Hotel Villa Kiin

Hotels
8 (328 reviews)
Calle Zazil Ha No 129 Mz 30 Lote 23 Col Centro , Isla Mujeres , mx

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Swimming pool
Terrace
Family rooms
Luggage storage
Safety deposit box
Tour desk
Car hire
Massage services
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Need for room updates
Some noise issues

Categories

Cleanliness
7.33
Some rooms noted as a bit outdated, but generally clean.
Service
8.8
Staff praised for being attentive and helpful.
Location
8.84
Fantastic location right on the beach with great views.
Room Quality
7.29
Some rooms need updating and have issues like electrical problems.
Amenities
7.82
Good amenities, including fridge and Wi-Fi, although limited for devices.
Value for Money
7.78
Generally good value for the location and facilities.
Food and Beverage
8.33
Breakfast is a nice touch; however, no negative feedback on food noted.
Overall Experience
7.8
Overall positive experiences despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 22:34

Property Description

Ideal Location in Isla Mujeres
Located in scenic Isla Mujeres, Hotel Villa Kiin offers a traditional Mexican-style experience with modern amenities. Just minutes away from shopping and tourist attractions, guests can easily explore the beauty of the island.

Exciting Activities and Tours
Guests have the opportunity to engage in various activities such as sport fishing tours, swimming with dolphins, and relaxing on the beach. With natural reefs and marine parks nearby, snorkeling and diving are popular choices for adventure seekers.

Romantic Beachside Dining
After a day of exploration, guests can unwind with a romantic beachside dinner at Hotel Villa Kiin, soaking in the stunning sunset views. Enjoy the intimate atmosphere and create unforgettable memories during your stay.

Book now for a memorable experience at Hotel Villa Kiin in Isla Mujeres.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Please note that guests must pay in MXN pesos at exchange rate the hotel has during the guest's arrival. VISA and MasterCard credit cards, as well as traveler checks are accepted. Guests must bring pesos if they intend to pay with cash.

Please note that our housekeeping service is every 2nd day of stay.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CUN

Property Policies

  • Parking

    No parking available.

  • Internet

    No internet access available.

  • Pets

    Pets are not allowed.

  • Groups

    No special conditions apply for groups.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for US$20 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8
Based on 328 reviews
Cleanliness: 7.33
Service: 8.8
Location: 8.84
Room Quality: 7.29
Amenities: 7.82
Value for Money: 7.78
Food and Beverage: 8.33
Overall Experience: 7.8
L
Laura • extended_group • us
9
Now,one of my favorite hotels on the island!
Pros:

the Old Mexico charm of a beautiful garden, pool, rocking chairs , and one of the best beach views on the island.

Cons:

room was a bit small for 3-4 people, but managable.

2026-05-26 • via Nuitee
E
Edenilza Dantas • couple • br
10
ADOREI
Pros:

O hotel superou nossas expectativas, localização na praia norte, quarto grande e bem equipado, com frigobar, toalhas de banho e praia, água grátis (México água vale ouro), amenidades de banho, precisamos deixar as mochilas pós checkout e não tivemos custo, piscina limpa, o café da manhã que era cortesia num restaurante na praia norte bem simples, mas tinha opções no cardápio para complementar com um bom valor. Gostamos bastante, melhor do que imaginava.

Cons:

NADA A RECLAMAR, PARABÉNS.

2026-05-26 • via Nuitee
L
Lea • extended_group • fr
6
2026-05-26 • via Nuitee
A
adaniels1 • solo_traveller • ar
7
Un LUGAR ESPECTACULAR!! lastima las reseccionistas...
Pros:

La ubicación..a pie de playa...

Cons:

La atención del personal de recepción...te atienden como si te hicieran un favor..cero compromiso y empatia con los pasajeros ..ni te saludan cuando entras..y con todos los que hablabas del hotel te comentan lo mismo

2026-05-26 • via Nuitee
A
Alex • solo_traveller • br
9
Pros:

Localização !

Cons:

Não ter cadeiras de praias para os hóspedes e alternativa de pagar por café da manhã, mas adorei o hotel e voltaria sempre !

2026-05-26 • via Nuitee
G
Graziella • couple • de
9
Hotel sehr zu empfehlen nah zum Strand der ab 10 Uhr leider sehr lebhaft wird durch die vielen Ausflugboote alles in all
Pros:

Super Lage Abends schön ruhig alle nett und hilfsbereit

2026-05-19 • via Nuitee
D
Donald • solo_traveller • us
7
2026-05-19 • via Nuitee
P
Paweł • solo_traveller • nl
9
Pros:

Basen mega klimat ...palmy karaibski styl...woda ciepła nawet w nocy... cudowne położenie. Warto odwiedzić.Pokoje ok styl karaibski dosyć surowy ,ale ok.

