The Terrace Hotel Adelaide

Hotels
Independent Collection
7.8 (3575 reviews)
208 South Terrace , Adelaide , au

Children allowed

Facilities

Parking
Non-smoking rooms
Air conditioning
Restaurant
Terrace
Family rooms
Lift / Elevator
Luggage storage
Fax/photocopying
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Decent breakfast
Cons:
Dirty rooms
Noise from other guests
Inflated prices during events

Categories

Cleanliness
5.7
Several reviews mentioned dirty rooms and poor maintenance.
Service
8.7
Overall, staff were described as friendly and helpful.
Location
8.2
Location was appreciated for proximity to events and amenities.
Room Quality
7.2
Rooms were generally clean, but some were noisy and other complaints were noted.
Amenities
8.2
Guests enjoyed the amenities, though some mentioned a lack of certain facilities.
Value for Money
7.7
Price pointed out as inflated during events but value was generally recognized.
Food and Beverage
8.7
Breakfast received positive feedback from various reviews.
Overall Experience
8
Most guests mentioned having a pleasant stay despite some concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 02:53

Property Description

Luxurious Accommodation with Stunning Views
Experience 4.5-star luxury at The Terrace Hotel Adelaide, where each room offers breathtaking views of either the Adelaide Hills and Mount Lofty or the charming suburbs and Gulf Saint Vincent.

Convenient Location and Tranquil Setting
Nestled on the edge of the city center, our hotel provides the perfect blend of urban convenience and serene parkland surroundings.

Gourmet Dining and Nearby Attractions
Indulge in exquisite dishes at the contemporary Terrace Bar and Kitchen, showcasing the finest local ingredients. Explore the city effortlessly with a tram stop just steps away, connecting you to premier shopping and dining destinations.

Book now to elevate your Adelaide experience at The Terrace Hotel.

Important information:

Please note that a 1% surcharge applies for payments with Visa and Mastercard credit cards.
Please note that a 3% surcharge applies for payments with American Express and Diners Club credit cards.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: ADL

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Public parking is possible on site (reservation is not possible) and costs AUD 15 per day.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7.8
Based on 3575 reviews
Cleanliness: 5.7
Service: 8.7
Location: 8.2
Room Quality: 7.2
Amenities: 8.2
Value for Money: 7.7
Food and Beverage: 8.7
Overall Experience: 8
A
a couple au
7
Pros:

Reception open 24 hour

Cons:

Was going to charged $15 for Carpark but no carparks left so had to park on the street.
One of the 2 keys failed so we used the 2nd key that worked. When we returned from dinner the 2nd key didn't work lucky reception was open to reprogram one of the keys.

2026-05-12 via Nuitee
R
Rosalie solo_traveller au
9
Pros:

Locatio

Cons:

Friendly staff

2026-05-12 via Nuitee
J
Jo-Anne solo_traveller au
8
2026-05-12 via Nuitee
M
Michael extended_group au
4
2026-05-11 via Nuitee
A
Alyia solo_traveller au
8
2026-05-11 via Nuitee
J
Jenny solo_traveller au
1
Pros:

I am really upset about the communication I was told no booking under my name

Cons:

Because no.bookimg found I did not travel from the country as I couldn't get deceive answers after many attempts of emailing

2026-05-11 via Nuitee
B
Berutishaze couple au
6
2026-05-10 via Nuitee
W
Way solo_traveller au
8
2026-05-10 via Nuitee
N
Nikhil solo_traveller au
6
Our stay
Pros:

Rooms were quite large and comfortable

Cons:

PLEASE READ THE FINEPRINT TO AVAIL BENEFITS WHEN STAYING HERE
The staff in reception could definitely be more polite when explaining the benefits I.e. the $10 per day voucher for not using housekeeping. The room bathroom had a lot of mould and could have been maintained better. One of the elevators remained out of order during our 4 day stay

2026-05-06 via Nuitee
F
Fee 030 couple au
3
Cons:

The floor in our room was wet from a leaking shower. When I spoke to reception they offered me towels to put on the floor to soak up the water.

2026-05-06 via Nuitee
M
Moldovan family_with_children au
9
2026-05-05 via Nuitee
R
Robyn couple au
9
2026-05-05 via Nuitee
F
Florence couple au
8
2026-05-05 via Nuitee
K
Karen family_with_children au
8
good
Pros:

location

Cons:

only a kettle no toaster cutlery plates or microwave

2026-05-04 via Nuitee
D
Denice solo_traveller au
9
2026-05-04 via Nuitee
A
Anju family_with_children au
5
Pros:

Easily accessible

Cons:

We paid extra 15$ for the parking per night & we were promised with confirmed onsite parking. However, when we came back at night, no parking space was found . Reception staff were rude when reported, said they cant do anything.. Even whilst check-in, the reception staff was not cooperative and welcoming.

2026-05-03 via Nuitee
M
Merino solo_traveller au
6
Pros:

Quite, balcony, bed was so comfortable.

Cons:

No drinking water in rooms.

2026-05-03 via Nuitee
B
Brendan family_with_children au
10
Loved it.
Pros:

Clean. Close to a nice park and the city. Friendly staff.

2026-05-03 via Nuitee
J
Jacinta family_with_children au
6
Overall it was okay for the short time we were there, however I won’t be returning anytime soon.
Pros:

Breakfast was great and the hotel is in a good location.

Cons:

Seems like there is no sound proofing, it was very loud even throughout the night. You could hear the lift, footsteps through the hallway etc. The room wasn’t overly clean, corners of the room looked like they hadn’t been vacuumed for sometime and the bathroom didn’t feel as clean as it could have been.

2026-05-03 via Nuitee
K
Kath family_with_children au
8
Would recommend
Pros:

Location, comfort, easy check in all good.

Cons:

Elevator was very slow and a long wait at times.

2026-05-01 via Nuitee