Hyatt Place Portland Airport/Cascade Station

Hotels
Hyatt Place
8.6 (724 reviews)
9750 Northeast Cascades Parkway , Portland , us

Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Business center
Heating
See all facilities

Review Highlights

Pros:
Friendly staff
Convenient location
Cons:
Noisy appliances
Shuttle service issues

Categories

Cleanliness
8.23
Reviews mentioned cleanliness positively but noted issues such as a noisy refrigerator and unpleasant bathroom odor in one review.
Service
8.7
Most reviews reflected friendly service, though there were some notable issues with shuttle service and front desk interactions.
Location
9.24
Positive sentiment regarding proximity to airport and nearby amenities was highlighted in several reviews.
Room Quality
8.19
Some reviews noted the room quality as comfortable but mentioned issues with specific beds.
Amenities
8.72
The presence of shuttles, pools, and gyms was mentioned positively, creating a good perception.
Value for Money
8.68
Reasonable price for the quality provided, though some mentions of unexpected charges affected perception.
Food and Beverage
8.23
Breakfast was generally regarded positively, though some inconvenience regarding service and offerings was mentioned.
Overall Experience
8.8
Despite some complaints, the overall sentiment from reviews was positive and consistent with the target rating.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 19:16

Property Description

Convenient Location and Free WiFi:
Situated on the MAX Red line, Hyatt Place Portland Airport/Cascade Station offers easy access to transportation and complimentary WiFi for guests' convenience.

Comfortable Accommodations:
Each guest room features a 42-inch flat-screen TV, over-sized sofa bed, and a compact fridge, ensuring a comfortable stay at Hyatt Place Portland Airport/Cascade Station.

Dining and Leisure Options:
Guests can enjoy 24-hour dining at the H bar, which serves baked goods and specialty coffee drinks. Additionally, the hotel offers an indoor swimming pool and a 24-hour fitness centre for relaxation and recreation.

Book your stay now at Hyatt Place Portland Airport/Cascade Station for a delightful and convenient experience.

Important information:

Please note: Must be 21 years of age to reserve a room.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PDX

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Public parking is possible on site (reservation is needed) and costs USD 9 per day.

Location

Property Accessibility

Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.6
Based on 724 reviews
Cleanliness: 8.23
Service: 8.7
Location: 9.24
Room Quality: 8.19
Amenities: 8.72
Value for Money: 8.68
Food and Beverage: 8.23
Overall Experience: 8.8
P
Peter solo_traveller us
10
Pros:

Excellent location. Very clean and comfortable room and bed. Breakfast was delicious. Great shuttle. Price was reasonable.

Cons:

Nothing

2026-07-11 via Nuitee
J
jeannefurukawa Business Mililani, Oahu, Hawaii
10
close to airport and yummy breakfast
Pros:

close drive to the airport and great breakfast as well as a little container for items to go, yummy egg bites and hash brown potatoes

2026-07-02 via Tripadvisor
C
Christine couple us
10
2026-07-01 via Nuitee
B
brianwS7650DS Solo travel
8
A Good Airport Hotel for Simple Needs
Pros:

I was in town, visiting friends for a long weekend in Vancouver, WA. Since I didn't plan to spend much time in Portland proper, I figured that an airport hotel would be ideal. The Hyatt Place suited my needs perfectly. The airport shuttle made it easy getting to/from the hotel, and the location being closer to WA for my needs made it simple to avoid PDX traffic. Just be aware: the hotel is surrounded by corporate chain restaurants, such as IHOP, Buffalo Wild Wings, and Wendy's, so if you are hungry but want to avoid fast food, you are pretty much out of luck (except for one restaurant in the huge shopping center across the street). That is typical for an airport hotel, but something to keep in mind before booking.

The only things preventing a perfect review is that there were odd, brown spots on a towel next to the sink when I arrived. This towel certainly should have gone through the wash a few times before being hung back up. Otherwise, a perfectly reasonable and pleasant stay.

