The Broadway Hotel

Hotels
7.4 (2252 reviews)
Mostyn Broadway , Llandudno , gb

Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Restaurant
Heating
Terrace
Family rooms
Pets allowed
Hiking
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfortable beds
Cons:
Cleanliness issues
Dated room facilities
Limited amenities

Categories

Cleanliness
5.9
The bathroom was shabby with holes in the tiles and dust build-up noticed.
Service
8.4
Staff were friendly and accommodating, ensuring guests have all they need.
Location
8.4
Superb central location, close to train station, shops, and attractions.
Room Quality
6.9
Comfy beds but some rooms were dated and had issues with amenities.
Amenities
6.9
Basic amenities provided, but there were complaints about missing items like shower mats.
Value for Money
7.4
Overall, budget-friendly stay considering the location and services.
Food and Beverage
7.9
Cooked breakfast available and received positive remarks from guests.
Overall Experience
7.4
Pleasant stay despite some issues, guests appreciated the overall hospitality.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 03:31

Property Description

Convenient Location
Situated on the edge of Llandudno town centre and a stone's throw away from the seafront, The Broadway offers easy access to both urban conveniences and seaside tranquility.

Comfortable Rooms
Each room at The Broadway is equipped with a flat-screen TV, en suite bathroom, and tea/coffee making facilities, ensuring a cozy and relaxing stay for every guest. While Wi-Fi is available in most rooms, some provide a digital detox opportunity.

Delicious Dining Options
Indulge in a hearty full cooked breakfast and a diverse selection of modern and traditional dishes made from local produce at the on-site restaurant. Satisfy your cravings without leaving the hotel premises.

Book your stay at The Broadway now for a perfect blend of convenience, comfort, and culinary delights.

Important information:

A table reservation for the hotel restaurant is required prior to arrival. To request this, use the Special Requests box when booking.

Pets can be accommodated in some rooms but not in Superior Rooms. They must not be left unattended in the rooms. If you are planning to bring a pet, please inform the property in advance, using the contact details found on the booking confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MAN

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Parking

    No parking available.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for £7 per person per night when using an available cot.
    Children up to and including 9 years old stay for free when using an existing bed.
    Children from 10 years old to 17 years old stay for £20 per person per stay when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.4
Based on 2252 reviews
Cleanliness: 5.9
Service: 8.4
Location: 8.4
Room Quality: 6.9
Amenities: 6.9
Value for Money: 7.4
Food and Beverage: 7.9
Overall Experience: 7.4
N
Neil solo_traveller gb
10
10/10
Pros:

Very clean

2026-07-25 via Nuitee
N
Neil couple gb
10
10/10
Pros:

Very clean

2026-07-25 via Nuitee
J
Jonathan solo_traveller gb
7
Cons:

Lack of parking.

2026-07-24 via Nuitee
D
David solo_traveller gb
3
Pros:

Brilliant hotel

Cons:

No Internet connection and no plug for the TV unbelievable

2026-07-24 via Nuitee
D
Donna extended_group gb
8
Nice stay in a Great location
Pros:

Great hotel , only issue was the high steps up to the front door .

Cons:

The staff & the comfort & location & a great price

2026-07-24 via Nuitee
A
Abi couple gb
8
2026-07-24 via Nuitee
T
Tina couple gb
6
Ok for the money.
Pros:

Nice staff and good location.

Cons:

Needs updating. The room smelt very musty. The outside off the bathroom window sill was full off bird dirt, had not been cleaned for a long time. Curtains did not fit the window, hanging off the curtain track.

