InterContinental Shanghai Jing' An by IHG

Hotels
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InterContinental Hotels & Resorts
9.4 (338 reviews)
500 Heng Feng Road , Shanghai , CN
+86 21 5253 9999

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Excellent service
Convenient location
Spacious rooms
Cons:
Outdated room fittings
Limited breakfast variety

Categories

Cleanliness
8.64
Some concerns noted about outdated equipment and issues requiring maintenance.
Service
9.99
Staff were friendly and helpful; notable mentions of Annie and King Zhou's exceptional service.
Location
9.65
Convenient location near the train, making it easy to access transportation.
Room Quality
8.6
Rooms were spacious but some were noted as dated; varied opinions on comfort.
Amenities
9.63
Good gym facilities and holiday decorations were appreciated by guests.
Value for Money
9.59
Reasonably priced stay considering the level of comfort and service provided.
Food and Beverage
9.14
Breakfast options were acceptable but not extensive; complimentary meals were appreciated.
Overall Experience
9.99
Guests had a positive overall experience with some minor areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 00:13

Property Description

Luxurious Spa and Dining Options
InterContinental Shanghai Jing An boasts a full-service spa offering various massages and a range of gourmet dining experiences at its 7 restaurants.

Elegant and Well-Equipped Rooms
Guestrooms feature modern amenities like iPod docks, flat-screen TVs, Nespresso machines, and luxurious bathrooms with rainforest showers and LCD TV mirrors.

Convenient Location and Facilities
With easy access to popular attractions and transportation hubs, the hotel also offers an indoor swimming pool, fitness center, and private treatment rooms at Spa InterContinentalty.

Experience luxury and convenience at InterContinental Shanghai Jing An. Book now for an unforgettable stay!

Important information:

Guests are required to show a valid government-issued ID card or passport upon check-in.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SHA

Location

Guest Reviews

9.4
Based on 338 reviews
Cleanliness: 8.64
Service: 9.99
Location: 9.65
Room Quality: 8.6
Amenities: 9.63
Value for Money: 9.59
Food and Beverage: 9.14
Overall Experience: 9.99
L
Leopold • solo_traveller • za
10
2026-09-14 • via Nuitee
S
Syn • extended_group • au
8
Rooms are comfortable. Staff should improve on their English language. Wifi is terrible
Pros:

Nice spacious rooms and good location

Cons:

Bathroom taps are old and hard to use. The water tends to splash everywhere

2026-09-10 • via Nuitee
L
Liang • couple • tw
10
2026-09-08 • via Nuitee
N
NiomTraveler • solo_traveller • pk
10
2026-09-08 • via Nuitee
D
Delphine • solo_traveller • fr
10
Pros:

Un très bon moment dans ce très bel hôtel. Le personnel est très sympathique et la chambre confortable et spacieuse

2026-09-01 • via Nuitee
K
Kewalee • couple • th
10
Always be favorite hotel in SH
Pros:

Everything

Cons:

None

2026-08-26 • via Nuitee
M
Mikołaj • family_with_children • pl
8
2026-08-24 • via Nuitee
I
Isabel • solo_traveller • es
9
2026-08-23 • via Nuitee
N
Nina • couple • au
1
2026-08-23 • via Nuitee
P
paolo • extended_group • it
9
Struttura perfetta per soggiorno in città
Pros:

Ottima colazione
Piscina e palestra molto belle al di sopra della media
Stanza molto spaziosa
Ottima posizione a due passi dalla stazione e dalla metropolitana

2026-08-22 • via Nuitee
W
Wojciech • family_with_children • pl
10
Pros:

Świetne miejsce z klimatem

2026-08-21 • via Nuitee
G
Goran Dan • couple • au
8
Comfortable, spacious and clean, but could do with an update.
Pros:

Spacious, comfortable and clean.

Cons:

Not the best location to explore Shanghai on foot and the property is a little dated overall.

2026-08-19 • via Nuitee
J
Jackwell Feris • solo_traveller • za
9
2026-08-16 • via Nuitee
T
Taghreed • couple • gb
10
Pros:

Staff front disk and concierge staff are amazingly helpful. In particular Tony Li what a great support he was ..

Cons:

N/A

2026-08-05 • via Nuitee
S
Sapir • couple • il
10
See you soon ♥️
Pros:

Me and my family wants thank u. The best

2026-08-05 • via Nuitee
Z
Zhengfei • couple • au
10
2026-07-22 • via Nuitee
Ömer TALAS • solo_traveller • tr
9
2026-07-21 • via Nuitee
L
Leila • extended_group • de
8
2026-07-20 • via Nuitee
T
Thibault • couple • gb
10
2026-07-18 • via Nuitee
M
Makato • couple • cn
10
完美的地段优势酒店
Pros:

早餐美味，经理King先生服务态度好热情周到，房间舒服

Cons:

还好都还好

2026-07-16 • via Nuitee