Hyatt Place Portland Airport/Cascade Station

Hotels
Hyatt Place
8.6 (736 reviews)
9750 Northeast Cascades Parkway , Portland , us

Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Business center
Heating
See all facilities

Review Highlights

Pros:
Friendly staff
Convenient location
Cons:
Noisy appliances
Shuttle service issues

Categories

Cleanliness
8.23
Reviews mentioned cleanliness positively but noted issues such as a noisy refrigerator and unpleasant bathroom odor in one review.
Service
8.7
Most reviews reflected friendly service, though there were some notable issues with shuttle service and front desk interactions.
Location
9.24
Positive sentiment regarding proximity to airport and nearby amenities was highlighted in several reviews.
Room Quality
8.19
Some reviews noted the room quality as comfortable but mentioned issues with specific beds.
Amenities
8.72
The presence of shuttles, pools, and gyms was mentioned positively, creating a good perception.
Value for Money
8.68
Reasonable price for the quality provided, though some mentions of unexpected charges affected perception.
Food and Beverage
8.23
Breakfast was generally regarded positively, though some inconvenience regarding service and offerings was mentioned.
Overall Experience
8.8
Despite some complaints, the overall sentiment from reviews was positive and consistent with the target rating.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 19:16

Property Description

Convenient Location and Free WiFi:
Situated on the MAX Red line, Hyatt Place Portland Airport/Cascade Station offers easy access to transportation and complimentary WiFi for guests' convenience.

Comfortable Accommodations:
Each guest room features a 42-inch flat-screen TV, over-sized sofa bed, and a compact fridge, ensuring a comfortable stay at Hyatt Place Portland Airport/Cascade Station.

Dining and Leisure Options:
Guests can enjoy 24-hour dining at the H bar, which serves baked goods and specialty coffee drinks. Additionally, the hotel offers an indoor swimming pool and a 24-hour fitness centre for relaxation and recreation.

Book your stay now at Hyatt Place Portland Airport/Cascade Station for a delightful and convenient experience.

Important information:

Please note: Must be 21 years of age to reserve a room.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PDX

Location

Property Accessibility

Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.6
Based on 736 reviews
Cleanliness: 8.23
Service: 8.7
Location: 9.24
Room Quality: 8.19
Amenities: 8.72
Value for Money: 8.68
Food and Beverage: 8.23
Overall Experience: 8.8
A
Ann couple us
8
2026-08-23 via Nuitee
C
Connector38785312458 Business
10
Good deal
Pros:

Very nice hotel. Great staff and delicious breakfast. I liked how quiet the hotel was for me.

Convenient to airport and shopping with good restaurants nearby as well.

2026-08-22 via Tripadvisor
K
Kristin couple us
10
2026-08-08 via Nuitee
L
lindalB8601TI NONE
10
Over night stay while traveling
Pros:

My husband and I stayed at this hotel after a long day of traveling. We were very pleased with how clean and well prepared the hotel is. Even the hallways were immaculate and didn't have any debris on the floor. Our room was very clean, tidy and well prepared. The bathroom was spotless!! We'll stay here again when we travel via PDX. Thanks to all the staff!!

2026-08-02 via Tripadvisor
A
anthonyh738 NONE Fairfield, California
6
Outside was bad, inside is good.
Pros:

First thing the wife said when we got out of the car was "it smells like pee." Not what you want to hear (or smell)... Area is ok, better than other areas nearby, but there's still homelessness issues (across the street) and I didn't have a good feeling about the parking lot and our vehicle. Fortunately we had no issues. Hotel and experience was what you'd expect from a Hyatt Place, but the location left a lot to be desired, probably won't travel through Portland again on our next family road trip.

2026-08-01 via Tripadvisor
R
rcacrook NONE
2
No benefits
Pros:

As Explorist we are afforded certain benefits, except at Hyatt Place Portland Airport/Cascade Station. Upon check in we were assigned the worst room in the hotel, room 151. First floor, across from exit stairs and right next to exit that is used all night and early morning. Our window open to garbage inclosure. We could hear garbage truck and every car that came in and out of that parking lot. Our profile is high floor close to elevators. We asked about being placed in that room and were told they were full even though we checked in very early through app. We stopped using this property a while back because we never received our perks. Never have an issue anywhere else. Status and membership never matter at this property.

