Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
See all facilities

Review Highlights

Pros:
Friendly staff
Beautiful location
Clean facility
Nice pool
Cons:
Limited food choices
Mosquito issues
Noise problems
Ongoing renovations

Categories

Cleanliness
8.48
The facility was clean, with visible care for detail, but issues like mosquitoes affected the overall impression.
Service
9.45
The staff were described as wonderful, friendly, and accommodating throughout the reviews.
Location
9.49
The hotel is right on the beach, making it a prime location for relaxation.
Room Quality
8.94
Rooms were spacious and clean, but some issues with room relocation and noise were mentioned.
Amenities
8.97
The pool and breakfast buffets received positive remarks, though some amenities were not as expected for a five-star resort.
Value for Money
8.93
Overall value was questioned due to the five-star claims not matching the experience.
Food and Beverage
7.98
Breakfast options were limited and not as diverse as expected for a five-star hotel.
Overall Experience
8.95
Despite some significant issues, positive aspects such as location and service contributed to a generally good experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 16:50

Property Description

Luxurious Accommodation
The Lamai Samui, a 5-star hotel in Lamai, offers a luxurious stay just steps away from Lamai Beach. Guests can enjoy air-conditioned rooms with modern amenities including a flat-screen TV, minibar, and private balcony overlooking the stunning surroundings.

Top-Notch Facilities
This hotel boasts an outdoor swimming pool, fitness centre, and a terrace for guests to unwind and relax. Additionally, the business centre, concierge service, and complimentary WiFi ensure a convenient and comfortable stay for all visitors.

Culinary Delights
Indulge in a delightful dining experience at the on-site restaurant, serving a variety of American and international cuisine. Guests can start their day with a buffet breakfast or opt for a vegetarian meal upon request.

Experience luxury and comfort at The Lamai Samui - book your stay now to create unforgettable memories.

Important information:

External activity may occasionally occur on adjacent land between 10:00 AM and 6:00 PM. All resort services and facilities remain fully operational, and guest experience is expected to remain unaffected.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: USM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for THB 1,500 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.9
Based on 1819 reviews
Cleanliness: 8.48
Service: 9.45
Location: 9.49
Room Quality: 8.94
Amenities: 8.97
Value for Money: 8.93
Food and Beverage: 7.98
Overall Experience: 8.95
A
Ajinder • couple • us
8
2026-06-17 • via Nuitee
R
Reza • couple • us
8
2026-06-17 • via Nuitee
V
Virsna • couple • fr
5
Got potentials but not as great resort as you can expect
Pros:

We did get an upgrade for the room but I think mostly it was because the hotel overbook the type of room we choosed at first.

Localisation seems ok

Cons:

There was renovation next to the main swimming pool so you either doesn't have much deckchair in the shade. The one that have more shade are very loud from the construction/renovation next to it. It wasn't mentionned from the hotel before booking or at arrival. I've attached a photo with the white wall from the construction.

It is more expensive to book the resort shuttle car from airport than to take a grab. Would have been nice to have the free shuttle with the price we already overpaid from the 5 nights we did there.

Room was a bit noisy because behind our room, I think there was a storage for cleaning workers and we heard a lot of movements and cleaning trolley.

The bedroom was bit small from what I expected and used to have in comparaison of all resorts I did in the past all around Asia.

Breakfast wasn't that great. I had better breakfast sandwich from the coffee shop next to the hotel.

Last of all, pool view from the room is great until there's an old guy or children swimming in front of your window that your bed is facing.

2026-06-10 • via Nuitee
A
Amy • couple • sg
10
We stayed at the Oceanfront Villa, which exceeded our expectations with its stunning beauty. The property's online r
Pros:

The serenity , designs and good vibe of the villa

Cons:

None

2026-06-10 • via Nuitee
R
Rebecca • family_with_children • gb
7
Good hotel but priced too high for service on offer
Pros:

The villa with the private pool is gorgeous. The food in the restaurant is tasty. The breakfast is varied and most staff, particularly Biggie, were wonderful and welcoming. The cleaning staff are very hardworking and lovely. The cooking class is well worth a try. The spa is stellar and the massages, whilst not standard Thai prices, are standout. Decent small gym.

