Crowne Plaza Hotel & Resorts Fort Lauderdale Airport/ Cruise by IHG

Hotels
•
Crowne Plaza Hotels & Resorts
8.2 (2087 reviews)
455 State Road 84 , Fort Lauderdale , us

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Children allowed

Facilities

Free beach shuttle
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
clean
friendly staff
great location
good food
comfortable beds
Cons:
additional hidden fees
room cleanliness issues
communication problems regarding shuttle services

Categories

Cleanliness
8.06
Several mentions of cleanliness, but also instances of untidiness in rooms.
Service
8.53
General praise for staff friendliness and helpfulness.
Location
8.57
Consistently noted as very convenient for airports and cruise ports.
Room Quality
7.82
Some complaints about cleanliness and amenities, but overall comfortable.
Amenities
8.25
Presence of the restaurant and shuttle service positively noted.
Value for Money
7.51
Some complaints about additional charges and value perception.
Food and Beverage
8.56
Positive mentions of food quality and choices.
Overall Experience
8.33
Overall positive sentiment with minor grievances.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 19:55

Property Description

Luxurious Outdoor Pool and Sun Terrace
Experience the ultimate relaxation at our elegant hotel with a 5th-floor outdoor swimming pool and sun terrace, perfect for soaking up the sun and enjoying the breathtaking views.

Convenient Shuttle Service
Enjoy a stress-free journey with our complimentary shuttle service to Fort Lauderdale International Airport, located just 1 mile away, making travel a breeze for our guests.

Delicious Dining Options at Kiki's Restaurant
Indulge in a culinary journey at Kiki's Restaurant, where you can savor TexMex and International dishes in a cozy ambiance. Unwind at the cocktail bar or choose between indoor and outdoor seating for a perfect dining experience.

Book now to experience luxury, convenience, and exceptional dining at Crowne Plaza Hotel & Resorts Fort Lauderdale Airport/Cruise.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Please note that guest identification must include a photo of the guest. The name on the ID must match the name on the reservation and identification.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: FLL

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Internet

    Wired internet is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 20 per day.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.2
Based on 2087 reviews
Cleanliness: 8.06
Service: 8.53
Location: 8.57
Room Quality: 7.82
Amenities: 8.25
Value for Money: 7.51
Food and Beverage: 8.56
Overall Experience: 8.33
A
Ali • solo_traveller • us
10
2026-06-06 • via Nuitee
D
Daniel • solo_traveller • us
9
2026-06-03 • via Nuitee
C
Caroline • solo_traveller • us
10
Pros:

The waiter on the Mexican restaurant was great
.. unfortunately I did not get his name, but he was attentive and professional. I appreciated him.
The guest service en representatives were friendly and professional at check in and check out and there were no issues.

Cons:

Great stay..no complaints

2026-06-01 • via Nuitee
M
Michael • solo_traveller • us
10
FT Lauderdale cruise stay
Pros:

Eating was great, the rooms were very clean, the beds were very comfortable

Cons:

Nothing

2026-06-01 • via Nuitee
I
ILEANA • family_with_children • pa
5
regular
Pros:

Buena ubicacion, el personal fue amable.

Cons:

El aire acondicionado y la nevera no funcionaban, nos enviaron a un tecnico y estuvimos con calor aproximadamente 1 a 2 horas.

2026-06-01 • via Nuitee
A
Anthony • solo_traveller • us
7
Decent but not impressive.
Pros:

All of the staff treated me well. Room was nice, big enough, bed was comfortable. I like the Fort Lauderdale airport. Easy to navigate. Food court pretty decent. Great Dunkin Donuts

Cons:

Food quality was sub par. Did not enjoy the pancakes. Need to steal a chef from IHOP. Bathroon was too small. Poor design. Door also was in the way of the toilet.The toilet blocked half of the shower and the door when open blocked the other half. Door bottom, too close to the floor. Did not pass over the towel to get out of the shower. Instead it crushed the towel up against the tub. Easy cost effective fix, the door to the bathroom should open into the room and not up against the shower. No fan in the bathroom, with door closed it fogged up the mirror. Not the fault of Crown Plaza directly, just the builder and architects poor design.

2026-05-31 • via Nuitee
T
Tamara • family_with_children • us
9
My children enjoyed themselves, therefore I’m very happy
Pros:

The breakfast was good. The main thing for me is peace and quiet. For the most part people weren’t too loud walking by our room.

Cons:

I didn’t like I had to pay for parking

2026-05-31 • via Nuitee
E
Erica • couple • us
10
Last minute check in near airport due to delayed flight. Early check in and friendly staff.
Pros:

clean and friendly staff

Cons:

N/a

2026-05-30 • via Nuitee
J
Jacqueline • family_with_children • us
10
Pros:

The friendliness of the staff and thr rooms

Cons:

Did not like the restaurant inside the hotel. The food was not that great and I wish it was more to see and do un that location

2026-05-29 • via Nuitee
J
János • extended_group • hu
10
2026-05-28 • via Nuitee
L
Lindsey • family_with_children • us
7
Pros:

The location

Cons:

The amenities

2026-05-27 • via Nuitee
L
LANPWIN • solo_traveller • us
9
2026-05-27 • via Nuitee
C
Chantal • couple • nl
8
2026-05-27 • via Nuitee
K
Karen • couple • us
10
2026-05-27 • via Nuitee
G
GEORGE • family_with_children • eg
10
2026-05-26 • via Nuitee
C
Chantella • family_with_children • us
8
2026-05-24 • via Nuitee
V
Venjie • couple • us
10
Excellent place to stay to prepare for flight the next day.
Pros:

Close to Ft Lauderdale Int’l Airport

Cons:

None

2026-05-24 • via Nuitee
G
Gina • extended_group • gb
8
Location excellent to airport and cruise terminal. Rooms clean and beds very comfortable.
Pros:

Two huge queen beds which were extremely comfortable. Very clean room. Excellent power shower. Pool very nice on the rooftop and got there in 5mims from airport in uber.

Lady Manager on the reception desk was very efficient and friendly she looked into a pending transaction which went on my bank account twice and checked it was removed the day I left.

Cons:

The lady receptionist on arrival was abrupt and rude. It was late in the evening around 12 midnight. She did not welcome us nicely verbally or with a smile and everything was abrupt we asked. She was very Impatient as I was looking for my documents and kept
Abruptly asking name, name. That’s not how I would want to be welcomed to a hotel.

2026-05-24 • via Nuitee
L
Luana • couple • us
7
Good
Pros:

Clean and nice people

Cons:

Breakfast not included

2026-05-24 • via Nuitee
J
Jeffrey • couple • us
8
Great and comfortable stay!
Pros:

Location and clean rooms. Great breakfast!

2026-05-23 • via Nuitee