Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Good location
Beautiful views
Cons:
Poor service
Unclean rooms
Inadequate food quality

Categories

Cleanliness
6.96
Multiple reviews highlight issues with cleanliness, including black mould in the bathroom and inadequate cleaning.
Service
9.93
Service issues were reported, including poor attitude from staff and mismanagement during check-in.
Location
10
The hotel’s location is noted as good by some reviewers, contributing positively.
Room Quality
7.97
Rooms were criticized for being small and old; lack of basic amenities impacted perceptions.
Amenities
9.92
Limited basic amenities were mentioned, such as no crib despite prior request; this influenced ratings.
Value for Money
7.95
Guests felt the stay was not worth the money spent, particularly due to negative experiences.
Food and Beverage
5.91
Breakfast received particularly negative feedback, impacting overall satisfaction with food services.
Overall Experience
6.96
The overall experience was heavily criticized, with multiple guests stating they would not return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 16:53

Property Description

Free Gym and Rooftop Terrace with Pool
Experience luxury at Novotel Barcelona City with complimentary access to the gym and a stunning roof terrace featuring a seasonal outdoor pool with breathtaking views of Barcelona.

Modern Rooms with Free Wi-Fi
Relax in our air-conditioned rooms adorned with simple, modern décor and enjoy amenities like free Wi-Fi and flat-screen satellite TV. Families are welcome, with up to 2 children under 16 staying for free.

Gourmet Dining and Panoramic Views
Indulge in Mediterranean cuisine at our restaurant and sip on cocktails at the rooftop gourmet bar while taking in the panoramic city views. Don't miss the chance to unwind in style during your Barcelona stay.

Book now to elevate your Barcelona experience at Novotel Barcelona City.

Important information:

Guests must present the same credit card at check-in that was used to make the reservation.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Parking is subject to availability due to limited spaces.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Swimming pool: Closed from Thu, Oct 1, 2026 until Wed, Mar 31, 2027
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BCN

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is needed) and costs EUR 30 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 15 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.2
Based on 4594 reviews
Cleanliness: 6.96
Service: 9.93
Location: 10
Room Quality: 7.97
Amenities: 9.92
Value for Money: 7.95
Food and Beverage: 5.91
Overall Experience: 6.96
F
Fernando • solo_traveller • ar
10
2026-06-20 • via Nuitee
S
sylvia • couple • ch
6
Nous avions demandé à la réception à 17h de nous commander un taxi pour 19h 45. Ils ne l’on pas fait et pour seule répon
Pros:

Propre / agréable

Cons:

Le manque d’organisation du personnel
Le manque de prise en compte des demandes des clients

2026-06-17 • via Nuitee
F
Flanagan • family_with_children • us
9
Beautiful and comfortable place for a family of four.
Pros:

Pool was beautiful and comfortable bed! Large bathroom as well.

Cons:

Location a bit far from city center but that made it quiet.

2026-06-16 • via Nuitee
S
Sara • family_with_children • it
8
2026-06-15 • via Nuitee
M
Mustafa • family_with_children • tr
10
2026-06-15 • via Nuitee
D
Daria • family_with_children • es
6
2026-06-15 • via Nuitee
W
Waldemar • solo_traveller • de
10
2026-06-14 • via Nuitee
C
celynneaces • Family
6
If you value location over personal service this is it
Pros:

The staff and front desk seemed really busy, even when there were no lines. Which made it less personal not overly friendly which is fine. But if you’re looking for a personal touch where you feel like they know you or greet you this is not the place. They also do not recommend anything outside of their own hotel. Ask for restaurant recommendations and multiple times they told us to eat at their restaurant. And I understand that of course but you really have no other place to recommend? HOWEVER, the cleaners and wait staff (cafe in lobby and bar upstairs) always greeted us with a smile and were always very nice. The rooms were very tiny. Even for a double bed room. The location worked really well for our family. Near shopping, grocery, restaurants and parks. Super close to public transport. We couldn’t have picked a better location for our first time in Barcelona. The hotel rooftop and bar was nice and great view of the city.

2026-06-13 • via Tripadvisor
M
Maria • family_with_children • bg
10
2026-06-13 • via Nuitee
D
Daniel • solo_traveller • fr
8
2026-06-09 • via Nuitee
A
Arbon • solo_traveller • ch
9
2026-06-08 • via Nuitee
A
Atul • family_with_children • in
8
Nice location and clean rooms.
Pros:

Location was good and the metro station was on walking distance. Breakfast was great . I liked the shopping mall area as well which is across the street.

Cons:

The bathtub in the bathroom was missing a water-lock gasket when I checked in. While the issue was eventually resolved, it took several complaints before any action was taken. I was disappointed that the hotel did not handle the matter more proactively. Because of this delay, I could only use the bathtub for one day during my 4-night stay.

2026-06-08 • via Nuitee
P
Pierpaolo • solo_traveller • it
8
2026-06-07 • via Nuitee
S
Sepala-Olivier • family_with_children • ch
9
2026-06-07 • via Nuitee
A
Anna • solo_traveller • pl
5
Brak pościeli, kiepska obsługa, ale dobre śniadania
Pros:

Pyszne sniadania i dobra lokalizacja

Cons:

Mały skoromny pokój, zero udogodnień, pościel i ręczniki dla dzieci dostaliśmy o północy pomimo że doba hotelowa była od 14 . Nie zaproponowano za to żadnej rekompensaty.

2026-06-07 • via Nuitee
N
Nathalie • solo_traveller • lu
9
2026-06-07 • via Nuitee
E
Eleni • family_with_children • de
10
2026-06-06 • via Nuitee
G
Gallagher • solo_traveller • gb
10
2026-06-06 • via Nuitee
G
Gyula • solo_traveller • at
9
2026-06-06 • via Nuitee
M
mohammad • family_with_children • il
9
Pros:

מיקום , צוות נהדר
ארוחת בוקר מצויינת

Cons:

נלקח מס נוסף לפי מדיניות של בית המלון חוץ ממחיר שנקבע בבוקינג

2026-06-06 • via Nuitee