The Terrace Hotel Adelaide

Hotels
•
Independent Collection
7.8 (3599 reviews)
208 South Terrace , Adelaide , au

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Children allowed

Facilities

Parking
Non-smoking rooms
Air conditioning
Restaurant
Terrace
Family rooms
Lift / Elevator
Luggage storage
Fax/photocopying
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Decent breakfast
Cons:
Dirty rooms
Noise from other guests
Inflated prices during events

Categories

Cleanliness
5.7
Several reviews mentioned dirty rooms and poor maintenance.
Service
8.7
Overall, staff were described as friendly and helpful.
Location
8.2
Location was appreciated for proximity to events and amenities.
Room Quality
7.2
Rooms were generally clean, but some were noisy and other complaints were noted.
Amenities
8.2
Guests enjoyed the amenities, though some mentioned a lack of certain facilities.
Value for Money
7.7
Price pointed out as inflated during events but value was generally recognized.
Food and Beverage
8.7
Breakfast received positive feedback from various reviews.
Overall Experience
8
Most guests mentioned having a pleasant stay despite some concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 02:53

Property Description

Luxurious Accommodation with Stunning Views
Experience 4.5-star luxury at The Terrace Hotel Adelaide, where each room offers breathtaking views of either the Adelaide Hills and Mount Lofty or the charming suburbs and Gulf Saint Vincent.

Convenient Location and Tranquil Setting
Nestled on the edge of the city center, our hotel provides the perfect blend of urban convenience and serene parkland surroundings.

Gourmet Dining and Nearby Attractions
Indulge in exquisite dishes at the contemporary Terrace Bar and Kitchen, showcasing the finest local ingredients. Explore the city effortlessly with a tram stop just steps away, connecting you to premier shopping and dining destinations.

Book now to elevate your Adelaide experience at The Terrace Hotel.

Important information:

Please note that a 1% surcharge applies for payments with Visa and Mastercard credit cards.
Please note that a 3% surcharge applies for payments with American Express and Diners Club credit cards.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: ADL

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Public parking is possible on site (reservation is not possible) and costs AUD 15 per day.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7.8
Based on 3599 reviews
Cleanliness: 5.7
Service: 8.7
Location: 8.2
Room Quality: 7.2
Amenities: 8.2
Value for Money: 7.7
Food and Beverage: 8.7
Overall Experience: 8
A
Astrid • solo_traveller • de
9
2026-06-12 • via Nuitee
A
Anne • extended_group • au
10
Value for money - location quiet and safe
Pros:

Pricing was excellent - location quiet and safe - Staff very pleasant

2026-06-12 • via Nuitee
N
Nicky • family_with_children • au
6
Good, check if there is a wedding on before doing final payment or we had a room on the top floor
Pros:

good comfortable room

Cons:

have stayed here multiple times as is affordable, clean, comfortable and great location. unfortunately this timemno consideration by the hotel to put a family away from a wedding on the Saturday night we were on the 2nd floor and had very very loud music until 11pm...love a good wedding but the hotel really needs to think about where they put guests

2026-06-11 • via Nuitee
A
Anthony • couple • au
8
2026-06-11 • via Nuitee
J
Julianne • couple • au
9
2026-06-10 • via Nuitee
A
Ann • solo_traveller • au
7
Comfortable, well used Hotel in good location.
Pros:

View to Hills nice, big room. Close to public transport and cafes.
Breakfast is exceptional and a very good price. Fresh, big selection and staff attentive,

Cons:

Very disappointing there is only 1 lift working with the number of guests using it. Daily housekeeping needs improvement.

2026-06-10 • via Nuitee
C
Chrys • solo_traveller • au
8
2026-06-10 • via Nuitee
K
K. SA • solo_traveller • au
8
Pros:

Great position, lobby and reception staff lovely.
Comfy beds, good aircon, functional big bathroom with good towels and shower pressure A1.
Simple quick check in and easy, secure parking.

Cons:

Difficulty connecting tv for streaming.
User portal for hotel glitchy, frustrating to navigate.
If you have a coffee pod machine, I expect a couple of pods to use.
We have become accustomed to a microwave in even 2 star motels so was surprised not to find one in our room.
Had to keep our tv volume very low( barely audible from the bed) because it disturbed our neighbours.

2026-06-10 • via Nuitee
J
Julianne • couple • au
9
2026-06-10 • via Nuitee
N
Narayan • solo_traveller • au
8
2026-06-09 • via Nuitee
L
Louisa • solo_traveller • au
8
2026-06-09 • via Nuitee
N
Natsuha • family_with_children • au
7
Pros:

The bed was so comfortable and half hr drive from everything the view even from the first floor was nice

Cons:

No microwave in the room

2026-06-09 • via Nuitee
K
Kayleigh • couple • au
5
Pros:

Everything was quick and easy e.g check in and out

Cons:

Cleanliness, tv was not user friendly, didnt look like the photos

2026-06-08 • via Nuitee
M
Margie • solo_traveller • au
7
Pros:

Staff are very helpful
Place are close to public transport.

Cons:

Room are not 100% clean,
Balcony are dirty.

2026-06-08 • via Nuitee
M
Muhammad • couple • au
8
Could have been better
Cons:

On Saturday music was very loud which continued almost until midnight, which was extremely disturbing for sleeping, have to wait for a few hours to go to sleep, I contacted reception staff, they attended my phone 1st time and informed me that music will stop by 11PM, but it still continued, I rang to check about the end timing for music, no one attended the phone, which was extremely disappointing

2026-06-07 • via Nuitee
W
Wilma • couple • au
9
All good we won the footy too.
Pros:

Very friendly helpful staff

Cons:

Lift out of order but guess this happens

2026-06-07 • via Nuitee
W
Wilsen • couple • au
4
Needs an update
Cons:

Very run down furnishings

2026-06-06 • via Nuitee
P
Peter • solo_traveller • au
7
2026-06-05 • via Nuitee
L
Leanne • couple • au
10
Pros:

Clean, comfortable, excellent service, all staff very friendly and efficient customer service, great location. Highly recommended.

Cons:

Nothing to dislike.

2026-06-05 • via Nuitee
A
Adrian • family_with_children • au
6
Pros:

Have booked multiple times at The Terrace, It is a lovely hotel

Cons:

Booked 2 Family rooms with the request of having a joining internal door so our families could mingle. Called two weeks prior to arrival to confirm and staff member at the time confirmed that YES there would be 2 rooms side by side with an internal joining door.

Then I received a call on the day of arrival confirming that two rooms had been booked, I asked to confirm above request in which the response I received was 'we cannot do that', after futher discussions with the staff member, they confirmed the rooms would in fact be connecting.

When we arrived we were given our keys, headed upstairs to find the rooms, while yes were side by side. They didnt have the inter connecting door. After conversation with front of house admin, it was pretty much `sorry the room that was interconnecting checked in earlier then you so we cannot accommodate your request'

I love the terrace, I am hoping it was just a once off of miscommunication and poor form as I have been here multiple times and have never been able to fault them.

2026-06-05 • via Nuitee