Hilton Garden Inn Troy

Hotels
•
Hilton Garden Inn
8.8 (532 reviews)
235 Hoosick Street , Troy , us
+1 248-247-7280

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly and helpful staff
Good amenities like the indoor pool and restaurant
Cons:
Unclean rooms and general lack of cleanliness
Issues with hot water

Categories

Cleanliness
6.88
Multiple reviews emphasized unclean rooms and lack of attention to cleanliness.
Service
9.85
Staff were described as helpful and friendly, providing good service.
Location
9.39
Conveniently located, though concerns about safety were noted.
Room Quality
8.34
Rooms were generally comfortable but had issues with cleanliness and hot water.
Amenities
9.87
Indoor pool and on-site restaurant received positive feedback.
Value for Money
8.33
Concerns about value due to cleanliness issues and high rates for unclean rooms.
Food and Beverage
9.38
Breakfast was noted positively, but issues with charges were mentioned.
Overall Experience
8.35
While some aspects were enjoyed, significant issues affected the overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 17:22

Property Description

Luxurious Accommodations
Experience comfort and convenience at Hilton Garden Inn Troy with 32-inch LCD TVs, free Wi-Fi, and in-room microwaves.

Top-Notch Amenities
Enjoy the indoor pool, fitness centre, and 24-hour business centre during your stay. Unwind with a game of billiards right at the hotel.

Delicious Dining Options
Start your day with a delicious breakfast at the Garden Grille or grab a bite at the on-site Recovery Sports Grill.

Book now for a memorable stay at Hilton Garden Inn Troy, just minutes away from Rensselaer Polytechnic Institute.

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ALB

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.8
Based on 532 reviews
Cleanliness: 6.88
Service: 9.85
Location: 9.39
Room Quality: 8.34
Amenities: 9.87
Value for Money: 8.33
Food and Beverage: 9.38
Overall Experience: 8.35
P
Paulette • couple • us
10
Very pleased with the facility, very nice breakfast room, nicely decorated rooms. Staff
Pros:

Breakfast was excellent. Nice assortment of food, waitress served drinks in the dining room. Host ensured seating prompt and whether guests prepaid or were to be charged for breakfast. Staff provided restaurants available in the area.

Cons:

No luggage carts visible to bring belongings in and out. Registration on the floor above so not convenient to ask them.

2026-07-22 • via Nuitee
C
Christine • family_with_children • us
10
Great experience and accommodated a late check out.
2026-07-21 • via Nuitee
P
Patricia • solo_traveller • us
10
2026-07-20 • via Nuitee
J
Javier • solo_traveller • us
5
Pros:

The location and place were okay. Nothing to complain about .

Cons:

The pillows at this place were horrible . Other than that everything else was fine . The pillows were extremely thin I had neck pain for a week after .

2026-07-19 • via Nuitee
M
michael • family_with_children • us
7
Cons:

Shower

2026-07-18 • via Nuitee
L
LaMantia • solo_traveller • us
9
2026-07-13 • via Nuitee
A
Anouka • family_with_children • ca
5
2026-07-13 • via Nuitee
V
Victoria • solo_traveller • us
10
2026-07-09 • via Nuitee
M
Maione Jr. • solo_traveller • us
9
2026-07-05 • via Nuitee
S
Sheila • solo_traveller • us
10
2026-07-04 • via Nuitee
S
Susan • solo_traveller • us
9
Pros:

Great room. Nice having restaurant on property

2026-06-28 • via Nuitee
L
Lanelle • family_with_children • us
10
Pros:

Breakfast choices, quality, freshness of food, staff friendliness, and gorgeous dining room. Room was well-appointed and comfortable. Common areas clean & inviting.

2026-06-20 • via Nuitee
K
King • solo_traveller • us
10
2026-06-19 • via Nuitee
L
Lakia • solo_traveller • us
8
2026-05-30 • via Nuitee
W
Wagner • solo_traveller • us
10
Pros:

Nothing else to say

Cons:

Nothing

2026-05-27 • via Nuitee
C
Corey • solo_traveller • us
10
2026-05-23 • via Nuitee
L
Levar • couple • us
10
2026-05-20 • via Nuitee
S
Stephanie • solo_traveller • us
8
Pros:

Good location that set me up for a longer drive up North the next day. There was a drug store and a few eating establishments within walking distance. Good Wifi. Nice breakfast buffet. Friendly, attentive front desk staff and restaurant staff. Clean room.

2026-05-20 • via Nuitee
M
McDermott • couple • us
8
2026-05-15 • via Nuitee
S
Shaasia • couple • us
7
2026-05-14 • via Nuitee