Hilton Garden Inn Kuala Lumpur - North

Hotels
•
Hilton Garden Inn
7.7 (2138 reviews)
449 Jalan Tuanku Abdul Rahman , Kuala Lumpur , my

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Children allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Spacious rooms
Good staff service
Value for money
Cons:
Cleanliness issues
Noise disturbances
Location too far from the center

Categories

Cleanliness
7.35
Some concerns about stains and cleanliness in rooms.
Service
8.31
Positive feedback on staff responsiveness and assistance.
Location
8.35
Great location with good views, though some mention distance to the center.
Room Quality
7.31
Rooms are spacious but have reported issues like stains and noise.
Amenities
7.84
Good range of amenities, but some noted restrictions on access.
Value for Money
8.29
Overall considered good value considering the pricing and services.
Food and Beverage
6.85
Breakfast was well-received but some food items were rated negatively.
Overall Experience
7.32
Mixed feelings overall, good in many areas but some areas below standard.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 13:19

Property Description

Modern Accommodations
Experience comfort and convenience in our air-conditioned rooms with flat-screen HDTV and stunning views of the Petronas Twin Towers.

Convenient Location
Located steps from a bus station and a short walk from Chow Kit monorail station, easily explore Kuala Lumpur's attractions like Bukit Bintang.

24-Hour Services
Enjoy access to our fitness centre and in-house restaurant, with free WiFi available in all rooms. Plus, our 24-hour front desk offers luggage storage and laundry services for a hassle-free stay.

Book your stay at Hilton Garden Inn Kuala Lumpur Jalan Tuanku Abdul Rahman for a memorable Kuala Lumpur experience!

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.

Late check-in (pre-block):
As your booking is guaranteed for late arrival, we will be able to hold your booking until 12:00 noon of the day following your arrival date. For example, if your arrival date is on the 20th but you will check in 21st, the booking will be held until 12:00 noon on the 21st. After that, the room will be released without any further notice. If you intend to arrive later than this time, please amend the arrival date of your booking. Please note that cancellation, guarantee, and/or deposit policies will be applied as per the terms and conditions of your booking.

Check- out:
Hotel standard check-out time is at 12:00 noon so that we can prepare the room for guests who will be checking into the same room at 15:00. If you require late check out, please see the below:
- From 12:00 to 13:00: as a gesture of goodwill from the hotel to our valued guests, it will be complimentary.
- From 13:00 to 18:00: 50% off the applicable one-night rate.
- From 18:00 onward: the applicable rate of the night on that day will be charged.
The above cannot be booked in advance and cannot be guaranteed. Please reach out to the Front Desk team early on the departure date or one day before to check the availability.

Deposit upon check-in:
A deposit will be collected upon check-in, subject to the number of nights per stay.

Smoking rooms:
The hotel does not have smoking rooms and it is a smoke free hotel. We kindly ask all our guests not to smoke in the room to avoid any fine. If you would like to smoke, there are designated areas. Please approach the Front Desk for more information.

Children policy:
A Child below 18 years old can stay with their parents in the same room using existing bedding for free. A charge will be applied in case any extra feature or service is requested for the child. An extra bed charge is MYR 106.20 per night while extra breakfast costs MYR 35 net per person per night.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: KUL

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs MYR 15 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People no matter the age stay for MYR 104.10 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.7
Based on 2138 reviews
Cleanliness: 7.35
Service: 8.31
Location: 8.35
Room Quality: 7.31
Amenities: 7.84
Value for Money: 8.29
Food and Beverage: 6.85
Overall Experience: 7.32
M
MIN • couple • cn
8
2026-06-20 • via Nuitee
M
MIN • extended_group • cn
8
2026-06-20 • via Nuitee
A
AZMAN SAMSUDIN • extended_group • my
7
2026-06-19 • via Nuitee
Y
Yves • extended_group • ch
9
2026-06-18 • via Nuitee
N
Norain • solo_traveller • my
8
2026-06-17 • via Nuitee
A
Atanmed6668 • solo_traveller • my
4
Pros:

No

Cons:

No

2026-06-15 • via Nuitee
R
Ravinder • couple • in
10
Pros:

Both North & South wings were great, especially south wing rooftop with excellent view and ambience. The breakfast was good. The staff was very friendly

Cons:

There was no ramp at entrance stairs or from lobby to lifts. It was difficult to move the baggage till entrance, though from lobby it was helped by the staff Ravi. Also, there was no in-room dining service at night when we arrived.