Cons:

KAUCJA POBIERANA PRZEZ HOTEL 250 USD ,a po powrocie do domu miesiąc później dalej jest widoczna... kaucja w postaci rezerwacji na karcie kredytowej...nie fajnie i patrząc na wyposażenie pokoju ,a raczej jego brak niezrozumiała maniera hotelu. Brak czajnika .

2026-05-17 • via Nuitee
W
William • solo_traveller • fr
8
Emplacement et vue EXCEPTIONNELLE.
Pros:

Emplacement parfait !! Vue incroyable !

Cons:

Pas de pression d'eau dans la douche, je pensais que c'était un détail mais au bout de 3 nuits et multiples aller-retour dans le sable c'est quand même dérangeant.
Pas de petit déjeuner/restaurant dans l'hôtel.
Le toilette qui se bouche régulièrement et la dame de l'accueil qui nous dis de le déboucher nous même ?

2026-05-16 • via Nuitee
K
Kara • family_with_children • us
5
Pros:

Great location to North Beach! Pool right outside the room

Cons:

Someone came into rooms (locked) while we were gone and stole headphones.They got into the closet where the safe was. Im assuming to steal other items. Luckily we had all important documents, cards etc on us. They even stole a bag from the room next to us while they were out (not part of our group). Very disappointing.

2026-05-14 • via Nuitee
H
Hannah • extended_group • us
7
Pros:

The location was great. The beds are not comfortable or acceptable. Very very hard. The staff and location are 10/10. The pool is great but the beds desperately need some TLC.

Cons:

The beds

2026-05-10 • via Nuitee
C
Cristian • solo_traveller • mx
7
Pros:

El cuarto super comodo, amplio, limpio, terraza con vista, frigobar

Cons:

El hotel no tiene uso de playa, solo alberca. Piden mucho dinero y con tarjeta de credito para el deposito, creo es un requisito muy hostigoso.

2026-05-05 • via Nuitee
K
KatieRN • solo_traveller • ca
8
Pros:

Location and pool

Cons:

Rooms not very soundproof. You can hear people talking and snoring in next room

2026-05-05 • via Nuitee
G
Guilhaume • family_with_children • fr
9
2026-05-04 • via Nuitee
Y
YURI • couple • br
8
Pros:

Localização na frente da praia com vista maravilhosa. Cama confortavel

Cons:

Quarto simples, cafe da manha cortesia apenas 1 cafe e um pao com geleia. Ar condicionado antigo mto barulhento.

2026-05-03 • via Nuitee
V
Viviane • couple • br
5
Só vale pela a localização.
Pros:

Única e exclusivamente a localização, proximidade com a Playa Norte e com o centrinho . Limpeza da área comum, jardins e piscina.

Cons:

Tudo bem antigo, ar condicionado parece turbina de avião, impossível dormir com o barulho que faz. Não temos contato com nenhum funcionário, somente no check in e checkout. Não há limpeza de quarto durante a estadia, mesmo sendo um “hotel”. Cama pequena e desconfortável 😣.

2026-04-29 • via Nuitee
G
Genevieve • family_with_children • ca
10
Pros:

Emplacement parfait, calme,

2026-04-28 • via Nuitee
P
Paul • couple • ca
7
A decent choice for an affordable stay in Isla
Pros:

Excellent location and beach access

Cons:

It was older and didn’t have breakfast capability on-site

2026-04-27 • via Nuitee
C
Ciprian • couple • gb
5
Great location, but old & not really clean room
Pros:

In line with previous other replies, the best thing about this hotel is the location. The fact that our room was facing the sea&beach was excellent. Also, personnel from reception was great as well, the lady that was on service during our week there was very helpful and friendly

Cons:

As well, in line with previous other comments, this room was probably nice 10-20 years ago. The overall aspect was old. Water pressure for both shower and sink was quite poor. And although the personnel was cleaning the room on a daily basis, it was a 'normal' cleaning, so slightly superficial. But furniture, TV, shower installation etc looked like were cleaned last time years ago. Maybe it costs more to do some serious refurbishments, but a proper cleaning of the room (like deep cleaning) it can be done for sure. Such a pity that because of this, some of vacation atmosphere is ruined. At least the fact that I saw previous customer reviews helped not to have a very unpleasant surprise when I arrive. For the price that we paid, again, I expected cleaner room.

2026-04-27 • via Nuitee
R
Rahma • couple • be
9
Pros:

Hébergement bien situé
Un bon petit déjeuner est également inclu
Personnel chaleureux

2026-04-27 • via Nuitee