2026-07-26 via Tripadvisor
V
Valerie couple us
8
2026-07-22 via Nuitee
H
Heather couple us
5
Okay.
Pros:

The location to the airport and restaurants.

Cons:

The noise of not airplanes but other guests and the cleanliness of the room.

2026-07-20 via Nuitee
S
Sohail couple us
6
Cons:

The mattress was horrible

2026-07-16 via Nuitee
S
shelleybL7601LK NONE
10
We flew into Portland and just stayed one night before heading to the coast. Perfect for a quick night.
Pros:

Conveniently close to the airport, but we couldn’t hear the airplanes inside our room! Nice and clean and awesome breakfast.

2026-07-15 via Tripadvisor
K
Khrystyna couple us
10
2026-07-12 via Nuitee
P
Peter solo_traveller us
10
Pros:

Excellent location. Very clean and comfortable room and bed. Breakfast was delicious. Great shuttle. Price was reasonable.

Cons:

Nothing

2026-07-11 via Nuitee
D
doug674 Couples Kensington, Montgomery County, Maryland
10
Clean, roomy, comfortable
Pros:

Flying out of PDX in the early mornings, we switch between the Hyatt Place and Residence Inn at Cascade station based on price/free nights and they are both fine hotels for the night before a flight. Our king room was spacious and clean. The airport shuttle was on time and quick. The hotel is nicely appointed for its class. It’s what you’d expect for a budget airport hotel and has easy walking access to shopping and restaurants. Happy to give five stars for excelling at what it is intended to be.

2026-07-09 via Tripadvisor
J
jeannefurukawa Business Mililani, Oahu, Hawaii
10
close to airport and yummy breakfast
Pros:

close drive to the airport and great breakfast as well as a little container for items to go, yummy egg bites and hash brown potatoes

2026-07-02 via Tripadvisor
C
Christine couple us
10
2026-07-01 via Nuitee
B
brianwS7650DS Solo travel
8
A Good Airport Hotel for Simple Needs
Pros:

I was in town, visiting friends for a long weekend in Vancouver, WA. Since I didn't plan to spend much time in Portland proper, I figured that an airport hotel would be ideal. The Hyatt Place suited my needs perfectly. The airport shuttle made it easy getting to/from the hotel, and the location being closer to WA for my needs made it simple to avoid PDX traffic. Just be aware: the hotel is surrounded by corporate chain restaurants, such as IHOP, Buffalo Wild Wings, and Wendy's, so if you are hungry but want to avoid fast food, you are pretty much out of luck (except for one restaurant in the huge shopping center across the street). That is typical for an airport hotel, but something to keep in mind before booking.

The only things preventing a perfect review is that there were odd, brown spots on a towel next to the sink when I arrived. This towel certainly should have gone through the wash a few times before being hung back up. Otherwise, a perfectly reasonable and pleasant stay.

2026-06-30 via Tripadvisor
A
Aggiepa Family Granbury, Texas
10
Love this set room setup for family of 5
Pros:

I love the Hyatt room set up of 2 queens and a pul outdoors bet with partial privacy screen for a family of 5. More spacious than then usual Hyatt room to me. Very friendly front office staff and shuttle driver. Offer free scheduled shuttle service to airport and even pick up from airport (which bai super close by). Great communicator and right on time! Would stay again!

2026-06-25 via Tripadvisor
A
Allegany Couples Cumberland, Maryland
10
Great Location
Pros:

Stayed here the past 2 weekends and used 24/7 airport shuttle both times. It could not have been any easier. Easy walk to numerous restaurants and Light Rail.. The staff was friendly and hotel breakfast choices far exceeds other chains.

2026-06-18 via Tripadvisor
L
Laurie solo_traveller us
6
2026-06-14 via Nuitee
G
Geneva couple us
10
Pros:

Over the top Breakfast and all the amenities

Cons:

N/a

2026-06-09 via Nuitee