Comfort Suites Charleston West Ashley

Hotels
•
Comfort Suites
8.8 (1406 reviews)
2080 Savannah Highway , Charleston , US

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Friendly staff
Location convenience
Clean rooms
Cons:
Noise from the outside
Minor cleanliness issues
Limited breakfast options

Categories

Cleanliness
8.76
Some reviews indicated issues with cleanliness, such as mold in the bathtub and a tired facility.
Service
9.23
Several reviews highlighted the friendly and helpful staff, indicating a strong service experience.
Location
8.77
Location was often mentioned as convenient, though some noted noise from traffic nearby.
Room Quality
8.72
Rooms matched expectations in size and comfort, though some noted noise issues.
Amenities
8.75
Breakfast was generally described as adequate but not excellent; overall amenities satisfactory.
Value for Money
8.71
The hotel provided good value relative to the experience and pricing.
Food and Beverage
8.76
Breakfast options were appreciated, though some items like eggs could be better.
Overall Experience
8.73
The overall experience was positive, with minor issues noted but a strong likelihood of return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 18:32

Property Description

Modern Amenities
Comfort Suites Charleston West Ashley boasts modern rooms equipped with convenient amenities like a microwave and refrigerator. The spacious suites also feature a flat-screen cable TV, in-room safe, and coffee maker for a comfortable stay.

Convenient Facilities
Guests can enjoy the indoor pool, free WiFi, gym access, and business center at Comfort Suites West of the Ashley. Additionally, a continental breakfast is offered daily, and a 24-hour convenience store provides snacks for anytime cravings.

Nearby Attractions
Conveniently located just 10 minutes from Charles Towne Landing, this hotel is a short drive away from Historic Charleston, the South Carolina Aquarium, Middleton Place historic plantation, and the Medical University of South Carolina. Experience comfort and convenience at Comfort Suites Charleston West Ashley.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CHS

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: Yes
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.8
Based on 1406 reviews
Cleanliness: 8.76
Service: 9.23
Location: 8.77
Room Quality: 8.72
Amenities: 8.75
Value for Money: 8.71
Food and Beverage: 8.76
Overall Experience: 8.73
R
Rebecca • couple • us
8
Very pleasant stay.
Pros:

Breakfast was very good. Very clean and comfortable

Cons:

Nothing

2026-09-14 • via Nuitee
C
Carlos R • couple • us
6
Pros:

El hotel en general estuvo bien

Cons:

Reservamos una habitación con cosina y cuando llegamos nos dieron una regular sin cosina

2026-09-11 • via Nuitee
E
Edward • solo_traveller • us
7
2026-09-08 • via Nuitee
D
Destiny • couple • us
6
It was nice for the short stay. I didn’t like the bathroom at all.
Pros:

The front desk staff were nice.

Cons:

The shower and bathroom need an update. The housekeeping staff need to do better about cleaning the rooms for the next guest.

2026-09-08 • via Nuitee
D
Dorothy • family_with_children • us
9
We really enjoyed our visit
Pros:

Clean
Nice size
Big bathroom
Comfortable bed

Cons:

Small pool for such a large place
One of the staff members was extremely rude while the other girl was extremely helpful. Our 1st night the AC leaked really bad. We got upgraded to a bigger and better room for our 2nd night

2026-09-05 • via Nuitee
Y
Yarden • family_with_children • il
3
Pros:

Regular hotel. Nothing specific

Cons:

We arrived at 10pm. The pullout bed was not made, there were no linens. I had to go down to reception and get the linens and put them on myself. No duvet as well. Only got a lousy microfiber for the pullout bed and was cold all night. The next day I asked for another blanket, they gave me a bed cover.

2026-09-04 • via Nuitee
A
Asia • couple • us
10
2026-09-02 • via Nuitee
W
Wiggins • solo_traveller • us
8
Good location
Pros:

The breakfast accommodation

Cons:

The pool area was dirty the entire stay after informing desk employee. She stated that maintenance was off.😠. Other than that the hotel was good place to stay.

2026-08-30 • via Nuitee
J
Johnny • family_with_children • us
8
2026-08-29 • via Nuitee
M
Mary • solo_traveller • us
9
Pros:

The beds were comfy & clean facilities

Cons:

Difficult to get in & out of the parking lot

2026-08-23 • via Nuitee
A
Alx_is • family_with_children • us
8
Très bon hôtel pour visiter Charleston sur quelque jours, pratique si vous êtes en famille.
Pros:

Bon petit déjeuné, chambre spacieuse et pratique. Possibilité de se garer facilement. Un petit repas fournis le soir avant 19h, très pratique.

Cons:

Chambre et équipement à remettre un peu au goût du jour.

2026-08-22 • via Nuitee
B
Baker • solo_traveller • us
8
Pros:

The front desk and kitchen staff were out going and friendly, great thing

2026-08-22 • via Nuitee
D
Dungan Jr • extended_group • us
10
Pros:

Not enough variety for breakfast, no fruits or oatmeal.

Cons:

Was clean and quiet, very good customer service

2026-08-21 • via Nuitee
J
Janet • solo_traveller • us
9
Pros:

Friendly helpful staff. Comfortable room.

2026-08-21 • via Nuitee
C
Carmen • family_with_children • us
5
The staff was very friendly even though the room could have been better I would come back
Pros:

It was convenient location

Cons:

I found water stains from some cups not clean from previous users.
I also let the clerk know that the ottoman was torn and the night stand on the right side was very damaged with deep scratches. Plus the sofa cushion on the right side had a stain on it. She asked if I wanted to change rooms but I let her know I was just going on record about the damage I saw. I just drove 12 hours so I just wanted to go to sleep.

2026-08-18 • via Nuitee
H
Harpreet • extended_group • us
3
2026-08-18 • via Nuitee
J
Jeannie • family_with_children • us
10
The staff was nice overall and the experience was excellent.
Pros:

Close to the highway

Cons:

N/A

2026-08-17 • via Nuitee
C
Carlette • solo_traveller • us
10
Great 👍
Pros:

Needs improvement, more meat options

Cons:

Nothing

2026-08-17 • via Nuitee
K
kindra Gibbs • family_with_children • us
9
great location
2026-08-17 • via Nuitee
F
Felix199580 • solo_traveller • ch
8
2026-08-15 • via Nuitee