The Peninsula Shanghai

Hotels
The Peninsula Hotels
9.4 (787 reviews)
No. 32 The Bund, Zhongshan Dong Yi Road , Shanghai , cn

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly staff
Stunning location
Great amenities
Cons:
Overcrowded lobby
Limited room temperature control

Categories

Cleanliness
8.7
Crowded lobby area detracts from guest comfort.
Service
10
Staff were friendly, attentive, and provided excellent service.
Location
9.7
Inmejorable location, ideal for visitors.
Room Quality
9.2
Spacious room, although some heating issues noted.
Amenities
9.7
Great pool and spa facilities; however, some overcrowding reported.
Value for Money
8.7
Overall experience is great, but minor charges felt unnecessary.
Food and Beverage
9.2
High quality breakfast overall, but limited variety noted.
Overall Experience
10
Fantastic overall stay; will definitely return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 00:16

Property Description

Luxurious Amenities and Features
The Peninsula Shanghai offers a luxurious experience with spacious guest rooms featuring modern furnishings and high-tech amenities like Nespresso machines and plasma TVs. The bathrooms are a highlight, equipped with a spa bath and a TV for ultimate relaxation.

Relaxation and Wellness
Guests can unwind at the Peninsula Spa by ESPA with massages and beauty treatments, or take a dip in the 25-meter lap pool. The fitness center is perfect for those looking to stay active during their stay.

Culinary Delights and Entertainment
Indulge in a variety of dining options from Chinese dishes at Yilong Court to European cuisine at Sir Elly’s Restaurant. End the day on a high note with drinks at the Compass Bar and live music at Salon de Ning.

Book your stay at The Peninsula Shanghai for a truly unforgettable experience.

Important information:

Please note that for stays more than 10 consecutive days:
- If canceled 7 days in advance, no fee would be charged.
- If canceled within 7 days prior to arrival, 100 percent of the entire booking would be charged.

According to Shanghai’s anti-smoking regulations, smoking is not allowed in the property's indoor areas.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PVG

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    Wired internet is available in the hotel rooms and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    People no matter the age stay for CNY 400 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.4
Based on 787 reviews
Cleanliness: 8.7
Service: 10
Location: 9.7
Room Quality: 9.2
Amenities: 9.7
Value for Money: 8.7
Food and Beverage: 9.2
Overall Experience: 10
I
Isabelle extended_group ch
10
Pros:

Die Lage und der Service.

Cons:

es gibt nichts zu bemängeln!

2026-07-15 via Nuitee
A
Amelia couple au
10
Elegance in every unnoticed detail
Pros:

One of the things The Peninsula Shanghai does exceptionally well is that the service feels completely seamless. True five-star service is almost invisible - you never have to ask, chase, or think about it. Everything simply happens at the right time, with quiet efficiency, allowing you to relax and enjoy the experience.

2026-07-14 via Nuitee
Y
Yiyi couple sg
10
Pros:

Great location, excellent facility.

2026-07-14 via Nuitee
M
mohammed extended_group qa
10
2026-07-13 via Nuitee
L
Lola couple uz
10
2026-07-13 via Nuitee
M
MAHA couple ae
10
2026-07-06 via Nuitee
P
Philipp couple rs
10
2026-07-05 via Nuitee
U
Utoomporn couple th
10
2026-07-04 via Nuitee
A
Ahmed extended_group ae
10
2026-06-30 via Nuitee
A
Alexander couple ru
9
2026-06-29 via Nuitee
S
Steffany couple us
10
2026-06-27 via Nuitee
O
Oleksandra couple ua
8
2026-06-27 via Nuitee
4
467ayche Family
10
Beautiful classic hotel
Pros:

Classic luxury. Beautiful rooms and bathrooms. Good service. Lobby bar has music in the evenings. Expensive, but worth it.

2026-06-26 via Tripadvisor
H
Hala extended_group bh
9
Heritage hotel
Pros:

Beautiful building. Good rooms and bathroom. Clean

Cons:

Felt impersonal

2026-06-26 via Nuitee
S
Saad couple qa
10
2026-06-21 via Nuitee
O
Omer Cem couple gb
10
Amazing experience
Pros:

Top hotel

Cons:

Nothing

2026-06-19 via Nuitee
J
Jen_Brent Couples Kingston, Ontario
10
Beautiful, breathtaking view from our room.
Pros:

This hotel is absolutely stunning, fantastic and will be a treasured memory for the rest of our lives. The staff are wonderful and spoke great English, which we really appreciated being Canadians. The staff gave us a wonderful Anniversary gift in our room, as it was our 6th wedding anniversary. The restaurant on the 13th floor was also stunning, with amazing staff who took the very best of care of us. We were fortunate to also get the opportunity to use the terrace bar, on the 14th floor, with a romantic view of the city at night. This hotel is worth the price and I highway recommend staying here if visiting Shanghai. It will make you trip to the wonderful country a trip you'll remember forever. Thank you to all the great staff at the Peninsula, for your kindness and care.

2026-06-17 via Tripadvisor
H
Hui-Ling extended_group tw
10
Pros:

酒店的位置在外灘,走路五分鐘就到南京東路徒步區。

Cons:

2026-06-12 via Nuitee
T
Timur couple ru
10
2026-06-10 via Nuitee
M
M3604QXlucianac Couples
10
People like this are what make a hotel unforgettable
Pros:

True luxury is not defined by beautiful properties, impressive architecture, or even flawless service, it is defined by how a hotel responds when something does not go as planned.

Following an unfortunate situation with an external dinner reservation arranged through the concierge, Mr. Chon and the team at The Peninsula Shanghai demonstrated a level of hospitality that reflects the very highest standards of luxury hospitality.

What stood out most was not simply the thoughtful gestures, the wine, fruits, or the gracious offer of the hotel’s Rolls-Royce transfer to the airport, but the genuine personal attention. Mr. Chon personally took the time to speak with us, apologize with sincerity, and ensure that we felt cared for throughout our stay.

This is the kind of leadership that defines truly exceptional hotels.
The Peninsula Shanghai is fortunate to have professionals who understand that authentic hospitality is about presence, grace, and genuine care for the guest experience.

In an era where many luxury hotels feel transactional, experiences like this are what continue to set The Peninsula apart.

2026-06-06 via Tripadvisor