Hotel Louisbourg

Hotels
6.2 (1116 reviews)
68 Rue St-Louis , Quebec City , ca
+1 833-491-6999

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Restaurant
Family rooms
Bar
Non-smoking throughout
Kid meals
Wine/champagne
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Cons:
Cleanliness issues
Small room size

Categories

Cleanliness
5.16
Common areas were not clean, with multiple mentions of issues.
Service
6.13
Limited service due to no reception and lack of staff involvement.
Location
8.67
Location was frequently praised in various reviews.
Room Quality
5.12
Small rooms and issues with amenities, such as broken coffee machines.
Amenities
5.15
Limited amenities, including insufficient breakfast options and no room service.
Value for Money
6.11
Mixed feelings on value; some consider it poor value for the money.
Food and Beverage
6.16
Breakfast staff was attentive, but more options were desired.
Overall Experience
7.13
Overall experience impacted by both positive location and significant service and cleanliness issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 17:28

Property Description

Charming Historic Hotel in Old Quebec
Step into the past and embrace the charm of Old Quebec at Hotel Le Louisbourg.
Cozy Guest Rooms with Modern Amenities
Relax in comfort with cable TV, a coffee maker, and ironing facilities in each room.
Convenient Location for Exploring
Explore nearby attractions like Parc de L'Esplanade and the Museum of Civilization, all within walking distance.
Ready to immerse yourself in the history and beauty of Old Quebec? Book your stay at Hotel Le Louisbourg now!

Important information:

Guests must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.

Please note that this property has no front desk. Guests can check in at Hotel Acadia at 43 rue Sainte-Ursule, which is just a 30 second walk from the hotel.

The hotel does not have an elevator.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YQB

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    Children from 12 years old to 17 years old stay for CAD 15 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

6.2
Based on 1116 reviews
Cleanliness: 5.16
Service: 6.13
Location: 8.67
Room Quality: 5.12
Amenities: 5.15
Value for Money: 6.11
Food and Beverage: 6.16
Overall Experience: 7.13
S
Sebastien • couple • ca
6
Pros:

Situation géographique

Cons:

Qualité de l’établissement
Manque d’entretien
Poussiéreux
Désuet

2026-07-24 • via Nuitee
P
Phetiane • family_with_children • ch
7
Pros:

Malgré l'absence des receptionniste, l'enregistrement s'est bien passé depuis le telephone. Bonne communication par email.

Cons:

Dommage que le parking ne soit pas gratuit juste pour quelques heures.

2026-07-23 • via Nuitee
L
Lyne • family_with_children • ca
5
Ordinaire sauf localisation tres bien
Pros:

Localisation tres bien.proche du chateau et en plein centre du vieux quebec

Cons:

Difficile avec les valises beaucoup de marches et plusieurs étages. Ne parle pas beaucoup français
Petite chambre ordinaire sans plus pour qualité prix

2026-07-23 • via Nuitee
K
Klaudia • couple • de
2
Wir würden dieses Hotel nicht noch einmal buchen.
Pros:

Fußläufig zur Innenstadt.

Cons:

Dusche funktionierte nicht. Treppenhaus und Flure ließen an Sauberkeit zu wünschen übrig, Beleuchtung im Zimmer katastrophal. WLAN funktionierte nur teilweiseckein stabiles Netz.

2026-07-23 • via Nuitee
A
annabelle • solo_traveller • ca
8
2026-07-23 • via Nuitee
A
Andras • family_with_children • ca
9
2026-07-22 • via Nuitee
L
Lyne • couple • ca
9
Très beau
Pros:

Proximité

Cons:

Dispendieux pour 1 nuit

2026-07-20 • via Nuitee
C
Cynthia • family_with_children • ca
7
Je reconsidérais cet établissement pour un prochain séjour.
Pros:

Nous avons apprécié le déjeuner inclus et le personnel du restaurant accueillant.

Cons:

L’eau de la douche ne drainait pas bien.

