Grand Hotel Açores Atlântico

Hotels
•
Bensaude Hotels Collection
9.6 (1553 reviews)
Avenida Infante D. Henrique, 113 , Ponta Delgada , PT
+351 296 302 200

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Excellent location
Friendly staff
Great service
Cons:
Limited pool and gym facilities
Inconsistent maid service

Categories

Cleanliness
9.41
The rooms are comfortable and well equipped. Very clean and comfortable.
Service
9.98
Staff do mais alto nível, atencioso a todas as necessidades e a todas as solicitações.
Location
9.92
Excellent location for exploring the island by car or the city by foot.
Room Quality
9.37
Large room, very clean and comfortable.
Amenities
9.2
Good breakfast; however, some comments on limited pool and fitness facilities.
Value for Money
9.56
Best luxury hotel for the price.
Food and Beverage
9.41
The bar and food were great; wonderful breakfast.
Overall Experience
9.98
Exceptional overall experience with friendly staff and great facilities.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 01:06

Property Description

Luxurious Accommodation
Indulge in the classic European Grand Hotel style with air conditioning, free WiFi, and stunning views of the city, bay, or ocean from your room or suite.

Culinary Delights
Savor the flavors of Azorean gastronomy at the à la carte restaurant overlooking the marina, enjoy a buffet breakfast with local products, and unwind at the Bistro for a casual meal or drink.

Convenience and Services
Benefit from 8 conference rooms, a heated indoor pool, a 24-hour reception, and amenities like a laundry service, babysitting, and airport transfers for a seamless stay.

Experience luxury, fine dining, and convenience at Grand Hotel Açores Atlântico. Book now for an unforgettable stay!

Important information:

Please note that when booking 5 rooms or more, different policies and additional supplements may apply.Parking is subject to availability due to limited spaces.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PDL

Location

Guest Reviews

9.6
Based on 1553 reviews
Cleanliness: 9.41
Service: 9.98
Location: 9.92
Room Quality: 9.37
Amenities: 9.2
Value for Money: 9.56
Food and Beverage: 9.41
Overall Experience: 9.98
M
Martyn • couple • gb
9
2026-11-07 • via Nuitee
K
Klassen • solo_traveller • ua
10
2026-11-05 • via Nuitee
A
Andreia Demeter • couple • ro
10
Relaxare, răsfăț, amintiri de suflet
Pros:

Amplasarea hotelului (perfect pentru preluare în excursii) și camera aleasă, cu vedere la ocean s-a dovedit o alegere perfectă; amabilitatea personalului; serviciul de seară
Bucuroși să aflăm că managerul de hotel este de origine român și a dorit să ne întâlnească 🔟
Poate fi una din cele mai bune alegeri de cazare din Ponta Delgada

Cons:

-

2026-11-04 • via Nuitee
M
Maria • couple • pt
8
Pros:

O espaço muito limpo e com conforto

Cons:

O pequeno almoço muito fraco para um hotel 5 estrelas

2026-11-02 • via Nuitee
M
Michel • extended_group • pt
10
Fantastisch hotel met uitstekende service en perfect gelegen tov stad en luchthaven
Pros:

Super vriendelijk personeel en zeer behulpzaam, zeer net hotel en uitstekende kwaliteit van het ontbijt.

Cons:

Prijzen van de drankjes aan de bar waren erg duur.
6 euro voor een cappuccino is teveel.

2026-11-01 • via Nuitee
I
Irina • couple • us
10
Will stay there again and again!
Pros:

Very nice hotel. Rooms are very good and very quiet, cannot hear anything. Nice balcony, great pool. breakfast is amazing.
Staff is really nice.

Cons:

Nothing.

2026-10-31 • via Nuitee
S
Sandra • couple • pt
10
2026-10-28 • via Nuitee
C
Carrie • solo_traveller • us
10
One of the best hotels I’ve stayed at, and I’ve traveled 20% of the world.
Pros:

Fantastic! Welcoming, helpful staff (from the doors to the desk to the eating area to the housekeepers). Great location for your pick-up and walking to downtown PD. 10-15 minutes from airport. Breakfast was exceptional. Rooms: beautiful with fluffy towels and hot water with shower / bathtub. Lots of space to unpack, hang, set out items.

2026-10-28 • via Nuitee
A
Arash • couple • de
10
A true five-star hotel!
Pros:

The breakfast was amazing, and the view of the port and sea was beautiful! The staff was very helpful, and the service was exceptional. It was truly a five-star experience!

2026-10-25 • via Nuitee
P
PAULO • couple • br
10
ME SENTI EM CASA
2026-10-25 • via Nuitee
L
Lucile • couple • fr
9
Pros:

Le service voiturier. La bonne insonorisation de la chambre. Le petit déjeuner. L'emplacement.

Cons:

Rien

2026-10-25 • via Nuitee
P
Peter • couple • ch
9
Good but pricy :)
Cons:

The sound isolation deserve to be better for 5 stars

2026-10-24 • via Nuitee
L
Leonie • couple • ca
10
Pros:

Déjeuner incroyable (buffet)
Chambre insonorisée et confortable avec balcon
Accès à la piscine et sauna

Cons:

Prix au bar élevés

2026-10-24 • via Nuitee
M
MarcoAVB • couple • pt
8
2026-10-22 • via Nuitee
A
Antonio • couple • es
10
Pros:

Estupendo hotel..desayuno excelente..y la recepción de 10...total que volveremos...

2026-10-21 • via Nuitee
D
Dariusz • extended_group • pl
9
2026-10-19 • via Nuitee
J
Jose Luis • solo_traveller • es
10
Estupenda estancia frente al mar
Pros:

Ubicación frente al mar y a un bonito paseo del centro. Buen desayuno con zumos variados y naturales

Cons:

Cuando llegamos, la chica de recepción no fue muy amable. Incluso nos preguntó si estábamos seguros de que era nuestro hotel y nos hizo sentir un tanto incómodos. El resto del personal en los restantes días fue correcto

2026-10-14 • via Nuitee
J
Jose Luis • solo_traveller • es
10
2026-10-14 • via Nuitee
N
Nelli • solo_traveller • ch
10
The The hotel made my visit to Ponta Delgada unforgettable.
Pros:

Excellent staff and superb service at reception, the bar, and the restaurant. The cleanliness of the room and the items provided, including towels and bathrobes, are excellent. The attention and service I received during my stay exceeded my expectations. The location is incredible.

Cons:

Absolutely nothing to mention—not a single thing.

2026-10-10 • via Nuitee
S
Sarah • extended_group • us
10
Excellent hotel
Pros:

Location is fantastic and the rooms are very relaxing. Beds and linens are perfect. Staff are helpful and professional.

Cons:

Nothing

2026-10-09 • via Nuitee