Grand Hotel Açores Atlântico

Hotels
•
Bensaude Hotels Collection
9.6 (1462 reviews)
Avenida Infante D. Henrique, 113 , Ponta Delgada , pt

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Children allowed

Facilities

Guest education on local ecosystems and culture
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Excellent location
Friendly staff
Great service
Cons:
Limited pool and gym facilities
Inconsistent maid service

Categories

Cleanliness
9.41
The rooms are comfortable and well equipped. Very clean and comfortable.
Service
9.98
Staff do mais alto nível, atencioso a todas as necessidades e a todas as solicitações.
Location
9.92
Excellent location for exploring the island by car or the city by foot.
Room Quality
9.37
Large room, very clean and comfortable.
Amenities
9.2
Good breakfast; however, some comments on limited pool and fitness facilities.
Value for Money
9.56
Best luxury hotel for the price.
Food and Beverage
9.41
The bar and food were great; wonderful breakfast.
Overall Experience
9.98
Exceptional overall experience with friendly staff and great facilities.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 01:06

Property Description

Luxurious Accommodation
Indulge in the classic European Grand Hotel style with air conditioning, free WiFi, and stunning views of the city, bay, or ocean from your room or suite.

Culinary Delights
Savor the flavors of Azorean gastronomy at the à la carte restaurant overlooking the marina, enjoy a buffet breakfast with local products, and unwind at the Bistro for a casual meal or drink.

Convenience and Services
Benefit from 8 conference rooms, a heated indoor pool, a 24-hour reception, and amenities like a laundry service, babysitting, and airport transfers for a seamless stay.

Experience luxury, fine dining, and convenience at Grand Hotel Açores Atlântico. Book now for an unforgettable stay!

Important information:

Please note that when booking 5 rooms or more, different policies and additional supplements may apply.Parking is subject to availability due to limited spaces.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PDL

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is needed) and costs EUR 13 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

9.6
Based on 1462 reviews
Cleanliness: 9.41
Service: 9.98
Location: 9.92
Room Quality: 9.37
Amenities: 9.2
Value for Money: 9.56
Food and Beverage: 9.41
Overall Experience: 9.98
D
Diego • solo_traveller • my
10
Pros:

We enjoyed our stay here very very much, was amazing overall, very comfortable, and amazing view from our balcony. The breakfast buffet was exquisite 👌

Cons:

There was a loud ringing noise in our room by the light switch by the door, but other than that, the room was perfect.

2026-05-23 • via Nuitee
I
Ishai • couple • il
10
Great hotel in Ponto Delgada
Pros:

Great hotel in good location.
Comfortable room, good breakfast, excellent staff.

2026-05-21 • via Nuitee
M
Maria • extended_group • de
10
Rundum ein perfekter Aufenthalt!
Pros:

Das Personal ist außergewöhnlich freundlich und zuvorkommend – von hilfreichen Ausflugstipps bis hin zu Restaurantreservierungen am Abend. Die Atmosphäre im Hotel ist sehr angenehm und lädt zum Wohlfühlen ein.
Das Frühstück ist abwechslungsreich und lässt keine Wünsche offen, insgesamt ist das Essen sehr lecker. Besonders hervorzuheben ist auch der Parkservice, der sich absolut lohnt – inkl. liebevoller Extras wie aufgefülltem Wasser im Auto.
Alles ist sehr sauber und gepflegt, das Preis-Leistungs-Verhältnis stimmt vollkommen. Die Lage direkt am Hafen mit Blick aufs Meer und fußläufiger Nähe zur Altstadt ist ideal. Für uns war Ponta Delgada der perfekte Ausgangspunkt, um die Insel zu erkunden.
Wir würden jederzeit wiederkommen!“

2026-05-20 • via Nuitee
L
LALIT • solo_traveller • gb
10
Could not be better……..
Pros:

Location, Staff’s politeness and attentiveness in Reception area, Bar area and Restaurant.

Cons:

Excellent location, facilities and staff.

2026-05-20 • via Nuitee
M
Maria Aparecida • solo_traveller • br
10
Tudo excelente
Pros:

Atendimento

Cons:

Nada

2026-05-18 • via Nuitee
K
Khalibi • couple • de
8
Schöne Lage am Hafen
Pros:

Man kann vom Hotel aus die Stadt gut fußläufig erkunden.

2026-05-18 • via Nuitee
M
Mary • extended_group • us
10
Superior hotel; knowledgeable and friendly staff; great food and excellent service from all aspects.
Pros:

Food was excellentllent. The desk staff was extremely helpful in arranging taxis for us so that we could go to places farther away on the island,

2026-05-17 • via Nuitee
C
Christoph • family_with_children • de
9
Pros:

Classic 5 star hotel with beautiful, traditionally styled rooms, very attentive staff and in a perfect location.

Cons:

Just a few details that might as well be a matter of personal taste. Also, I wasn’t exactly wowed by the breakfast (It was good, but given the high standards here I would have hoped for a little bit more than just that)

2026-05-16 • via Nuitee
H
Hortet • couple • es
8
Pros:

Breakfast very good, and beds are so good

Cons:

the pool area was closed and had to go to the next building and that was very bad

2026-05-16 • via Nuitee
N
Noelle • couple • us
9
2026-05-12 • via Nuitee
A
A.J.C • solo_traveller • ch
7
2026-05-10 • via Nuitee
P
Pedro • solo_traveller • pt
9
2026-05-09 • via Nuitee
K
Keith • couple • gb
9
2026-05-08 • via Nuitee
M
Malgorzata • couple • ch
10
Everything was great, clean and the staff very nice and friendly
Pros:

Everything was great, clean and the staff very nice and friendly

Cons:

-

2026-05-06 • via Nuitee
H
Hanspeter • couple • ch
8
Das Hotel entspricht eher einem 4 Stern 🌟 Hotel.
Pros:

Die Lage

Cons:

Das Personal an der Rezeption war nicht sehr hilfsbereit. Die Preise sind zu hoch. Die Zimmer sind eher 4 Stern.

2026-05-05 • via Nuitee
P
Peter • solo_traveller • de
6
2026-05-04 • via Nuitee
M
Marcia TYROL • solo_traveller • us
10
Pros:

Elegance of the hotel and the friendliness and helpfulness of the staff.

2026-05-03 • via Nuitee
G
Gil • couple • us
9
2026-05-02 • via Nuitee
O
Odilon • couple • br
9
Experiência maravilhosa
Pros:

Equipe atenciosa e com iniciativa

2026-04-30 • via Nuitee
P
Paul-André • couple • fr
9
2026-04-29 • via Nuitee