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Facilities
Property facilities
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Fitness facilities
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WiFi available
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Free WiFi
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Parking
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Non-smoking rooms
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Fitness center
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Swimming pool
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24-hour front desk
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Restaurant
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Room service
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Business center
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Heating
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Family rooms
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Pets allowed
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Lift / Elevator
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Laundry
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Luggage storage
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Express check-in/check-out
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Safety deposit box
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Bar
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Fax/photocopying
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Soundproof rooms
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Facilities for disabled guests
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Meeting/banquet facilities
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Sauna
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Dry cleaning
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Breakfast in the room
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Packed lunches
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Billiards
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Non-smoking throughout
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Daily housekeeping
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Designated smoking area
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Accessible parking
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Board games/puzzles
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Parking garage
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Special diet menus - on request
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Kid meals
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Snack bar
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Lockers
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Electric vehicle charging station
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Indoor pool
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Indoor play area
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Kid-friendly buffet
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Sun loungers or beach chairs
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Wine/champagne
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Fruits
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Fitness/spa locker rooms
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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Key access
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Food delivered to guest room
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CCTV outside property
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CCTV in common areas
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Process in place to check health of guests
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Access to health care professionals
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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Delivered food - securely covered
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Security alarm
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Thermometers for guests provided by property
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Breakfast takeaway containers
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Key card access
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Mobile app for room service
Review Highlights
Categories
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Property Description
Prime Location Near Liverpool ONE Shopping Centre
Situated next to the vibrant Liverpool ONE Shopping centre, Novotel offers modern 4-star rooms with luxurious 55-inch LCD TVs.
Convenient Access to Major Attractions
With Liverpool Lime Street Rail Station a mere 10 minutes’ walk away, guests can easily explore iconic sites like the Albert Dock, Tate Liverpool gallery, and The Beatles Story museum tour, all within a short walking distance.
Stylish Rooms and Dining Experience
Indulge in the comfort of stylish rooms featuring private bathrooms, laptop safes, pay-per-view movies, iPod docking stations, and minibars. Enjoy a delectable international menu at Ropewalks restaurant or unwind with light meals and drinks at Ropewalks Bar and Lounge amidst chic furnishings.
Book now to experience the perfect blend of luxury and convenience at Novotel Liverpool!
Guests under the age of 18 can only check in with a parent or official guardian.
Please note that the credit card used to book must be presented on arrival.
This hotel is Cashless and will no long accept cash from 1st March 2022.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.
Property Policies
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Internet
WiFi is available in all areas and is free of charge.
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Groups
When booking more than 7 rooms, different policies and additional supplements may apply.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 2 years old stay for free when using an available cot.
Children up to and including 16 years old stay for free when using an existing bed.
You haven't added any extra beds.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management. -
Pets
Pets are allowed. Charges may be applicable.
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Parking
Public parking is possible at a location nearby (reservation is needed) and costs GBP 20 per day.
Location
Guest Reviews
It's located in a great area, giving a varied choice of entertainment around you depending on the direction you walk.
Construction/Building work ongoing on property outside our room.
The reason for our break was to get away from building work that's ongoing next to our home.
Great location. Staff very pleasant . Comfortable bed .
Dining , not the best , but so many places near by , so didn’t matter.
Lovely sized little executive room, separate loo, but no where to wash hands . Have to go to the bathroom. A little hand bowl would have been better .
Location was great staff were very friendly had issue in room and it was sorted within minutes.
Nothing stay was fantastic
Staff were very friendly, free use of the swimming pool, food in the ropewalks restaurant was great.
Location was excellent.
No wash hand basin in the room with the toilet.
Great location
Nothing
Very central and easy to reach
Location is ideal and the bed is very comfy
The door to the toilet and betjroom had no locks on. I was sharing with a friend and would have preferred locks
LOCATION, CLEAN, FRIENDLY STAFF
PRICE OF PARKING
We opted for a superior queen room with a sofa bed for our 2 year old son. The beds were very comfortable, including the sofa bed. The room was a good size for 3 of us and it had a separate toilet and bathroom.
The hotel staff were very friendly and accommodating.
The location of the hotel was perfect, right in the centre by Liverpool One so walking distance for what we wanted. Parking was in the Q-park opposite the hotel which was easy to book (you get 30% discount from the hotel) and very close location.
The breakfast was generally very good with lots of options. They also provided full fat milk for free for my toddler. We stayed from Sunday to Tuesday and it was very busy one of the mornings at breakfast around 7:30/8am when it’s meant to be more quiet but there was a lot of work people staying there.
The swimming pool was good (VERY cold and when entering it but quickly warmed up when in) and the gym was nice and quiet too. There is a sauna room too. There was a lift from the swimming pool floor to your hotel floor so you could go back to your room with towels.
Overall a generally very pleasant stay.
The room was comfortable and generally clean but the bath had quite a bit of mould in the corners which could have been removed / cleaned as not nice having that there.
The fridge in the room is very small and not very cold. On a hot day like we had, it would have been better much colder.
The chrome cast in the bedroom did not work, even brought our own but still didn’t work. Was a shame as our toddler watches a little bit of Netflix before bed so had to use the tablet we brought.
The swimming pool could be heated as it was just very cold, although you did adjust to it once in.
Location is good.
Breakfast excellent
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