The Madurai Residency

Hotels
7.4 (675 reviews)
14-15, West Marret Street , Madurai , IN
+91 452 438 0000

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Free

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Business center
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Decent price
Cons:
Cleanliness issues
Room size too small
Inconsistent amenities

Categories

Cleanliness
5.43
Multiple reviews mention dirty rooms and cleanliness issues.
Service
8.9
Positive mentions of staff hospitality and kindness.
Location
8.94
Proximity to attractions and transport, well-received by guests.
Room Quality
6.39
Complaints about room size and condition, though some rooms were spacious.
Amenities
6.42
Limited breakfast options and issues with bathrooms.
Value for Money
7.38
Guests felt it was a decent stay for the price.
Food and Beverage
7.93
Restaurant received some good reviews, but there were some negative mentions.
Overall Experience
7.8
General satisfaction despite several issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 15:35

Property Description

Convenient Location near Meenakshi Temple
The Madurai Residency offers accessible accommodation just 500 meters from the famous Meenakshi Temple, making it a perfect choice for travelers looking to explore this iconic site effortlessly.

Comfortable Rooms and Modern Amenities
Each room at The Madurai Residency is equipped with essential amenities such as a TV, air conditioning, and free WiFi. The private bathrooms come with complimentary toiletries, ensuring a comfortable stay for every guest.

Dining Options and Additional Services
Guests can enjoy a variety of cuisines at Mandapam, the on-site restaurant, or savor a meal with a view at the Roof Top Restaurant. The hotel also provides 24-hour front desk service, meeting facilities, and free parking, catering to all guest needs seamlessly.

Book your stay at The Madurai Residency now for a memorable and convenient experience in Madurai!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: IXM

Location

Guest Reviews

7.4
Based on 675 reviews
Cleanliness: 5.43
Service: 8.9
Location: 8.94
Room Quality: 6.39
Amenities: 6.42
Value for Money: 7.38
Food and Beverage: 7.93
Overall Experience: 7.8
R
Ramasubramanian • couple • in
8
2026-10-31 • via Nuitee
R
Raghuram • family_with_children • in
6
Worst experience
Pros:

Location , AC

Cons:

I am deeply disappointed with my recent stay due to poor room maintenance and unacceptable customer service. During our stay, water was stagnating in the bathroom, and the Wi-Fi constantly stopped working with a message stating the maximum number of sessions was reached. To make matters worse, despite booking for two adults and one child with age details provided, I was incorrectly charged for an extra guest. When I questioned this, the front desk staff behaved very rudely and arrogantly. We also had to argue for an hour just to receive the Fulton bed we had originally reserved. Overall, the poor attitude of the staff and the lack of basic amenities made for a very frustrating experience.

2026-10-30 • via Nuitee
A
abu • family_with_children • in
9
Pros:

The room ambience

Cons:

Parking

2026-10-30 • via Nuitee
J
John • solo_traveller • gb
10
2026-10-28 • via Nuitee
S
Sankar • couple • in
5
Pros:

Property is well located. Breakfast was good. Room was very cramp and views are blocked.

Cons:

Room

2026-10-25 • via Nuitee
S
Sunderraj • family_with_children • in
10
Pros:

Over-all awesome stay

Cons:

Nothing

2026-10-25 • via Nuitee
S
Sidharth • family_with_children • in
8
2026-10-23 • via Nuitee
V
veda • family_with_children • in
10
Pros:

Food was good and very central very clean and convenient to go by walk to temple and railway station we enjoyed the stay

2026-10-21 • via Nuitee
V
veda • family_with_children • in
10
2026-10-21 • via Nuitee
P
Priya • family_with_children • in
10
Pros:

Good centrally located

2026-10-18 • via Nuitee
E
Ezequiel • solo_traveller • ar
10
Pros:

First level hotel

Cons:

N/A

2026-10-14 • via Nuitee
S
Shiny • solo_traveller • in
6
2026-10-12 • via Nuitee
D
Dr.Mohanram • solo_traveller • in
10
2026-10-09 • via Nuitee
• couple • in
7
Pros:

Otherwise the location is good with easy access.

Cons:

It was stated that the hotel is at walkable distance from the temple. It is not so.

2026-10-08 • via Nuitee
D
Deep • solo_traveller • in
5
Pros:

1. Location of the hotel is very good
. Walking g distance from the temple and main market.

Cons:

1. Room size are very small
2. Renovation work going on and hence the disturbance is very high.
3. Washroom should have exhaust, it's must when the size of the room is small.
4. The charges for kids till 12 year was not correct . I paid extra first time in last so many years. My daughter is 12 now.
5. The restaurant has the fixed temp of AC colling , it becomes very cold . The switch can either be on or off but can't be reduced.

Thanks

2026-10-07 • via Nuitee
G
Ganapathi • couple • in
6
Pros:

Noise from outside because of city.
Breakfast is good.
Location is connected to all area.

Cons:

The front desk people should attend the phone and r respond properly.
Payment were asked cash, lateron accepted the card

2026-09-16 • via Nuitee
N
Nirjan • solo_traveller • in
9
Good value for money option
Pros:

Staff support

2026-09-14 • via Nuitee
S
SATHEESAN • extended_group • ae
6
I checked in at 4:00 PM and checked out the following morning at 9:00 AM. Overall, the stay was pleasant. However, I fel
Pros:

The breakfast was good, and all the staff were very polite, friendly,

Cons:

The parking arrangements for cars were not satisfactory,

2026-09-03 • via Nuitee
K
Kumar • family_with_children • in
6
Pros:

The location of the hotel is at the center of the city, Easily accessible for many temples.
Room is ok, Cleaniness is good, but the washroom handle is very tight to the door. The waste water in the Washbasin got stagged every time.

Cons:

Washroom is not good

2026-08-27 • via Nuitee
S
Shenoy • solo_traveller • in
9
2026-08-23 • via Nuitee