Marriott Bloomington Normal Hotel and Conference Center

Hotels
•
Marriott Hotels & Resorts
8.4 (362 reviews)
201 Broadway Avenue , Normal , US
+1 309-862-9000

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Location
Service
Cleanliness
Room Quality
Amenities
Cons:
Cleanliness Issues
Value for Money
Food Quality

Categories

Cleanliness
7.85
Multiple reviews indicated issues with hair and dirt in rooms, affecting overall cleanliness.
Service
9.35
Service was frequently praised, with staff being described as friendly and helpful.
Location
9.35
Many reviews highlighted the excellent location being convenient for various attractions and amenities.
Room Quality
8.35
Rooms were described as clean, quiet, and spacious, but some cleanliness issues were mentioned.
Amenities
8.35
Amenities received mixed reviews; the gym and breakfast were mentioned positively, but cleanliness was lacking.
Value for Money
7.35
Some reviews indicated dissatisfaction with the price, especially regarding the quality of breakfast.
Food and Beverage
7.85
Breakfast was criticized for lack of options and quality, which lowered the score.
Overall Experience
8.75
Overall experiences were generally positive with some noted exceptions related to cleanliness and food.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-27 00:23

Property Description

Luxurious Accommodations
Marriott Normal Bloomington offers well-appointed rooms just moments away from Illinois State University and Hancock Stadium. Guests can unwind in spacious rooms with 32” flat-screen TVs, iPod docking stations, and cozy seating areas.

Top-Notch Amenities
Enjoy the convenience of ironing facilities, a microwave oven, and a large wooden desk in every room. Stay active at the hotel's fitness center equipped with cardio machines and free weights. After a workout, relax in the indoor pool and adjacent hot tub.

Delicious Dining Options
Savor a delicious American breakfast at Jesse’s Grill and explore an evening menu paired with domestic wines. With various dining choices nearby, the culinary options are endless.

Plan your stay at Marriott Bloomington Normal Hotel and Conference Center for a perfect blend of comfort and convenience.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BMI

Location

Guest Reviews

8.4
Based on 362 reviews
Cleanliness: 7.85
Service: 9.35
Location: 9.35
Room Quality: 8.35
Amenities: 8.35
Value for Money: 7.35
Food and Beverage: 7.85
Overall Experience: 8.75
H
Hill • solo_traveller • us
10
Great hotel
Pros:

The staff was very friendly and helpful. I had a problem with booking.com not completing my reservation correctly (ie putting my first name first on the reservation and the Marriott staff was unable to find it). Booking.com blamed me and wanted to charge me cancellation fees close to 500 dollars! Vanessa from Marriott helped me resolve the issue. I would highly recommend Marriott in Normal Illinois but I will never use Booking.com again.

Cons:

Problem with booking through Booking.com.

2026-09-10 • via Nuitee
T
Thomas • solo_traveller • us
5
2026-08-30 • via Nuitee
M
Mary • solo_traveller • us
10
Overall, my stay was great.
Pros:

Everything about the location, room, and actual hotel itself. Very clean.

Cons:

No comp breakfast or evening happy hour with snacks and drinks, oh the fact nothing mentioned parking fee until I got there. $15 a for parking is crazy.

2026-08-28 • via Nuitee
L
Lynn • couple • us
7
Convenient and good value
Pros:

Not available/ breakfast bar only

2026-08-17 • via Nuitee
B
Belinda • couple • us
9
Clean, comfortable bed and great shower!
Pros:

hardwood floor

Cons:

parking

2026-08-17 • via Nuitee
T
Teressa • couple • us
10
Pros:

Love this place - easy to see our son next to Hewitt and help him to set up his dorm and good location for coffee and something to eat. Love to stay hotel.

Cons:

No problem at all

2026-08-02 • via Nuitee
K
Kalengay • solo_traveller • us
10
2026-07-23 • via Nuitee
L
Lisa • family_with_children • us
10
2026-07-07 • via Nuitee
N
Nicole • family_with_children • us
10
Great stay with a warm welcome. Great service at the bar, great location from campus for families, all around a great pl
Pros:

Great location, clean, quiet, nice bar, pool and staff

Cons:

Nothing

2026-07-01 • via Nuitee
M
Mary • couple • us
8
Comfy bed, walking distance to ISU, needs review of room cleaning procedures and a check that everything in the room wor
Pros:

Wanted to be close to ISU. The hotel is perfect! It’s also walking distance from all the shops and restaurants in downtown Normal. They comp parking and have a pedway connecting the parking garage to the hotel.

Cons:

The refrigerator in the room never got cold even though it was on the coldest setting. The shower curtain liner was overdue for a change—it was a dirty orange color and had an odor. It’s something one would expect a hotel chain like Marriott to keep up on. They also had a sign in the bathroom saying they would leave your towels if they were hung and only change things left on the floor. (An effort to conserve water and resources which I support.) We hung our towels and left nothing on the floor but found our towels replaced with one less washcloth. It was strange.

2026-07-01 • via Nuitee
A
Amber • family_with_children • us
8
A great place to be in Normal!
Pros:

Overall, the customer service was wonderful. The staff was very kind and accommodating. We got to check-in a little early. The hotel is really nice in a great area in the heart of normal. You can find good restaurants, bars and stores nearby. Its right by Illinois State and Amtrak, which is great!

Cons:

The cleanliness of the room is okay. However, you can oy do the best you can in a hotel room. Booking.com definitely overpriced me, which is no fault to the hotel. Overall, im glad we stayed here.

2026-06-29 • via Nuitee
L
Lynn • couple • us
7
2026-06-15 • via Nuitee
G
Gaucin • solo_traveller • us
8
Pros:

The ubicación

Cons:

Small room

2026-05-10 • via Nuitee
L
Lippoldt • extended_group • us
8
2026-04-13 • via Nuitee
L
Lisa • couple • us
10
Wonderful hotel and staff! Highly recommended!!
Pros:

Location, location, location!! So close to uptown.. walkable to everything!

Cons:

Paying for parking- parking should be included in the price of the room.

2026-03-30 • via Nuitee
B
Brianne • solo_traveller • us
1
Dirty
Cons:

Rooms were dirty. Was first assigned one room but upon arrival at the room there was long hair everywhere all over the floor, sink, even in the bed. I went down to the front desk and they moved me to a new room. Once I got to the new room I found a crusty stain on the fitted sheet and small hairs all over the bed. I called the manager up to see and he told me the sheet would be changed. This was at 5pm. I came back to my room at 8:15pm to find the sheets had not been changed yet. Had to go down to the front desk again! Finally got the sheets changed around 8:30pm. Appears the cleaning crew is not cleaning properly.

2026-03-30 • via Nuitee
C
Christine • couple • us
3
2026-03-28 • via Nuitee
W
Weaver • couple • us
1
Horrible
Pros:

Nothing

Cons:

I reserved a room with a bed and a couch and was told checking in that the hotel was oversold so we got downgraded and I had to share a bed with my adult son after driving 14 hours

2026-03-21 • via Nuitee
W
William Grandt • couple • us
3
Pros:

Room not cleaned properly….garbage in room, ice pail had left over dirty water,

Cons:

$8 bucks for a domestic beer .
Left 4 oz water bottle for guests…so small, why bother? It’s a Marriott…for over $200 a night a 12 oz bottle could be passed out. Won’t come back

2026-03-09 • via Nuitee
T
Tessa • couple • us
2
Cons:

Fire happened - sent me outside very cold weather long time! Electricity off in morning! I am not impressed where we stayed! Sad!

2026-02-23 • via Nuitee