Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Beautiful grounds and setting
Excellent, helpful staff/service
Great breakfast and dining options
Spacious, well-appointed cottages/rooms
Luxurious facilities (pool, golf, spa)
Very clean and well maintained
Cons:
Spa perceived as pricey and limited in capacity
Location can be difficult to access for some guests
Minor room issues (lighting, missing dressing table mirror, bulbs)
Lack of skimmed milk noted by one guest
No turndown service mentioned by one guest

Categories

Cleanliness
9.6
Multiple guests explicitly praise cleanliness: 'extremely clean', 'well cared for' cottages and rooms — consistently excellent housekeeping.
Service
9.8
Numerous mentions of polite, helpful, well-trained staff and exceptional service; staff praised as a standout feature.
Location
9
Location frequently described as beautiful, bucolic and a key positive; a few guests noted it can be difficult to get to or isolated.
Room Quality
9.4
Rooms and cottages described as spacious, well appointed and comfortable with good toiletries; a few minor issues noted (lighting, no dressing table mirror).
Amenities
8.2
Strong amenities (spa, pool, golf) and lovely grounds, but spa capacity is limited and some guests found it overpriced or reception staff at spa less welcoming.
Value for Money
8
Generally a premium/luxury offering so expectations of higher price; some guests explicitly questioned spa value and found specific services expensive.
Food and Beverage
9.6
Breakfast repeatedly described as excellent and high quality; restaurant (Charlie’s) praised for choice and delicious food.
Overall Experience
10
Overwhelmingly exceptional and memorable stays reported ('exceptional', 'can’t wait to return', extra nights booked) — outstanding overall impression.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-07-03 08:30

Property Description

Luxurious Accommodation
Indulge in 5-star luxury at SCHLOSS Roxburghe, part of Destination by Hyatt. Each room is elegantly furnished with a flat-screen TV, private bathroom, and some even feature a kitchen. Enjoy the ultimate comfort with plush bed linens and towels provided.

Wellness and Dining
Relax and rejuvenate at the spa center, sauna, and hot tub. Pamper your taste buds at the on-site restaurant offering delectable cuisine. Start your day right with a buffet breakfast or opt for a continental or Full English/Irish spread.

Convenient Amenities
Benefit from the convenience of a fitness center, free parking, garden, and shared lounge. With 24-hour front desk assistance, room service, and luggage storage, your stay at SCHLOSS Roxburghe will be seamless.

Experience luxury and relaxation at SCHLOSS Roxburghe, part of Destination by Hyatt. Book your stay now for an unforgettable getaway.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: EDI

Location

Property Video

Guest Reviews

9.2
Based on 2572 reviews
Cleanliness: 9.6
Service: 9.8
Location: 9
Room Quality: 9.4
Amenities: 8.2
Value for Money: 8
Food and Beverage: 9.6
Overall Experience: 10
S
Sheena couple gb
10
Excellent service and staff above and beyond.
Pros:

Well maintained.

Cons:

Difficult to get to, maybe a shuttle bus provided for train passengers.

2026-08-15 via Nuitee
J
Josh couple gb
4
Pricey and poor overall.
Pros:

Beautiful spa area and staff were great.

Cons:

Bed extremely uncomfortable and room was very hot. The shower was pretty disgusting. Had black pieces of grim and dirt coming out the shower head covering my skin. The food we had at golf club was awful to say the least. Microwaved - parts extremely hot and then freezing cold. We felt like the time to check
In and try use the spa to time it closed and catch somewhere for dinner wasn’t great. The steam room I think it was, was smashed and unusable. Felt it very strange that we couldn’t even buy a bottle of water anywhere or no drinks/teas/ coffees from bar at the spa area for such a beautiful relaxation area. Felt like we had to get up and leave to try and get a drink. Then don’t really have time in morning after to use the spa again before check out. Overall very poor for the costs paid. I don’t think we would recommend.

2026-08-14 via Nuitee
C
Chris solo_traveller gb
9
Relaxing, excellent staff, Charlie’s was lovely and we enjoyed the spa facilities although it needs a steam room.
Pros:

Beautifully situated for our travel needs and watching the Hotelplanner Event.

Cons:

No Netflix on the bedroom TV’s. Need Smart TV’s!!

2026-08-13 via Nuitee
A
Andrew solo_traveller ae
5
Good but not as good as it used to be
Pros:

Breakfast was good, but I've stayed in this property many times and whilst it was good overall, it is not as good as it used to be, which was a far more personal experience. It now feels just like a hotel.

