Fairfield Inn & Suites by Marriott New York Manhattan/Fifth Avenue

Hotels
Fairfield Inn
8 (941 reviews)
21 West 37th Street , New York , us

Children allowed

Facilities

Parking
Non-smoking rooms
Air conditioning
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Soundproof rooms
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Comfortable accommodations
Great location
Friendly staff
Good breakfast options
Cons:
Room size
Cleanliness issues
Lack of amenities

Categories

Cleanliness
7.08
Some reviews mentioned cleanliness as average, indicating room for improvement.
Service
9.05
The staff received consistent praise for their friendliness and helpfulness.
Location
9.09
The location was frequently highlighted as a major positive aspect.
Room Quality
7.04
Several reviews remarked on the small size of the rooms, indicating a need for upgrades.
Amenities
7.57
Some guests noted a lack of basic amenities like water bottles.
Value for Money
7.53
Quoted prices were high relative to the space and amenities provided.
Food and Beverage
8.58
Breakfast received positive feedback for its variety and quality.
Overall Experience
8.05
Overall enjoyment noted, despite some criticisms about rooms and cleanliness.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 21:08

Property Description

Convenient Location in the Heart of NYC

Modern Amenities for Comfort

Complimentary Services for a Relaxing Stay

Experience the vibrant city of New York at Fairfield Inn & Suites New York Manhattan/Fifth Avenue. Enjoy the convenience of free internet access and nearby subway stations for easy exploration. Relax in well-equipped guest rooms with flat-screen TVs and coffee makers. Upgrade to a room with a balcony for stunning city views.

Take advantage of free passes to a local gym and start your day with complimentary coffee and breakfast. With Rockefeller Center, Empire State Building, and Bryant Park just a short distance away, our hotel is the perfect choice for your NYC adventure.

Book now for an unforgettable stay at Fairfield Inn & Suites New York Manhattan/Fifth Avenue.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: JFK

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs USD 67 per day.

Location

Guest Reviews

8
Based on 941 reviews
Cleanliness: 7.08
Service: 9.05
Location: 9.09
Room Quality: 7.04
Amenities: 7.57
Value for Money: 7.53
Food and Beverage: 8.58
Overall Experience: 8.05
M
Mihal couple ar
8
PRECIO por Ubicación y desayuno.
Pros:

DESAYUNO: Excelente / UBICACION: Excelente

Cons:

HABITACION: Faltaría frigobar. Un secador más potente. Jabón líquido en el lavabo. Ducha: MALA POSICION del Shampoo, Aondicionador y Jabón (MUY INCOMODO) / Vendría bien un recambio de toallas...

2026-05-29 via Nuitee
M
Mansur solo_traveller kz
10
2026-05-27 via Nuitee
C
Carolyn solo_traveller my
10
Pros:

We were pleasantly surprised by our experience at Fairfield Inn & Suites. The room was generously sized, well laid out and equipped with commendable facilities that made our short stay both comfortable and convenient. Everything was well-maintained and the overall atmosphere felt fresh and welcoming.

Although we only stayed for one night, the hotel left such a positive impression that we would seriously consider booking again for a future visit or even just a quick transit stop.

The location is a major plus—conveniently situated near Penn Station, NY and within easy reach of a great variety of dining options, making it ideal for travelers who value accessibility.

A special shoutout goes to the Front Desk team, who were warm, efficient and genuinely helpful. In particular, Mr. Malachi stood out for his exceptional service - he made us feel truly welcome from the moment we arrived.

Overall, a wonderful stay that exceeded expectations. Highly recommended for anyone looking for quality, convenience and outstanding hospitality.

Cons:

Nothing in particular.

2026-05-24 via Nuitee
K
Kelly solo_traveller br
10
Pros:

Excelente localização e café da manhã.

Cons:

Carpete e móveis em má conservação

2026-05-19 via Nuitee
E
Emily extended_group us
9
Pros:

The check in lady was so nice.

2026-05-18 via Nuitee
P
Penny solo_traveller us
9
Good New York hotel.
Pros:

Location good. Staff very friendly and helpful. Free cookies every evening!

Cons:

Bathroom small.

2026-05-16 via Nuitee
L
Llorente couple us
7
Pros:

Ubicación

Cons:

El baño

2026-05-14 via Nuitee
D
Daniel couple gt
10
2026-05-08 via Nuitee
D
Dren family_with_children xk
8
Overall, I had a very good stay. The location is excellent, especially for exploring Manhattan.
Pros:

Overall, I had a very good stay. The location is excellent, especially for exploring Manhattan, and the staff were friendly and helpful throughout. The room was clean and comfortable, though a bit small, which is expected in New York. Breakfast was decent but could use a bit more variety. A solid choice for the area, and I would consider staying here again

2026-05-06 via Nuitee
E
enzo family_with_children it
9
2026-05-04 via Nuitee
E
EDOUMBA BENGA Épse ENGOZOGO MBA solo_traveller ga
10
PARFAIT
Pros:

La Chambre impecable et bien équipéé. Emplacement bien, le déjeuner parfait, au -delà des attentes.

Cons:

RAS

2026-05-01 via Nuitee
R
Rafał couple pl
10
2026-04-29 via Nuitee
M
maria solo_traveller us
8
Great location, clean, comfortable and good quality breakfast! I highly recommend it for the price.
Pros:

The room was very comfortable and the breakfast was very good with many options.

2026-04-29 via Nuitee
C
Claude solo_traveller fr
9
Pros:

Je recommande fortement cet hôtel. On est un peu choqué à l arrivée par le style vieillot de la chambre mais cette décoration art nouveau à beaucoup de charme. Ma chambre donnait sur L EMPIRE STATE illuminé la nuit. Personnel accueillant. Je suis enchanté de mon séjour.

Cons:

Rien à signaler

2026-04-29 via Nuitee
B
buniowski family_with_children ie
10
2026-04-28 via Nuitee
C
Chin couple us
7
Wonderful staff. Room needs some updating
Pros:

The staff were great. The reception and the staff in the breakfast area were attentive and treated everyone nicely. They all made the stay enjoyable.

Cons:

The room we were in was old and need some updating

2026-04-27 via Nuitee
A
Arvind couple in
10
Pros:

Location is excellent, Penn Station is very near, and connectivity is very easy

Cons:

Loaction

2026-04-27 via Nuitee
M
Maureen extended_group cr
9
2026-04-26 via Nuitee
S
sfbayarea101 Business San Francisco, California
4
Low quality and very cramped
Pros:

Torn carpet, torn wallpaper, extremely cramped quarters. Very expensive for what felt like the quality of a $70 hotel in any other city. Do not recommend.

2026-04-25 via Tripadvisor
M
María Alejandra couple pa
10
2026-04-25 via Nuitee