Taplow House Hotel & Spa

Hotels
7.5 (495 reviews)
Berry Hill, Taplow , Maidenhead , GB

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Heating
See all facilities

Review Highlights

Pros:
Beautiful grounds and lovely gardens
Friendly, helpful staff (frequently praised)
Great location (quiet, peaceful, good for walks)
Dog friendly
Some rooms comfortable and well equipped (A/C, comfy beds)
Lovely public areas and décor (in some stays)
Relaxing/peaceful atmosphere
Several positive reports of good/excellent breakfast or freshly cooked food
Cons:
Inconsistent cleanliness (stained carpets, filthy rooms, limescale, toilet issues)
Poor or limited food service (restaurant closures, poor breakfasts)
Spa/amenity problems (old facilities, cancelled treatments, limited availability)
Rooms often dated, tiny or in need of renovation
Steep flights of stairs to some rooms / accessibility issues
Service inconsistencies in a few stays
Operational problems (kitchen ceiling incident, unexpected closures)
Poor Wi‑Fi and occasional service charges applied inconsistently

Categories

Cleanliness
6
Mixed reports: several reviews call rooms and public areas dirty or filthy (stained carpets, limescale, issues like flies and a non-flushing toilet), while others describe clean accommodation.
Service
10
Mostly excellent: numerous mentions of friendly, helpful and outstanding staff; a few isolated reports of poor staff behaviour, but service is a consistently praised feature.
Location
10
Very strong: repeatedly praised for beautiful grounds, lovely gardens, peaceful setting and convenient location (e.g., proximity to Fat Duck).
Room Quality
6.5
Mixed: some rooms comfortable and well equipped (good beds, A/C), but many comments about tiny, dated rooms, tired decor, stained carpets and steep stairs.
Amenities
6.5
Mixed/underperforming: grounds, walks and dog-friendly policy praised, but spa and treatment availability and some facilities were old, cancelled or closed (restaurant closure, cancelled treatments).
Value for Money
7
Mixed perception: a headline called it 'value for money' and some guests would return, but others felt the condition and service did not match the price paid.
Food and Beverage
6.5
Mixed but leaning negative: multiple complaints about poor breakfasts, overcooked or undercooked dishes and a closed restaurant; several positive notes mention excellent cooked-to-order meals and breakfasts.
Overall Experience
7.5
Overall mixed: standout positives are staff and grounds, but operational issues (restaurant closure, cancelled treatments), dated rooms and inconsistent cleanliness produce a middling overall stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-13 00:48

Property Description

Luxurious Georgian Hotel

Historic Charm: Dating back to 1598, Taplow House Hotel & Spa exudes historic charm and elegance. The hotel's Georgian architecture and 6 acres of picturesque grounds offer a tranquil escape near Windsor and Heathrow Airport.

Award-Winning Dining: Indulge in culinary excellence at Berry’s restaurant, where the head chef crafts exquisite dishes using locally sourced ingredients. Enjoy a wide selection of drinks and delectable meals at the on-site bar.

Comfortable Accommodations: Relax in individually designed bedrooms that seamlessly blend modern amenities with classic charm. Each room features air conditioning, satellite TV, and a cozy ambiance for a restful stay.

Experience luxury and hospitality at its finest at Taplow House Hotel & Spa. Book now for an unforgettable getaway.

Important information:

In House Functions: Please be aware that Taplow House plays host to private events. Every effort will go into ensuring a room is allocated away from the event, however, due to the style of the property there is the likelihood of sound traveling.

Taplow House Bridal Policy; If you are staying with us after celebrating your special day, we are delighted you have chosen to stay with us after your wedding, However Taplow House operates a one bridal policy and we do kindly ask brides are not on site at anytime in their wedding attire, i.e. wedding dress, when leaving or returning to Taplow House.

Booking the restaurant in advance is advised.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LHR

Location

Guest Reviews

7.5
Based on 495 reviews
Cleanliness: 6
Service: 10
Location: 10
Room Quality: 6.5
Amenities: 6.5
Value for Money: 7
Food and Beverage: 6.5
Overall Experience: 7.5
S
Sylthea • couple • gb
8
2026-10-23 • via Nuitee
V
Victoria • family_with_children • gb
5
Not worth the money
Pros:

Clean, most of the staff were great, they put balloons in our room for my husbands birthday.

Cons:

Over priced, work going on in the room opposite us, despite the hotel being empty. Some of the team were dismissive and rude. We had breakfast which was distinctly average. No fridge in the room.