2026-06-30 via Tripadvisor
A
Aggiepa Family Granbury, Texas
10
Love this set room setup for family of 5
Pros:

I love the Hyatt room set up of 2 queens and a pul outdoors bet with partial privacy screen for a family of 5. More spacious than then usual Hyatt room to me. Very friendly front office staff and shuttle driver. Offer free scheduled shuttle service to airport and even pick up from airport (which bai super close by). Great communicator and right on time! Would stay again!

2026-06-25 via Tripadvisor
A
Allegany Couples Cumberland, Maryland
10
Great Location
Pros:

Stayed here the past 2 weekends and used 24/7 airport shuttle both times. It could not have been any easier. Easy walk to numerous restaurants and Light Rail.. The staff was friendly and hotel breakfast choices far exceeds other chains.

2026-06-18 via Tripadvisor
L
Laurie solo_traveller us
6
2026-06-14 via Nuitee
G
Geneva couple us
10
Pros:

Over the top Breakfast and all the amenities

Cons:

N/a

2026-06-09 via Nuitee
R
rmirandola Family Chicago, Illinois
8
Close to PDX
Pros:

I’ve stayed at this hotel multiple times when flying in and out of PDX. The rooms are clean and spacious. I appreciate the shuttle service from the hotel to the airport. It is easy to set up with the front desk and is available for early morning flights, too. It definitely saves you the cost of an Uber. The hotel is also walking distance to a few restaurants and shopping, which is convenient.

2026-06-07 via Tripadvisor
E
Eva couple us
10
2026-06-06 via Nuitee
G
Guide781689 Business
4
Recommend Travelers find another hotel
Pros:

Nice property, hotel well kept and in a nice area. Staff is great and breakfast was very good. AC system, however, is totally unacceptable. Auto shutoff turns the unit off when you sleep. Unit is extremely loud when it is working. You can't just run the fan. Unacceptable for an old roadside motel, Totally unacceptable at a Hyatt Place.

2026-05-30 via Tripadvisor
C
csR9448BU NONE
10
Very nice stay
Pros:

Great location near airport. Good shuttle service and excellent service. Rooms are larger than expected. Easy check out.

2026-05-29 via Tripadvisor
T
Tallana couple us
9
2026-05-27 via Nuitee
S
samanthamY2306EA NONE
10
Above and beyond customer service and care!
Pros:

Passing through PDX and stayed on a Hyatt free night award. Was not expecting anything other than a typical airport hotel experience, but the staff here went above and beyond and were very personable. I had requested a quiet room due to recovering from a TBI and was incredibly surprised and deeply touched that in my room upon arrival was a gift bag with several comfort items and snacks and a handwritten, personalized card from Front Office Supervisor Hannah. I have received amazing customer service a handful of times at hotels in my frequent travels (usually higher end hotels), but have never been treated so well and with such kindness anywhere. It truly meant the world to me in a difficult time. Thank you Hannah and team!

2026-05-25 via Tripadvisor
S
susanmF8910GT NONE
10
Great place to stay
Pros:

We love staying here when flying out of PDX. Staff is always friendly and the rooms are always comfortable. The location is near the airport and restaurants are within walking distance.

2026-05-25 via Tripadvisor
C
Connector36254591844 Business
10
Great place to stay
Pros:

Great experience, friendly staff. Very clean rooms, adminities, good breakfast and coffee. Sound proof for being near the airport.

2026-05-24 via Tripadvisor
C
cristyh160 Couples
10
Hyatt close to airport
Pros:

Great front staff, clean room, let us check in early, close to airport, shopping and restaurants, with free parking. Will stay again!

2026-05-18 via Tripadvisor
T
Tracey couple us
10
Stayed here because we had a early morning flight to Ft Lauderdale
Pros:

It was by the airport

Cons:

N/a

2026-05-04 via Nuitee
D
Donna extended_group us
10
2026-05-04 via Nuitee
D
daverA2456KN NONE Bandon, Oregon
10
Great Hotel near Airport
Pros:

Excellent location near airport, has park, stay and fly packages, great staff, breakfast and shuttle to airport. Good shopping nearby

2026-05-01 via Tripadvisor