Four Points by Sheraton Guangzhou Financial City, Tianhe

Hotels
•
Four Points by Sheraton
9 (259 reviews)
No. 1 Jing Ying Road, Hui Cai Road, Dongpu , Guangzhou , CN

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Cleanliness
Service
Food quality
Cons:
Location concerns
Overcharging issues

Categories

Cleanliness
8.33
Multiple reviews noted cleanliness but also mentioned issues like smoke in the room.
Service
9.8
Overall sentiment is positive, with praise for staff helping guests, especially Gale.
Location
8.34
Some guests noted the hotel was a bit far from the city center, affecting their experience.
Room Quality
9.29
Most reviews mentioned comfortable beds and pleasant rooms.
Amenities
8.82
Good amenities were mentioned, though some reviews noted maintenance issues.
Value for Money
8.78
A few reviews indicated overcharging issues, but overall value remains decent.
Food and Beverage
9.33
Several guests praised the breakfast options and food quality.
Overall Experience
9.3
Guests generally had a favorable experience, despite some minor complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 05:46

Property Description

Luxurious Accommodation
Four Points by Sheraton Guangzhou, Dongpu offers elegant rooms with modern décor and stunning views of Yangtao Garden Park. Each room is equipped with a minibar and personal safe, ensuring a comfortable stay for all guests.

Fantastic Amenities
Guests can enjoy the indoor swimming pool, fitness centre, and dining options that include Cantonese Dim Sum at China Spice, international dishes at The Eatery, and beverages at The Lounge. The hotel also offers car rental services for easy exploration of the area.

Convenient Location
Conveniently located in East Guangzhou, the hotel is just a short drive away from Pazhou Exhibition and Guangzhou East Train Station. With a 24-hour front desk and currency exchange services, Four Points by Sheraton Guangzhou, Dongpu ensures a hassle-free stay for all travelers.

Book now for an unforgettable stay at Four Points by Sheraton Guangzhou, Dongpu!

Important information:

Please note that extra bed and breakfast charges will differ during the Canton Trade Fair period.

The hotel provides a free 2-way shuttle services to Pazhou Complex during the Canton Trade Fair period.

Please note that extra beds can only be provided for rooms with a double bed.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CAN

Location

Guest Reviews

9
Based on 259 reviews
Cleanliness: 8.33
Service: 9.8
Location: 8.34
Room Quality: 9.29
Amenities: 8.82
Value for Money: 8.78
Food and Beverage: 9.33
Overall Experience: 9.3
N
Ngoc Trung • couple • vn
9
Rất hài lòng khi ở khách sạn Four Points by Sheraton Guangzhou Financial City, Tianhe
Pros:

Tôi rất ấn tượng và thích cách bạn quản lý Mrs. Marie Chen (Guest Experience Manager) chăm sóc khách hàng bằng sự quan tâm tinh tế và chu đáo cùng với sự nhiệt tình khi hỗ trợ khách hàng.

Cons:

Không có

2026-09-18 • via Nuitee
A
Anas • extended_group • pk
10
Amazing service and facility and staff are very helpfull
Pros:

Overall, the staff is amazing and I must call out that Marie (guest services) was very helpful throughout the whole stay. She was very supportive and knows English as well which is quite a relief for me.

Cons:

No big issue but don't have any different choice of food near by.

2026-09-08 • via Nuitee
G
Gloria • solo_traveller • pe
10
Excelente
Pros:

Lindo

2026-09-01 • via Nuitee
V
VASWANI • solo_traveller • hk
9
2026-08-31 • via Nuitee
O
Osman • solo_traveller • gh
10
It was very good.
Pros:

The breakfast was excellent. The staff are friendly and especially Tammy.

Cons:

Weighing scale was not provided.

2026-08-25 • via Nuitee
D
Darshan • couple • au
9
2026-08-17 • via Nuitee
T
Tural • couple • az
10
2026-08-07 • via Nuitee
J
JUNGWOOK • solo_traveller • kr
10
2026-08-05 • via Nuitee
A
Abu Murshed • solo_traveller • bd
9
Pros:

I want to be there next time

Cons:

Cooperation of staff

2026-08-03 • via Nuitee
P
PAWEL • family_with_children • pl
8
Dobry stosunek jakości do ceny.
Pros:

Bardzo czysty pokój, pomocna obsługa szczególnie Louis Lu.

Cons:

Internet działał zbyt wolno

2026-08-02 • via Nuitee
A
abunyo • couple • ug
10
Excellent
Pros:

Breakfast is good with a variety of both western and chinese dishes. I also loved the calm quiet environment and cleanliness

2026-07-22 • via Nuitee
V
Vitor • couple • br
9
Pros:

Limpeza, conforto e gentileza dos funcionários.

Cons:

Localização

2026-07-20 • via Nuitee
K
kolani • solo_traveller • tg
10
Pros:

Beautiful reception sraff: Marie and Tammy are very friendly

2026-07-20 • via Nuitee
M
MASSOUD • couple • bj
10
Great stay
Pros:

Amazing hotel, good location, very near and special credit to Irene. She’s super responsive and helpful.

Cons:

Nothing

2026-07-19 • via Nuitee
M
MASSOUD • couple • bj
10
2026-07-19 • via Nuitee
S
SOKHUN • solo_traveller • gb
10
2026-07-10 • via Nuitee
A
Angelica • solo_traveller • ph
10
Pros:

Staff especiallu Ms Mia and Mr Gale very helpfull
Comfy Room

Cons:

None

2026-07-10 • via Nuitee
A
Akiko • solo_traveller • jp
9
2026-07-01 • via Nuitee
B
Bilal • couple • gb
10
2026-06-21 • via Nuitee
J
Joy • solo_traveller • ke
8
Dr. Killong Joy from Nairobi, Kenya
Pros:

Lobby, Restaurant, staff were kind. Beautiful place. Good food. Room was clean and spacious.

Cons:

The carpet on the corridor is old and smelly

2026-06-15 • via Nuitee