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Facilities
Property facilities
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Health or beauty spa nearby
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Electric bicycle charging station
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Fitness facilities (surcharge)
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Parking
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Non-smoking rooms
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Air conditioning
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Restaurant
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Room service
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Terrace
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Family rooms
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Lift / Elevator
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Luggage storage
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Safety deposit box
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Fax/photocopying
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Facilities for disabled guests
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Massage services
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Currency exchange
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Non-smoking throughout
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Private check-in/check-out
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Shared lounge/TV area
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Outdoor furniture
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Spa/wellness center services
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Beauty Services
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Physical distancing in dining areas
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Food delivered to guest room
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Process in place to check health of guests
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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24-hour security
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Delivered food - securely covered
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Security alarm
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Key card access
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Happy hour
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ATM/banking
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Front desk (limited hours)
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Snack bar/deli
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Fitness facilities (surcharge)
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Internet access
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Reception hall
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Health or beauty spa nearby
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Bicycle-friendly property
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Electric bicycle charging station
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Charcoal grill
Review Highlights
Categories
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Property Description
Historic Charm Meets Modern Luxury
Beaux Arts Beauty: Experience the unique blend of historic charm and modern luxury with the Beaux Arts-style façade of the former Watt & Shand Department Store.
Tech-Savvy Comfort: Enjoy the convenience of 32-inch LCD TVs and plug-in panels for electronic devices in every room, ensuring a comfortable and connected stay.
Culinary Delights: Indulge in locally sourced dishes at the Penn Square Grille and sip on exquisite wines and cocktails at the trendy Rendezvous Lounge.
Immerse yourself in the heart of Lancaster's downtown scene, steps away from cultural attractions like the Market and Quilt & Textile Museum and the historic Central Market. Book your stay at Lancaster Marriott at Penn Square for a perfect blend of history and luxury.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
A deposit may be required at the property.
Property Policies
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Pets
Pets are not allowed.
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Groups
When booking more than 9 rooms, different policies and additional supplements may apply.
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Internet
Wired internet is available in the hotel rooms and costs USD 12.95 per 24 hours.
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Parking
Public parking is possible on site (reservation is not needed) and costs USD 16 per day.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 3 years old stay for free when using an available cot.
Children up to and including 17 years old stay for free when using an existing bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Location
Guest Reviews
I only stayed here one night, but I really enjoyed the quiet and comfort of my room. The lobby is spacious and there is a bar, a Starbucks, and a restaurant all awaiting you. The location is very convenient to a host of boutiques, coffee shops, restaurants, and bars.
The location was convenient and the check-in process was straightforward. The lobby and common areas appeared well maintained.
Unfortunately, the room itself was very disappointing. The bathroom was not as clean, the wallpaper was peeling in several areas, and the thermostat did not work properly, making it difficult to keep the room comfortable. Overall, the room felt dated and poorly maintained, especially for a Marriott property.
The staff are super friendly and helpful. The location was perfect for us. You really do not need to use your car.
Nothing of note
I stayed here last night on my way home from a trip. The hotel is very nice and clean and the staff is johnny on the spot to help. The parking garage is attached but a block away and they directed me to it along with a card with directions. The location is right downtown and there are lots of shops and places to eat nearby. It has a high end restaurant called Plough and a Starbucks place as well. There are two towers with one being west and the other east. I had a room on the18th floor in the west tower and had a nice view of the square. Everything was nice and clean and I got a good night's rest. I mentioned your wallet in the title and this is because the rate I got was over $450 for one basic room. I am sure they can do this because there likely is no competition downtown. I like the stay however and will now save up my pennies so I can travel again soon.
The staff was courageous and well informed about the surroundings and very helpful with checking in. I would definitely recommend this location to all my friends and family who are traveling to the Lancaster area.
Nothing. Everything was spectacular
We recently checked in the The Marriott @Penn Square - for my daughters dance competition and I couldn’t be more disappointed. I have a very serious health situation what gets activated a result of an exposure to mold of which I am extremely allergic . After discovering the mold I immediately went to the front desk. The immediately informed me the entire property was sold out and she asked me the best time to send the cleaning staff . I told what time would be best - based on my daughter’s dance schedule and she immediately said the cleaning staff wouldn’t be available at that time . I informed her we paid $500.00 per night ….we were checked in a room that shouldn’t have been available.. I was displaced and had to shower in a friends room and her reply was -NEVER apologizing was …what do you want ? In my profession I always highly recommend Marriott properties because of the quality of service and great customer service care .. to say this property truly disappointed me is an understatement. A sad - disappointed- but loyal Marriott customer!
marriott at Penn Sq , booked weekend 5/13/26 talk about price gouging $500 per night plus fees..I can ocean view rooms for that price… this franchisee Price gouging to extreme! never again
I didn't buy breakfast
Internet wasn't stable
This was one of the most beautiful hotels I've ever stayed in and all of the staff was great thank you we will return.
I recently stayed at the Lancaster Marriott at Penn Square and had an excellent experience. From the moment I arrived, the front desk staff was welcoming and made check-in easy. The room was very clean, the bed was incredibly comfortable, and the view of the city was great. Being right in the city means you are within walking distance of so many great restaurants, stores and historical buildings. I also enjoyed the hotel restaurant, Plough. The food was wonderful, and they had a wide variety of drink options.
Quartos amplos, cama confortável, banheiro amplo e com secador, ferro de passar roupa na acomodação.
Beautiful and serene surroundings. Nice amenities.
Nothing
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