Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Beautiful grounds and setting
Excellent, helpful staff/service
Great breakfast and dining options
Spacious, well-appointed cottages/rooms
Luxurious facilities (pool, golf, spa)
Very clean and well maintained
Cons:
Spa perceived as pricey and limited in capacity
Location can be difficult to access for some guests
Minor room issues (lighting, missing dressing table mirror, bulbs)
Lack of skimmed milk noted by one guest
No turndown service mentioned by one guest

Categories

Cleanliness
9.6
Multiple guests explicitly praise cleanliness: 'extremely clean', 'well cared for' cottages and rooms — consistently excellent housekeeping.
Service
9.8
Numerous mentions of polite, helpful, well-trained staff and exceptional service; staff praised as a standout feature.
Location
9
Location frequently described as beautiful, bucolic and a key positive; a few guests noted it can be difficult to get to or isolated.
Room Quality
9.4
Rooms and cottages described as spacious, well appointed and comfortable with good toiletries; a few minor issues noted (lighting, no dressing table mirror).
Amenities
8.2
Strong amenities (spa, pool, golf) and lovely grounds, but spa capacity is limited and some guests found it overpriced or reception staff at spa less welcoming.
Value for Money
8
Generally a premium/luxury offering so expectations of higher price; some guests explicitly questioned spa value and found specific services expensive.
Food and Beverage
9.6
Breakfast repeatedly described as excellent and high quality; restaurant (Charlie’s) praised for choice and delicious food.
Overall Experience
10
Overwhelmingly exceptional and memorable stays reported ('exceptional', 'can’t wait to return', extra nights booked) — outstanding overall impression.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-07-03 08:30

Property Description

Luxurious Accommodation
Indulge in 5-star luxury at SCHLOSS Roxburghe, part of Destination by Hyatt. Each room is elegantly furnished with a flat-screen TV, private bathroom, and some even feature a kitchen. Enjoy the ultimate comfort with plush bed linens and towels provided.

Wellness and Dining
Relax and rejuvenate at the spa center, sauna, and hot tub. Pamper your taste buds at the on-site restaurant offering delectable cuisine. Start your day right with a buffet breakfast or opt for a continental or Full English/Irish spread.

Convenient Amenities
Benefit from the convenience of a fitness center, free parking, garden, and shared lounge. With 24-hour front desk assistance, room service, and luggage storage, your stay at SCHLOSS Roxburghe will be seamless.

Experience luxury and relaxation at SCHLOSS Roxburghe, part of Destination by Hyatt. Book your stay now for an unforgettable getaway.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: EDI

Location

Property Video

Guest Reviews

9.2
Based on 2595 reviews
Cleanliness: 9.6
Service: 9.8
Location: 9
Room Quality: 9.4
Amenities: 8.2
Value for Money: 8
Food and Beverage: 9.6
Overall Experience: 10
J
John Paul • couple • gb
8
Lovely hotel staff very nice highly recommend
Pros:

Beautiful Hotel
Great location

2026-10-17 • via Nuitee
J
John • couple • gb
10
Pros:

Everything. Room. Staff. Service. Location. Grounds Spa. Golf course

Cons:

One or 2 items extra charge at breakfast
No need for that.

2026-10-16 • via Nuitee
G
Gemma • couple • gb
10
2026-10-16 • via Nuitee
F
Faye • couple • gb
7
great but staff were rather annoying at moments making some guests in our party feel uncomfortable.
Pros:

everything it’s a beautiful hotel with fabulous facilities and great food.

Cons:

being constantly being reminded about things that were not included in your stay in the cottages! we keene this prior to arrival and just expected to settle the bill upon check out! but we were constantly reminded at each station!!

2026-10-15 • via Nuitee
F
Faye • couple • gb
7
2026-10-15 • via Nuitee
D
Dr Sulbha • couple • gb
7
Very good location,spa,hot outdoor swimming pool,breakfast, toilet and bathroom need updating
Pros:

Good location,very good spa and swimming area, breakfast.

Cons:

Needs updating toilet and bathroom (***)

2026-10-14 • via Nuitee
E
Emma • couple • gb
10
Relaxing in a superb hotel.
Pros:

The location, facilities and presentation of the hotel were all superb.

