Canal Court

Hotels
8.8 (1513 reviews)
Merchant Quay , Newry , GB

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly, attentive and accommodating staff
Very clean and comfortable rooms with spacious layout
Great central location with convenient parking
Good dining options, bar and enjoyable food
Spa, gym/pool and other on-site facilities
Lovely design/decor and overall warm atmosphere
Cons:
Some evening meals were below expectations for a few guests
Gym equipment described as dated and in need of modernization
Rooms feel a little tired in places (small TV, basic facilities)
Occasional reception/service speed/acknowledgement issues
Extra charges (coffee) and perceived high room rates affect value for some
Limited nearby nightlife/bars for those seeking evening options

Categories

Cleanliness
9.4
Multiple reviews note rooms as 'very clean' and 'spotlessly clean'; overall cleanliness is consistently praised.
Service
9.3
Staff repeatedly described as friendly, attentive and accommodating (offered lifts, helpful bar/staff); a few mentions of slow reception acknowledgement and one dull checkout interaction slightly temper otherwise excellent service.
Location
9.2
Location cited as a strong positive (central, great area, convenient parking); some guests wished for more nearby evening entertainment or bars.
Room Quality
7.5
Rooms are spacious and beds comfortable, but several guests noted tired decor, small TV/few channels, basic in-room facilities and an overly-strong shower in one report.
Amenities
8.6
Good facilities overall (dining room, bar, spa, gym/pool, parking) though the gym equipment was described as needing modernization and some minor maintenance issues were noted.
Value for Money
7.6
Mixed signals: some found dining reasonably priced, others felt the room rate (example £200/night) and extra charges (e.g., coffees) made value less strong.
Food and Beverage
9
Food is frequently described as excellent and enjoyable; a few comments said the evening meal was below expectations and minor breakfast points (bacon crispiness, coffee extras) were noted.
Overall Experience
9.8
Majority of reviews describe the stay as excellent, amazing or a return-worthy experience, with consistent praise for staff, cleanliness and facilities despite a handful of minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-07 20:43

Property Description

Luxurious 4-Star Hotel on Merchants Quay

Award-Winning Dining Experience
Indulge in exquisite à la carte dishes at our renowned restaurant, while Granary Bar offers a casual dining experience with a variety of carvery and bar snacks.

State-of-the-Art Leisure Complex
Unwind and rejuvenate in our leisure complex featuring a swimming pool, fully-equipped gym, relaxing sauna, and invigorating steam room. Perfect for a tranquil escape in the heart of the city.

Convenient City-Centre Location
Located on Merchants Quay, our hotel is just a stone's throw away from all the city-centre amenities, vibrant pubs, bars, and restaurants. Experience the perfect blend of comfort and convenience during your stay at Canal Court.

Book now and elevate your stay with us at Canal Court Hotel & Spa.

Important information:

Please note the spa is subject to availability.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BFS

Location

Guest Reviews

8.8
Based on 1513 reviews
Cleanliness: 9.4
Service: 9.3
Location: 9.2
Room Quality: 7.5
Amenities: 8.6
Value for Money: 7.6
Food and Beverage: 9
Overall Experience: 9.8
G
Gabrielle • family_with_children • ie
9
2026-10-31 • via Nuitee
C
Clare • family_with_children • ie
8
Friendly hotel & comfy surroundings
Pros:

Friendly staff & good food

Cons:

Could do with some modernisation

2026-10-30 • via Nuitee
A
Armani • couple • gb
10
2026-10-30 • via Nuitee
A
Andrew • solo_traveller • gb
9
2026-10-30 • via Nuitee
L
Lisa • couple • gb
10
I will be back, brilliant stay
Pros:

Beautiful hotel, freshly painted, modern rooms, clean, comfortable, food in the bar was amazing. Excellent vibes and friendly staff

2026-10-29 • via Nuitee
L
Lauren • family_with_children • gb
10
Excellent
Pros:

Staff were very attentive and helpful. Dinner and breakfast was fantastic. We had a lovely time.

2026-10-27 • via Nuitee
K
Karen • couple • gb
9
2026-10-26 • via Nuitee
J
John • family_with_children • ie
10
Best hotel and staff
Pros:

Everything

2026-10-25 • via Nuitee
L
Leo • family_with_children • gb
4
2026-10-25 • via Nuitee
M
Mark • solo_traveller • gb
9
2026-10-23 • via Nuitee
B
Brenda • solo_traveller • gb
10
Hotel was great 👍
Pros:

Fantastic breakfast the location was brilliant
Just a quick message the staff was amazing at the hotel keep it up

2026-10-22 • via Nuitee
N
Neil • family_with_children • gb
10
Pros:

Staff and night entertainment

2026-10-15 • via Nuitee
M
Michael • couple • gb
10
Unbelievable:)
Pros:

All of it really nice place and really great atmosphere

Cons:

Nothing

2026-10-11 • via Nuitee
S
Smullen • couple • ie
10
2026-10-10 • via Nuitee
G
Gabriela • couple • ie
10
2026-10-07 • via Nuitee
M
Michelle • solo_traveller • gb
9
Pros:

Excellent location. Lovely traditional hotel. Room was clean, comfortable and spacious. Reception staff very helpful and welcoming. Excellent value breakfast and very pleasant dining area

Cons:

I cannot fault anything

2026-09-19 • via Nuitee
J
Jason • solo_traveller • ie
8
2026-09-14 • via Nuitee
F
fiona • couple • gb
10
Beautiful hotel with lovely staff
Pros:

Beautiful interior with great staff. The bedroom was huge, very clean and comfortable.

2026-09-13 • via Nuitee
A
Aisling • solo_traveller • ie
7
2026-09-13 • via Nuitee
M
McCoey • couple • us
9
Pros:

Staff were exceptional

2026-09-12 • via Nuitee