2026-10-22 • via Nuitee
D
Davies • couple • gb
8
Very pleasant.
Pros:

Breakfast was good but could have done with larger portions! Eg. I had a cheese omlette one morning, but no option of a side of bacon or sausage given. Also, no skimmed milk or fruit.

Cons:

No lift! Have a bad back but was on the first floor, so it wasn't too bad.

2026-10-11 • via Nuitee
N
Natalia • couple • gb
1
Never again
Pros:

The outside
The sauna

Cons:

Our issue was the bedroom - we didn’t sleep AT ALL as the bed was so tiny. It looked nothing like the photographs - “anaemic” is how we would describe about it. Really disappointing. We didn’t even bother to feed back - we just left and thought “never again!” It was a 2 star motorway room at 4* prices.

2026-10-11 • via Nuitee
C
Caroline • couple • gb
3
Pros:

Stunning building in beautiful grounds and very well situated

Cons:

They accepted a booking and full payment for a room, where I had specified that i had mobility issues and needed easy access. When we arrived there was a large flight of stairs , no lift or ground floor rooms and no walk in shower. It. is totally unsuitable for any disabled guest. Their lack of transparency and no offer of compensation is inforgivable. The anxiety caused by the stairs totally ruined the st

2026-10-07 • via Nuitee
R
Robert • solo_traveller • gb
4
2026-10-07 • via Nuitee
S
Stephen • family_with_children • gb
4
A bit tired - no room in the restaurant - poorly trained staff - poor service
2026-09-15 • via Nuitee
S
Salty • solo_traveller • gb
8
Overall a nice hotel
Pros:

Breakfast
Friendly staff
Spacious room
Quiet location
Sauna

Cons:

Outside spa pool needs smartening up and a set of jets didn't work.
Someone slamming a door half a dozen tiles between 6am - 7am

2026-09-14 • via Nuitee
R
Rebecca • couple • gb
8
It was ok for one night
Pros:

Nice spa and good location

Cons:

Dated rooms and bed was not that comfortable. Too expensive for what we got.

2026-09-13 • via Nuitee
W
William • couple • gb
5
ok could be better
Pros:

spar seemed nice and food were nice location was good.

Cons:

we was there for a mini brake wasn't made clear how to book treatments in spar, room was not what we wanted would have paid for a upgrade if asked.

2026-09-07 • via Nuitee
S
Sp246 • solo_traveller • gb
10
Pros:

A beautiful hotel in a gorgeous setting. Staff were extremely attentive and looked after us well during our short stay

2026-09-02 • via Nuitee
G
Gregory • couple • gb
6
2026-09-01 • via Nuitee
S
Susan • couple • gb
8
Comfortable
Pros:

Breakfast was good

Cons:

Dogs in hotel

2026-08-30 • via Nuitee
H
Heather • couple • gb
8
2026-08-24 • via Nuitee
S
Susan • extended_group • gb
5
The place has potential but needs a lot of work.
Pros:

The location is good and the surrounding area is lovely.

Cons:

Unfortunately the building is tired and needs investment. The staff were pleasant enough but lacked training and there was no management presence visible. Breakfast was a huge disappointment, the omelette I ordered was in edible and the coffee was like dish water.

2026-08-24 • via Nuitee
E
Eduardo • couple • au
9
2026-08-17 • via Nuitee
L
Louise • solo_traveller • gb
6
2026-08-16 • via Nuitee
A
Attracta • solo_traveller • ie
8
Pros:

Location and setting

Cons:

Bed was not particularly comfortable- looked like a fold away camp bed

2026-08-16 • via Nuitee
R
Robin • couple • gb
7
Pleasant hotel in a quiet location but food service is patchy
Pros:

Room was spacious. Check-in and out was ok. Food was nice. Spa was good standard

Cons:

Grounds were untidy. Breakfast service was attrocious. No USB charging ports in room. Spa is tucked away in a lower ground floor and is difficult to navigate

2026-08-14 • via Nuitee
S
Sophie • couple • gb
4
Run down with small beds and rooms. Disappointing for the price
Pros:

The outdoor spa pool was lovely. Beautiful building but a bit tired.
Staff friendly and helpful with booking a taxi.

Cons:

Booked a deluxe double as a treat with my husband and expected it to be lovely considering the price. The room was very small and didn't look anything like the photos on the internet. The bed was small - double size which is rare nowadays and it said on the booking it was a large double bed which wasn't true. The room was pretty run down, very small bathroom too. Curtains were torn with damp stains on them which wasn't very nice. Room furniture was showing its wear. Breakfast was very mediocre - no frills and pretty basic. Coffee was awful too. Would not recommend.

2026-08-10 • via Nuitee