Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Great views
Friendly staff
Delicious food
Cons:
Distance to city
High prices

Categories

Cleanliness
8.2
General mentions of cleanliness throughout reviews; noted clean rooms but some concerns about distance and access.
Service
9.2
Staff were described as friendly and accommodating, providing transportation and assisting with inquiries.
Location
8.7
Location noted for beautiful views but a bit distant from city amenities, with transportation provided by the hotel.
Room Quality
9.2
Rooms praised for comfort and views, contributing positively to the experience.
Amenities
8.7
Good amenities including a variety of dining options and enjoyable pools, but some issues with the game room.
Value for Money
8.2
While some guests found the prices high, many felt that the experience justified the expense.
Food and Beverage
9.2
Food quality was frequently highlighted positively in reviews, contributing to overall guest satisfaction.
Overall Experience
9
Guests expressed high satisfaction, enjoying their stay overall despite minor inconveniences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 07:48

Property Description

Luxurious Hot-Spring Retreat

Pools and Recreational Activities: Dive into relaxation with multiple pools and hot-spring baths, saunas, a bowling alley, and karaoke rooms.

Comfortable Accommodations: Unwind in air-conditioned rooms with Western-style beds, flat-screen TVs, and en suite bathrooms. Some rooms even feature a traditional tatami seating area.

Scenic Views and Culinary Delights: Enjoy fountain shows, outdoor pools with city and beach views, and buffets showcasing fresh local ingredients at Seeds and Ceada Palace.

Book now for an unforgettable stay at Suginoi Hotel, just minutes away from Beppu's top attractions!

Important information:

The free shuttle is available from JR Beppu Train Station.

When booking for 15 guests or more, different policies and additional supplements may apply. Please contact the property directly for more details.

When booking for two rooms or more, please be sure to confirm the "accommodations building" and "meal conditions" for each room before processing the reservation.Guests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests.
An accommodation tax per person, per night is not included in the price and must be paid at the property.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: OIT

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for ¥3,300 per person per night when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.8
Based on 3970 reviews
Cleanliness: 8.2
Service: 9.2
Location: 8.7
Room Quality: 9.2
Amenities: 8.7
Value for Money: 8.2
Food and Beverage: 9.2
Overall Experience: 9
J
Jaesung • family_with_children • kr
6
전반적으로 후회하기 싫을때 선택하는 숙소.
Pros:

밥 괜찮고. 남들 가는 소라칸 아니고 호시칸 이었는데 온천 가는게
좀 먼거 빼곤 전반적으로 괜찬은거 같아요. 애 데리고 가기도 나쁘지 않아요

Cons:

중국인 단체가 저녁에 왔는데. 아. 좀. 그렇습니다.
나쁜것도 없지만 막 좋은것도 없는 무난한.
그러나 평타는 무조건 치는 숙소 입니다. 가격이 말해주듯이

2026-05-20 • via Nuitee
あなたの • solo_traveller • jp
7
2026-05-20 • via Nuitee
W
WING KEUNG WICKY • extended_group • hk
10
很棒！
Pros:

房間寬敞、乾淨，天台溫泉池是不可不到的地方。

Cons:

太多旅客

2026-05-18 • via Nuitee
T
Takayuki • couple • jp
9
2026-05-18 • via Nuitee
S
SuHyeon • extended_group • kr
10
2026-05-16 • via Nuitee
伊藤 • extended_group • jp
8
2026-05-16 • via Nuitee
D
dahee • family_with_children • kr
9
2026-05-15 • via Nuitee
T
TSUKASA • family_with_children • jp
8
料金が高い
Pros:

年に一度は利用しているので、いつも通りかなと思う

2026-05-14 • via Nuitee
H
HYEYOUNG • family_with_children • kr
10
스기노이 호텔 또 가고 싶어요
Pros:

식사도 맛있었고
호텔 셔틀버스가 있어 좋았어요

Cons:

크게 못느꼈어요

2026-05-14 • via Nuitee
J
Jane Cabillo • couple • hk
10
2026-05-13 • via Nuitee
ＳＯＮＯＤＡ • extended_group • jp
9
2026-05-11 • via Nuitee
西村 • solo_traveller • jp
9
2026-05-11 • via Nuitee
Y
YEANMI • extended_group • kr
8
2026-05-11 • via Nuitee
三好 • family_with_children • jp
10
最高
Pros:

全部！

Cons:

なし

2026-05-10 • via Nuitee
N
Nico • couple • de
10
Erholung und Erlebnis
Pros:

Es war ein erholsamer Aufenthalt mit vielen interessanten Aktivitäten. Das Essen war sehr lecker und abwechslungsreich. Das Personal war zudem super freundlich.

Unser Zimmer und die Betten waren sehr gemütlich.

2026-05-10 • via Nuitee
T
tominaga • family_with_children • jp
9
2026-05-08 • via Nuitee
大内 • solo_traveller • jp
9
2026-05-08 • via Nuitee
G
Gunnitha • extended_group • th
9
2026-05-08 • via Nuitee
R
ryouta • couple • jp
10
最高
Pros:

お部屋は清潔で広くベッド、バスルーム共に快適でした

Cons:

とくになし

2026-05-07 • via Nuitee
E
Eiko • extended_group • jp
8
家族45周年ぶり記念の1日❣️
Pros:

45年ぶりに家族で宿泊しましたがあまりの変化に驚きました🫨

Cons:

私の部屋からは、お土産売り場やお風呂があまりに遠く、年齢を重ねたお客様には辛いのではないかと思いました

2026-05-06 • via Nuitee