Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Convenient location / close to bus station
Comfortable rooms
Clean property (multiple mentions)
Rooftop bar / pleasant rooftop
Good restaurant / vegetarian options
Good breakfast (mentioned in some reviews)
Friendly / nice staff (mentioned in some reviews)
Relaxing atmosphere
Cons:
Inconsistent cleanliness (one reviewer listed cleanliness as a con)
Sloppy / inconsistent breakfast service
Reception/front-desk attitude needs improvement
Location inconsistent (one reviewer found it not very good)

Categories

Cleanliness
6
Mixed mentions: several reviewers praised clean rooms, but one explicitly listed cleanliness as a con—overall slightly below average due to reported issues.
Service
6.8
Mixed sentiment: some reviews mention nice or good service, while others note sloppy service at breakfast and an unfriendly receptionist—net slightly below average.
Location
8
Generally positive: multiple reviewers highlight convenience (opposite the bus station/close to bus stop) and good location, though one reviewer found the location not very good.
Room Quality
8
Positive: rooms are described as comfortable and in several cases explicitly noted as comfortable and clean.
Amenities
7.5
Positive: rooftop described as pleasant for drinks and the hotel has a notable vegetarian restaurant—amenities are generally appreciated.
Value for Money
7.2
Standard quality for this hotel tier (not specifically mentioned in reviews).
Food and Beverage
7
Mixed: some praise for a great vegetarian restaurant and good breakfast, but there are complaints about breakfast quality and service in one review.
Overall Experience
7.1
Generally positive and relaxing for many guests, but tempered by occasional service and cleanliness/location concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-13 00:40

Property Description

Rooftop Swimming Pool and Business Centre
Hotel Arcadia, nestled in the heart of Kottayam, offers a luxurious stay just 500 metres from Kottayam Boat Jetty. Enjoy a refreshing dip in the rooftop swimming pool or catch up on work at the well-equipped business centre.

Convenient Location and Travel Assistance
Adjacent to Kottayam Bus Station and a short distance from the railway station, Arcadia Hotel ensures easy access to transportation. Explore nearby attractions like Alleppey and Kumarakonam Lake with assistance from the 24-hour tour desk and car rental services.

Culinary Delights and Relaxing Lounge
Indulge in a variety of Indian, Chinese, and Continental cuisines at the in-house restaurant, Déjà vu. Unwind with a drink at Fahrenheit, the lounge bar, or opt for room service for a cozy night in.

Ready to experience comfort and convenience at Hotel Arcadia? Book your stay now for a memorable getaway.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: COK

Location

Guest Reviews

7.2
Based on 173 reviews
Cleanliness: 6
Service: 6.8
Location: 8
Room Quality: 8
Amenities: 7.5
Value for Money: 7.2
Food and Beverage: 7
Overall Experience: 7.1
A
Anesa • extended_group • ae
3
Disappointed with the overall lack of facilities. Not worth the money at all.
Pros:

The food was really good. The bed was also quite comfortable.

Cons:

There were several problems within the room. The fridge and the TV wasn't working. There was no instructions about wifi. The bathroom ceiling was leaking loads of water when I switched on the shower. Overall did not match any of my expectations coming from staying in a 4 star hotel.

2026-09-15 • via Nuitee
S
Sreejith • couple • ca
7
2026-09-15 • via Nuitee
S
Shon • solo_traveller • it
5
2026-09-13 • via Nuitee
J
John • couple • us
6
Nothing fancy but a good value.
Cons:

Livia was super friendly and helpful!

2026-09-13 • via Nuitee
K
KUMAR • solo_traveller • in
10
Pros:

Everything is nice especially ambience.

2026-09-06 • via Nuitee
P
Panchetty • solo_traveller • ae
10
Pros:

Good location

2026-08-20 • via Nuitee
B
Brahmadath • couple • in
8
Okay stay. The luxury room was great.
Pros:

* The original standard room that I got via booking.com was just average.
* Good food.
* Service and staff were okay.
* The view from the room was okay.
* Perfect location of hotel.
* I did extend my stay for one more day at an upgraded 'luxury', which was a bit pricier than the one I booked from booking.com - and that room was really good.

Cons:

Pathetic cleanliness. Smelly bathroom which continued to smell bad, even though the exhaust was working. Unclean bathroom overall. The bathroom door was fully dirty.

2026-08-09 • via Nuitee
A
Arun • couple • in
9
2026-08-03 • via Nuitee
H
Helson • solo_traveller • gb
10
2026-07-08 • via Nuitee
A
Antony • solo_traveller • in
7
2026-07-02 • via Nuitee
S
Sajai • solo_traveller • ae
7
Pros:

Location

Cons:

Cleanliness and breakfast. Sloppy service at breakfast

2026-06-30 • via Nuitee
G
GIAN • solo_traveller • in
10
2026-06-17 • via Nuitee
A
Ashik • extended_group • ie
6
2026-06-08 • via Nuitee
V
Vinod • couple • in
7
2026-06-06 • via Nuitee
B
Biju • couple • gb
10
Comfortable room, helpful staff and a smooth stay from start to finish
2026-06-05 • via Nuitee
S
shibin • solo_traveller • in
3
2026-05-28 • via Nuitee
S
Samuel John • solo_traveller • in
9
It was a wonderful and relaxing experience.
Pros:

It was a wonderful and relaxing experience.

Cons:

Location is not very good!

2026-05-23 • via Nuitee
A
Annie • solo_traveller • in
8
Comfortable
Pros:

Location was good. Ambiance was good.

Cons:

Nothing that i did not like

2026-04-24 • via Nuitee
A
Arjun • solo_traveller • in
5
2026-04-03 • via Nuitee
A
amandine • couple • fr
8
Pros:

L’hôtel est situé face à la gare routière ce qui est très pratique. La chambre est confortable et propre. Le rooftop est agréable pour boire un verre le soir.

Cons:

Le réceptionniste n’est pas très agréable , l’accueil est clairement à améliorer.

2026-03-28 • via Nuitee