Hilton Garden Inn Troy

Hotels
•
Hilton Garden Inn
8.3 (400 reviews)
235 Hoosick Street , Troy , US
+1 248-247-7280

listing image 1
Show all photos
Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Good location for Troy
On-site restaurant and bar
Clean, well-appointed rooms
Friendly and helpful staff
Pet-friendly
Excellent breakfast
Cons:
Street/highway noise and vibration
Missed housekeeping and towel delivery
Perceived high price/value concerns
Thin pillows / uncomfortable pillows
Limited luggage placement space
Some rooms with poor view (AC unit)

Categories

Cleanliness
8.8
Multiple guests praised the hotel's cleanliness and tidy common areas, though a few reported missed housekeeping and towel delivery issues during multi-night stays.
Service
8.6
Staff and front desk are frequently described as friendly and helpful (including responding when a guest's pet was anxious), but there are notable service lapses such as delayed towels, missed housekeeping and an initial reservation mix-up that was later resolved.
Location
7.8
Convenient for Troy attractions and praised for its setting, but several guests noted significant street/highway noise, vibration from trucks and at least one comment about a less-desirable neighborhood feel.
Room Quality
8.6
Rooms are described as well-appointed, comfortable and clean with good views for some, but guests mentioned thin pillows, limited luggage-placement space and at least one room with an AC-unit view.
Amenities
8.7
On-site restaurant and bar (popular with locals), pet-friendly policy and an attractive breakfast/dining area are repeatedly praised; minor negatives include no visible luggage carts and registration placement inconvenience.
Value for Money
7.3
Several guests felt the room rate (reports of $300+) was high relative to issues experienced (e.g., missed housekeeping, noisy rooms and limited extras), and some found breakfast pricing expensive.
Food and Beverage
9
Breakfast and recovery room/restaurant food receive strong, repeated praise for quality, variety and service; the on-site bar/restaurant is a clear positive draw.
Overall Experience
7.6
Many guests called their stays fantastic, wonderful or safe and would return, but recurring operational issues (housekeeping, noise, occasional value concerns) temper the overall impression for some visitors.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:23

Property Description

Luxurious Accommodations
Experience comfort and convenience at Hilton Garden Inn Troy with 32-inch LCD TVs, free Wi-Fi, and in-room microwaves.

Top-Notch Amenities
Enjoy the indoor pool, fitness centre, and 24-hour business centre during your stay. Unwind with a game of billiards right at the hotel.

Delicious Dining Options
Start your day with a delicious breakfast at the Garden Grille or grab a bite at the on-site Recovery Sports Grill.

Book now for a memorable stay at Hilton Garden Inn Troy, just minutes away from Rensselaer Polytechnic Institute.

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ALB

Location

Guest Reviews

8.3
Based on 400 reviews
Cleanliness: 8.8
Service: 8.6
Location: 7.8
Room Quality: 8.6
Amenities: 8.7
Value for Money: 7.3
Food and Beverage: 9
Overall Experience: 7.6
B
Barbara • solo_traveller • us
6
2026-10-31 • via Nuitee
D
Daniel • solo_traveller • us
8
Pros:

Location good for Troy things. Great bar/restaurant on premises that locals frequent. Excellent room and cleanliness.

Cons:

Hoosick Street is busy and in the morning when rush hour starts you can hear it, I stayed on that side. Not a major issue, the only negative I could think of.

2026-10-30 • via Nuitee
B
BONNIE • family_with_children • us
9
was a nice stop over for my trip
Pros:

did not have breakfast there, too expensive.

2026-10-29 • via Nuitee
M
Mary • couple • us
8
Pros:

Hotel was clean. Great sports bar and nice staff

Cons:

No one ever cleaned our room nor brought us fresh towels in a 3 night stay. We finally went to front desk for towels. At $300 plus per night this was very disappointing.

2026-10-26 • via Nuitee
B
Beau • family_with_children • us
8
Really great place to stay and safe.
Pros:

Very good location

Cons:

I’m not sure there was anything I didn’t like

2026-10-25 • via Nuitee
J
JOSEPH • couple • us
10
It was apleasant stay
Pros:

Everything was delightful. Staff was great and helpful. Room was clean . and breakfast was delicious.

Cons:

i do not know

2026-10-18 • via Nuitee
B
Burt • couple • us
10
Wonderful!!!
Pros:

Great location! Beautiful grounds. Loved the room. Pet friendly. My Shih Tzu was alone in the room for a short period of time and became anxious. Someone called me and we came back for him. I apologized for the disturbance and they were all so kind and polite! Will definitely return….without my pup! Thank you Hilton Garden Inn!!

Cons:

n/a

2026-09-17 • via Nuitee
L
Laurean • family_with_children • us
10
2026-09-14 • via Nuitee
J
Jon • couple • us
10
Cons:

Our view was the air conditioning, for 300 for 1 night I expected more

2026-09-08 • via Nuitee
F
Francis • couple • us
7
Hotel was clean. Room adequate Not much space for placing luggage to avoid contact with the floor
Pros:

Property was clean.

Cons:

Location convenient to where I was heading but neighborhood was not desirable

2026-09-04 • via Nuitee
M
Michael • couple • us
10
We had an excellent stay at the Hilton Garden Inn in Troy on Hoosick street.
Pros:

Our stay was fantastic. Front desk was very helpful. Recovery Room food was great and staff was friendly.

Cons:

We called the property early on the day of check in and they didn’t have our reservation from booking.com but we send them our confirmation email and all was made right, thank God.

2026-09-01 • via Nuitee
S
Susan • family_with_children • us
9
wonderful !
Pros:

The room and view was very nice. Glad to have a restaurant and bar open at the hotel for late evenings.

Cons:

Wish there was a free continental breakfast included + coffee downstairs.

2026-08-31 • via Nuitee
C
charlene • couple • us
10
2026-08-31 • via Nuitee
G
George • solo_traveller • us
10
2026-08-17 • via Nuitee
A
Anetra • couple • us
3
2026-08-17 • via Nuitee
R
Reginald • couple • us
8
Pros:

Good location with restaurant on site.

Cons:

Our room was on the street side and with traffic going by all night, it was quite noisy!![

2026-08-14 • via Nuitee
R
Raquel • couple • us
10
Pros:

The cleanliness & amenities.

Cons:

N/A

2026-08-11 • via Nuitee
F
Fumio • couple • us
8
Reasonable dog-friendly hotel. Nice clean room.
Pros:

Nice clean room, and we could stay with our dog. Interior was nice and tidy too.

Cons:

It’s located right by the highway, and we felt not only a noise but also a vibration when big trucks went by.

2026-08-11 • via Nuitee
P
Poen • solo_traveller • us
8
Pros:

Convenience

Cons:

They didn't leave towels my 3rd day

2026-08-08 • via Nuitee
S
Stephen • couple • us
8
2026-08-08 • via Nuitee