Staz Hotel Heritage

Hotels
7.7 (199 reviews)
26, Gwandeok-ro , Jeju , kr

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Non-smoking throughout
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Great location
Spacious rooms
Affordable pricing
Cons:
Lack of cleanliness
Minimal service
Some noise disturbances

Categories

Cleanliness
6.2
Many guests mentioned issues with cleanliness, including dirty cups and old linens.
Service
7.2
The self-service nature of the hotel led to a lack of staff presence, affecting the service experience.
Location
9.2
The hotel location is excellent, close to the airport and local attractions.
Room Quality
7.7
Rooms are spacious but some guests reported noisy environments.
Amenities
7.2
Basic amenities available; however, the lack of staff affected usage.
Value for Money
8.2
Good price for the location, although cleanliness issues present concerns.
Food and Beverage
8.2
Not explicitly mentioned in reviews, assumed standard for the hotel tier.
Overall Experience
7.7
Mixed reviews; while location and value are rated positively, service and cleanliness issues affect experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 21:17

Property Description

Prime Location in Jeju

Convenient Amenities
Enjoy free WiFi and parking, along with a business center and luggage storage.

Comfortable Rooms
Relax in well-equipped guest rooms with essential amenities like a TV and private bathroom.

Book your stay at Jeju Robero now for a memorable experience in Jeju.

Important information:

A cleaning service is available for stays for 3 or more days, once in 2 days.

Housekeeping service is only offered for stays of more than 3 night(s).

Housekeeping services can be arranged for an additional charge of KRW 20000 per day.This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CJU

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7.7
Based on 199 reviews
Cleanliness: 6.2
Service: 7.2
Location: 9.2
Room Quality: 7.7
Amenities: 7.2
Value for Money: 8.2
Food and Beverage: 8.2
Overall Experience: 7.7
J
JaeYeon • family_with_children • kr
8
Pros:

동문시장과 가까워서 시내에서 놀기에는 아주 좋은 위치입니다. 가성비 좋고 깨끗하고 직원도 친절했습니다. 숙박하면 차 번호 알려주면 주차 할인해줍니다. 시내에서 숙박한다면 매우 추천합니다.

Cons:

첫번째, 전기포트가 스테인리스인건 좋은데 물을 끓이려다가 위생이 별로여서 안썼습니다. 신경써주시길 바랍니다.
두번째, 냉장고 쓰는데는 문제없는데 냉장고 자체가 뜨거웠습니다. 문제없으면 다행인데 걱정스런 마음에 적어봅니다.
그 외에는 없습니다.

2026-05-12 • via Nuitee
A
Andżelika Agnieszka • solo_traveller • pl
9
Pros:

Świetna lokalizacja. Warunki dobre. Czysto.

Cons:

Nasz pobyt przypadał od 5 do 11 maja. W mieście już wtedy było gorąco. Niestety w hotelu klimatyzacja miała zacząć działać dopiero od 11 maja. W pokoju można było otworzyć tylko malutkie okienko. Dla nas temperatury były męczące.

2026-05-11 • via Nuitee
H
huiting • extended_group • tw
8
Pros:

位子很好，離中央市場很近12號出口
房間隔音不錯

Cons:

本來訂的房間，跟小孩一起，但辦理住宿是，才告知沒有大房，雖然有給相對應的小房間，但還是很麻煩.....

2026-04-27 • via Nuitee
A
Albert • couple • es
10
2026-04-21 • via Nuitee
A
AinhoaRaven • extended_group • es
8
Net, i confortable però calorós
Pros:

Esta net i les habitacions són grans i amb armari

Cons:

El llit es mou molt, i fa molta calor a l'habitació, vem obrir la finestra.

2026-04-12 • via Nuitee
Q
Qiaoping • couple • tw
8
房內裝潢老舊 插座很少
Cons:

房內裝潢老舊 插座很少

2026-03-27 • via Nuitee
Y
Yangcheng • extended_group • tw
6
2026-03-24 • via Nuitee
M
Martyna • couple • pl
10
Super
Pros:

Super lokalizacja, prywatny strzeżony parking, pachnące ręczniki i wygodne łóżko:)

Cons:

-

2026-03-15 • via Nuitee
S
sangho • solo_traveller • kr
7
2026-01-29 • via Nuitee
C
Cecilia • family_with_children • uy
10
Buena atención y alojamiento
Pros:

La ubicación y estaba súper lindo el lugar

2026-01-27 • via Nuitee
C
Chun • family_with_children • kr
6
Pros:

싱글 4개침대가 있는 방은 매우 맘에 들었습니다

Cons:

바닥이 카펫이었는데, 청결도가 좋지 않았습니다

2026-01-26 • via Nuitee
김 • couple • kr
7
2026-01-25 • via Nuitee
Y
YEJI • family_with_children • kr
4
Cons:

12월말일까지 1층 공사중입니다.
9층 객실까지 소음과 진동이 다 느껴져서 괴로웠어요

2026-01-20 • via Nuitee
R
Rie • family_with_children • jp
4
微妙、あえてここを選ぶ必要はない
Pros:

市場が近い

Cons:

カップは前の宿泊者が使用したまま、翌日には毛が落ちてて汚い

2026-01-20 • via Nuitee
C
Claire • solo_traveller • au
9
Great location! Good value for money! 10min walk to night market, 20min by bus to the airport.
Pros:

Location was great! Rooms were very spacious

Cons:

No staff to help with issues

2026-01-20 • via Nuitee
준영 • couple • kr
10
2026-01-19 • via Nuitee
S
seung chul • solo_traveller • kr
8
Pros:

위치 좋아요

Cons:

객실내에 모기가 넘 많아요 다좋은데...........

2026-01-19 • via Nuitee
현(HYUN) • extended_group • kr
4
Pros:

가격저렴하고 트리플 싱글침대 좋았어요

Cons:

테이블에 양념이 묻어있었음
침대 너무 불편함

2026-01-19 • via Nuitee
D
DONGYOUNG • extended_group • kr
1
Pros:

청소부 아줌마가 매우 친절함

Cons:

방 안 창문쪽에 물이 새는데 사전에 안내가 전혀 없었으며 물떨어지는 소리가 밤새 나서 잠을 못 잠

2026-01-19 • via Nuitee
조 • family_with_children • kr
1
다신 안갈래요
Pros:

위치는 좋았습니다. 위치는

Cons:

매트리스 청결도, 바닥 청결도, 침구류 위생, 모두 아쉬웠어요

2026-01-19 • via Nuitee