Studio Inn & Suites at Promenade Downey

Hotels
8.2 (901 reviews)
12340 Lakewood Boulevard , Downey , us
+1 562-923-5511

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Family rooms
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Friendly and helpful staff
Convenient location
Cons:
Cleanliness issues
Noisy surroundings and accommodations

Categories

Cleanliness
6.91
Several complaints about cleanliness, including dirty rooms and bathrooms.
Service
9.38
Overall positive feedback about staff being helpful and friendly.
Location
9.42
Frequent praise for the convenient location and proximity to amenities.
Room Quality
7.37
Mixed reviews on room quality, with some complaints about comfort and noise.
Amenities
7.4
Limited amenities mentioned, with some dissatisfaction regarding TV and WiFi.
Value for Money
8.36
Prices considered reasonable, but there were complaints about additional costs.
Food and Beverage
8.41
No specific feedback on food, but the presence of nearby eating places noted.
Overall Experience
8.38
General positive experience despite some complaints, with willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 04:17

Property Description

Convenient Location
Located just minutes from Long Beach Airport and Interstate 105, the Studio Inn & Suites at Promenade Downey in California offers easy access for travelers.

Comfortable Accommodations
Each room at the hotel features a mini-refrigerator, cable TV, and a dining area, ensuring a comfortable stay for guests.

Nearby Attractions
With Disneyland, Universal Studios, and Knott’s Berry Farm just a short drive away, guests can easily explore popular attractions during their stay.

Book your stay at the Studio Inn & Suites at Promenade Downey now to enjoy free WiFi, an outdoor pool, and a convenient location!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LAX

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

8.2
Based on 901 reviews
Cleanliness: 6.91
Service: 9.38
Location: 9.42
Room Quality: 7.37
Amenities: 7.4
Value for Money: 8.36
Food and Beverage: 8.41
Overall Experience: 8.38
E
Edith • couple • us
10
Pros:

Clean and safe

Cons:

Parked too far from room

2026-07-25 • via Nuitee
B
Boyd • solo_traveller • us
6
Just ok
Pros:

Location and price!

Cons:

Very nosy throughout the night.

2026-07-22 • via Nuitee
E
Enrique • solo_traveller • us
10
2026-07-22 • via Nuitee
L
Leah • solo_traveller • us
10
2026-07-21 • via Nuitee
K
Krista • couple • us
10
Over all it’s a nice stay and quiet.
Pros:

I like the area and the property is nice I also liked the key accessed doors.

Cons:

The stained sheets

2026-07-20 • via Nuitee
M
Marisela • solo_traveller • us
4
Pros:

The location is great. But the room is too expensive for what it is.

Cons:

The price is too high for the room, small and not that clean. No drinking water,

2026-07-16 • via Nuitee
M
Moises • solo_traveller • us
9
2026-07-16 • via Nuitee
E
Edward • solo_traveller • us
10
It was comfortable and convenient.
Pros:

The location. Parking was great

Cons:

N/A

2026-07-14 • via Nuitee
C
Catherine • solo_traveller • us
7
2026-07-13 • via Nuitee
A
Alejandro • couple • us
10
Buen lugar para pasar la noche
Pros:

Cómodo y rápido

2026-07-08 • via Nuitee
M
Mylo • couple • us
9
2026-07-02 • via Nuitee
J
Jess • couple • us
9
Good value and exceed d my expectations.
Pros:

The property is as clean, parking was plenty and close to restaurants and shopping.

Cons:

I prefer white comforter.

2026-07-01 • via Nuitee
J
Jackie • solo_traveller • us
5
Pros:

Location is good for Downey

Cons:

Bathroom was gross. Had to clean it myself with some travel clorox wipes. Hair on the towels. Beds were clean with no bugs. Stayed here for literally one night to get a couple of hours sleep.

2026-06-29 • via Nuitee
S
Saul • couple • us
5
Was ok in a pinch but would not come back
Pros:

Looks renovated.

Cons:

Mystery stains on seat and bathroom wasn’t properly cleaned. Hairs in the bathtub prior to being used. Stains on the toilet that could be easily wiped away. The body wash dispenser was also empty. Used Shampoo to wash body since we don’t like to disturb.

2026-06-29 • via Nuitee
J
Josue • solo_traveller • us
3
Cons:

The room had no shampoo/conditioner, body wash, the controller for the TV wasn't working, and the towels were dirty/stained

2026-06-27 • via Nuitee
S
Stephanie • extended_group • us
10
2026-06-24 • via Nuitee
J
Jacare • couple • us
8
2026-06-21 • via Nuitee
L
Lydia • solo_traveller • us
4
Not great - clean enough to sleep a couple hours and that’s about it.
Pros:

It had clean sheets

Cons:

The shower was horrid, the room smelled bad, the office had a bullet proof shield, pool is tiny, room is dingy

2026-06-18 • via Nuitee
J
Jazmyn • couple • us
7
Ok for one night stay
Pros:

Hotel is in a great location near restaurants/entertainment/gym. Good price for the stay. Bed was comfy

Cons:

The room could’ve been cleaner there was trash on the carpet from previous occupants. The carpet felt sticky. Bathroom smelled like urine

2026-06-17 • via Nuitee
R
Richard • solo_traveller • us
10
Great
Pros:

Front desk was excellent!

2026-06-15 • via Nuitee