The Merchant Hotel

Hotels
9.3 (762 reviews)
16 Skipper Street , Belfast , gb

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Children allowed

Facilities

Health or beauty spa nearby
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Great service
Prime location
Comfortable rooms
Cons:
Cleanliness issues in some areas

Categories

Cleanliness
8.28
There were concerns about cleanliness in some areas of the hotel.
Service
9.75
The service was exceptional and staff were very accommodating.
Location
9.79
The location is superb, close to many attractions.
Room Quality
9.24
Rooms are well-appointed and comfortable.
Amenities
9.27
The amenities provided are top-notch and enhance the stay.
Value for Money
9.23
Good value considering the overall experience.
Food and Beverage
9.28
Food options are diverse and well-prepared.
Overall Experience
9.55
Overall, the experience was remarkable despite minor cleanliness issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 17:31

Property Description

Luxurious Accommodations and Amenities

The 5 AA Red Star Merchant Hotel in Belfast's Cathedral Quarter offers upscale air-conditioned rooms adorned with original artwork, black-out blinds, and marble bathrooms. Enjoy free Wi-Fi, a rooftop gym, and a hot tub for ultimate relaxation.

Award-Winning Dining Experience

Indulge in the elegant Great Room Restaurant under a stunning domed ceiling, serving exquisite à la carte dishes and traditional afternoon teas. Unwind at the Veuve clicquot champagne lounge or groove to live music at Berts Jazz Bar while savoring delectable cuisine.

Relaxation and Wellness

Pamper yourself at the spa with 5 treatment rooms, a hydrotherapy area, sauna, and steam room. A Grade I Listed building dating back to 1860, The Merchant Hotel promises a luxurious stay in the heart of Belfast.

Book now for an unforgettable experience at The Merchant Hotel.

Important information:

Please note, any requests made in the Special Requests box at the time of booking are subject to availability.
With our self catering apartments they are subject to a £100 security deposit at check in, which is refunded on departure.

Please note that when booking 3 rooms or more for the same date of arrival an automatic 5 day cancelation deadline will applyPlease inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BFS

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Parking

    No parking available.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 15 years old stay for £40 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.3
Based on 762 reviews
Cleanliness: 8.28
Service: 9.75
Location: 9.79
Room Quality: 9.24
Amenities: 9.27
Value for Money: 9.23
Food and Beverage: 9.28
Overall Experience: 9.55
J
Julianne • couple • gb
9
Wonderful
Pros:

Big clean comfortable room

Cons:

Booked Great Room restaurant for our wedding dinner, told staff when booking we were coming after our wedding ceremony, saw other tables receive complimentary cakes for birthdays etc but no mention or congratulations for us, wasn’t a problem, food was great setting wonderful. Barman in the cocktail bar was marvellous, really enjoyed the cocktail bar and jazz bar, really appreciated bar staff getting the drink I liked from the cocktail bar as it wasn’t available in the Jazz bar

2026-05-29 • via Nuitee
C
Christopher • family_with_children • gb
10
Most enjoyable
Pros:

Breakfast was outstanding and the hotel location was perfect for our requirements. All of the rooms that we booked were very comfortable and suited our individual requirements.

Cons:

There was some confusion over the availability of a table for dinner on the second evening, with availability not confirmed until the last minute.

2026-05-29 • via Nuitee
C
Carla • couple • gb
8
Overnight in Belfast
Pros:

Great location

Cons:

Stayed in a suite. For the price I think they should provide a fridge

2026-05-27 • via Nuitee
A
arnis • solo_traveller • ie
10
2026-05-27 • via Nuitee
P
Prof. Dr. Lars • family_with_children • de
4
Überteuert und nicht mehr zeitgemäß.
Pros:

Die Lage und das Restaurant waren gut.

Cons:

Das Zimmer (angeblich Deluxe) war alt und die Klimaanlage war extrem laut. Das Hotel nutzt den Euphemismus „viktorianischer Stil“. Nachts mussten wir die Klimaanlage ausstellen, um schlafen zu können. Dadurch war es um Zimmer extrem warm. Die Fenster konnte man nicht öffnen; zudem lief davor die Klimatechnik, die auch bei geschlossenen Fenstern gut vernehmbar war. Das Personal hat sich um unsere Beschwerden nicht gekümmert.

2026-05-26 • via Nuitee
R
Roberta • couple • gb
10
2026-05-24 • via Nuitee
C
Charles • couple • ae
7
2026-05-24 • via Nuitee
B
Ballard • couple • us
10
Pros:

I cannot recommend this location enough! The merchant hotel was beautiful and extremely accommodating. We enjoyed drinks in the cocktail lounge, and the breakfast in the great hall. This was my favorite hotel we stayed at in all of Ireland and Northern Ireland.

2026-05-24 • via Nuitee
F
Francis • couple • ie
8
2026-05-23 • via Nuitee
J
Joanne • solo_traveller • gb
10
Fantastic stay in the heart of Belfast
Pros:

The breakfast is the best hotel breakfast you will get, the rooms are lovely, the bar is fantastic, excellent location

The doorman who held with suitcases is amazing, keep hold of him!!

2026-05-22 • via Nuitee
M
Martina • couple • ie
10
Pros:

Beautiful breakfast in a nice breakfast room

2026-05-20 • via Nuitee
V
valerie • solo_traveller • gb
10
2026-05-20 • via Nuitee
S
Sarah • couple • gb
9
2026-05-18 • via Nuitee
T
Thiago • couple • br
5
2026-05-14 • via Nuitee
C
Campbell • solo_traveller • gb
10
2026-05-09 • via Nuitee
O
o'donnell • solo_traveller • ie
10
The Merchant Hotel Belfast- amazing experience
Pros:

The room, the great dining room, the architecture, the staff, the food and the cocktails were all amazing. I was delighted with the size of the room. The staff were extremely helpful and friendly. I could not have asked for better. It's also in a great central location. I have stayed there before and I have attended high tea on two occasions. Excellent service in beautiful surroundings.

Cons:

I cannot think of anything that I didn't like.

2026-05-09 • via Nuitee
P
Paul • solo_traveller • gb
10
2026-05-06 • via Nuitee
T
Timmins • couple • ie
10
Pros:

Everything

2026-05-06 • via Nuitee
A
Andrew • couple • gb
8
The hotel location was perfect, a beautiful hotel with a lovely restaurant we had the taster menu and wine it was stunni
Pros:

The Hotel was stunning with the Great room being it’s best asset

Cons:

The Staff were amazing so friendly particularly Imran in the Great room they all made our stay special

2026-05-04 • via Nuitee
A
Anne • family_with_children • ie
10
Excellent 5 star hotel in an amazing location
Pros:

The location of the hotel is excellent and the ambiance is amazing

Cons:

Nothing

2026-05-03 • via Nuitee