2026-06-15 • via Nuitee
K
KYOHEI • couple • jp
3
最悪なホテルでコスパ悪い、これでヒルトンブランドはなし
Pros:

スタッフが親切でした。
アメニティは充実しており、すごく大きなタオルにボトルウォーター、ディルマのお茶にコーヒーや歯ブラシなど十分でした。

Cons:

施設が古く清潔感はなく、シャワー室に扉がないので水がすごく漏れて洗面室が水浸しになります。
また、壁が薄くエレベーターの音や隣の人の会話など響いて夜もうるさいです。
また日曜日のチェックイン時刻付近でエレベーターの点検で全館停電で暑いし、エレベーターも使えないので困りました。事前の連絡なく不親切です。
もう泊まらないと思います。
夜間の音はとても不快です。

2026-06-15 • via Nuitee
E
Elee • solo_traveller • my
10
Pros:

Everything

Cons:

Nothing. Maybe lighting. A little bit more at the mirror please.

2026-06-15 • via Nuitee
H
Hardeep • extended_group • au
7
Cons:

I have lost my jacket at rooms, As I am still waiting for their email to confirm that my jacket was in the room,
Please contact me ASAP for my jacket thanks

2026-06-15 • via Nuitee
S
Sara • solo_traveller • pk
6
Pros:

The staff Aminah at reception was really sweet.

Cons:

Lacked cleanliness..the carpets were too old and stained.. the hotel gave a very old and boring vibe

2026-06-14 • via Nuitee
A
Ahmad • extended_group • my
9
Great location, clean rooms, and enjoyable breakfast, with valet parking as the only parking option
Pros:

The hotel exceeded my expectations in several aspects. The room was spotless, tidy, and provided a comfortable environment for relaxation. The breakfast was enjoyable, with a wide range of quality food options to choose from. In addition, the hotel's strategic location made travelling around the area easy and convenient. Overall, it was a wonderful stay and I would gladly return in the future.

Cons:

One area for improvement is the parking facility, as the hotel does not provide complimentary parking. Only valet parking is available, which may be less convenient for guests who prefer self-parking.

2026-06-14 • via Nuitee
G
GURPREET • couple • au
7
2026-06-14 • via Nuitee
P
Pano Nikito • solo_traveller • gr
8
2026-06-13 • via Nuitee
H
Harumuhom • solo_traveller • my
5
2026-06-13 • via Nuitee
H
Harumuhom • solo_traveller • my
5
Pros:

Bed

Cons:

Room not clean. Has stains.

2026-06-13 • via Nuitee
L
LongHaul • couple • gb
8
Loads of toy shops near by incase you were interested
Pros:

Nice hotel close to the city centre with lots to do in the area. Was surprised by how many toy shops were near by.

2026-06-12 • via Nuitee
K
Kirthika • family_with_children • th
7
Comfortable stay, room decor should be updated and the breakfast are needs to be bigger .
Pros:

Good size rooms

Cons:

The worn out carpets on the rooms

2026-06-11 • via Nuitee
S
Shamraj Shasikumar • solo_traveller • my
9
Great connection stay
Pros:

Superb breakkast

Cons:

The coffee mugs take time to be replish. Coffee machine seems to have poor supply of hot water

2026-06-11 • via Nuitee
D
Dorine • solo_traveller • ke
8
2026-06-11 • via Nuitee