Hilton Garden Inn San Mateo

Hotels
•
Hilton Garden Inn
8.6 (370 reviews)
2000 Bridgepointe Circle , San Mateo , US
+1 650-522-9000

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Clean
Friendly staff
Good value for money
Excellent breakfast
Cons:
Racist staff comments
Some noise from outside
Inconsistent room comfort

Categories

Cleanliness
8.06
Generally mentioned as clean, but some noise from outside affected comfort.
Service
9.03
Descriptions highlight friendly and professional staff.
Location
8.57
Convenient location near the airport without noise disturbances.
Room Quality
8.02
Some guests found beds uncomfortable, but rooms were mentioned as comfortable overall.
Amenities
8.55
Amenities such as breakfast and facilities are praised, although there were some issues with specific equipment.
Value for Money
9.01
Guests felt that the stay provided good value, especially considering the amenities.
Food and Beverage
9.06
Breakfast options were highly praised for variety and quality.
Overall Experience
8.53
Overall positive experiences, with minor negatives that did not overshadow the stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 01:21

Property Description

Luxurious Accommodations
Indulge in our spacious guestrooms and suites at Hilton Garden Inn San Mateo, complete with free high-speed internet access for your convenience.

Relaxation and Wellness
Unwind by taking a dip in our outdoor heated pool with a soothing whirlpool or maintain your fitness routine at our state-of-the-art fitness centre.

Delightful Dining Options
Savor freshly prepared Californian cuisine at the Garden Grille Restaurant and Bar, open for breakfast, lunch, and dinner. Need a snack? The Pavilion Pantry is open 24/7 with convenient microwaveable items.

Experience comfort and convenience at its best - book your stay at Hilton Garden Inn San Mateo today!

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incude additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SFO

Location

Property Accessibility

Total Disability Score: 50
Public Area
  • Ramp: Yes
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.6
Based on 370 reviews
Cleanliness: 8.06
Service: 9.03
Location: 8.57
Room Quality: 8.02
Amenities: 8.55
Value for Money: 9.01
Food and Beverage: 9.06
Overall Experience: 8.53
I
Ivan • couple • il
9
I liked the hotel, all was good, asked to late on check out and stuff gave me extra time without charge, thank you, defi
Pros:

Clean, new, nice

2026-09-14 • via Nuitee
N
Naum • couple • il
9
Nice hotel near SFO. Good breakfast and light dinner options. Kindest staff.
Pros:

Nice hotel near SFO. Good breakfast and light dinner options. Kindest staff.

Cons:

AC a bit noisy.

2026-09-14 • via Nuitee
T
Templeton • solo_traveller • gb
8
Decent, would happily return.
Pros:

Comfortable bed, quiet room. Very clean.

Cons:

Shower didn’t totally engage.

2026-09-12 • via Nuitee
T
Tammy • couple • us
10
the hotel is the trip itself!
Pros:

basically everything, they prioritize their customers, rooms and well needs perfectly! lobby had lots of seating, natural lighting in the lobby; spacious and comfortable. Breakfast bar was superb and hotel room was perfect! clean and quiet! and a great location for nearby areas

Cons:

nothing! everything was good

2026-09-07 • via Nuitee
V
Vivian • couple • us
8
Aside from the mold, everything was good
Pros:

Friendly staff, free and spacious parking, breakfast

Cons:

There was what looked like mold on the wall by the bed of room 612

2026-09-02 • via Nuitee
R
Ramona • extended_group • ch
9
2026-09-02 • via Nuitee
M
Michael • solo_traveller • us
10
2026-09-01 • via Nuitee
J
James • solo_traveller • us
9
2026-08-31 • via Nuitee
G
gilb • solo_traveller • us
9
2026-08-31 • via Nuitee
M
Markus • solo_traveller • ch
8
2026-08-27 • via Nuitee
F
Florencia • couple • us
8
2026-08-24 • via Nuitee
K
Kimberly • family_with_children • us
10
2026-08-20 • via Nuitee
D
Dewi • solo_traveller • nl
8
Pros:

Staff was really nice

Cons:

Aircon was loud

2026-08-16 • via Nuitee
P
pro • couple • us
10
2026-08-16 • via Nuitee
P
Polina • family_with_children • nl
9
It was a nice stay , very cozy and not crowded.
Pros:

It’s very nice place to stay in San Francisco, very quiet, rooms are very spacious, clean, nice view. Parking is located right in front of hotel, and free😍

Cons:

The swimming pool is not so big and the area near the pool is so tight.

2026-08-16 • via Nuitee
R
RACHEL • couple • us
6
2026-08-15 • via Nuitee
R
Rosalinda • solo_traveller • ch
8
Accoglienza, pulizia, parcheggio gratuito
Pros:

Siamo stati molto bene e il soggiorno ha pienamente soddisfatto le nostre aspettative. La camera, anche se su Booking non viene indicata la metratura, si è rivelata davvero molto ampia, confortevole e con un bel bagno nuovo e moderno.

La colazione è varia e, a mio avviso, più che sufficiente e di buona qualità. Il mio compagno avrebbe preferito una scelta ancora più abbondante, ma personalmente l’ho trovata assolutamente adeguata.

Un altro grande punto a favore è il parcheggio gratuito, cosa tutt’altro che scontata in questa zona e davvero molto comoda.

Inizialmente temevo di aver sbagliato a scegliere San Mateo, considerando che per raggiungere San Francisco occorrono circa 30 minuti. In realtà, alla fine, la posizione si è rivelata perfetta per il nostro tipo di viaggio: dopo aver visitato San Francisco avevamo voglia di scoprire anche altre località della Bay Area e, partendo da San Mateo, abbiamo potuto raggiungere facilmente diversi posti interessanti.

Lo consiglio quindi sicuramente a chi dispone di un’auto e vuole esplorare non soltanto San Francisco, ma anche i dintorni. Se invece lo scopo del viaggio è esclusivamente visitare il centro di San Francisco tutti i giorni, probabilmente è più comodo scegliere una struttura direttamente in città.

Nel complesso, ottima esperienza e ci tornerei volentieri.

Cons:

Niente

2026-08-11 • via Nuitee
M
Mark • couple • us
10
2026-08-08 • via Nuitee
X
xinyu • family_with_children • us
1
2026-08-06 • via Nuitee
M
Marisela • family_with_children • us
3
Pool had no lights in area at night ,no warm pool temperature
Pros:

Clean

Cons:

No coffee in the lounge like many hotels provide

2026-08-02 • via Nuitee