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Facilities
Property facilities
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WiFi available
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Free WiFi
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Non-smoking rooms
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Air conditioning
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Fitness center
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24-hour front desk
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Restaurant
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Room service
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Heating
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Family rooms
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Lift / Elevator
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Luggage storage
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Express check-in/check-out
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Safety deposit box
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Bar
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Fax/photocopying
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Facilities for disabled guests
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Meeting/banquet facilities
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Hot tub/Jacuzzi
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Car hire
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Sauna
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Dry cleaning
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Breakfast in the room
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Massage services
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Spa/wellness center
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Babysitting/child services
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Non-smoking throughout
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Daily housekeeping
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Concierge service
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Special diet menus - on request
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Wheelchair accessible
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Allergy-free room
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Wine/champagne
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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Food delivered to guest room
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CCTV outside property
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CCTV in common areas
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Access to health care professionals
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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24-hour security
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Delivered food - securely covered
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Key card access
Review Highlights
Categories
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Property Description
Luxurious Accommodations and Amenities
The 5 AA Red Star Merchant Hotel in Belfast's Cathedral Quarter offers upscale air-conditioned rooms adorned with original artwork, black-out blinds, and marble bathrooms. Enjoy free Wi-Fi, a rooftop gym, and a hot tub for ultimate relaxation.
Award-Winning Dining Experience
Indulge in the elegant Great Room Restaurant under a stunning domed ceiling, serving exquisite à la carte dishes and traditional afternoon teas. Unwind at the Veuve clicquot champagne lounge or groove to live music at Berts Jazz Bar while savoring delectable cuisine.
Relaxation and Wellness
Pamper yourself at the spa with 5 treatment rooms, a hydrotherapy area, sauna, and steam room. A Grade I Listed building dating back to 1860, The Merchant Hotel promises a luxurious stay in the heart of Belfast.
Book now for an unforgettable experience at The Merchant Hotel.
Please note, any requests made in the Special Requests box at the time of booking are subject to availability.
With our self catering apartments they are subject to a £100 security deposit at check in, which is refunded on departure.
Please note that when booking 3 rooms or more for the same date of arrival an automatic 5 day cancelation deadline will applyPlease inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.
Location
Guest Reviews
Location and rooms ( suites) were huge, really nice.
The decoration was old/ antique. Felt very spooky experience, dark colors and old paining- kinda of a haunted house experience.
The food was great
Staff all seemed unhappy and miserable,
The price for a room that had wonky floor boards that I tripped on several times, no smart TV to use.
Stunning property with service to match.
There was nothing to dislike about the Merchant Hotel.
From the moment we arrived the staff were so welcoming, the hotel is beautiful and immaculate from the moment you arrive outside. The lady who we spoke to enquired what we were doing and I told her I had graduated, I was surprised later that evening with a lovely card, balloon and chocolates from the management and staff. A special day made extra special by everyone at this beautiful hotel.
That it had to end! I could have stayed forever !
Room service
The room was £470 premier in rooms are better. I stay here all the time worst room ever
Staff are so friendly and helpful, hotel us amazing
A wonderful building with immense detail and charm, several bars within and a very stylish comfortable place. Ideally situated for walking Belfast and exploring
Nothing
loved the area- the bar the surroundings- the staff were all without exception fabulous.
the decor and room was tired- while nice it ws not value for money at £400.
The cocktail bar was nice
It was very “mismatched “ the suits were dark looking out into a wall ! The 5* service just didn’t seem evident from the time we arrived throughout the stay. There was very loud music into the wee hours .
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Thanks so much for the upgrade it was fabulous and the staff were so nice and friendly, especially the bar manager on Saturday night he was hilarious and we were so well looked after.
Nothing would love to have had a longer stay but we had only one night
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