Hilton Garden Inn Kuala Lumpur - North

Hotels
Hilton Garden Inn
7.7 (2171 reviews)
449 Jalan Tuanku Abdul Rahman , Kuala Lumpur , my

Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
Family rooms
See all facilities

Review Highlights

Pros:
Spacious rooms
Good staff service
Value for money
Cons:
Cleanliness issues
Noise disturbances
Location too far from the center

Categories

Cleanliness
7.35
Some concerns about stains and cleanliness in rooms.
Service
8.31
Positive feedback on staff responsiveness and assistance.
Location
8.35
Great location with good views, though some mention distance to the center.
Room Quality
7.31
Rooms are spacious but have reported issues like stains and noise.
Amenities
7.84
Good range of amenities, but some noted restrictions on access.
Value for Money
8.29
Overall considered good value considering the pricing and services.
Food and Beverage
6.85
Breakfast was well-received but some food items were rated negatively.
Overall Experience
7.32
Mixed feelings overall, good in many areas but some areas below standard.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 13:19

Property Description

Modern Accommodations
Experience comfort and convenience in our air-conditioned rooms with flat-screen HDTV and stunning views of the Petronas Twin Towers.

Convenient Location
Located steps from a bus station and a short walk from Chow Kit monorail station, easily explore Kuala Lumpur's attractions like Bukit Bintang.

24-Hour Services
Enjoy access to our fitness centre and in-house restaurant, with free WiFi available in all rooms. Plus, our 24-hour front desk offers luggage storage and laundry services for a hassle-free stay.

Book your stay at Hilton Garden Inn Kuala Lumpur Jalan Tuanku Abdul Rahman for a memorable Kuala Lumpur experience!

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.

Late check-in (pre-block):
As your booking is guaranteed for late arrival, we will be able to hold your booking until 12:00 noon of the day following your arrival date. For example, if your arrival date is on the 20th but you will check in 21st, the booking will be held until 12:00 noon on the 21st. After that, the room will be released without any further notice. If you intend to arrive later than this time, please amend the arrival date of your booking. Please note that cancellation, guarantee, and/or deposit policies will be applied as per the terms and conditions of your booking.

Check- out:
Hotel standard check-out time is at 12:00 noon so that we can prepare the room for guests who will be checking into the same room at 15:00. If you require late check out, please see the below:
- From 12:00 to 13:00: as a gesture of goodwill from the hotel to our valued guests, it will be complimentary.
- From 13:00 to 18:00: 50% off the applicable one-night rate.
- From 18:00 onward: the applicable rate of the night on that day will be charged.
The above cannot be booked in advance and cannot be guaranteed. Please reach out to the Front Desk team early on the departure date or one day before to check the availability.

Deposit upon check-in:
A deposit will be collected upon check-in, subject to the number of nights per stay.

Smoking rooms:
The hotel does not have smoking rooms and it is a smoke free hotel. We kindly ask all our guests not to smoke in the room to avoid any fine. If you would like to smoke, there are designated areas. Please approach the Front Desk for more information.

Children policy:
A Child below 18 years old can stay with their parents in the same room using existing bedding for free. A charge will be applied in case any extra feature or service is requested for the child. An extra bed charge is MYR 106.20 per night while extra breakfast costs MYR 35 net per person per night.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: KUL

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs MYR 15 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People no matter the age stay for MYR 104.10 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.7
Based on 2171 reviews
Cleanliness: 7.35
Service: 8.31
Location: 8.35
Room Quality: 7.31
Amenities: 7.84
Value for Money: 8.29
Food and Beverage: 6.85
Overall Experience: 7.32
N
Najla couple my
10
2026-07-11 via Nuitee
V
V.manogari couple my
9
2026-07-09 via Nuitee
U
umairu840 solo_traveller pk
1
Pros:

Beds ever comfortable but rooms are very small i room ac was not working fine they offer me another room but my wife already slept they need to check the ac before my arrival

Cons:

Location bad no bell boy self service I didn't like anything

2026-07-07 via Nuitee
I
ILKHOMDZHON family_with_children qa
9
2026-07-07 via Nuitee
A
Angus solo_traveller au
9
Happy to stay longer if we could.
Pros:

Hotel has a pleasant easy ambience; check in and check out with a smile and no fuss; room up-to-date, pleasant and comfortable; neighbourhood friendly colourful and interesting;

Cons:

Nothing - just fine thanks.

2026-07-07 via Nuitee
A
azharibrahim solo_traveller my
6
Mixed Feelings
Pros:

The location suits me for this particular trip. Food is easy to get around here. Check-in was easy and fast. The hotel was clean in general. The room was okay but just to mention, especially the bedsheets, pillowcases and towels were very clean and made our stay comfortable.

Cons:

I booked for two adults and a 9 year old child. However, unlike previous experiences here, there was no sofa in the room. Only two towels were provided. The carpet in the room is old and looks unpleasant or should I say quite soiled. What a contrast to the very clean linen. The bed - high time to change the mattress.

2026-07-06 via Nuitee
K
Krairerk extended_group th
9
2026-07-05 via Nuitee
J
joo ann solo_traveller my
6
Pros:

Bed

Cons:

The cleanliness of the bathroom needs some improvement, and the showerhead is broken.

2026-07-05 via Nuitee
A
Azmi Alexcius couple my
10
2026-07-04 via Nuitee
J
Joy Natalie family_with_children my
8
2026-07-03 via Nuitee
A
Amira Syafika couple my
6
2026-07-03 via Nuitee
فيصل family_with_children sa
8
Pros:

سعر جيد مقابل الخدمة

Cons:

الفرش يحتاج تجديد

2026-07-01 via Nuitee
須佐 couple jp
5
残念!
Pros:

清潔。

Cons:

タオルはバスタオルのみ。フェイスタオルなし。
チェックインの際に予約されてないと言われた。
予約番号もホテルからメッセージもきてるのに予約されてないと言われた。ブッキングコムが名前を間違えたと言ってましたよ!
パジャマもなし。シャンプーもなし。ボデークレンジングは2つあったけど。

2026-07-01 via Nuitee
N
NOOR FAZLIENA couple my
8
2026-06-30 via Nuitee
A
Abdul Mutalib couple sg
8
Nice clean hotel & value fr money
Pros:

Location, plenty of restaurants close by the hotels

Cons:

None

2026-06-29 via Nuitee
K
Kaludewa couple lk
10
2026-06-28 via Nuitee
S
Shahrol solo_traveller my
6
2026-06-28 via Nuitee
M
mohd solo_traveller my
9
2026-06-26 via Nuitee
V
V.manogari solo_traveller my
8
2026-06-25 via Nuitee
W
Wan Mohd Syazwan solo_traveller my
10
Pros:

Terbaik.. Selesa

Cons:

Nothing

2026-06-25 via Nuitee