Holiday Inn Osaka Namba by IHG

Hotels
•
Holiday Inn Hotels & Resorts
8 (1993 reviews)
5-15 Soemoncho, Chuo-ku, Osaka-shi, Osaka-fu , Osaka , JP
+81 6-6212-7999

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Heating
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Excellent central location near Dotonbori
Comfortable beds
Many guests found staff friendly and helpful
Convenience store immediately next to hotel
Some rooms are spacious and good for luggage
Perceived good value for money
Amenities well supplied (e.g., toiletries, lobby scale)
Buffet breakfast liked by several guests
Cons:
Small triple rooms—insufficient space for luggage in some cases
Occasional unpleasant smell in rooms; general signs of wear
Breakfast quality inconsistent and sometimes poor for Western tastes
Some staff reported as unfriendly or with limited English
No on-site bar/restaurant reported; internet quality complaints
Housekeeping sometimes slow
Location in nightlife/red-light area can feel noisy or somewhat dirty

Categories

Cleanliness
7.5
Many guests reported rooms were very clean, but there are several complaints of a nasty smell and general signs of wear—cleanliness is inconsistent.
Service
7.8
Several reviews praise friendly and helpful staff, though a number of guests reported unfriendly staff or communication difficulties (limited English) with some employees.
Location
9.5
Widely praised as an excellent, central location steps from Dotonbori; ideal for nightlife and sightseeing though naturally close to a noisy entertainment district.
Room Quality
7.2
Mixed reports: comfortable beds and some large rooms, but multiple complaints about very small triple rooms, lack of bedside tables, and signs of wear—rooms vary in quality.
Amenities
8.2
Good basic amenities noted (well-stocked toiletries, convenience store next door, lobby weighing scale); overall amenity offering viewed positively.
Value for Money
8.6
Frequently described as good value: central location, comfortable beds and generally acceptable rooms for the price despite some outdated decor.
Food and Beverage
7.2
Breakfast/buffet received mixed feedback—some guests enjoyed it, others found it poor or not suited to a Western palate; F&B consistency is an issue.
Overall Experience
8
Overall positive experience driven by outstanding location and comfortable beds; however issues such as small rooms (for triples), occasional smells, breakfast quality and staff inconsistency impacted some stays.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:23

Property Description

Convenient Location near Dotonbori
Located just a 1-minute walk from downtown area Dotonbori, Holiday Inn Osaka Namba offers easy access to the vibrant city life and attractions.

Comfortable Rooms and Amenities
Enjoy modern and spacious rooms with free WiFi, flat-screen TV, and en suite bathrooms. Relax with massage services, and dine at the on-site restaurant serving Italian cuisine with a Japanese twist.

Nearby Attractions and Services
Explore the nearby Sinsaibashi shopping area and easily access Namba Station. With laundry services, luggage storage, and proximity to Itami Airport, Holiday Inn Osaka Namba ensures a convenient stay.

Book your stay now at Holiday Inn Osaka Namba for a memorable experience in Osaka.

Important information:

An accommodation tax per person, per night is not included in the price and must be paid at the property.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: KIX

Location

Guest Reviews

8
Based on 1993 reviews
Cleanliness: 7.5
Service: 7.8
Location: 9.5
Room Quality: 7.2
Amenities: 8.2
Value for Money: 8.6
Food and Beverage: 7.2
Overall Experience: 8
L
Lavoie • family_with_children • ca
8
夜の大阪を満喫するのに最高のロケーションです。
Pros:

道頓堀のすぐそばですが、夜の騒音がまったく気になりませんでした。とにかく夜の大阪を満喫するのに最高のロケーションでした。朝食のバッフェ、おいしかったです。

Cons:

トリプルを利用しましたが、ベッドの間にサイドテーブルがあれば便利だと思いました。

2026-10-30 • via Nuitee
K
KAORU • couple • br
8
excelente localização
Pros:

equipe, localização

Cons:

n/D

2026-10-28 • via Nuitee
P
Pamela • extended_group • au
9
2026-10-27 • via Nuitee
Y
YUKO • solo_traveller • jp
9
なんばHatch徒歩圏内
Pros:

アメニティの充実

Cons:

なし

2026-10-26 • via Nuitee
A
Ahmet • couple • tr
10
Süper
Pros:

Konumu

Cons:

Olumsuzluk yaşamadık

2026-10-26 • via Nuitee
B
Borchi • solo_traveller • bg
8
2026-10-25 • via Nuitee
R
Ron • family_with_children • il
9
Pros:

חדר נעים ונוח, צוות מסביר פנים. מיקום מעולה ומרכזי מאוד ולמרות זאת היה שקט.

