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Facilities
Property facilities
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WiFi available
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Free WiFi
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Parking
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Non-smoking rooms
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Air conditioning
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24-hour front desk
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Restaurant
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Room service
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Heating
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Terrace
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Family rooms
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Lift / Elevator
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Luggage storage
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Safety deposit box
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Bar
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Facilities for disabled guests
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Meeting/banquet facilities
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Skiing
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Ski storage
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Currency exchange
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Bowling
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Chapel/shrine
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Private parking
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Accessible parking
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Street parking
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Vending machine - drinks
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Kid-friendly buffet
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Wine/champagne
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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First aid kit available
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Sanitized tableware & silverware
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Guest room sealed after cleaning
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Physical distancing in dining areas
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Process in place to check health of guests
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Access to health care professionals
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24-hour security
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Thermometers for guests provided by property
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Key card access
Review Highlights
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Property Description
Mountain Views and Luxury Accommodation
Experience the breathtaking beauty of Ishikari Bay and the surrounding mountains from Grand Park Otaru. The luxury hotel offers spacious guest rooms with modern furnishings, ensuring a comfortable and relaxing stay.
Convenient Location for Shopping and Sightseeing
Located adjacent to Wing Bay Otaru, one of Hokkaido's largest shopping malls, Grand Park Otaru is the perfect base for indulging in retail therapy and exploring local attractions. With easy access to Otaru-Chikkō Station, guests can enjoy seasonal activities like skiing and cruising.
Culinary Delights and Amenities
Indulge in the best of Otaru's cuisine at the hotel's specialty restaurants and bar. Additionally, guests can take advantage of laundry services, dry cleaning facilities, and on-site gift shops for souvenirs.
Book your stay at Grand Park Otaru now and immerse yourself in luxury and convenience amidst the natural beauty of Otaru.
Full payment is required at check-in.
Rates differ according to the number of guests. Please indicate the correct number of guests staying at the time of booking.
Please note that the hotel will undergo the replacement works of the main entrance automatic door on the first floor on the following dates: 28 February 2024 - 27 April 2024. During this period, guests may experience some noise. For further information, please contact the hotel directly.
A deposit may be required at the property.
Location
Guest Reviews
広くて高級感があった。
ドッキリされてるのかと思った
中国人観光客のマナーがなってない
朝食が期待以上、スタッフもとても親切でした
別に何も無い
First impressions were of a very grand hotel and certainly the facilities, room (we overlooked the marina) and breakfast were great. The location is great for the station but the centre of Otaru is a good 25 minute walk away along a busy road. The Hotel is situated between and connected two large shopping centres - so loads of shopping very nearby
We were surprised that we couldn't get dinner in the hotel and also that when we went to the bar on returning to the hotel after a meal in town it wasn't very welcoming. One funny thing was that we could only choose drinks from a set menu when there were other drinks in bottles behind the bar that we could not have, e.g. certain liqueurs (or were the bottles empty and just there for show!). One would expect a hotel of this quality to have a fully operational bar and offer dinner.
ロケーションがよく、室内が広々してよい
室内で喫煙できると最高でした
オーシャンビュー！スタッフの方の対応も良かった！
ちょっと高い
ベッドが良かった。
14階の製氷機が故障で使えなかった。冷蔵庫の中に前のお客さんの物が入っていた！
お値段がさほどしなかったのであまり期待してませんでしたが、正面玄関を見てびっくりしました。豪華です！大手チェーン店と比べなかなかの面構えでした。朝食もチェーン店と比べてひと工夫され美味しかったです。
車で行きましたが駐車場入り口が分からず一度通り過ぎました。今回は山側の部屋でしたので海側がおすすめだと思います。
朝食がとても良かったです。
冷凍品をフロントで預かってもらえるかお願いすると、快く預かってもらえました。
おかげで安心して休むことができました。
また利用したいとおもいます。
Due to flight delays, we were only able to stay for a few hours. We arrived around midnight, but the reception staff were still incredibly friendly and made the check-in process smooth and welcoming.
The foyer was beautiful and inviting, with convenient access to the shopping centres. Our room was spacious, and the bathroom was clean and well maintained.
Although our stay was very short, we were impressed with what we saw and would have loved the opportunity to explore more of the hotel and its facilities.
The room was a little warm during our stay, and we were unable to adjust the heating. Reception advised that the rooms provide heating only and do not have a cooling function.
As we arrived quite late and just wanted to get some sleep, we didn't realise until the following morning that one of the windows could be opened. This may have helped cool the room and improve comfort overnight.
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