2026-07-23 via Nuitee
G
Graham solo_traveller gb
8
Pros:

Great location

Cons:

Needs updating

2026-07-23 via Nuitee
A
Anthony solo_traveller us
7
2026-07-22 via Nuitee
K
Katy extended_group gb
1
AVOID! - The reviews are all lies, there is nothing good about this hotel
Pros:

Nothing

Cons:

I booked this hotel for a colleague and this was his opinion of the hotel:

"In the room I discovered the toilet not flushed, and urine on the floor, curtains wont drawer, light flickers, desk falling apart, bed completely stained, bin with rubbish in, shower held up with cable ties. Bodily fluids on the shower wall, TV not working. WIFI also not working. Door Latch wont lock, so put a chair under handle and wedged it into bathroom.
Rung the emergency number who said there was no room to swap to, and then tried to charge me for this room, saying it was not paid, and would call the police if I did not pay, I refused to pay any extra and calmly explained it was a corporate booking and it was already paid for, eventually the person on other end agreed. (I’d like to say language was difficult to understand).

I asked what time breakfast was and got told 08:30 to 09:30, which sadly does not work when we need to be in venue by 08:45 ready for 09:00 on stage.

As I write this email for the last 20 mins I been listening to doors slamming, and a people screaming and shouting.

It is a hotel that on the front looks nice, but the inside is dated, tired, and lacks security, its not a hotel where you feel safe to leave your stuff."

From conversations with locals, the general consensus is that if you're staying in the hotel you are brave. It was expressed a number of times that it is well know to be raided by the police and have visits from Environmental Health. After my complaint to the hotel, I was told that my colleague was lying about his experience, I have photo evidence that it is definitely not the case. Continued denying and pointing the finger at everyone else except yourself is disappointing, own your mistake and be better! We did see the hotel hurriedly throwing away bedding, and other items, as they are preparing for a visit from Environmental Health, did they get tipped off or was it just a hunch after our stay, who knows?

2026-07-22 via Nuitee
B
Brian Forsyth solo_traveller gb
9
2026-07-21 via Nuitee
Y
Yasmin solo_traveller gb
7
Budget stay, fine for one night.
Pros:

Very good location, clean, friendly staff, secure, quiet. Tea and coffee facility in room.

Cons:

It was quite hot in the room and a very tiny window, maybe you can get a fan, I didn’t ask. It is a bit run down; peeling paintwork, frayed curtain, shabby chair.
However for £50 for one night, the above things didn’t bother me too much as it was clean - it was reasonably priced.

2026-07-21 via Nuitee
J
John couple gb
8
Very nice stay, being our first time, and would recommend it.
Pros:

Although there was no parking facilities it was easy to get to the hotel from the nearby shopping area. A very nice welcome and the check-in was straight forward. The room was very nice and the breakfast was good.

Cons:

The sink in the toilet/shower room was a little awkward being small and low down. Along the corridor from our room there was a step which blended in with the carpet. Perhaps it needs some tape to remind everyone.

2026-07-20 via Nuitee
J
Josine solo_traveller nl
5
Mooi buitenkant, binnen wat minder
Pros:

Kamer was mooi groot. 2e slaapkamer gescheiden door gordijn. Vlakbij mooie strand

Cons:

Voor 3 sterren hotel had ik meer verwacht en wat hygiënischer

2026-07-20 via Nuitee
E
Elizabeth solo_traveller gb
7
2026-07-20 via Nuitee
J
Jake couple gb
9
2026-07-20 via Nuitee
L
Leeanne extended_group gb
8
2026-07-19 via Nuitee
E
Ennett couple gb
6
Very convenient and the breakfast was excellent plenty of choice. Will stay there again
Pros:

Location is very good close to the shops and the beach
Value for the money but could do with updating. We enjoyed our stay

Cons:

Nothing really apart from the updating

2026-07-19 via Nuitee
J
John Andrew solo_traveller gb
8
Overall, I enjoyed my stay. I really like the fact that it is close to everything. It is affordable and has friendly sta
Pros:

Ross the receptionist is very friendly and accommodating. I got a free upgrade from a single room to a double room, probably because I stayed from Monday to Friday, which was not busy. The location is also great. It is very close to the railway station and walking distance to all the tourist spots.

Cons:

It is an old building, no AC and could get hot during summertime. Maybe a fan at least could be provided.

2026-07-18 via Nuitee
K
Ken solo_traveller gb
7
Pros:

Location was perfect and good view

Cons:

The bed and pillows were not comfortable

2026-07-18 via Nuitee