Quality Hotel City Centre

Hotels
•
Quality Inn
8.4 (1780 reviews)
22 Elizabeth Street , Coffs Harbour , AU

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
Heating
See all facilities

Review Highlights

Pros:
Very clean rooms and bathrooms
Friendly, helpful staff
Convenient central location near highway and shops
Spacious, modern rooms (some with kitchenettes)
EV charging available
Good value for money
Cons:
Intermittent Wi‑Fi reported by some guests
Occasional maintenance issues (dripping taps)
Some road noise for certain rooms
Limited guest laundry capacity during peak times
Minimal kitchen utensils in some rooms

Categories

Cleanliness
8.6
Most reviews praise rooms and bathrooms as very clean and welcoming; a few notes about minor maintenance (dripping taps) tempered an otherwise strong cleanliness record.
Service
8.7
Staff are consistently described as friendly, helpful and professional; positive check‑in interactions were frequently mentioned.
Location
8.6
Convenient, central location just off the highway and close to shops and restaurants — ideal for overnight stops; some guests reported road noise.
Room Quality
8.5
Rooms are often described as spacious, modern and comfortable (some with kitchenettes and well‑stocked mini‑bars); overall room quality is high.
Amenities
7.6
Good amenities noted (EV charging, mini‑bar, kitchenettes); however intermittent Wi‑Fi and limited guest laundry capacity were called out as weaknesses.
Value for Money
8.4
Multiple guests commented that the accommodation represents excellent value for the price and exceeded expectations for its price point.
Food and Beverage
8
Continental breakfast was described positively by those who used it and the mini‑bar was well stocked; food/beverage was less frequently discussed overall.
Overall Experience
8.8
Many guests would rebook and described stays as comfortable, quiet and convenient for travel — ideal for short/overnight stays with only minor issues noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:23

Property Description

Luxurious Amenities
Quality Hotel City Centre offers a seasonal outdoor swimming pool, fitness centre, and an à la carte restaurant and bar. Guests enjoy free access to laundry facilities, WiFi, and on-site parking.

Comfortable Rooms
Each room features an en suite bathroom with complimentary toiletries, air conditioning, and an LCD TV. Guests can also make use of the refrigerator and tea/coffee making facilities provided.

Culinary Delights
The on-site restaurant serves a self-serve continental breakfast and modern Australian cuisine during the week. Indulge in delicious meals just steps away from your room.

Book your stay at Quality Hotel City Centre now for a luxurious and convenient experience.

Important information:

Please note that Amex and Diners now has 2% fee, Visa and MasterCard still 1.5%.

Please note that there is a non refundable 1.5% charge when you pay with a credit card. A valid credit card must be presented upon arrival. Please note that the credit card presented on check-in must be in the same name as the guest on the booking confirmation.

Please note that the property offers daily housekeeping Monday-Friday. If you are staying over the weekend and require fresh towels or anything else, please inform reception the day prior. If you wish to opt out of housekeeping during your stay please let reception know.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: CFS

Location

Guest Reviews

8.4
Based on 1780 reviews
Cleanliness: 8.6
Service: 8.7
Location: 8.6
Room Quality: 8.5
Amenities: 7.6
Value for Money: 8.4
Food and Beverage: 8
Overall Experience: 8.8
J
John Walter • solo_traveller • au
8
Clean, close to the city on just off highway.
Pros:

Central

Cons:

Maintenance - dripping taps, wi-fi intermittent signal

2026-10-29 • via Nuitee
G
Gina • extended_group • au
7
2026-10-26 • via Nuitee
T
Tina • family_with_children • au
8
2026-10-26 • via Nuitee
S
Selena • couple • au
3
2026-10-25 • via Nuitee
M
Mel Lockyer • family_with_children • au
10
2026-10-22 • via Nuitee
A
Andrew • extended_group • au
7
Nothing to fault. Both interactions with staff were so nice and friendly. A credit to the establishment
Pros:

Friendly staff, comfortable beds and very clean room

Cons:

Not enough washrrs or dryers in Guest laundry.( not the hotel’s fault but most visitors were scrambling to clean uniforms for oztag tournament

2026-10-21 • via Nuitee
S
Semb • family_with_children • no
7
2026-10-18 • via Nuitee
N
Nicole • couple • au
9
Overnight stay. All needs well met. Would rebook in the future.
Pros:

Size of room and location.

2026-10-18 • via Nuitee
C
Cathy • family_with_children • au
10
Pros:

Thankyou a lovely stay

2026-10-17 • via Nuitee
T
Troy • couple • au
10
Exceeded expectations. Would stay here again.
Pros:

We had a twin room that was quite spacious. Shower recess was also quite roomy. Room and bathroom clean and welcoming. Well stocked mini bar. Handy location just off the highway and close to shops. Very quiet. Reception staff friendly.

Cons:

Nothing. It was a comfortable overnight stay

2026-10-13 • via Nuitee
H
Harvinder • solo_traveller • au
10
2026-10-13 • via Nuitee
D
Darren • solo_traveller • au
9
Huge room, clean, super friendly staff. I will book this location again
Pros:

Huge room, clean, super friendly staff. I will book this location again. It also provided EV charging, what a Bonus

Cons:

I head out too early in the morning to continue my trip

2026-10-12 • via Nuitee
K
kilic • couple • au
8
Satisfied.
Pros:

Didn't have breakfast. Very new, nice facilities. No compl.

Cons:

No complaints.

2026-10-12 • via Nuitee
J
John Eklund • couple • au
8
Great place to stop over to get to somewhere else
Pros:

Clean central location

Cons:

Some road noise

2026-10-10 • via Nuitee
H
Helen • solo_traveller • au
10
2026-10-10 • via Nuitee
M
Makayla • family_with_children • au
8
2026-10-09 • via Nuitee
L
lynne • solo_traveller • gb
9
Pros:

It was handy for the town.

Cons:

Couldn't get the WiFi working to stay connected with home and we are from UK so it was essentially.

2026-10-07 • via Nuitee
J
Jordy • family_with_children • au
10
Pros:

The bed was comfortable, the room was clean

Friendly staff

Cons:

Nothing

2026-10-07 • via Nuitee
K
Kerina • couple • au
8
Comfortable, clean and friendly, helpful staff.
Pros:

Convenient and easy to locate. Proximity to restaurants and shopping centre. Lovely room with comfortable bed and cleanliness.

2026-09-17 • via Nuitee
P
Penny • couple • au
10
We enjoyed it so much.
Pros:

The bed was very comfortable, the room was very clean. The gentleman was very helpful when we arrived.
Car parking was very handy to our Unit. Wifi worked as well. We would definitely stay there again.

Cons:

Nothing realy! It was perfect!
Also not very far to get back on the highway M1 to come back to the Gold Coast.
It was, for us, a perfect location for overnight stay as we were passing through Coffs Harbour.
Yes we would have loved to stay longer, but we needed to get back home.

2026-09-13 • via Nuitee