Cons:

זרם האמבטיה.

2026-10-25 • via Nuitee
C
Christine • family_with_children • au
8
Pros:

Location was great

Cons:

Nothing. It’s was very acceptable

2026-10-25 • via Nuitee
D
David Chavez • family_with_children • us
3
Pros:

Nothing

Cons:

Everything....had to switch rooms... first room had a nasty smell to the room...
Needs serious upgrade to the entire hotel..

2026-10-23 • via Nuitee
M
Maria Victoria • solo_traveller • us
10
Very comfortable.
Pros:

Location,
Location, Location!!!

Cons:

ÑA

2026-10-21 • via Nuitee
C
Cj Sta Ana • extended_group • ph
8
Pros:

The place is perfectly situated near Dotonburi. Convenience store is just right outside the hotel. Room is still spacious enough for 3 persons. The hotel has commercial grade weighing scale in the lobby which actually an added perk that I like.

2026-10-21 • via Nuitee
H
Harapan • solo_traveller • sg
10
2026-10-20 • via Nuitee
J
Jasmine • family_with_children • sg
6
Pros:

Very near to many places, convenient.

Cons:

There is 1 elderly staff that is not so friendly and some of the staffs not able to speak English well, quite tough to communicate.

2026-10-18 • via Nuitee
A
Alberto • extended_group • co
7
Pros:

Un hotel normal

Cons:

La ubicación

2026-10-17 • via Nuitee
M
Michele • solo_traveller • fr
5
Not my best choice
Pros:

The location was very central even if the neighborhood is a little like the redlight district

Cons:

Area was dirty
Internet very bad
No bar or restaurant in the property

2026-10-16 • via Nuitee
T
Tim • solo_traveller • au
8
2026-10-16 • via Nuitee
C
Charlotte • couple • fr
7
Très très bon emplacement
Pros:

Très très bon emplacement ! Rue parallèle à Dotonbori ! On sortait de l'hôtel, on marchait 1 minute et on était sur les quais !

Cons:

Un petit peu bruyant mais c'est l'emplacement qui fait ça !

2026-10-15 • via Nuitee
S
Sachdeva • family_with_children • ch
4
Cons:

We had a triple room but room is so small that you cannot even put your luggage inside. There are 3 people with luggage so impossible to have such a small room.

Staff was unfriendly.

2026-10-14 • via Nuitee
R
Raelene • couple • au
4
Was a fine hotel
Pros:

The location

Cons:

The house keeping took a long time compared to other hotels.

2026-10-14 • via Nuitee
L
Lucy • couple • gb
7
Very close to Dontonburi, comfy bed.
Pros:

We booked this hotel months ago due to the location (close to Dontonburi) There are some really awful reviews on here I do not agree with, these reviews really made me concerned with staying here.

Firstly, the location of this hotel is on a very busy street with nightclubs & ladies of the night. However we walked down this street multiple times, no one bothered us or interacted with us.

I think if you’re coming to Osaka with children just stay in Umeda and come to dontonburi on the metro for the day and leave before it gets dark.

Despite staying on a street with loads of nightclubs, we stayed on the 3rd floor we were not disturbed by any noise.

The hotel bed was really comfy, very clean. Hotel staff very friendly and helpful.
Large room! Loads of space for cases.

The decor is a bit outdated and there are some signs of wear and tear but overall the room was really good value for money.

Cons:

Breakfast was very poor for a western palette and quite expensive for what was available. We only booked breakfast once.

2026-10-13 • via Nuitee