JW Marriott Hotel and Suites Saigon

Hotels
Marriott Hotels & Resorts
Corner Hai Ba Trung street & Le Duan boulevard , Ben Nghe Ward, District 01 , Ho Chi Minh City , vn

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Excellent Service
Great Location
Cons:
Some improvement needed in room facilities
Minor issues with cleanliness

Categories

Cleanliness
8.6
Some areas need improvement, as noted in the family trip review.
Service
10
Staff were very polite, helpful, and provided exceptional service.
Location
10
Excellent location, close to main attractions, as highlighted in multiple reviews.
Room Quality
8.6
Rooms were spacious and comfortable but had minor issues with amenities.
Amenities
8.6
Pool and gym were satisfactory, but the menu at the poolside cafe could be improved.
Value for Money
8.6
Generally satisfactory, with good service justifying the costs.
Food and Beverage
9.6
Breakfast and dining options were praised, notably the Seafood Night buffet.
Overall Experience
9.6
Overall stay was exceptional, with high anticipation of return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 15:05

Property Description

Luxurious Accommodation and Leisure Facilities
InterContinental Saigon in downtown Ho Chi Minh City offers upscale rooms with floor-to-ceiling windows and marble bathrooms. Guests can unwind at the 24-hour fitness centre and indulge in the state-of-the-art Health Club and Spa for luxurious treatments.

Convenient Location and Nearby Attractions
Connected to M Plaza Saigon, the hotel provides easy access to shopping options. Moreover, guests are within reach of iconic landmarks like Notre Dame Cathedral and Ben Thanh Market, perfect for exploring the city's rich culture.

Diverse Dining Options and Relaxation Spaces
Savor Cantonese, Italian, and international cuisine at the hotel's restaurants, and unwind with a drink at The Library or Purple Jade. The rooms also offer modern amenities like an iPod docking station, ensuring a comfortable stay.
Ready to experience luxury and convenience at InterContinental Saigon? Book your stay now!

Important information:

The name on the credit card used for the booking or advance payment of non refundable bookings should correspond to the passport name of the staying guest. The cardholder is required to show a credit card used to make the reservation upon check-in. In case of any discrepancy between guest name, passport name and cardholder name in a booking, the hotel reserves the right to decline the credit card and / or the booking.

Third party credit card is only accepted if the cardholder is also present at the front desk upon check-in and is able to physically have the card read by the credit card terminal.

For rate plans not requiring nonrefundable deposit, the hotel reserves the right to verify the credit card used for guarantee at first night's room rate to ensure the card is valid and chargeable.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SGN

Location

Guest Reviews

Cleanliness: 8.6
Service: 10
Location: 10
Room Quality: 8.6
Amenities: 8.6
Value for Money: 8.6
Food and Beverage: 9.6
Overall Experience: 9.6
A
April solo_traveller au
9
2026-08-15 via Nuitee
M
Mai family_with_children ca
10
Pros:

Perfect stay! Best breakfast in VN.

2026-08-09 via Nuitee
N
Nasihatul Alia couple my
9
A warmth feeling of staying at the hotel
Pros:

The location, spacious of the room, the staffs from the front liner, kitchen staff, cleaner etc. Possible to provide more HALAL foods instead than the pork as you have a muslim chef. Suggested to have a corner of halal foods for muslim as well. Good selection of drinks and healthy foods.

Cons:

The bed and pillow are too soft. I prefer a flat bed instead the fluffy one for my back.

2026-07-21 via Nuitee
B
brittanyl461 Business Singapore
10
Took care of guests when they fall sick
Pros:

Just stayed for 3 nights at JW Marriott Saigon in early July. The quality of the room, bedding and services is topnotch.

I tried all the bars, restaurants and lounge in the hotel and the food and drinks are of high quality.

The most impressive part is its services. I got a high fever at 1.30am and ordered medicine via grab. Hoang, the night operator, took care of me by sending the medicine to my room (1219) and offered to send congee and ginger tea without me asking. Very warm services. Definitely going to come back when I visit HCMC again.

2026-07-10 via Tripadvisor
R
rh760 Solo travel Crestview, Florida
10
Stand Out Hotel in HCMC!
Pros:

I have stayed in Marriott branded Hotels all over the world for the past four decades. The overall service at this hotel was exceptional! The staff at the Executive lounge when they found that I was leaving before breakfast was served had a bag of food sent to my room that included fruit, Diet sodas and ice, and an excellent BLT Club sandwich… very nice touch and went beyond expectations! When I checked in, the manager, Duy, escorted me to the longe and my room. Later when the AC was acting up, he ensured that all was well. He even assigned a backup room in case the room was not cool enough! WELL DONE Duy!
Visited the evening dinner buffet twice and it was great… lobster and shrimp overload!

