Aparthotel Karmel

Hotels
•
Independent
8 (50 reviews)
ul. Kupa 15, Kraków, Lesser Poland, 31-057 , Kraków , PL
48-606209259

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Pets allowed

Facilities

Area shuttle (surcharge)
Free WiFi
Luggage storage
Express check-in/check-out
Wheelchair accessible
Hiking/biking trails nearby
Breakfast available (surcharge)
Television in common areas
Safe-deposit box at front desk
Smoke-free property
See all facilities

Review Highlights

Pros:
Excellent central location near restaurants and cafes
Clean and well-maintained rooms
Helpful and professional staff (manager and housekeeping)
Easy check-in/out and luggage storage
Good value for money
Comfortable, cosy atmosphere in many rooms
Cons:
Breakfast issues: not a buffet, off-site, limited choices and extra charges
Missing in-room amenities for some rooms (no fridge, no safe)
Thin walls / noisy corridor in some rooms
Very small beds reported
Communication and naming (expectation of apartments vs actual layout)
Breakfast service slow or unfriendly at partner venues
Windows/curtains that do not open much in some rooms
Some rooms/areas feel deserted and not very 'warm' or welcoming

Categories

Cleanliness
8.8
Multiple reviews explicitly note rooms are clean and well-maintained; several guests praised housekeeping and room cleanliness.
Service
8.2
Service is generally helpful and professional in many reports (helpful cleaner, attentive manager), though a few comments mention communication issues and occasional staff noise.
Location
9.2
Very strong consensus on excellent, central location with many nearby restaurants and cafes; frequently described as perfect for exploring the neighborhood.
Room Quality
7.2
Rooms are described as comfortable and cosy by some, but specific complaints include very small beds, thin walls, and limited room size in places.
Amenities
6.8
Several mentions of missing in-room amenities (no fridge, no safe) and minimal on-site facilities; some rooms do provide kettles and basic tea/coffee supplies.
Value for Money
8.5
Multiple guests remark on good value and fair pricing for the area; considered good value by several reviewers.
Food and Beverage
6.5
Recurring negative feedback about breakfast: not buffet as advertised, served off-site with limited choices and extra charges; slow or unfriendly service reported at breakfast venues.
Overall Experience
8.8
Overall positive stays noted across many reviews: comfortable, clean, well-located and good staff responsiveness for most guests despite some specific issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-06-06 23:04

Property Description

Welcome to Aparthotel Karmel, your perfect retreat in the heart of Kraków, where modern comfort meets historical charm.

Convenient Amenities
Stay connected with complimentary wireless internet access throughout the hotel. Enjoy the seamless convenience of express check-in, luggage storage, and the availability of a 24-hour airport shuttle service for hassle-free travel.

Exquisite Dining Options
Savor culinary delights at Spiżarnia, our elegant restaurant specializing in Modern European cuisine. Prefer the comfort of your room? Take advantage of our room service during limited hours.

Comfortable Accommodations
Our air-conditioned rooms are designed for your ultimate relaxation, featuring flat-screen televisions, private bathrooms, and daily housekeeping. Enjoy the comfort of a safe and desk in every room, ensuring a pleasant and stress-free stay.

Experience the best of Kraków – book your stay today at Aparthotel Karmel!

Important information:

  • One child 3 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: KRK

Property Policies

  • Pets

    Service animals are exempt from fees/restrictions

  • Pets

    Pets cannot be left unattended

  • Accessibility

    No elevators

  • Pets

    Pets allowed

  • General

    Professional property host/manager

See all policies

Location

Guest Reviews

8
Based on 50 reviews
Cleanliness: 8.8
Service: 8.2
Location: 9.2
Room Quality: 7.2
Amenities: 6.8
Value for Money: 8.5
Food and Beverage: 6.5
Overall Experience: 8.8
R
Ralph • family_with_children • at
9
2026-07-04 • via Nuitee
K
Kaisa • extended_group • fi
9
2026-07-01 • via Nuitee
G
Gernot • extended_group • at
9
2026-06-24 • via Nuitee
K
Kasia • solo_traveller • pl
9
Pros:

Lovely little hotel in an excellent location. My room was small but comfortable and functional. Great breakfast in a cafe a minute away.

2026-06-20 • via Nuitee
C
Christoph • couple • de
9
Wir haben uns sehr wohl gefühlt und empfehlen die Unterkunft Familie und Freunden.
Pros:

Haus und Zimmer haben Charakter - sie sind nicht auf "alt" gemacht, sondern in sehr gutem Erhaltungszustand. Freundlichkeit und Sauberkeit waren hervorragend. Die Lage ist nicht nur ein idealer Ausgangspunkt für die Erkundung von Kazimierz und Podgórze, auch zu Wawel und Altstadt ist es selbst zu Fuß nicht weit. Das Haus liegt verkehrsberuhigt (die einmal wöchentliche nächtliche Straßenreinigung umso direkter zu hören) und damit meistens lärmfrei. Frau Brynkus gab aktive Untestützung bei der Organisation einer stark nachgefragten Tagestour.

Cons:

Das Frühstück findet (jedenfalls vorläufig) in einem Café um die Ecke statt. Das ist problemlos und auch dort war man sehr freundlich. Allerdings ist die Kost-Auswahl recht einseitig mit Schwerpunkt auf warmen und fleischhaltigen Speisen. Eine Erweiterung um frische Kost, z.B. mit Naturyoghurt und Obst, wäre eine wesentliche Aufwertung.

