Novotel Liverpool Centre

Hotels
Novotel
8.2 (9643 reviews)
40 Hanover Street , Liverpool , gb

Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Central location
Friendly staff
Clean and spacious rooms
Cons:
High breakfast prices
Noise issues
Crowded pool

Categories

Cleanliness
8.03
Generally clean but some concerns about cleanliness in the breakfast area.
Service
9
Friendly and helpful staff received positive mentions throughout the reviews.
Location
9.04
Central location with easy access to sites and shopping.
Room Quality
7.99
Rooms described as clean and spacious but with some issues related to noise and comfort.
Amenities
8.52
Amenities received praise, including pool and gym, though the pool was noted as crowded.
Value for Money
7.48
Some guests felt the hotel was overpriced relative to other options nearby.
Food and Beverage
7.03
Breakfast was criticized for being expensive and not meeting expectations.
Overall Experience
8.5
Overall positive experiences with some noted issues, leading to an overall good stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 16:36

Property Description

Prime Location Near Liverpool ONE Shopping Centre
Situated next to the vibrant Liverpool ONE Shopping centre, Novotel offers modern 4-star rooms with luxurious 55-inch LCD TVs.

Convenient Access to Major Attractions
With Liverpool Lime Street Rail Station a mere 10 minutes’ walk away, guests can easily explore iconic sites like the Albert Dock, Tate Liverpool gallery, and The Beatles Story museum tour, all within a short walking distance.

Stylish Rooms and Dining Experience
Indulge in the comfort of stylish rooms featuring private bathrooms, laptop safes, pay-per-view movies, iPod docking stations, and minibars. Enjoy a delectable international menu at Ropewalks restaurant or unwind with light meals and drinks at Ropewalks Bar and Lounge amidst chic furnishings.

Book now to experience the perfect blend of luxury and convenience at Novotel Liverpool!

Important information:

Guests under the age of 18 can only check in with a parent or official guardian.

Please note that the credit card used to book must be presented on arrival.

This hotel is Cashless and will no long accept cash from 1st March 2022.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LPL

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 16 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Public parking is possible at a location nearby (reservation is needed) and costs GBP 20 per day.

Location

Guest Reviews

8.2
Based on 9643 reviews
Cleanliness: 8.03
Service: 9
Location: 9.04
Room Quality: 7.99
Amenities: 8.52
Value for Money: 7.48
Food and Beverage: 7.03
Overall Experience: 8.5
E
Estefania extended_group gb
9
Pros:

Location excellent , cleaners great , got a mini fridge and clean water bottles every day

2026-07-25 via Nuitee
L
Lynsey couple im
8
Stayed 2x nights , comfortable stay good location to bars, restaurants and shopping. Quiet . Over nice hotel
Pros:

Good size room and breakfast

Cons:

Nothing

2026-07-25 via Nuitee
D
Dale couple gb
8
Pleasant Staff, and a great breakfast
Pros:

Spacious executive suite

Cons:

A constant whirling noise from the window?

2026-07-25 via Nuitee
R
raed family_with_children gb
1
very bad
Pros:

location

Cons:

stuff and noise

2026-07-25 via Nuitee
A
Adamrees83 solo_traveller gb
10
2026-07-25 via Nuitee
B
Brian family_with_children gb
10
Stuff very good facilities very good location excellent
Pros:

Facilities

Cons:

Nothing

2026-07-25 via Nuitee
K
Kerry family_with_children gb
8
Another great trip, we’ll be back.
Pros:

I think this was our fourth stay at this hotel, we love it. Love the location, rooms, food, staff and the pool.

Cons:

Family rooms would be good.

2026-07-25 via Nuitee
C
Charity family_with_children es
10
The staff made it happen great
Pros:

The staff that received us great man

Cons:

Everything

2026-07-25 via Nuitee
G
Gower family_with_children gb
8
2026-07-25 via Nuitee
P
Paudie solo_traveller ie
10
Pros:

The staff were really friendly and the beds were very comfortable

Cons:

N/A

2026-07-24 via Nuitee
L
Lisa family_with_children gb
8
2026-07-24 via Nuitee
M
Maxime family_with_children ch
8
Bel étape à Liverpool
Pros:

Chambres confortables et bien équipées. Très bonne literie. Hotel calme et bien situé. Personnel serviable et disponible. Petit déjeuner correct mais sans plus.

Cons:

Restaurant indigne du standing de l'hotel. Nourriture de qualité médiocre. Plats très basiques. Viande pas cuite, repas servi froid, aliments de faible qualité. Nous aurions mieux mangé dans un fast food...

2026-07-24 via Nuitee
P
Patrick family_with_children gb
10
Excellent enjoyable
Pros:

So close to city centre

Cons:

Noise from building work early in the morning probably from next door building work going on but am sure it will all be done soon

2026-07-24 via Nuitee
P
Penny family_with_children gb
8
Pros:

Convenient nice room

2026-07-24 via Nuitee
S
Sooz solo_traveller gb
9
Would stay again due to location - central L1. Rooms clean but tired in places
Pros:

Location and size of room was great

Cons:

It’s was very hot and humid and there isn’t air conditioning. Some parts of the room were tired and in need of repair (woodwork chipped etc on the side of a door). Fridge wasn’t particularly cold.

2026-07-24 via Nuitee
D
david solo_traveller gb
8
2026-07-24 via Nuitee
Z
Zuzana couple gb
6
Pros:

I like this hotel very much, have stayed here numerous times it’s very convenient to all of what Liverpool has to offer

Cons:

On this occasion our room was on the side of construction next door and we got woken up very early by quite a bit of noise from there

2026-07-23 via Nuitee
C
Caoimhe couple gb
10
Really nice stay, perfect location.
Pros:

The facilities that were available for us.

Cons:

There wasn’t anything!

2026-07-23 via Nuitee
C
Caroline solo_traveller ch
9
2026-07-23 via Nuitee
T
Tyler solo_traveller gb
8
2026-07-22 via Nuitee