2026-10-13 • via Nuitee
M
Megan • solo_traveller • gb
8
Pros:

Staff helpful, beautiful building and beautifully decorated. Very tasteful. Spa area clean which is rare sometimes in those spaces. Lovely touch of some fruit and herbal teas/water available. Really good facilities and well kept grounds. Would love to return and would highly recommend.

Cons:

Restaurant seemed very busy in the evening and the staff found it hard to keep up with the volume of guests. They done as much as they could. But service was a little slow due to this

2026-10-12 • via Nuitee
B
Bradley • couple • gb
9
2026-10-08 • via Nuitee
D
Derek • couple • gb
8
Enjoyable
Pros:

Both great

Cons:

There was a definate drain smell problem

2026-10-07 • via Nuitee
L
Len • couple • gb
8
2026-10-07 • via Nuitee
K
khan • solo_traveller • gb
10
Pros:

The grounds and hotel were breathtaking
The staff were attentive, professional knowledgeable and gave the best customer service we have ever experienced

2026-09-19 • via Nuitee
J
John • couple • gb
5
Patchy.
Pros:

Breakfast was fine, until the third day of our stay, after which I became ill. So we returned home. Four days later I am still only taking fluids, because I still have diarrhoea. Have contacted my GP for advice.

Cons:

The bathroom cleanliness, needs much improvement. The floor had a bit white paper under the shelf next to the sink, it was there when we arrived, and still there when we left.

2026-09-18 • via Nuitee
P
Patricia • extended_group • gb
8
Enjoyable but not sure we'll be back.
Pros:

Very comfortable. Staff were friendly but not very efficient.

Cons:

Breakfast was disappointment. The quality of the bacon wasn't great. I chose a kiwi which was so hard I couldn't eat it. Northing was very hot. Plates, although in a warmer were luke warm which didn't help.

2026-09-18 • via Nuitee
D
Daniela • couple • gb
7
Stunning! Maybe just a little overpriced?
Pros:

We absolutely loved the room. The bed was huge, comfortable, there were robes and slippers for us to use, plenty of clean towels, a massive tv, a bowl of fruit, little snacks, teas, coffees etc and thought that was fab. The entire hotel was clean and immaculate. We went for lovely evening strolls outside and generally a really peaceful and lovely stay. Dinner was lovely, if a little expensive. The spa was clean and well kept.

Cons:

The spa was lovely and clean, but we felt for what you spend to be here, there wasnt that much to fill the day. The hot tub is so small (and there is only one) that two couples could get in comfortably at a time, which meant it was full most of the time. One of the saunas wasnt working, and the other again could fill up quite fast. The plunge pool wasnt big either but I tend not to use them much anyway. That basically left the pool, which you arent going to stay in all day as its just a regular swimming pool. Once you've had a quick dip in the hot tub, popped into the sauna, and went into the pool for a quick swim, you've killed maybe an hour and the rest of the time you just lie around on a bed.
This isnt my issue with it - as I understand thats exactly what a spa, and what relaxation is about! My issue is the £££ price point! I think we paid £365 for one night. On top of that, the restaurant was expensive and so were drinks so we spent probably £500/600 on one night away. It's beautiful, but we'd come more often/stay longer if the price of the rooms weren't so steep.

2026-09-17 • via Nuitee
A
Andrea • family_with_children • au
10
2026-09-17 • via Nuitee
B
BRIAN • couple • gb
9
Pros:

Great location and facilities, staff and food

Cons:

Having to pay for spa entry over and above a treatment. Thankfully the management intervened but the spa isn’t worth £95 entry in isolation.

2026-09-16 • via Nuitee
J
Jonathan • couple • gb
10
Beautiful hotel in a spectacular setting.
Pros:

Stunning property in a stunning part of the world. Food was very good and the breakfast outstanding. Staff were fantastic. Professional, courteous and constantly helpful and smiling. Very good management.

2026-09-15 • via Nuitee
A
Alison • couple • gb
10
Amazing!
Pros:

The staff were welcoming and friendly.
The setting was beautiful.
The food was great.

2026-09-14 • via Nuitee
D
Douglas • couple • gb
8
Lovely stay in the Borders countryside
Pros:

All staff were extremely friendly and efficient. The location is stunning. Very impressive (and tasty) buffet breakfast.

Cons:

No air conditioning in room. Upright cooling unit was covered in dust at rear. Noted that a Disabled access door to the courtyard rooms did not work throughout our 2 night stay.

2026-09-13 • via Nuitee