2026-07-19 • via Nuitee
B
Beatrice • extended_group • fr
10
Pros:

Excellent emplacement
Accueil très chaleureux

2026-07-18 • via Nuitee
N
Nancy • couple • ca
8
2026-07-18 • via Nuitee
S
Sami Sibai • family_with_children • ca
4
Location is great but not a a great choice for a family with 2 children. We were disappointed.
Pros:

Location

Cons:

Maintenance- broken lights, bathroom door. Bad odor from old carpet in the lobby and on stairs, no elevator for upper floors, reception area is appalling!

2026-07-18 • via Nuitee
B
Bethany • solo_traveller • ca
9
2026-07-17 • via Nuitee
R
Rick • solo_traveller • ca
2
2026-07-16 • via Nuitee
D
Dorina • solo_traveller • ca
1
À fuir
Pros:

Rien

Cons:

Ça été un séjour digne d'un film d'épouvante pour lequel nous avons payé pour aucun service. Voici les faits inadmissibles constatés : le matelas a été creux, déformé et couvert des tâches brunes suspectes. La couette était simplement coincée entre deux draps au lieu d'avoir un vraie housse de couette. Réveil avec des maux de dos garanti. Ensuite l'aménagement est absurde et vétusté figé dans les années 80 sans aucun rapport avec les images présentées sur le site. Le lavabo de la salle de bain se trouve en face du lit, la douche fuit continuellement et il n'y a pas de prise USB murale. L'air climatisé ne fonctionnait pas alors qu'il faisait plus de 30 degrés à l'extérieur. Il n'y a pas de mobilier pour s'installer pour manger, il n'y avait qu'une seule chaise dans la chambre. Il y avait des bruits de pas et des craquements insupportables provenant de l'étage supérieur. Il n'y a pas d'ascenseur, aucun service de ménage et aucune réception dans l'établissement. Il faut marcher deux bâtiments plus loin pour trouver des réceptionnistes totalement désengagées et sans aucune empathie face à nos demandes.C'est une piège à touristes. Pensez-y deux fois avant de réserver !

2026-07-15 • via Nuitee
J
Janelle • solo_traveller • ca
7
Pros:

The location and the room was nice - it was cute.

Cons:

I feel like the grout in the standing shower could use a good scrub, also the ceiling vent in the bathroom. And the top part of the headboard was a bit dusty. Also, upon entering the room, it would be helpful to know where and how to turn the light on, because I had to turn on the flashlight on my cell phone in the dark room to figure out where the switches were on the lamps.

2026-07-14 • via Nuitee
A
Anne-Marie • extended_group • ca
7
This location is so perfect, I would book it again.
Pros:

I love the location, so easy to walk the old town.

Cons:

The place is a little tired, needs a face lift. Also I Couldn't find the breakfast

2026-07-11 • via Nuitee
J
Jennie • family_with_children • us
10
2026-07-10 • via Nuitee
R
Remo Beyer • solo_traveller • de
8
2026-07-10 • via Nuitee
S
Sofia • couple • us
3
Great Location, Poor Value! Disappointing on Every Other Level.
Pros:

The location is great. Period. There is nothing else to recommend this hotel.

Cons:

We had two rooms which did not look anything like the pictures on Booking. Not even close. We arrived 2 hours early and wanted to leave our bags. No front desk, just a note on the door to come back at 4pm to pick up the key. One room was on the second floor, up a long flight of stairs, the second room was on the fourth floor--a long haul up even for carry-on bags. The hallways were dirty and smelly, the cleanliness of the rooms were barely passable, and the furnishings were uncomfortable and showed significant wear. We thought the one bright star might be the lovely restaurant downstairs as breakfast was included. The menu for hotel guests was so minimal that you had to order from the restaurant's full breakfast menu to get a decent meal. So no, the breakfast was not included. We had to pay extra. Overall, not a good value for the money and a disappointing experience.

2026-07-09 • via Nuitee
M
Mehmet Ali • solo_traveller • ch
4
2026-07-07 • via Nuitee