Maitrise Hotel Maida Vale - London

Hotels
6.4 (2651 reviews)
53-59 Kilburn High Road Maida Vale, London , London , gb

Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Non-smoking rooms
Fitness center
24-hour front desk
Restaurant
Room service
Heating
Lift / Elevator
See all facilities

Review Highlights

Pros:
Ideal location
Daily room servicing
Cons:
Unclean rooms
Noisy environment
Poor customer service

Categories

Cleanliness
4.04
Several reviews mention unclean rooms and poor hygiene standards.
Service
8.01
Some staff were friendly, but issues with management response were noted.
Location
9.05
Ideal central London location noted as a positive.
Room Quality
5
Multiple complaints about room quality and comfort, including thin walls and broken fittings.
Amenities
6.03
Basic amenities with several missing or broken features.
Value for Money
6.99
Perceived as overpriced given the numerous issues reported.
Food and Beverage
6.04
No breakfast service and limited dining options mentioned.
Overall Experience
6.01
Overall sentiment suggests a disappointing experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 13:28

Property Description

Charming Townhouse Hotel in North Maida Vale

Convenient Location and Transport Links
Situated just a 3-minute walk from Kilburn Park Station, our hotel offers easy access to popular attractions like Hyde Park, Wembley Stadium, and Oxford Circus. With a bus stop right opposite the property, exploring London couldn't be more convenient.

Comfortable Non-Smoking Rooms
Relax in our non-smoking bedrooms equipped with modern amenities such as a TV, tea/coffee-making facilities, and a bathroom with a shower. Whether you're here for business or leisure, we ensure a comfortable stay for all our guests.

Nearby Attractions and Entertainment
Explore the vibrant neighborhood with attractions like Lord’s Cricket Ground, Abbey Road Studios, and Camden Market. For music lovers, the famous Abbey Road Studios is just a stone's throw away. After a day of sightseeing, unwind at the 24-hour fitness center next door.

Book your stay at Maitrise Hotel London Maida Vale now for an unforgettable experience in the heart of London.

Important information:

This property can accept payment by cash on departure.

When booking 5 rooms or more, different policies and additional supplements will apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LHR

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children ages 1 and older are allowed.
    Children from 1 year old to 4 years old stay for free when using an available cot.
    Adults stay for £60 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

6.4
Based on 2651 reviews
Cleanliness: 4.04
Service: 8.01
Location: 9.05
Room Quality: 5
Amenities: 6.03
Value for Money: 6.99
Food and Beverage: 6.04
Overall Experience: 6.01
R
Rhiannon extended_group gb
3
A hotel with terrible security measures and sub par facilities.
Pros:

The location was OK, the air conditioning worked in the room although seemed to be stuck on one temperature. The bed and pillows were comfy, that was the best bit.

Cons:

Security was terrible - I was given a key card for a room that a guest hadn’t checked out of, and there was nothing stopping someone walking from the front door of the hotel right through to the corridors with rooms without a key card/no additional security. The facilities were also very tired.

2026-06-20 via Nuitee
S
Stefany couple gb
5
2026-06-20 via Nuitee
D
David solo_traveller es
1
Pros:

Staff

Cons:

Cleanliness

2026-06-20 via Nuitee
N
Nicola solo_traveller gb
8
2026-06-20 via Nuitee
N
Nicola solo_traveller gb
8
2026-06-20 via Nuitee
A
Adam solo_traveller gb
6
Pros:

Price of the room and room size were great

Cons:

Room looking tired, in need of refurbishment

2026-06-20 via Nuitee
E
Easter solo_traveller gb
8
Good choice for wembly visits
Pros:

The facilities were as described and in good order. The accommodation was clean and well maintained.

Cons:

We paid for breakfast on a special offer which was really good. Bit when we went for thr breakfast it was not easy to figure out what we could have.

2026-06-20 via Nuitee
M
Miriam couple de
7
In London ist man eh immer unterwegs und nur zum schlafen da. Es war okay.
Pros:

Wir waren überrascht, dass der Haartrockner richtig Power hatte. Kennt man ja garnicht. Personal hat sich wirklich Mühe gegeben. Wir wollten ein anderes Zimmer, dass wurde Problemlos in kurzer Zeit genehmigt. Das erste Zimmer war total feucht und es roch muffig. Man hätte nicht schlafen können. Tut euch einen gefallen und vermietet dieses Zimmer nicht mehr bevor was dran geändert worden ist.
Danke, dass ihr uns ein anderes Zimmer gegeben habt.

Cons:

Wie gesagt, dass Zimmer mit der Feuchtigkeit.
Der Bettbezug und die Wäsche war richtig klamm.
Der muffige Geruch der das atmen schwer gemacht hat.

2026-06-20 via Nuitee
C
Caitlin family_with_children gb
10
2026-06-19 via Nuitee
M
María José couple es
10
Magnifico
Pros:

Si, perfecto, moderno

Cons:

Nada

2026-06-18 via Nuitee
L
LINING solo_traveller cn
10
Pros:

还满意。

Cons:

房间太小

2026-06-18 via Nuitee
C
corey couple gb
7
Average
Pros:

Location and staff

Cons:

Poor pillows and rooms really small tv didn’t work and air con wasn’t great also nothing to prop windown open

2026-06-18 via Nuitee
J
Jessica couple gb
1
2026-06-18 via Nuitee
S
Sharon couple gb
7
A comfortable stay
Pros:

Having stayed here last year, I decided to stay again. The basement were the only rooms available . It was comfortable and easily accessible.

Cons:

I found the basement room a little over priced for the condition. For example the door was very hard to close, no bathroom handle or lock and the shower screen was in an awkward position . This didn’t affect the level of comfort or facilities.

2026-06-18 via Nuitee
L
Lisa solo_traveller gb
8
Good hotel near tube
Pros:

Good location, clean, food onsite

Cons:

Room on small side, no room around the bed

2026-06-17 via Nuitee
J
Jessica couple gb
10
2026-06-17 via Nuitee
J
joshua couple gb
1
2026-06-17 via Nuitee
K
Kay couple gb
6
Lovely staff - easy to get to Paddington Station - refurbs required.
Pros:

Easy access to Paddington Station.
All the staff were really lovely, very friendly, helpful and polite :)

Cons:

We arrived early and the staff kindly looked after our luggage. We asked to use the toilet and that was fine and we were given the code to the toilet door. However, the first impression of the hotel was brought down because the toilet was not pleasant. There was one toilet in the lobby area and it really needs a refurb and additional cleaning. This made us anxious about what our room would be like, but the room was fine. We had a supreme room. The shower was big but the door wouldn’t close so the water just came out on to the tiled floor and we had to mop it up. Also the bed was a bit hard. Other than that the room was fine.

2026-06-16 via Nuitee
R
Rrahmani couple dk
10
All in all a wonderful place. My boyfriend and I had a grand time and the one time my silly boyfriend forgot his keycard
Pros:

The location of the hotel was nice and the general facilities were all bang on. The staff in particular were amazing: super kind and helpful from beginning to end.

Cons:

This is a small thing but I wouldn’t mind there being a brush for the toilet. The cleaning service did a great job cleaning the toilet, but it would be nice to have one our self. The air conditioning also didn’t really seem to work? It was displayed as turned on and air did come out but it was more of a wheeze from an 80 year old smoker than what one would expect from an air con. No hate towards 80 year old smokers though ✊

2026-06-16 via Nuitee
D
Diogo solo_traveller pt
9
2026-06-16 via Nuitee