Four Points by Sheraton Guangzhou Financial City, Tianhe

Hotels
Four Points by Sheraton
9 (243 reviews)
No. 1 Jing Ying Road, Hui Cai Road, Dongpu , Guangzhou , cn

Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
See all facilities

Review Highlights

Pros:
Cleanliness
Service
Food quality
Cons:
Location concerns
Overcharging issues

Categories

Cleanliness
8.33
Multiple reviews noted cleanliness but also mentioned issues like smoke in the room.
Service
9.8
Overall sentiment is positive, with praise for staff helping guests, especially Gale.
Location
8.34
Some guests noted the hotel was a bit far from the city center, affecting their experience.
Room Quality
9.29
Most reviews mentioned comfortable beds and pleasant rooms.
Amenities
8.82
Good amenities were mentioned, though some reviews noted maintenance issues.
Value for Money
8.78
A few reviews indicated overcharging issues, but overall value remains decent.
Food and Beverage
9.33
Several guests praised the breakfast options and food quality.
Overall Experience
9.3
Guests generally had a favorable experience, despite some minor complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 05:46

Property Description

Luxurious Accommodation
Four Points by Sheraton Guangzhou, Dongpu offers elegant rooms with modern décor and stunning views of Yangtao Garden Park. Each room is equipped with a minibar and personal safe, ensuring a comfortable stay for all guests.

Fantastic Amenities
Guests can enjoy the indoor swimming pool, fitness centre, and dining options that include Cantonese Dim Sum at China Spice, international dishes at The Eatery, and beverages at The Lounge. The hotel also offers car rental services for easy exploration of the area.

Convenient Location
Conveniently located in East Guangzhou, the hotel is just a short drive away from Pazhou Exhibition and Guangzhou East Train Station. With a 24-hour front desk and currency exchange services, Four Points by Sheraton Guangzhou, Dongpu ensures a hassle-free stay for all travelers.

Book now for an unforgettable stay at Four Points by Sheraton Guangzhou, Dongpu!

Important information:

Please note that extra bed and breakfast charges will differ during the Canton Trade Fair period.

The hotel provides a free 2-way shuttle services to Pazhou Complex during the Canton Trade Fair period.

Please note that extra beds can only be provided for rooms with a double bed.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CAN

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

9
Based on 243 reviews
Cleanliness: 8.33
Service: 9.8
Location: 8.34
Room Quality: 9.29
Amenities: 8.82
Value for Money: 8.78
Food and Beverage: 9.33
Overall Experience: 9.3
N
Nadir solo_traveller pt
8
2026-05-27 via Nuitee
Z
Zeynep extended_group nl
6
A little outdated
Pros:

Personal helps you with your suitcases when you arrive. The lobby is large and the hotel restaurant and bar are good.

Cons:

I expected more luxury based on the pictures and price, but got a little disappointed. The hotel is very old and out dated, the rooms feel old because of the carpet and outdated TV, telephone and bathroom. It could use a good renovation. You have to wait very long for the elevator because of the many guest. The personal speaks little english, so communicating can be hard. The location of the hotel is not good. Very far from the city centre and 20 minute walk from the nearest subway, then a 30 minute drive/ride to the city. No nearby restaurants of cafe's. The breakfast menu is very dry and not high quality.

2026-05-20 via Nuitee
P
Patty150387 solo_traveller cn
10
2026-05-19 via Nuitee
D
domenico extended_group it
6
2026-05-18 via Nuitee
A
Amanda solo_traveller au
7
Cons:

No area to do work meetings with colleagues

2026-05-16 via Nuitee
A
alexander couple se
1
Uruselt, slöseri på tid och pengar
Pros:

Maten var bra

Cons:

Problem från dag 1, fick sova på annat hotell första kvällen då dem hade överbokat. Riktigt roligt efter ett 32 timmars flyg och komma fram mitt i natten. AC:n funkade inte heller som den skulle. Piss kallt eller fett varmt, inget mellanläge. Bastun var trasig också som inte stod någonstans heller.

2026-05-15 via Nuitee
M
Marita couple ph
10
It is a good place for vacation…. not a business hotel.
Pros:

Clean and comfortable.

Cons:

Around the vicinity, store did not accept cards.

2026-05-11 via Nuitee
N
Nukajam solo_traveller gb
7
Comfortable
Pros:

Location was ok, 30 mins from most things. Staff are polite, helpful even with the language barrier.

Cons:

Our room had a strange smell which wasn’t so pleasant

2026-05-10 via Nuitee
C
Claude family_with_children sn
5
Normal sans plus cadre somptueux
Pros:

Odeurs dans la chambre à cause d’une remonte des égouts

Cons:

Odeurs dans la chambre

2026-05-09 via Nuitee
E
EHONRE solo_traveller ng
10
My stay here was great
Pros:

Excellent

2026-05-08 via Nuitee
F
Freed solo_traveller pa
9
Pros:

El desayuno es muy variado

2026-05-03 via Nuitee
L
Luis solo_traveller za
5
Good Hotel but no value for money
Pros:

Property does have nice gym and pool and restaurant and bar are nice

Cons:

The price gouging during the canton fair was not even close to fair

2026-05-03 via Nuitee
S
Shane couple hk
10
2026-05-03 via Nuitee
N
NITIKA solo_traveller in
9
2026-04-30 via Nuitee
B
Boaz solo_traveller il
10
guest
Pros:

Excellent location, good staff, clean and pleasant.

Cons:

Breakfast price is high, there is no option for just coffee and pastry. Too bad.

2026-04-26 via Nuitee
S
Sebastian couple at
8
2026-04-23 via Nuitee
E
Eduardo solo_traveller cl
7
Buena
Pros:

Limpio y cómodo

Cons:

Algunas cosas no funcionaban, como la caja de seguridad y no había frigobar

2026-04-20 via Nuitee
S
Siong Wei extended_group sg
9
2026-04-19 via Nuitee
D
Dina solo_traveller au
8
2026-04-18 via Nuitee
M
Miras couple kz
10
2026-04-12 via Nuitee