Cons:

The location is a little out of town. You can walk it but a taxi is more comfortable. The restaurant becomes a different place after breakfast service finishes. Some members of staff do not seem to be hospitality trained and many were out of their depth. There were multiple evenings where drinks were forgotten and orders were mixed up. This is all forgivable if the staff are polite, unfortunately that wasn’t always the case. We have been travelling for 4 months now staying in many hotels and of the places we’ve stayed we felt the Lamai had the most unrealised potential. The front desk and the restaurant needed more managerial presence and at present the cost doesn’t match the quality of service on offer.

2026-06-08 • via Nuitee
S
Skouta • solo_traveller • au
8
2026-06-06 • via Nuitee
S
Stafford • couple • us
9
2026-06-02 • via Nuitee
S
Stephan • couple • de
4
Pros:

Architektur der Anlage auf den ersten Blick beeindruckend
Villa mit privatem Pool direkt am Strand hatte einen hohen Erholungswert und war das klare Highlight des Aufenthalts
Mitarbeitende vor Ort überwiegend freundlich, herzlich und bemüht

Cons:

Große Diskrepanz zwischen 5-Sterne-Anspruch und tatsächlichem Zustand der Anlage
Viele Bereiche sichtbar abgewohnt und unzureichend gepflegt
Strandbereich und insbesondere der beworbene Steg entsprachen nicht den offiziellen Bildern
Poolbereich und Liegen eher durchschnittlich statt luxuriös
Frühstück für diese Kategorie enttäuschend: geringe Auswahl, einfache Produkte, wenig Abwechslung
Management bei Beschwerden wenig kulant und kaum lösungsorientiert
Insgesamt eher Mittelklasse-Niveau statt echtes Premium- oder Luxusresort

2026-05-27 • via Nuitee
T
Tinlay • couple • ch
10
2026-05-24 • via Nuitee
M
Mohammed • couple • ae
8
2026-05-18 • via Nuitee
J
Judit • solo_traveller • be
10
2026-05-15 • via Nuitee
E
Elisa • couple • it
10
2026-05-15 • via Nuitee
L
Lucas • couple • au
7
2026-05-12 • via Nuitee
D
Delphine • solo_traveller • fr
10
Pros:

Tout. Massage incroyable repas tout était parfait

2026-05-11 • via Nuitee
S
Sofia • solo_traveller • sk
10
2026-05-11 • via Nuitee
F
Flavio • couple • ch
8
2026-05-10 • via Nuitee
Y
Yohann • couple • fr
10
Beau séjour
Pros:

Établissement propre et calme
Chambre spacieuse
Piscine privative pour les chambres selon la réservation
Très bon petit déjeuner

Cons:

La plage de l hôtel est très jolie
Mais l accès dans l eau n est pas agréable
Travaux en cours au niveau de la piscine.

2026-05-09 • via Nuitee
N
Nicola • extended_group • it
9
Beautiful place and amazing resort but with a big problem: sea and beach aren't swimmable
Pros:

Resort and our room at a top level - location - staff - breakfast

Cons:

beach sea

2026-05-08 • via Nuitee
R
Rebecca • solo_traveller • gb
7
Lovely hotel if you want a quiet retreat
Pros:

Large room, beautiful main pool and beach. It was also very nice and quiet without a lot of people. The hotel itself is beautiful and staff are very attentive. We came here for part of our honeymoon and I would recommend it for couples who don't really want a buzz and only want relaxation and early nights.

Cons:

We had a room with a pool and the pool water is not filtered and so it attracts alot of mosquitoes outside in and around the stagnant water. As the shower and toilet are outside without a door or windows, this meant we got eaten alive in the bathroom. The staff tried their very best to control this with insect repellent and smokey incense but we still got covered in bites. The food in the restaurant was nice but quite expensive for what it was. The breakfast has options but not as many and other hotels we've been to.

There was no evening entertainment or a "buzz" in the hotel either in the day time or evening which I did miss. Similarly there is not much within walking distance of the hotel so we had to get taxis everywhere or stay at our villa.

2026-05-08 • via Nuitee
S
Samy • solo_traveller • il
10
Pros:

מלון ברמה גבוהה בילינו ירח דבש ופינקו אותנו בשדרוג חדר ללא תמורה מלון מעולה בטוח נחזור

Cons:

אהבנו הכל

2026-05-06 • via Nuitee