Extended Stay America Suites - Houston - IAH Airport

Hotels
Extended Stay America Suites
5.3 (293 reviews)
1500 North Sam Houston Parkway East , Houston , us

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Pets allowed
BBQ facilities
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Close to freeway and airport
Comfortable beds
Cons:
Cleanliness issues
Rude service
Broken amenities

Categories

Cleanliness
2.09
Multiple reviews indicated significant cleanliness issues, including dirty beds and bathrooms.
Service
6.56
Some reviews cited rude staff interactions, but standard service quality was mentioned.
Location
7.1
The hotel is conveniently located near the freeway and airport.
Room Quality
4.05
Complaints about maintenance, dirty conditions, and outdated amenities.
Amenities
5.08
Amenities were lacking, with reports of no kitchen supplies or functional laundry machines.
Value for Money
7.04
Price may be acceptable for some given the location, but overall quality does not reflect value.
Food and Beverage
5.39
Not explicitly mentioned in reviews.
Overall Experience
5.06
Generally negative reviews noted dissatisfaction with various aspects of the stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 09:20

Property Description

Convenient Location near George Bush Intercontinental Airport
Located close to George Bush Intercontinental Airport, Extended Stay America - Houston - IAH Airport offers a convenient stay for travelers. The property features an outdoor pool for guests to relax and unwind.

Fully Equipped Suites with Kitchen
The suites at Extended Stay America - Houston - IAH Airport come with fully equipped kitchens, including full-size refrigerators, microwaves, and coffeemakers. Guests can enjoy the convenience of preparing their meals during their stay and feel at home.

Complimentary Grab-and-Go Breakfast and On-Site Facilities
Guests can start their day right with a grab-and-go breakfast provided by the hotel, offering a selection of breakfast bars, muffins, hot cereal, coffee, and tea. Additionally, the hotel offers enjoyable amenities such as a fitness center, business center, and laundry facilities for added convenience.

Book your stay at Extended Stay America - Houston - IAH Airport for a comfortable and accommodating experience.

Important information:

Please note that housekeeping services are provided every two weeks. For a stay of 14 nights or longer, the provided cleaning service includes dusting, vacuuming, emptying the trash, cleaning the bathroom, cleaning the kitchen and more. Fresh towels and linen can be exchanged at the front desk at any time. Daily housekeeping services are available for an additional fee.

Upon check-in photo identification and credit card is required; cash is not accepted. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: IAH

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

5.3
Based on 293 reviews
Cleanliness: 2.09
Service: 6.56
Location: 7.1
Room Quality: 4.05
Amenities: 5.08
Value for Money: 7.04
Food and Beverage: 5.39
Overall Experience: 5.06
M
Mustafa solo_traveller jo
4
Pros:

Nothing

Cons:

The window was broken, I sent Email based on the staff request but there was no response.

2026-05-29 via Nuitee
Z
Zohaib solo_traveller us
1
2026-05-27 via Nuitee
Z
Zohaib solo_traveller us
1
Pros:

Worst hotel i stay in my life

Cons:

Thy are Scammer ..i book room with 2 bed but thy give me room with one bed only and refuses to refund my money which i pay for 2 beds ...

2026-05-26 via Nuitee
B
Betty solo_traveller us
7
Pros:

The size of room and kitchenette

Cons:

slamming doors and high noise level from Beltway

2026-05-19 via Nuitee
R
Rachel Olufunmilola couple ng
9
Excellent value for money.
Pros:

The closeness to the airport.

Cons:

Nothing

2026-05-18 via Nuitee
S
Saldivar family_with_children us
3
Pros:

Close by the airport

Cons:

Dirty, roaches and bad smells

2026-05-17 via Nuitee
C
chrismarie1225 family_with_children us
6
Eh...It did the job but coming back, not to sure.
Pros:

The breakfast was mediocre. But there was a little something. Coffee/Tea granola bars. Full kitchen in room. 8 minutes to my destination.

Cons:

Heavy smell of marijuana throughout the hotel. No pool access even though I clarified before booking. Have to pay for towels to be cleaned. $5.

2026-04-29 via Nuitee
T
Tameka couple us
10
2026-04-28 via Nuitee
K
Kimberlyn couple us
7
I was pleased the service and friendliness of the front desk staff, the room was spacious.
Pros:

The front desk staff was very kind and accommodating. The room was clean and spacious and cook ware and utensils were on hand and supplied.

Cons:

Communicating with the house keeping staff was an unpleasant experience and they over looked some of the thorough cleaning needing to be done.

2026-04-27 via Nuitee
L
Leslie solo_traveller us
1
Pros:

Nothing

Cons:

Called to make sure we could check in late was told that was fine got to the hotel lobby had people yelling and fighting nobody was at the desk waited about a hour for someone to show up got our room toilet dosen't work smelled like cigarettes and musky i don't care how cheap it is i will never stay here again..

2026-04-25 via Nuitee
D
DJEISSON LEE family_with_children br
5
2026-04-20 via Nuitee
K
Ky'zer couple us
10
It was friendly fast and exceptional service
Pros:

The staff was very friendly and accommodating

Cons:

Everything was nice

2026-04-05 via Nuitee
S
Sharon couple us
5
2026-03-04 via Nuitee
V
Virginia family_with_children us
10
2026-03-03 via Nuitee
D
Dan solo_traveller us
1
Disgusting.
Pros:

This place was disgustingly I wish to speak to someone about this place I have videos and pictures ended up cleaning my own room then flight was canceled and had no choice but to rebook for longer days but I requested to stay in my room cause I knew it was cleaned by myself. Simply disgusting saw 4 rooms before I picked the last one which had mold. First room had bugs all over second room looked like a public bathroom from the nyc subway thief’s room was a handicap cap room with extremely dirty floors 4th room had dirty floors and mold in the bathroom

Cons:

It was extremely disappointing and disgusting

2026-02-27 via Nuitee
K
Katiebeth929 family_with_children us
7
2026-02-23 via Nuitee
K
Katiebeth929 family_with_children us
6
2026-02-23 via Nuitee
Y
Yolanda family_with_children us
8
2026-02-22 via Nuitee
L
Lopez couple us
1
2026-01-30 via Nuitee
K
Karen family_with_children us
10
2026-01-29 via Nuitee