2026-06-18 • via Nuitee
M
Marina • solo_traveller • ee
10
I know where to stay during my next visit to Krakow!
Pros:

The best possible location in the very centre of Kazimierz provides a lot of opportunities to walk around. Actually, all tourist attractions are reachable by foot - both in Kazimierz and Ghetto district and in the Old City. It is located in a short pedestrian part of Kupa street. The self check in procedure in is very clear. The house keeper is a nice and friendly lady (sorry, I don't know her name). You can ask everything and will get quickly. My single room was tiny, but absolutely enough for me since I'm not big. Very clean room and the bathroom with the shower cabin (which is also quite tiny, pls keep it in mined when booking a single room). Water pressure in the shower is good which is not very typical for historical buildings. You can open a window to get a fresh air or use a conditioning system. Please note that upper floors are reachable by staircase only.

Cons:

My bed was a bit too soft, but I slept quit well after walking all day long. Just note if you have issues with your back. Since the restaurant in under restauration now, the hotel provided me with the vouchers for breakfasts. To eat a breakfast you should walk about 3 min to the Giona restaurant. No a big problem, but I would prefer eating breakfast in the hotel. Also Giona's coffee was almost undrinkable, but this is not the hotel's fault.

2026-06-14 • via Nuitee
J
Joanna • solo_traveller • pl
10
Czyste i komfortowe pokoje w samym sercu Krakowa ♥️
Pros:

Czystość, lokalizacja, miła obsługa.

2026-06-13 • via Nuitee
J
Jens-Peter • couple • de
5
Im Hotel mittelmäßig, aber Krakau ist eine Reise wert und die Krakauer waren oft sehr hilfsbereit!
Pros:

Nahe am Zentrum

Cons:

Wenigsten mal jemand für eine Sprechstunde an der Reception. Alles mußte man selber rausbekommen, auch wo das Frühstück ist, bei dem man ca. 6 Speisen wählen konnte, alles mit reichlich Eiern zubereitet, wers mag. Ein Tausch, selbst gegen eine preiswertere Pizza war nicht möglich, mußte man extra bezahlen! Für einen Aufenthalt über einige Tage nicht so schön. Das Zimmer hatte ca. nur 10 m2 und elegant war es auch nicht und dafür ca. 144 € pro Nacht, schlechtes Preisleistungsverhätnis. Die schönen Bewertungen aus der Vergangenheit treffen leider nicht mehr ganz zu!
Fenster mußte man auf Grund des Lärmes, auch in der Frühe, nachts schließen.

2026-06-12 • via Nuitee
U
Una • solo_traveller • is
9
Best location, great for solo travel
Pros:

Absolutely loved the location of this hotel, in the middle of Kazimierz, Krakow’s historic Jewish Quarter. The street life was vibrant with restaurants all around, yet the hotel is very quiet. Single room is simple in a classical style and great value for money. I would definitely stay here again in Krakow.

2026-06-11 • via Nuitee
M
Matleena • solo_traveller • fi
9
Cons:

Ei ollut keittiötä, vain nurkkaus, jossa mikro.

2026-06-09 • via Nuitee
C
czaju • solo_traveller • pl
10
2026-06-07 • via Nuitee
A
Anne • solo_traveller • de
9
Ruhig mitten im Leben
Pros:

Das Haus liegt zentral, obwohl in einer Nebenstraße von Kazimierz. Mein Zimmer war zum Hinterhof, deshalb war es schön ruhig und ich konnte bei offenem Fenster schlafen.
Das Personal ist suuuuperfreundlich und hilfsbereit.
Was ich besonders schön fand: das Gepäck länger unterstellen war problemlos möglich.
Insgesamt eine gute, vertrauensvolle, zugleich sichere Atmosphäre.

Cons:

"Nicht gefallen" ist falsch. Aber weniger ideal: Das sehr gepflegte Haus hat steile, ein bisschen enge Treppen. Wenn das Zimmer wie bei mir im 3. Stock ist, muss man halt auch das Gepäck hochbringen.

2026-06-07 • via Nuitee
A
Alfonso • family_with_children • co
10
excelente opcion
Pros:

la ubicacion, habitacion amplia bonita decoracion vintage, buen servicio, no inclui desayuno pero muy cerca hay varias opciones.

Cons:

No tuve problemas pero por ser un edificio antiguo , no hay ascensor, dificultad si hay algun tipo de discapacidad.

2026-06-05 • via Nuitee
L
Luca • solo_traveller • it
2
Pros:

Has nothing of the "Apartment" part of "ApartmentHotel" . I Tought we would be be put in little appartments, the reality is THE ENTIRE STRUCTURE FIT INSIDE WHAT OTHER PLACES WOULD CALL AN APARTMENT.

Cons:

Communicactions, Name, Provisions: single rooms have no fridge, no safe, a 3 inches "cardborard wall" is your only shield from the corridor, and noisy staff. Oh, they enter your room while you are away and IF YOU PUBLISH A REVIEW THEY DON'T LIKE, THEY CALL YOU PERSONALLY TO REMOVE IT, THREATHENING YOU. Great job overall, guys. Happy I checked-out only after 2 days, without asking for any refund for the ten remaining.

2026-06-01 • via Nuitee
P
Piotr • solo_traveller • pl
10
2026-05-30 • via Nuitee
A
Aleksandra • couple • pl
9
2026-05-30 • via Nuitee
M
Mirjam • couple • de
9
Sehr zu empfehlen im schönen Kazimerz
Pros:

Das Hotel hat eine super günstige Lage im schönen Kazimerz. Nebenan finden sich gleich zahlreiche Restaurants und Cafés und war es abends ruhig.

2026-05-29 • via Nuitee
S
Sandor • solo_traveller • hu
9
2026-05-26 • via Nuitee
N
Nail • solo_traveller • de
8
2026-05-25 • via Nuitee
A
alessandra • solo_traveller • it
7
Cons:

La colazione .. non era a buffet , ma con menù

2026-05-20 • via Nuitee