Macon Marriott City Center

Hotels
•
Marriott Hotels & Resorts
8.2 (493 reviews)
240 Coliseum Drive , Macon , US

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Excellent customer service
Great location
Nice amenities
Cons:
Damp room carpet
Poor Wi-Fi
Additional fees

Categories

Cleanliness
7.78
The carpet in room 315 was damp and had a musky smell.
Service
9.25
Many reviews mention exceptional customer service provided by staff, particularly during check-in and breakfast.
Location
8.29
Close to civic center and convenient to travel, but some reviews noted walking to downtown at night can be difficult.
Room Quality
7.24
Rooms generally reported as nice, though there were complaints about dampness and noise from air conditioning.
Amenities
8.27
Good facilities but lacking room service and limited coffee options.
Value for Money
7.73
Considered pricey given the additional fees for parking and limited breakfast value.
Food and Beverage
8.28
Breakfast mentioned positively, but some felt it was overpriced.
Overall Experience
8.75
Overall, guests had a great experience despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:58

Property Description

Luxurious Accommodations
Experience comfort and entertainment in our rooms featuring flat-screen TVs, video games, and free Wi-Fi. Relax in the seating area or catch up on work at the convenient work desk.

Dining Delights
Indulge in Southern American cuisine at the Vintage Restaurant or grab a drink at Starbucks. Our hotel offers a variety of dining options to satisfy your cravings.

Convenient Location
Located just a short drive from popular attractions like the Museum of Arts and Sciences, Georgia Music Hall of Fame, and Georgia Sports Hall of Fame, Macon Marriott City Center is the perfect choice for your stay in Macon.

Book now for an unforgettable experience at Macon Marriott City Center!

Important information:

5.00 USD State Recovery Fee, is not included in the price. Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ATL

Location

Guest Reviews

8.2
Based on 493 reviews
Cleanliness: 7.78
Service: 9.25
Location: 8.29
Room Quality: 7.24
Amenities: 8.27
Value for Money: 7.73
Food and Beverage: 8.28
Overall Experience: 8.75
C
Corrinne • couple • us
10
2026-09-18 • via Nuitee
H
Hill • solo_traveller • us
7
2026-09-06 • via Nuitee
J
jayf621 • Couples • Georgia Coast, Georgia
4
Disgusting
Pros:

I had high hopes that our stay at this Marriott for the GMBC Convention would be a great experience, but unfortunately, it was very disappointing.

Shortly after checking in, I went to the second-floor ice machine and found a used cup and a clump of hair sitting on the machine’s grate. It was extremely unappealing and raised immediate concerns about the cleanliness of the property. I reported it to the first front-desk attendant, but he did not seem particularly concerned. When I mentioned it to another attendant, however, he was visibly surprised, apologized, and provided us with breakfast vouchers.

Unfortunately, the issues continued. Later, we requested two cups. Although we wrapped them in plastic, we noticed red markings on them that appeared to be either ink or lipstick. The attendant who initially provided the cups had not noticed the marks. My wife pointed them out to the second attendant, who again appeared shocked and simply shook his head, as though he could not believe yet another issue had arisen.

When we entered our room, we found that one of the curtains was broken. It appeared the issue had been concealed by keeping all of the curtains closed.

Finally, when we checked out on the 22nd, there were no luggage carts available. As a result, we had to make several trips to the car with our belongings.

Overall, this stay fell far short of what we expected from a Marriott, particularly during a convention stay. While I appreciate the apology and breakfast vouchers, the repeated cleanliness and maintenance issues made the experience frustrating and disappointing.

2026-08-24 • via Tripadvisor
R
raquel • couple • us
5
Cons:

Poor customer service
Bad room service

2026-08-21 • via Nuitee
M
MCNEILL • family_with_children • us
9
I love the stay!
Pros:

The hotel atmosphere was excellent!

Cons:

Not having to register with another company to have room benefits.

2026-08-14 • via Nuitee
Y
Young • couple • us
4
Pros:

Air didn’t work. They wanted to try to fix it instead of moving us. We went to dinner and came back late and it was still hot!

2026-08-03 • via Nuitee
R
roni haion • solo_traveller • il
9
2026-07-25 • via Nuitee
A
angelamD4877GK • Family • Georgia
8
Wedding great experience
Pros:

Wedding reception. The atmosphere was grat staff great fiid was good cleanliness inside and out

2026-07-23 • via Tripadvisor
T
T&SDupree • solo_traveller • us
5
Never again.
Pros:

The bed. Thats it.

Cons:

For the price paid, breakfast should be included. I've never stayed anywhere i have to buy coffee/ breakfast. The pool, absolutely not. The pool area is hotter then outside. No one could stand it. Oh and l'et's not forget the lovely view of the 1st floor roof. And we were awakened by people on the 1st floor, though the vent by the bed.

2026-07-09 • via Nuitee
S
Sarah • solo_traveller • us
10
Pros:

I felt very safe at this hotel.
The customer service was exceptional.

2026-06-27 • via Nuitee
M
Mary • family_with_children • us
10
2026-06-18 • via Nuitee
W
W4390MNdanielh • Business
10
Great Stay
Pros:

I had the opportunity to stay here and I had Fatisha service my room and she did an amazing job cleaning my room. She was professional, thorough, and paid attention to every detail. She deserve recognition

2026-06-09 • via Tripadvisor
D
Donna • solo_traveller • us
7
Pros:

First disappointment came at breakfast time. Went downstairs looking for a restaurant to have breakfast. All they had was a continental style breakfast. Nothing special about it. Most hotels offer it free. But when we finished eating, the server working the floor handed us our bill. $19.00 including tax. Definitely not worth that since you have to serve yourself.
Next thing was in the ladies restroom in the lobby.
Apparently someone had an accident and left residual "poop" on the floor. Looks like it had been there for awhile.
My room was clean and comfortable and my only complaint was the room phone didn't work. I was trying to reach my friend down the hall, so I walked down there and turns out hers didn't work either. Im guessing that they assume everyone has a cellphone.

2026-06-08 • via Nuitee
B
Bruce • family_with_children • us
8
It was a great stay and we would definitely recommend this location.
Pros:

There was a variety of items to choose from. The staff was very professional and accommodating after we experienced a 2 hour power outage. They took care of breakfast for both days. Thank You Angeles

Cons:

It was very clean and the cleaning staff was professional and smiled each time they saw me and my niece coming or going. They also honored us by not disturbing us during our stay.

2026-06-04 • via Nuitee
T
triciawhalen22 • Business • Acworth, Georgia
10
Great experience.
Pros:

Excellent friendly, courteous. Service. Good food. Clean and inviting decir and ambiance. Could not have asked for more!

2026-05-16 • via Tripadvisor
E
Eugenia • couple • us
10
I enjoyed my stay
Pros:

Clean, pleasant, comfortable and quiet
The Breakfast was amazing! Excellent service

Cons:

The smell of sewers throughout the facility

2026-05-15 • via Nuitee
C
Carl • couple • us
10
2026-05-15 • via Nuitee
J
Jecenia • solo_traveller • us
1
Cons:

We stayed at this hotel because they had a "heated pool" turns out when we got there the water was ice cool.

2026-05-14 • via Nuitee
J
Jack • solo_traveller • us
10
2026-05-13 • via Nuitee
K
Katrina • couple • us
8
2026-05-12 • via Nuitee