2026-07-04 via Tripadvisor
E
Eleni solo_traveller gr
10
2026-06-28 via Nuitee
J
Jordan solo_traveller nl
9
2026-06-27 via Nuitee
C
Chiew Meng couple my
10
We had a wonderful stay!
Pros:

Facilities full equipped, brilliant cleanliness with excellent breakfast

2026-06-16 via Nuitee
Q
Quinten couple ca
9
Pros:

Excellent service. Incredible breakfast buffet. Perfectly situated in the city.

Cons:

For our short stay, there was nothing that we didn't like.

2026-06-15 via Nuitee
9
989langt Family
10
Wonderful at JW Marriott
Pros:

I have a wonderful time at JW Marriott Saigon with my family.
Especially Executive
Lounge team, they provided me every need help. Thomas, Ella, Candy, Vy and the chef team Tin, Sau, Luc. I will introduce this hotel to my friends, hope to stay at this hotel in the near
future soon

2026-06-08 via Tripadvisor
R
robertmY740RU Business Coeur d'Alene, Idaho
10
An Absolute Masterclass in Hospitality – My New Go-To Hotel!
Pros:

From start to finish, our stay at this property was nothing short of outstanding. The accommodations were beautiful, and the food was absolutely fantastic—but what truly sets this hotel apart is its people. Every single staff member we encountered was genuinely friendly, incredibly helpful, and kind.
However, what really stood out—and the reason I will exclusively choose this hotel moving forward—is the level of service. I can confidently say it is the very best service, paired with the brightest smiles, I have ever experienced at a Marriott property worldwide.
The absolute show-stopper of our trip was My Huyen. She was a breath of fresh air! Her radiant smile, unmatched attentiveness, and impeccable local recommendations delivered perfectly every single time. She didn't just provide great service; she created an unforgettable experience.
As a business owner launching a premium service where we will frequently recommend and plan high-end venues, I am always on the lookout for great properties that possess truly amazing talent. This trip—and My Huyen’s exceptional hospitality—sets the gold standard for what we look for.
Thank you to the entire team for an incredible stay. We will be back, and we will be sending many others your way!

2026-06-04 via Tripadvisor
E
Erkan couple tr
9
Pros:

Tesis, Lokasyon, mutfak ve çalışanlar harika.

Cons:

Ödeme alırken çok hatalı bir yöntem uyguluyorlar. Önce oda ve güvence parasını bloke ediyorlar, sonrasında hesabı öderken blokeyi çözmeden tüm ödemeyi alıyorlar. İlk girişte bloke edilen bedelin geri dönüşü, Otel muhasebesinin ve bankanın insafına kalıyor.

2026-05-25 via Nuitee
J
jamaat2016 Couples
10
Amazing experience
Pros:

Great hotel. In the center of the city. The lounge is amazing and the staff are all welcoming and helpful. I’ll definitely come back

2026-05-04 via Tripadvisor
R
Rights solo_traveller us
10
2026-04-17 via Nuitee
K
Kevin solo_traveller sg
9
2026-04-16 via Nuitee
E
Enrique extended_group gt
9
Great
2026-04-13 via Nuitee
S
SitesAndFood Solo travel California
10
Nice hotel with friendly staff
Pros:

The service here is outstanding.
The dinner buffet service really good also. The value of the dinner buffet wasn't great though based on type of food provided and quality.

2026-04-12 via Tripadvisor
S
Shaun solo_traveller th
10
Amazing hotel in great location 🥰🥰🥰🥰
Pros:

All I can is wow what an amazing hotel, check was flawless and staff so helpful.

Cons:

How you not like anything about this property when you treated like royalty from minute you walk into the hotel.

Congratulations to the management and your staff I really loved the hotel and will you and the your team soon.

2026-04-12 via Nuitee
H
heavenlynarayan Family Budapest, Central Hungary
10
Lovely hotel and fantastic staff
Pros:

It is a really comfortable and centrally located hotel. Great service, breakfast and amenities. The restaurants in the hotel are also top nudge. Unfortunately the renovation works were slight noisy, however staff had got out of their way to make us comfortable and move us to a different side of the hotel. Big shout out to the Loyalty manager Katie Trung for all her effort and help! Nagyon szepen koszonunk mindent kedves Katie! :)

2026-04-06 via Tripadvisor
E
eve family_with_children jp
10
2026-04-06 via Nuitee