Shin Furano Prince Hotel

Hotels
Prince Hotels & Resorts
8.1 (1432 reviews)
Nakagoryo , Furano , jp

Free
Children allowed

Facilities

Shopping on site
Ski storage
Front desk (limited hours)
Ski-in/ski-out access
Free wired internet
Ski equipment rentals on site
Ski lessons on site
Self parking (surcharge)
Offsite parking discounted rates available
Spa tub (surcharge)
See all facilities

Review Highlights

Pros:
Great location for skiing
Luxurious atmosphere
Cons:
Limited food options at dinner
Some staff interactions were not positive

Categories

Cleanliness
7.95
Rooms were clean but some guests mentioned issues with staff behavior in shared areas.
Service
8.45
Staff were generally courteous and helpful, though there were a few negative remarks about customer service.
Location
8.45
Great location for skiing and snow activities, right next to the slopes.
Room Quality
7.95
Rooms were comfortable and spacious, but some guests found them a bit dated.
Amenities
8.35
Amenities were adequate, but some guests mentioned limited food options at certain times.
Value for Money
7.75
Some felt that the pricing did not match the overall experience, particularly regarding food options.
Food and Beverage
7.85
Breakfast had good variety, but the dinner buffet was noted to be standard and less impressive.
Overall Experience
8.05
Overall, guests had a pleasant stay with various positives outweighing the negatives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 01:22

Property Description

Luxury Ski Resort Experience

Unparalleled Dining Options
Indulge in a culinary journey with 8 restaurants/cafés, offering a variety of cuisines from western dishes to authentic Japanese delicacies. Sip on cocktails at the bar or enjoy a cup of coffee at the café, all without leaving the hotel premises.

Relaxation and Adventure Awaits
Unwind in the indoor/outdoor hot spring baths or partake in thrilling outdoor activities like rafting and mountain biking. For those seeking convenience, ski equipment rental is available on-site for a seamless skiing experience.

Experience the ultimate blend of comfort and excitement at Shin Furano Prince Hotel. Book now to secure your stay at this premier ski resort destination.

Important information:

When booking for 15 guests or more, different policies and additional supplements may apply. Please contact the property directly for more details.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: AKJ

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

8.1
Based on 1432 reviews
Cleanliness: 7.95
Service: 8.45
Location: 8.45
Room Quality: 7.95
Amenities: 8.35
Value for Money: 7.75
Food and Beverage: 7.85
Overall Experience: 8.05
M
Meizhen family_with_children sg
10
Excellent service for a hotel in Hokkaido
Pros:

Location is good and staff service is excellent! Understands English and helps us with booking of restaurant for dinner upon our check-in. Went the extra mile for this service👍🏻

Cons:

Nil

2026-06-13 via Nuitee
W
Wai Ling solo_traveller sg
6
Pros:

Onsen facilities were very comfortable

Cons:

The dining options, for both breakfast & dinner were terrible.

2026-06-12 via Nuitee
J
Jacky family_with_children sg
7
Pros:

Onsen was good.

Cons:

Onsen was too far from the hotel. Limited food options at the hotel.

2026-06-11 via Nuitee
M
MIYUKI couple jp
6
Pros:

清潔で良かったです。

Cons:

食事の質がもう少し上がれば、とても良いと思います。

2026-06-07 via Nuitee
N
Naomi couple jp
6
もう少し頑張って下さい
Pros:

ホテルに隣接する、「北の国から」をテーマにした施設が良かった。

Cons:

チェックイン時に、近くで食事出来るお店が有るかを尋ねたが、隣接して「森の時計」やバーがある事を、ホテルから案内が無かったのは残念。夕食後に「SOU BAR」に行こうとしたが、営業しているのかどうかも分からなかった。
行きたかったが、あまりにも暗く熊が出そうで、行っても営業していないと困るので断念した。
せっかく良い施設があるので活性化に繋げる為にはホテルでもっとPRするべき。その結果ホテルの活性化につながると思った。前日に宿泊した星野系のホテルとの考え方の差が浮き彫りになった。

2026-06-07 via Nuitee
S
Spencer Loke solo_traveller sg
7
Pros:

Location was close to Ningle Terrace.
Dinner buffet was good, especially the beef.

