Novotel Liverpool Centre

Hotels
•
Novotel
8.3 (9888 reviews)
40 Hanover Street , Liverpool , GB
+44 151 702 5100

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Central location close to attractions and shopping
Friendly, helpful staff (frequently mentioned)
Good value for money
On-site pool, gym and sauna
Generally clean and comfortable rooms
Convenient car park next door
Cons:
Occasional cleanliness/room condition issues
Some rooms small or have temperature control problems
Pool can be crowded and has booking limits; pool table sometimes unavailable
At least one report of poor handling of a missing bag by staff
Mixed breakfast quality / limited variety

Categories

Cleanliness
8.1
Mostly praised as clean in many reviews, though several guests noted rooms could have been cleaner and one reviewer mentioned an outdated bathroom.
Service
8
Staff are frequently described as friendly and helpful, with quick responses (e.g., heater provided promptly), but there are isolated service failures (missing bag and unhelpful handling) that lower the score slightly.
Location
9.3
Consistently highlighted as excellent and central — ideal for shopping, attractions and close to Liverpool One/Albert Dock; one of the strongest positives across reviews.
Room Quality
7.6
Rooms are often comfortable with good showers and fridges, but issues reported include small family rooms, inconsistent temperatures (too cold/too warm) and some wear/old bathrooms.
Amenities
8
Pool, gym and sauna are popular and regularly praised, but guests report crowded pools, limited booking slots and a covered pool table in one case.
Value for Money
9
Multiple guests explicitly call it great value and recommend returning; value is a clear strength in the reviews.
Food and Beverage
7.9
Mixed feedback: some praise the breakfast as excellent/divine, while others find it mediocre and would like more variety (pastries, flavored yogurts).
Overall Experience
8.5
Generally positive stays with strong location, good amenities and friendly staff; a few notable negatives (room issues, an unresolved lost bag) temper the overall impression.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:23

Property Description

Prime Location Near Liverpool ONE Shopping Centre
Situated next to the vibrant Liverpool ONE Shopping centre, Novotel offers modern 4-star rooms with luxurious 55-inch LCD TVs.

Convenient Access to Major Attractions
With Liverpool Lime Street Rail Station a mere 10 minutes’ walk away, guests can easily explore iconic sites like the Albert Dock, Tate Liverpool gallery, and The Beatles Story museum tour, all within a short walking distance.

Stylish Rooms and Dining Experience
Indulge in the comfort of stylish rooms featuring private bathrooms, laptop safes, pay-per-view movies, iPod docking stations, and minibars. Enjoy a delectable international menu at Ropewalks restaurant or unwind with light meals and drinks at Ropewalks Bar and Lounge amidst chic furnishings.

Book now to experience the perfect blend of luxury and convenience at Novotel Liverpool!

Important information:

Guests under the age of 18 can only check in with a parent or official guardian.

Please note that the credit card used to book must be presented on arrival.

This hotel is Cashless and will no long accept cash from 1st March 2022.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LPL

Location

Guest Reviews

8.3
Based on 9888 reviews
Cleanliness: 8.1
Service: 8
Location: 9.3
Room Quality: 7.6
Amenities: 8
Value for Money: 9
Food and Beverage: 7.9
Overall Experience: 8.5
M
Mary • solo_traveller • gb
10
Luxurious stay in a clean and modern hotel with excellent facilities and friendly staff
Pros:

It felt peaceful and classy. The staff were very friendly. Even though it’s a big establishment, the facilities ans the restaurant felt calm and there was enough space. The guidelines about timings for restaurant, gym, and pool were clear and up to date. There was a great coffee machine in the room. There was great lighting and space as I needed to work.

Cons:

The bed wasn’t very comfortable but everything else about the room was perfect. Loads of space, pleasant, well equipped, and really clean.

2026-11-07 • via Nuitee
E
Elizabeth • extended_group • gb
7
Good hotel if your going to a shop till you drop or a function in the city
Pros:

This hotel is very near the bus station and Liverpool One which was handy as I was on a shopping trip with my Daughter. The bedroom was clean and tidy, good cooked breakfast.

Cons:

Some parts of the hotel seem very dark

2026-11-07 • via Nuitee
C
Caroline • couple • je
8
Convenient location with a lovely bar
Pros:

The location and breakfast

Cons:

The bed was uncomfortable but saying that we all prefer different types of mattress.

2026-11-06 • via Nuitee
S
Susan • extended_group • gb
9
2026-11-04 • via Nuitee
N
Natalie • couple • gb
5
Adequate and well located but cold and basic.
Pros:

Location great and room large and spacious and bathroom well equipped.

Cons:

Cold - luckily we found an oil heater in the wardrobe and had to have it on all night as so chilly in there which they clearly expect by providing it in the first place.
Did not have breakfast which was £18 each - it is not snazzy enough to be charging the prices it does.

2026-11-04 • via Nuitee
D
Denis • family_with_children • ie
8
2026-11-04 • via Nuitee
J
Jonathan • couple • gb
10
Ideal hotel for a liverpool city centre stay
Pros:

Location, cleanliness, staff, room & facilities

Cons:

Nothing

2026-11-04 • via Nuitee
S
Shane • couple • ie
10
2026-11-04 • via Nuitee
S
Stefka • family_with_children • bg
8
2026-11-04 • via Nuitee
R
Robert • solo_traveller • gb
7
2026-11-03 • via Nuitee
E
Edward • family_with_children • gb
9
An excellent value for money family hotel located right in the city Centre.
Pros:

Perfect location and very quiet given the central location. Pool was a brilliant bonus- a really family friendly hotel. Excellent breakfast.

2026-11-02 • via Nuitee
T
Tracy • solo_traveller • gb
7
2026-11-02 • via Nuitee
D
Daniela • family_with_children • de
9
2026-11-02 • via Nuitee
C
christine • family_with_children • gb
10
Pros:

Swimming pool.nice and warm.where I live local pool is freezing.so that was great and my granddaughter loved it.

Cons:

As a smoker.and I wish I could stop.didnt like standing out the front of hotel.because very busy.shame you haven't got a little area out the back.away from front.its just my problem really shouldn't smoke.lol

2026-11-01 • via Nuitee
C
Catarina • couple • pt
9
2026-11-01 • via Nuitee
D
Denise • couple • ie
10
2026-11-01 • via Nuitee
I
Isabelle • family_with_children • gb
10
2026-11-01 • via Nuitee
D
Danielle • couple • gb
7
2026-11-01 • via Nuitee
S
Shlomi • family_with_children • il
10
Pros:

אחלה מלון צוות נהדר נקי מקום מרכזי ממש ממליץ

2026-10-31 • via Nuitee
G
Ger • extended_group • ie
8
2026-10-31 • via Nuitee