The Terrace Hotel Adelaide

Hotels
Independent Collection
7.8 (3672 reviews)
208 South Terrace , Adelaide , au

Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Heating
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Decent breakfast
Cons:
Dirty rooms
Noise from other guests
Inflated prices during events

Categories

Cleanliness
5.7
Several reviews mentioned dirty rooms and poor maintenance.
Service
8.7
Overall, staff were described as friendly and helpful.
Location
8.2
Location was appreciated for proximity to events and amenities.
Room Quality
7.2
Rooms were generally clean, but some were noisy and other complaints were noted.
Amenities
8.2
Guests enjoyed the amenities, though some mentioned a lack of certain facilities.
Value for Money
7.7
Price pointed out as inflated during events but value was generally recognized.
Food and Beverage
8.7
Breakfast received positive feedback from various reviews.
Overall Experience
8
Most guests mentioned having a pleasant stay despite some concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 02:53

Property Description

Luxurious Accommodation with Stunning Views
Experience 4.5-star luxury at The Terrace Hotel Adelaide, where each room offers breathtaking views of either the Adelaide Hills and Mount Lofty or the charming suburbs and Gulf Saint Vincent.

Convenient Location and Tranquil Setting
Nestled on the edge of the city center, our hotel provides the perfect blend of urban convenience and serene parkland surroundings.

Gourmet Dining and Nearby Attractions
Indulge in exquisite dishes at the contemporary Terrace Bar and Kitchen, showcasing the finest local ingredients. Explore the city effortlessly with a tram stop just steps away, connecting you to premier shopping and dining destinations.

Book now to elevate your Adelaide experience at The Terrace Hotel.

Important information:

Please note that a 1% surcharge applies for payments with Visa and Mastercard credit cards.
Please note that a 3% surcharge applies for payments with American Express and Diners Club credit cards.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: ADL

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Public parking is possible on site (reservation is not possible) and costs AUD 15 per day.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7.8
Based on 3672 reviews
Cleanliness: 5.7
Service: 8.7
Location: 8.2
Room Quality: 7.2
Amenities: 8.2
Value for Money: 7.7
Food and Beverage: 8.7
Overall Experience: 8
R
Rhonda couple au
7
Good that it was close to St Andrews Hospital where we had appointments
Pros:

Breakfast was good

Cons:

No dinner served Sunday night.

2026-07-25 via Nuitee
C
Chapman extended_group au
8
2026-07-25 via Nuitee
C
Chloe couple au
7
2026-07-25 via Nuitee
D
Daniel solo_traveller au
7
2026-07-24 via Nuitee
C
Candice family_with_children au
3
Pros:

Location

Cons:

Staff were rude (also witnessed an interaction with another guest and was shocked at their dismissal and helpfulness over an issue! Disgusting!) no help at all with parking after being told they were full, 1 lift working and was extremely slow. 10 min wait just to get down to the ground floor! No bath mat in bathroom. Face washer and towels stained. Can hear everything from the room above and rooms next door!

2026-07-24 via Nuitee
J
Jane couple au
9
Very comfortable, great having restaurant available
Pros:

Value for money, location

Cons:

Shower over bath. Older people find it difficult and unsafe to get into.

2026-07-23 via Nuitee
R
Robyn couple au
8
Convenient
Pros:

Easy booking and great location . Price had gone up from last time.

Cons:

Bathroom needs renovation and the bath/ shower is dangerously slippery

2026-07-20 via Nuitee
J
Jhazhelou family_with_children au
7
Pros:

The location and price

2026-07-19 via Nuitee
G
George solo_traveller au
10
Great value
Pros:

Room size , set up , staff , all great

Cons:

Bath tub not having non slip , very minor thing

2026-07-18 via Nuitee
C
Chrys extended_group au
8
2026-07-18 via Nuitee
M
Marie solo_traveller au
8
2026-07-17 via Nuitee
X
xiaotong family_with_children nz
9
2026-07-17 via Nuitee
V
Vito solo_traveller au
8
it was ok
Pros:

Room was good . Comfy bed Good views from Balcony

Cons:

At Breakfast i asked for Tomatoes and the guy said they didnt grow this Year. Was he taking the Piss.

Who says that

Aircon very old and loud Car park was full and wasnt imformed you could use the adjacant car park aswell

Raining so I had to go move the car to the other car park or i wouldve got fined the Bloke at reception told me who was a bit rude about it 1 Lift working had to wait way to long to go up or down Lots of angry people

2026-07-17 via Nuitee
N
Nafisa family_with_children au
7
Hotel was good. Staffs are friendly and quick with communication.
Pros:

Friendly staff, room orientation with two beds nicely accommodated three persons.

Cons:

Access to a microwave in the room during winter days was greatly missed.

2026-07-17 via Nuitee
R
Richard family_with_children au
6
Average. I have stayed at better for the same price.
Pros:

A nice quiet spot close to the Adelaide city centre

Cons:

One lift was out of action and only left one working lift. Wait times were long for the lift.
Car parking was terrible, especially since we paid for parking and struggled to get a park.

2026-07-16 via Nuitee
S
sophie family_with_children au
6
Pros:

Good location,very friendly staff,easy parking and check in/check out process online

Cons:

Curtains in the room were disgustingly filthy,even my 8 year old commented

2026-07-15 via Nuitee
S
Steffi couple au
7
2026-07-15 via Nuitee
I
Ian couple au
7
Pros:

There for Specialist and location is perfect for it.Close to CBD

Cons:

The house keeping is a bit of hit and miss.
The bed making ability needs a bit more attention as with the bathroom cleaning.

2026-07-14 via Nuitee
C
Cateline solo_traveller au
9
Pros:

The staff are amazing
The rooms are a great size!

Cons:

A microwave in the room would be really amazing just to heat food or drinks up!

2026-07-14 via Nuitee
T
Tennille family_with_children au
3
Pros:

Location to city.
Easy check in and out

Cons:

Only one working elevator and it was slow.
Our TV remote didn’t work.
Not given enough towels each day.
Old/tired rooms and decor

2026-07-14 via Nuitee