Hotel Sirmione Terme

Hotels
Terme di Sirmione
8.6 (5871 reviews)
Piazza Castello 19, Sirmione, BS, 25019 , Sirmione , IT

Pets allowed

Facilities

Free breakfast
Full-service spa
Boat tours nearby
Free bicycles on site
Free WiFi
24-hour front desk
Terrace
Garden
Luggage storage
Sauna
See all facilities

Review Highlights

Pros:
Great location
Inviting amenities
Friendly staff
Cons:
Outdated rooms
Inconsistent service
Food quality issues

Categories

Cleanliness
8.06
Some reviews mentioned neglect and outdated cleanliness standards.
Service
9.23
Mixed reviews on service, but overall polite staff mentioned.
Location
9.57
Consistently praised for its excellent location near the lake.
Room Quality
7.52
Rooms are noted as outdated, particularly the bathrooms.
Amenities
9.35
Spa and thermal pool highly praised, though some services were under-communicated.
Value for Money
8.01
Mixed opinions about pricing versus offered services.
Food and Beverage
8.06
Some complaints about food quality and service during dining experiences.
Overall Experience
9.03
Generally positive experience but with some noted concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 11:18

Property Description

Experience the charm of Hotel Sirmione Terme, nestled in the heart of Sirmione, just steps away from the enchanting Scaliger Castle.

Indulgent Spa Experience
Relax at our full-service spa, offering a variety of rejuvenating massages, body treatments, and facials. Take a dip in our serene hot springs, outdoor pool, or unwind in the soothing hot tub.

Delicious Dining Options
Savor delectable local cuisine at Ristorante Dei Poeti or order from the comfort of your room with our attentive room service. Don't forget to enjoy the complimentary buffet breakfast to kickstart your day!

Comfortable Accommodations
Choose from one of our 100 individually furnished guestrooms, equipped with minibars and LCD televisions. Enjoy seamless connectivity with complimentary Wi-Fi, and unwind in private bathrooms with luxurious toiletries.

Book your unforgettable getaway at Hotel Sirmione Terme today!

Important information:

  • All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.
  • Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
  • Hot springs access available from 9:00 AM to 11:00 PM.
  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • Children stay free when occupying the parent or guardian's room, using existing bedding. Children may not be eligible for complimentary breakfast.
  • Only registered guests are allowed in the guestrooms.
  • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BGY

Property Policies

  • Pets

    Only dogs and cats are allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Pets

    Pet max weight (per pet) in kg is 10

  • Pets

    Pets allowed

See all policies

Location

Guest Reviews

8.6
Based on 5871 reviews
Cleanliness: 8.06
Service: 9.23
Location: 9.57
Room Quality: 7.52
Amenities: 9.35
Value for Money: 8.01
Food and Beverage: 8.06
Overall Experience: 9.03
M
Milahim couple ch
5
Cons:

Bett
Frustuc

2026-06-13 via Nuitee
P
Paola couple it
9
2026-06-13 via Nuitee
L
lynda extended_group gb
3
Poor manager help to solve booking.com issue
Pros:

Facilities were good

Cons:

The staff manager did not help with a booking.com issue.
It took hours to be given access to our room even through they were paid before we arrived. Will not use hotel again aa their attitude was hostile for an issue they could have resolved before we arrived. Very disappointing. Felt sorry for the receptionist as manager said wasn’t there but could see him sitting behind the screen.

2026-06-11 via Nuitee
J
Joanne couple gb
7
Had a good stay but don’t think it was value for money
Pros:

Breakfast ok location fabulous decor very poor bathroom very poor

Cons:

Location

2026-06-11 via Nuitee
M
Mari couple gb
5
Location was good but would not return to the hotel
Pros:

The location

Cons:

The minibar was chargeable of course but no list of costs. Even the still bottled water was charged for each day.
Unhappy with the size of room and terrace, it was not as shown on booking.com pictures.
Terrace much smaller, disappointing, very small balcony only.
The food at the hotel was not as good as local restaurants, so would recommend to eat out.
Hot breakfast was disappointing, scrambled eggs and bacon, not always warm.
Ate bread and cheese most of the week instead.

2026-06-11 via Nuitee
F
Fabio couple it
8
2026-06-11 via Nuitee
C
Christoph extended_group ch
10
Perle in Meran
Pros:

Zentral gelegen, super schön eingerichtete Zimmer und das hilfsbereiteste Personal ( Daniel) das ich je erlebt habe, ein Volltreffer🏆ich komme sicher wieder

2026-06-10 via Nuitee
C
Cristian couple es
7
2026-06-10 via Nuitee
E
Elizabeth couple us
9
2026-06-10 via Nuitee
S
sally extended_group gg
7
Beautiful spot - nice room with patio - great location - lack of information and some staff not good
Pros:

The location of this hotel is wonderful - right on the lake and by the castle. Easy walking to squares and ferry dock to other parts of the lake. Nice breakfast and the tables right by the lake - great to have a glass of wine and watch the sunset

Cons:

Lack of information on facilities - very difficult to work out how some things work (shower for example). Some staff were very nice (housekeeping and some receptionists) - some were quite diffident - almost rude. Did not like that the bar closed at 10.30 pm and the rather pushy staff would come round with the card machine to take payment by about 9.45 - did not feel very welcoming and know you need to cash up - but that felt excessive and that they just wanted to leave

2026-06-10 via Nuitee
E
Elisabeth solo_traveller at
10
Pros:

Wir waren nur für eine Nacht dort. War alles Bestens. Personal freundlich, alles sauber.

2026-06-10 via Nuitee
L
Linda solo_traveller us
8
2026-06-09 via Nuitee
P
Pasquale couple it
9
Molto rilassante e in linea con le aspettative, anche considerando il prezzo non modesto del weekend
Pros:

Posizione eccezionale, comodo il
Servizio navetta dal parcheggio convenzionato, camera con vista meravigliosa sul lago

Cons:

Struttura ben tenuta, ma comunque si vede l’età. Mancava kit benvenuto in camera e nel bagno, soprattutto considerando che si è in un terme hotel.
Nelle terme c’erano alcuni servizi momentaneamente fuori servizio

2026-06-09 via Nuitee
F
Florian solo_traveller at
9
2026-06-09 via Nuitee
E
Erin extended_group gb
10
2026-06-09 via Nuitee
T
Teresa couple us
10
It’s a must!
Pros:

The spa and thermal bath. The hotel was beautiful! Great breakfast! Dinners were delicious!

Cons:

My mattress was very stiff. Once the AC was controlled it was comfortable.

2026-06-09 via Nuitee
S
Sylvie solo_traveller fr
10
Pros:

Le spa, la piscine, la proximité du port. , la position de l 'hôtel sur le lac et ds le centre de sirmione.Ma chambre donnait sur le lac

2026-06-09 via Nuitee
E
Elisabeth family_with_children de
10
Der Urlaub war wunderbar, den Außenpool habe ich genossen, das Wetter war auch sehr gut.
Pros:

Die Unterkunft ist sehr zentral gelegen die Aussicht vom Balkon war sehr schön!

Cons:

Das Frühstück war jeden Tag das gleiche !

2026-06-09 via Nuitee
A
Amy couple us
10
Pros:

Very nice staff. Really enjoyed the spa

2026-06-08 via Nuitee
G
Gaia extended_group it
9
Nel complesso una bella esperienza probabilmente tornerò
Pros:

Location top, stanza pulita e buffet ottimo

Cons:

Avevamo una double room con un letto singolo aggiunto, quest’ultimo aveva il materasso rigido e cuscino scomodo

2026-06-07 via Nuitee