The Madurai Residency

Hotels
7.4 (655 reviews)
14-15, West Marret Street , Madurai , in

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Business center
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Decent price
Cons:
Cleanliness issues
Room size too small
Inconsistent amenities

Categories

Cleanliness
5.43
Multiple reviews mention dirty rooms and cleanliness issues.
Service
8.9
Positive mentions of staff hospitality and kindness.
Location
8.94
Proximity to attractions and transport, well-received by guests.
Room Quality
6.39
Complaints about room size and condition, though some rooms were spacious.
Amenities
6.42
Limited breakfast options and issues with bathrooms.
Value for Money
7.38
Guests felt it was a decent stay for the price.
Food and Beverage
7.93
Restaurant received some good reviews, but there were some negative mentions.
Overall Experience
7.8
General satisfaction despite several issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 15:35

Property Description

Convenient Location near Meenakshi Temple
The Madurai Residency offers accessible accommodation just 500 meters from the famous Meenakshi Temple, making it a perfect choice for travelers looking to explore this iconic site effortlessly.

Comfortable Rooms and Modern Amenities
Each room at The Madurai Residency is equipped with essential amenities such as a TV, air conditioning, and free WiFi. The private bathrooms come with complimentary toiletries, ensuring a comfortable stay for every guest.

Dining Options and Additional Services
Guests can enjoy a variety of cuisines at Mandapam, the on-site restaurant, or savor a meal with a view at the Roof Top Restaurant. The hotel also provides 24-hour front desk service, meeting facilities, and free parking, catering to all guest needs seamlessly.

Book your stay at The Madurai Residency now for a memorable and convenient experience in Madurai!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: IXM

Property Policies

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Free private parking is possible at a location nearby (reservation is not needed).

Location

Guest Reviews

7.4
Based on 655 reviews
Cleanliness: 5.43
Service: 8.9
Location: 8.94
Room Quality: 6.39
Amenities: 6.42
Value for Money: 7.38
Food and Beverage: 7.93
Overall Experience: 7.8
R
Renuga • couple • my
2
Disappointed
Pros:

Center in city

Cons:

It’s very small space the cabinet just a length 12 inches only can’t put any clothes in side it’s very very limited not suitable for family and couples even can’t walk freely in room too small limit space. Aircond water licking after complaining they change room at night
Move again with things spoil sleep.

2026-07-03 • via Nuitee
R
Ramakrishnan • solo_traveller • in
8
Pros:

Centre of the city

2026-06-30 • via Nuitee
S
SUBRAMANIAM • couple • sa
5
The location shared in the Booking.com is wrong and it shows at least 100 meters before the location
Pros:

Food

Cons:

The location is congested

2026-06-27 • via Nuitee
F
Fuzz • solo_traveller • au
3
2026-06-24 • via Nuitee
S
Suresh • family_with_children • in
8
Pros:

Location , travel desk

Cons:

Food in hotel not pure south Indian and no meals available for south Indian

2026-06-23 • via Nuitee
V
Venkatesan H • couple • in
7
comfortable location as nearby to many places. no parking at all which makes things hurriedly.
Pros:

Location is very near to main temples

Cons:

no parking at all. it was one way road. because of this, they had to hurry things to get down and keep car in parking. because of this, our luggage also got mixed up by the hotel people. as we were alert, we were able to retrieve this in time. this happened even before we register ourselves in the lobby.

2026-06-21 • via Nuitee
.
.academic • couple • in
5
not bad
Pros:

better

Cons:

taste

2026-06-16 • via Nuitee
R
Ravichandran • couple • in
10
Excellent, Fantastic, Fabulous ........... what else ........... no words to describe. Fully full.
Pros:

The main purpose of my travel is to see Temples. Madurai is Temple city. Also the food taste is very traditional and its like Grandma style Cooking. Breakfast is excellent. Temples are near to hotel and the hotel is surrounded by temples, shops and all good things. Staffs are wonderful. Their friendliness and smiles are still in our Mind. Restaurants in hotel is exceptionally good. Tasty food. Many families stayed there with all happiness. Roof Top restaurant is like a feather in the cap. Good location and all facilities are Excellent.

Cons:

Nothing. Fully satisfied.

2026-06-15 • via Nuitee
R
Rajeev • solo_traveller • in
5
Pros:

Staff not upto mark especially Front office.

Cons:

Unfriendly FO.

2026-06-15 • via Nuitee
A
abhinandan • solo_traveller • in
1
Bad experience
Cons:

The room was very dirty. Thought the cleaning staff visited both days but the cleaning was not even clean. The room is stuffy and smells bad. The reception staff was not cooperative. Overall had a very bad experience. Would not suggest this place. Very overpriced and zero value for money.

2026-06-05 • via Nuitee
E
Ewelina • solo_traveller • pl
10
Pros:

Przemiły personel, bardzo pomocny. Idealna lokalizacja. Dobre jedzenie.

2026-06-05 • via Nuitee
S
Sanjeevi • solo_traveller • in
9
Pros:

Good

Cons:

Good

2026-05-30 • via Nuitee
K
Kumar Arumugam • solo_traveller • ae
10
2026-05-29 • via Nuitee
N
NARRA • solo_traveller • in
8
2026-05-26 • via Nuitee
V
Vishal • solo_traveller • in
8
Pros:

Hospitality, hygienic and spacious rooms. Good variety of breakfast

Cons:

Noisy room. Could hear constant noise from roads and nearby room

2026-05-24 • via Nuitee
P
Preethi • extended_group • in
7
Decent experience
Pros:

Location was convenient. The breakfast was good.

Cons:

The passageway was very narrow...very little space between the lift door and our room door (might be because of the rooms we were given). Also the reception and dining areas could have been more aesthetically designed.

2026-05-22 • via Nuitee
N
Nagavelly • solo_traveller • in
8
2026-05-22 • via Nuitee
S
S • solo_traveller • in
5
Pros:

Location

Cons:

Very limited choice of food and availability

2026-05-20 • via Nuitee
A
Amit • solo_traveller • in
7
2026-05-17 • via Nuitee
S
Srivastava • solo_traveller • in
1
Pros:

Pros: The location is excellent and very convenient for those visiting the temple.

Cons:

.​Cons: I had a disappointing experience primarily due to the unprofessional behavior of the front desk staff, specifically a night shift receptionist named Vignesh. He was consistently rude and dismissive. In one instance, he told me the restaurant was closed; however, when I went to the 6th floor myself, the restaurant staff was helpful and happy to take my order.

​On another occasion, I called for water and was told to contact housekeeping. When no one picked up the phone, I had to go downstairs and get the bottles myself. When I tried to raise these concerns with other staff members, they were defensive of his behavior rather than being helpful. For a hospitality business, the front desk tone and service were unacceptable.

​Regarding the room (Room 301), it was very small and felt congested. To make matters worse, the AC was not functioning properly during my stay.

​While the location is great, the management needs to focus on staff training and room maintenance. I would expect much better service for the price.

2026-05-06 • via Nuitee