DoubleTree by Hilton Raleigh-Cary

Hotels
•
Doubletree by Hilton
9 (391 reviews)
500 Caitboo Avenue , Cary , us
+1 919-239-4777

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Clean and comfortable
Cons:
Pillow comfort
No complimentary breakfast

Categories

Cleanliness
9.08
Many reviews mention the property being clean and neat, but some have highlighted issues in housekeeping.
Service
9.55
Numerous reviews highlight friendly, courteous staff and prompt service.
Location
9.09
The hotel is noted for its good location with nearby restaurants, but a few reviews mentioned some awkwardness in accessing nearby areas.
Room Quality
8.54
Various reviews noted comfortable beds, but some complaints about pillow quality and readiness of rooms on arrival.
Amenities
9.07
Good reports of amenities, including clean lobby and relaxing areas, although some guests mentioned difficulties with breakfast not being included.
Value for Money
8.53
Mixed feedback on value with some guests feeling the stay was overpriced given some discomforts.
Food and Beverage
8.58
Many guests enjoyed the cookies offered and the recommendation for breakfast, but some expressed disappointment about breakfast not being complimentary.
Overall Experience
9.55
Overall, guests reported a great experience, despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 17:43

Property Description

Modern Amenities
Rooms at the DoubleTree by Hilton Raleigh Cary come equipped with MP3 docking stations, free Wi-Fi, and flat-screen TVs. The white bedding and large windows add a touch of elegance to your stay.

Convenient Location
Located near Interstate 45, the hotel offers easy access to the city centre of Raleigh and is just a 5-minute drive from the Crossroads Shopping Plaza. Enjoy shopping, dining, and entertainment just steps away from your room.

Relaxation and Dining
Unwind by the indoor pool or stay active in the fitness centre. The on-site restaurant serves a delicious breakfast buffet and dinner menu, ensuring a convenient dining experience during your stay.

Experience comfort and convenience at the DoubleTree by Hilton Raleigh Cary. Book now for a memorable stay.

Important information:

Upon check-in, photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Hotel offers free shuttle service within a five mile radius of the property.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: RDU

Location

Property Accessibility

Total Disability Score: 13
Public Area
  • Ramp: Yes
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
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Guest Reviews

9
Based on 391 reviews
Cleanliness: 9.08
Service: 9.55
Location: 9.09
Room Quality: 8.54
Amenities: 9.07
Value for Money: 8.53
Food and Beverage: 8.58
Overall Experience: 9.55
A
Alexandra • solo_traveller • us
9
2026-08-24 • via Nuitee
Z
Zachary • solo_traveller • us
9
2026-08-22 • via Nuitee
J
Janet • solo_traveller • us
9
This location was convenient, comfortable and swell.
Pros:

Very comfortable bed and great shower gel, shampoo, conditioner and lotion.

2026-08-18 • via Nuitee
M
Marjory • couple • us
9
Cons:

Shower head needed more pressure. Room was not cleaned, fresh towels during our stay.

2026-08-17 • via Nuitee
B
By Casey • solo_traveller • us
10
Pros:

Location cleanliness

2026-08-16 • via Nuitee
M
Mary • couple • us
10
Excellent
Pros:

We had a great staycation

Cons:

N/A

2026-07-23 • via Nuitee
A
andray • solo_traveller • us
10
Pros:

Everything food service staff

Cons:

Can't say anything bad about them

2026-07-21 • via Nuitee
B
By Casey • solo_traveller • us
10
Pros:

Location and convenience

Cons:

Nothing

2026-07-11 • via Nuitee
L
Lisa Monroe King • solo_traveller • us
8
2026-06-26 • via Nuitee
B
Brittani • couple • us
10
2026-06-26 • via Nuitee
C
Crystal • couple • us
9
2026-06-15 • via Nuitee
A
Argress • solo_traveller • us
9
Comfortable!
Pros:

It was clean. The staff was professional and friendly.
What I liked most was NO DOGS ALLOWED, except for service dogs!!! Cookies always a plus!😃

2026-06-06 • via Nuitee
H
Hernandez • couple • us
10
2026-04-29 • via Nuitee
C
carole • family_with_children • us
9
2026-04-11 • via Nuitee
R
rosemary • couple • us
10
2026-04-10 • via Nuitee
R
rogers • couple • us
10
2026-04-08 • via Nuitee
T
Tim • couple • us
9
2026-04-06 • via Nuitee
K
Kelly • solo_traveller • us
9
Great hotel, would stay again
Pros:

Clean

Cons:

Bathroom lighting was very dim

2026-04-05 • via Nuitee
S
Sven • couple • de
8
2026-03-26 • via Nuitee
R
Roxanne • extended_group • us
10
2026-03-23 • via Nuitee