The Giacomo, an Ascend Collection Hotel

Hotels
•
Ascend Collection
9 (1163 reviews)
222 First Street , Niagara Falls , us

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Great Location
Friendly Staff
Beautiful Rooms
Cozy Atmosphere
Cons:
Noise Issues
Inconsistent Cleanliness
Limited Amenities

Categories

Cleanliness
8.46
There were mentions of a dirty elevator and issues with noise from plumbing, which negatively impacted the perception of cleanliness.
Service
9.43
Staff was described as friendly and supportive, with particular praise for housekeeping and management.
Location
9.97
Many reviews praised the hotel's excellent location, being close to the Falls and other attractions.
Room Quality
8.92
Rooms were generally described as beautiful and cozy, although some had issues like cold temperatures and a non-functioning TV.
Amenities
8.45
While there were some positive remarks about amenities, there were also complaints regarding the roof deck and insufficient bath towels.
Value for Money
8.91
The value was seen as good, though some guests reflected mixed feelings about the quality of breakfast in relation to previous stays.
Food and Beverage
8.46
Delicious breakfast was mentioned, but some guests noted it didn't meet their previous expectations.
Overall Experience
9.43
Overall, the experience was positive with high likelihood of returning, despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 10:30

Property Description

Luxury Boutique Hotel near Niagara Falls

Sky-High Views: The Giacomo boasts a 19th-floor Skye View Room, offering breathtaking views of the Niagara Falls, providing a unique and unforgettable experience for guests.

Elegant Accommodations: Each modern room is thoughtfully designed with a walk-in shower, plush bedding, a desk, and a 32-inch flat-screen cable TV. For added luxury, select rooms feature a stonework covered electric fireplace or spa bath, ensuring a comfortable and indulgent stay.

Deluxe Amenities: Guests can unwind in the full lounge, stay active in the gym, or connect with loved ones using the free Wi-Fi. The hot breakfast buffet is a perfect start to the day, offering a delicious and convenient dining option.

Experience luxury and convenience at the Giacomo - book your stay now and make unforgettable memories near the Niagara Falls.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BUF

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Free private parking is possible at a location nearby (reservation is needed).

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

9
Based on 1163 reviews
Cleanliness: 8.46
Service: 9.43
Location: 9.97
Room Quality: 8.92
Amenities: 8.45
Value for Money: 8.91
Food and Beverage: 8.46
Overall Experience: 9.43
A
AKHIL • family_with_children • us
10
Pros:

Front desk was friendly, super helpful.
Location was great.

2026-06-18 • via Nuitee
D
David • couple • us
9
Nice hotel with private parking, management & staff are top notch
Pros:

Walking distance to everything we needed, staff members were professional and friendly

Cons:

No complaints

2026-06-17 • via Nuitee
T
Townsend • family_with_children • us
9
Pros:

The breakfast was really good. The hot food was different every day. The service and staff were wonderful!

2026-06-16 • via Nuitee
L
Lekajin • solo_traveller • il
7
Cons:

Грязно

2026-06-16 • via Nuitee
A
Allan • solo_traveller • us
9
Pros:

The hotel are beautiful inside/out, really good breakfast, the staff are excellent, bed's good. The only thing for me were, that it takes forever to get warm water... I was on 2nd floor, and it took "forever" to get warm water.

2026-06-15 • via Nuitee
W
Wilber • extended_group • co
9
Pros:

Ubicación y limpieza

2026-06-15 • via Nuitee
Y
yanping • couple • cn
9
舒适干净且安静。
Pros:

房间很大，卫生间也很大，很干净。早餐也比较丰富。淋浴房门不密封，洗澡水流到外面地面。房间很华丽，就是房间地毯在卫生间门口处有点破损，破坏整体形象。

2026-06-14 • via Nuitee
B
Brenty92 • solo_traveller • nz
9
Pros:

Very close to the falls, easy walking distance

2026-06-14 • via Nuitee
P
Peter • family_with_children • de
7
Pros:

Charmante Architektur

2026-06-13 • via Nuitee
L
Lara • couple • us
3
Extremely disappointed. Over priced and not as advertised.
Pros:

The parking.

Cons:

Advertised as a boutique hotel, this property was not that at all. Room amenities were substandard. I have stayed in lovely historic properties, but this one was not up to par.

2026-06-13 • via Nuitee
F
Ferchl • extended_group • it
8
2026-06-11 • via Nuitee
D
Dijana • solo_traveller • rs
9
Pros:

Great location, friendly and helpful staff, and free parking. The room was comfortable and had everything we needed for a short stay. We also loved the beautiful Art Deco architecture. Highly recommended!

Cons:

The breakfast could be better. I didn't like the use of disposable plates and cutlery—it feels a bit cheap and doesn't match the hotel's stylish Art Deco atmosphere.

2026-06-10 • via Nuitee
S
Sebastian • family_with_children • pl
9
Pros:

The room was tidy, even though the hotel is a bit dated
Location is great, walking distance to the Rainbow Bridge
Breakfast could have been better

2026-06-10 • via Nuitee
B
Betsy • couple • us
10
Pros:

the bartender was OUTSTANDING!! Such a pleasure to meet and excpetionally helpful!

2026-06-10 • via Nuitee
V
Victor • solo_traveller • mx
9
2026-06-08 • via Nuitee
L
Lilian • solo_traveller • ng
10
Exceptional
Pros:

The hospitality of the staff and the interior design

Cons:

Nothing I can think off

2026-06-08 • via Nuitee
D
Dmitry • solo_traveller • kz
10
Pros:

Spa bath, good breakfast, friendly staff, gorgeous Falls view from the sky lounge.

Cons:

The windows were dirty

2026-06-07 • via Nuitee
A
Alanda • family_with_children • us
8
Pros:

Staff were exceptional! We loved our stay!

2026-06-07 • via Nuitee
S
Stephen • solo_traveller • us
9
2026-06-06 • via Nuitee
D
Dr. Farid • family_with_children • de
8
2026-06-06 • via Nuitee