Cons:

I thought the atmosphere was lacking

2026-08-10 via Nuitee
J
jillian couple gb
9
2026-08-10 via Nuitee
M
Mary family_with_children gb
5
Incredibly overpriced for 0 amenities / facilities.
Pros:

Beautiful grounds and buildings, and incredibly friendly staff.

Cons:

the cottages said “breakfast included” but this isnt actually hotel breakfast, this is £25 to use in the store to make your own breakfast. We were also told we’d get a discount at the spa but were charged full price. Despite having a massage booked, we also had to pay £65 per person to use the pool for an hour before our massage. I do not recommend staying here, it’s a price gauge and incredibly expensive for what it was.

2026-08-09 via Nuitee
L
Lynsey solo_traveller gb
10
Pros:

The spa facilities were amazing.. We stayed in the cottages , so being able to bring the dog was great. The whiskey bar was open till late , cocktails were amazing also. The overall hotel is extremely impressive. Having £25 to spend at the shop on breakfast items, was a great wee touch. I will definitely be back to this luxury experience.

Cons:

Nothing!!! I was extremely impressed with this hotel experience. Highly recommend

2026-08-09 via Nuitee
J
Joanna couple gb
10
2026-08-09 via Nuitee
N
Natalie couple gb
8
2026-08-09 via Nuitee
A
Alfred family_with_children at
2
Never again
Pros:

Nice location- and that is all.

Cons:

I have stayed at quite a few Hyatt hotels with my family and usually had a pleasant experience. Not here however. Located nicely int he countryside (therefore two and not one star), it is rather far from the next restaurant outside the hotel. Needed dinner for ourselves and our four children. Restaurants did not have tables. We tried room service and were told by a moderately polite concierge that room service is not available in the cottages of the hotel. I offered to wait and take it. I was then told that the restaurants do not do „take outs“ (to their own hotel. Ended up driving with four hungry kids to find nothing but a take out in the next village.

Breakfast the next day: booked on booking.com expressly including breakfast. Confirmation also states this clearly. Hotel says, no breakfast and only a voucher of GBP 25 for 4 persons in total to be spent in an onsite supermarket. Rip off is the polite term for this. If you want to read the other experiences with stays in cottages in this hotel, just enter the search term on tripadvisor re the fees they charge for the spa without telling you first and so on.


My last stay in a Hyatt and a terrible experience. I cannot recommend anyone, in particular families with smaller children coming to this place.

2026-08-08 via Nuitee
I
Izaskun solo_traveller es
10
2026-08-07 via Nuitee
L
Lindsay family_with_children gb
5
nice but expensive with no privacy
Pros:

We stayed at one of the 2 bedroom cottages. It was nice however no privacy as golfers walk right past within close proximity so can see you walking around in your pyjamas.
Also to note is that you do not have access to the hotel pool. You can buy a day pass but at £95 per person per day it seems very expensive when you have already spent money on your stay.
You get a £25 voucher to spend at the estate shop per day. However if I hadn’t been before I would not have known this as no one told me at check in. You have to spend it before 12 noon and cannot pool the money to do one big shop so have to visit each morning.

2026-08-06 via Nuitee
K
Keith couple gb
8
2026-08-06 via Nuitee
D
David solo_traveller gb
9
Roxburghe mini moon
Pros:

It was a great atmosphere and experience

2026-08-03 via Nuitee
G
Gareth couple gb
10
amazing
Pros:

Really good

Cons:

Nothing

2026-08-02 via Nuitee
C
Chris couple gb
10
What a hotel, what a stay and how great is the food
Pros:

Everything absolute stunning

Cons:

Nothing

2026-08-02 via Nuitee
M
Maurice solo_traveller gb
10
2026-08-02 via Nuitee
Z
Zoe couple gb
10
2026-08-02 via Nuitee
G
Gillian couple gb
10
Fabulous stay in a stunning hotel
Pros:

Stunning property and grounds. It is absolutely spotless and beautifully decorated. The outdoor spa is fantastic

2026-07-25 via Nuitee
J
Jordan couple gb
5
Expensive for average service
Pros:

Wanted to charge an extra £150 to change from cottage breakfast to breakfast within the hotel.

Cons:

Cottage wasn't the cleanest and staff weren't helpful with a few queries we had, very dismissive.

2026-07-24 via Nuitee