Cons:

The room was a little old.

2026-06-06 via Nuitee
T
Tadahiko solo_traveller jp
8
2026-06-05 via Nuitee
M
MASAHIRO family_with_children jp
8
富良野が見下ろせる良いホテルだった
Pros:

高層階の部屋で朝靄に煙る山と森が綺麗だった

Cons:

風呂が遠い

2026-06-03 via Nuitee
S
SATO solo_traveller jp
10
2026-06-03 via Nuitee
冬澤 solo_traveller jp
9
富良野に泊まるなら\_( ゚ロ゚)ここ
Pros:

朝食ビュッフェが品数が多く、美味しかった。
1階ロビーの売店の商品数が多くて、見ているだけで楽しい。営業時間も7:00~23時と長いため、利用しやすい

Cons:

あえて言うなら、大浴場までの道のりが長いこと。
1階ロビー▶フロント、売店を通過し、階段を降りる▶大浴場フロントまで歩く▶階段を上る▶リラクゼーションルームの横を通過、階段を上る▶大浴場
結構距離があるので、女性だと部屋着やスッピンでフロントの前などを歩きたくないという人もいると思う

2026-05-31 via Nuitee
P
Pavel couple jp
1
Еда и условия ужасны, японский ужин был плохой, хотя наша компания любит японскую кухню.
Pros:

Персонал

Cons:

Все, кроме персонала

2026-05-31 via Nuitee
M
Murphy family_with_children tw
9
Pros:

飯店位置佳,附近有值得逛的景點

2026-05-31 via Nuitee
Y
Yasuo couple jp
6
まずまずで、よかったです。
Pros:

朝食は美味しかったですが、夕食のバイキングは、我々70台後半の夫婦には食べる量からして、もう少しリーズナブルであってほしいですね。

Cons:

施設の古さは仕方ありませんが、空調は部屋個別に調整出来ないのが、残念でした。

2026-05-30 via Nuitee
F
Fionalyn couple au
9
Pros:

Kitaguni was fabulous.

Cons:

Ningle Terrace was closed on the night we were there.

2026-05-30 via Nuitee
C
Charunya solo_traveller th
6
Economical stay with acceptable satisfaction.
Pros:

Surrounding beautiful area and available activities.

Cons:

A male caretaker at male Onsen room was extremely rude. He scolded loudly at me for a trivial issue of carrying a mobile phone with me (though I did’t use it).

Buffet BF and dinner qualities were not so good.

2026-05-29 via Nuitee
V
Vivannarak extended_group th
8
Good location
Pros:

Nature location,good food.

Cons:

A little bit old facilities.

2026-05-28 via Nuitee
Y
Yabe extended_group jp
8
Good
Pros:

建物とロケーションが良かった

Cons:

温泉等の動線は改良工事が進んでいると思う。
外国人スタッフの対応は処理対応能力が不足していても一生懸命なのでやむをえない。
電話での詐欺メールトラブル対応の対話場面で個々の応対の話が長すぎて、話のキャッチボールができなかった。
最後は相手の話中にこちらから割り込んで用件を伝えた。

2026-05-28 via Nuitee
H
HSUAN YU family_with_children tw
8
Pros:

精靈露台附近的林道很讚

Cons:

晚餐壽司的速度太慢,花了很多時間排隊

2026-05-26 via Nuitee
A
Angela solo_traveller au
10
Pros:

Many staff to assist guests. Very pleasant experience all round. Room was large and had very well stocked amenities. Buffet dinner and breakfast had a lot of variety. Ningle Terrace is a short walk across the car park. Can get a direct bus from the train station and to the Lavender Farms.

Cons:

Access is a little hard without a car. Buses run direct but only every hour or 1.5 hours. Ended up catching a taxi one way.

2026-05-24 via Nuitee
C
Christophe solo_traveller fr
10
Nice location, great view!
Pros:

Great baths, excellent Japanese breakfast, close to Ningle Terrace, coffee shops and bars in the woods.

2026-05-22 via Nuitee