Homewood Suites by Hilton Birmingham-SW-Riverchase-Galleria

Hotels
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Homewood Suites by Hilton
8.3 (276 reviews)
121 Riverchase Parkway East , Birmingham , US
+1 205-637-2900

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly, helpful staff
Clean rooms
Good breakfast variety
Great location
Spacious, comfortable suites
Affordable / good value
Cons:
Elevator problems / slow elevators
Pool not open / unclear pool schedule
Bathroom configuration issues (door access)
Flat pillows / minor shower mold or cleanliness spots
Animals allowed (undesired by some guests)

Categories

Cleanliness
8.6
Multiple reviewers praised rooms as very clean and appreciated housekeeping, though a few noted minor issues (mold buildup in shower corners, areas around shower bar) and one noted bathroom configuration problems.
Service
8.6
Staff repeatedly described as friendly, helpful and efficient (front desk, breakfast/kitchen staff); several reviews highlight excellent service and attentive personnel.
Location
8.6
Consistently noted as a strong point: 'good location', 'close to everything' and convenient for travel in the area.
Room Quality
7.9
Rooms and suites are spacious and generally comfortable with good beds, but some guests reported issues (awkward bathroom door configuration, flat pillows) that reduced room comfort for a few stays.
Amenities
7.2
Breakfast amenities well-staffed and varied, but there are recurring operational issues (slow/broken elevators, unclear pool open dates, one guest unhappy that animals are allowed) which lowered the amenities experience.
Value for Money
8.5
Several guests called out affordability and reasonable pricing; many felt the stay represented good value given room quality and service.
Food and Beverage
8.6
Breakfast was frequently praised for variety and quality with staff keeping items fresh; occasional reports of cold items on one visit tempered an otherwise strong impression.
Overall Experience
8.4
Overall sentiment is positive with many 'excellent' stays and repeat guests planning returns; minor negatives (elevators, occasional cleanliness details, pool availability) slightly tempered overall scores.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:23

Property Description

Outdoor Pool and Hot Tub
Enjoy a relaxing swim in our outdoor pool or unwind in the hot tub at our Hoover hotel. Perfect for soaking up the Alabama sun or stargazing in the evenings.

Full Kitchens and Free Wi-Fi
Feel at home in our guest suites equipped with full kitchens, ideal for preparing meals during your stay. Stay connected with complimentary Wi-Fi throughout the hotel.

Evening Reception and Gym
Indulge in a light dinner and drinks at our evening reception, held Monday through Thursday. Stay active at our on-site gym or challenge friends to a game at the sports court.

Experience comfort and convenience at Homewood Suites by Hilton Birmingham-SW-Riverchase-Galleria. Book now for a memorable stay!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BHM

Location

Guest Reviews

8.3
Based on 276 reviews
Cleanliness: 8.6
Service: 8.6
Location: 8.6
Room Quality: 7.9
Amenities: 7.2
Value for Money: 8.5
Food and Beverage: 8.6
Overall Experience: 8.4
V
valerie • couple • us
9
2026-11-02 • via Nuitee
N
Nicholas • couple • us
10
Nice stop, pleasant staff, ecellent value.
Pros:

The managers special was a nice touch. Breakfast was above average, nice selection of items.

Cons:

The bathroom was clean, but the shower needed an update.

2026-11-02 • via Nuitee
R
Robin • couple • us
8
Good location and clean comfortable room.
Pros:

Good location. Clean and efficient staff.

Cons:

Weird configuration of bathroom. Couldn’t open door to the toilet and shower all the way.

2026-10-29 • via Nuitee
S
Senita • solo_traveller • us
10
Pros:

The bed was very comfortable
The staff was excellent and friendly. Breakfast had a great variety and it was delicious
I would stay here again when I'm back in town

Cons:

The elevators took too long.
Needs repairing

2026-10-08 • via Nuitee
R
Rami • solo_traveller • us
8
Pros:

الراحة

2026-10-07 • via Nuitee
M
Martha • extended_group • us
10
We had an excellent stay and enjoyed ourselves.
Pros:

Suite was fabulous. A lot of room and we didn't feel cramped.

Cons:

Perfect.

2026-09-18 • via Nuitee
D
Doris • couple • us
5
Friendly service but bedding needs some work to make it comfortable.
Pros:

Location was good. Clean and all personnel were friendly and willing to get what you needed.

Cons:

Breakfast both mornings was cold, eggs, sausage, potatoes and biscuits.
The pillows were flat, we even tried doubling them still did not work.

2026-09-17 • via Nuitee
C
Chandra • couple • us
10
Awesome stay service was awesome I will be back again
Pros:

I love the stay truly enjoyed it

Cons:

N/a

2026-09-14 • via Nuitee
P
Phillip • couple • us
10
Pros:

King suite was spacious, clean and comfortable. Staff was friendly and helpful from check in. Breakfast had what you would expect, hot and cold options, and staff kept everything full and fresh. Best stay Ive had in a hotel in a long time.

Cons:

One elevator wasn't working properly and the door would get stuck open until the emergency alarm would sound and close it. The other one worked fine.

2026-09-08 • via Nuitee
M
Meleah • couple • us
1
2026-09-06 • via Nuitee
L
Linda • couple • us
10
Wonderful.
Pros:

Everything was good. Friendly staff. The breakfast was amazing. The lady that was running the kitchen was amazing and friendly. I think her name is Meai not sure. The lady that checked us in was nice and friendly. Not sure what her name is. The overall hotel is awesome. Would be staying there again as long as it stays reasonable with prices,clean updated rooms.

Cons:

Not really a complaint. They just need to clean around the shower bar & the inside of the shower in the corners. Saw a little mold buildup.

2026-09-03 • via Nuitee
T
Tiffani • family_with_children • us
9
2026-09-03 • via Nuitee
K
Kedrick • couple • us
10
An always stay every time I’m traveling to Bham Al
Pros:

Everything

Cons:

It’s was flawless

2026-09-01 • via Nuitee
B
Brittany • couple • us
9
2026-08-31 • via Nuitee
F
Felicia • solo_traveller • us
10
Pros:

The entire property
Staff
The room
The breakfast choice was 10 out of 10

Cons:

That animals are allowed

2026-08-31 • via Nuitee
D
David • couple • us
10
Good
Pros:

Enjoyed it

Cons:

Variety

2026-08-30 • via Nuitee
K
Knox • extended_group • us
9
2026-08-24 • via Nuitee
K
Kanita • family_with_children • us
9
2026-08-10 • via Nuitee
T
Terri • extended_group • us
8
2026-08-05 • via Nuitee
A
Anthony • extended_group • us
10
I loved my night at this place !!! I will be back
Pros:

Everyone was very nice and everything was very very clean !!! The rooms were huge !!!

Cons:

Nothing at all !!

2026-08-02 • via Nuitee