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Facilities
Property facilities
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WiFi available
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Free WiFi
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Parking
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Free Parking
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Non-smoking rooms
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Air conditioning
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24-hour front desk
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Restaurant
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Room service
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Business center
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Heating
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Family rooms
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Hiking
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Lift / Elevator
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Laundry
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Luggage storage
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Cycling
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Airport shuttle
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Safety deposit box
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Fax/photocopying
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Tour desk
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Facilities for disabled guests
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Ironing service
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Meeting/banquet facilities
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Dry cleaning
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Skiing
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Breakfast in the room
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Packed lunches
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Currency exchange
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Valet parking
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Casino
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Non-smoking throughout
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Private parking
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Private check-in/check-out
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Daily housekeeping
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Accessible parking
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Airport shuttle (additional charge)
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Shared lounge/TV area
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Parking garage
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Concierge service
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Snack bar
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Shuttle service
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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Food delivered to guest room
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CCTV outside property
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CCTV in common areas
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Process in place to check health of guests
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Access to health care professionals
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Screens / Barriers between staff and guests for safety
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24-hour security
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Delivered food - securely covered
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Security alarm
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Thermometers for guests provided by property
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Breakfast takeaway containers
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Mobile app for room service
Review Highlights
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Property Description
Luxurious Facilities and Gourmet Dining
Four Points By Sheraton Los Angeles offers luxury facilities in downtown Chile, including a gourmet restaurant serving Mediterranean and South American specialties. The contemporary 4-star design with floor-to-ceiling windows and comfortable seating areas provides a luxurious experience for guests.
Comfortable and Modern Rooms
All non-smoking rooms at Four Points feature air conditioning, LCD TV, private bathroom with free toiletries, and the exclusive Four Comfort™ Bed. Guests can enjoy mountain views and 24-hour room service for added convenience.
Convenient Amenities and Services
Guests can enjoy free Wi-Fi, a complimentary breakfast buffet, and access to a tour desk and car rental service for exploring the area. The on-site Casino and lobby bar offer additional opportunities for relaxation and entertainment.
Book your stay at Four Points By Sheraton Los Angeles for a luxurious and comfortable experience in downtown Chile.
Please note that an extra bed can be added to the rooms for an extra charge but depending on availability. Please contact the hotel to confirm.
LOCAL TAX LAW.
Based on local tax laws, all Chilean citizens and resident foreigners must pay an additional fee (IVA) of 19%
To be exempt from this 19% additional fee (IVA) the payment must be made in US dollars and a copy of the immigration card and passport must be presented. The passenger won't be exempt from this fee when paying in local currency. In case of no show the invoice will be billed in local currency, including this additional fee (IVA).
This additional fee (IVA) is not included in the hotel rates and must be paid seperately.
A deposit may be required at the property.
Location
Guest Reviews
La atencion del personal
Las camas no eran comodas.
Espacio interior ambiente gran altura. Buen baño podría ser mejor con shower y acristalado.
Falta de cariño en los detalles. Rack de televisión montado chueco y fijado así. Eso demuestra falta de control en mantenimiento y detalles. Otro ejemplo: papel higiénico de reserva con las toallas “donde quedó”. Falta de amenidades.
ubicación y estacionamiento
no estaba disponible el gimnasio y fue por una de las cosas que lo seleccione. no hubo compensación por el servicio no disponible ( personal desinformado).
hamburguesa publicada tampoco se encontraba disponible,
El trato del recepcionista fue muy poco amable y atento, practicamente respondio en tono burlesco y solo se limito hacer su pega, cero empatia.
Desayuno adecuado.
Contaba con opciones para restricciones alimentarias.
Horario adecuado.
Buena atención ante cualquier requerimiento.
Disponibilidad de ascensores.
Falta una renovación en mobiliario y alfombras.
Buen hotel aunque la calefacción no canción bien
En general todo estuvo muy bien. Personal muy amable
Desayuno a la habitación. bien, ubicacion buena
el cable
la cama
el omellete del desayuno
Instalaciones, ambientes, decoración
El estacionamiento es ajustado y no estaba limpio. Las niñas que atendían bar y restaurante no tenían mucho oficio, pero fueron respetuosas y pusieron buena predisposición. La pizza napolitana no era pizza napolitana.
Cómodo
Le falta una actualización
Ubicación, tamaño de la habitación, y atención del personal.
Falta mantención en las habitaciones del hotel. Por el precio uno espera otro nivel. Equipos de aire acondicionado ruidosos. El desayuno estaba bien, pero creo que podrían mejorar variedad. Incorporar opciones de niños por ejemplo. De los 4 ascensores del hotel, solo funcionaban 1, por lo que la subida a las habitaciones era muy lenta, y retrasaba las actividades. Los ascensores además eran pequeños.
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