Hotel Crocus

Hotels
8.9 (1674 reviews)
Chałubińskiego 40 , Zakopane , PL
+48 609 733 834

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Swimming pool
24-hour front desk
Restaurant
Room service
Heating
Terrace
See all facilities

Review Highlights

Pros:
Great service
Excellent breakfasts
Clean facilities
Good location
Cons:
Paid parking
High room temperature issues
Inconsistent sauna temperatures

Categories

Cleanliness
8.79
Multiple mentions of cleanliness and high-quality wellness facilities contribute positively.
Service
9.26
Outstanding staff and service mentioned in multiple reviews.
Location
9.3
Great location with accessibility to popular spots confirmed by guests.
Room Quality
8.75
Rooms are generally clean and well-maintained, though temperature control issues were noted.
Amenities
8.78
Good amenities like pool and sauna, but concerns about water temperature.
Value for Money
8.24
Concerns over parking fees for service level; overall decent value but some amenities extra.
Food and Beverage
9.29
Breakfasts praised for variety and quality, with special attention to dietary needs.
Overall Experience
8.76
Guests expressed overall satisfaction with their stay despite minor drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 16:19

Property Description

Luxurious Spa and Wellness Center
Indulge in relaxation at our spa and wellness center, complete with a swimming pool, sauna, hot tub, and steam bath.

Elegant Rooms with Mountain Views
Enjoy our spacious and elegant rooms featuring satellite TV, free Wi-Fi, and comfortable seating areas. Some rooms even offer balconies with stunning views of the Tatra Mountains.

Gourmet Dining and Serene Surroundings
Savor fusion cuisine and traditional Polish dishes at our restaurant, and start your day with a delicious buffet breakfast. Unwind in our spacious garden with a terrace, surrounded by the beauty of the Tatra National Park.

Experience luxury and tranquility at Crocus Hotel. Book your stay now for an unforgettable getaway.

Important information:

When traveling with pets, please note that an extra charge of 80 per pet, per night applies.
For sanitary reasons, it is strictly forbidden to bring animals to the restaurant, spa and playground for children (with the exception of guide dogs) on the premises of the hotel.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
When staying at the property with children, note that the property is legally obliged to apply standards for the protection of minors to determine the identity of the minors and their relationship with the adult they’re staying with.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: KRK

Location

Guest Reviews

8.9
Based on 1674 reviews
Cleanliness: 8.79
Service: 9.26
Location: 9.3
Room Quality: 8.75
Amenities: 8.78
Value for Money: 8.24
Food and Beverage: 9.29
Overall Experience: 8.76
W
Wojciech • couple • pl
9
2026-10-17 • via Nuitee
I
Izabela • solo_traveller • pl
9
Pros:

Przestronny pokój, przestronna łazienka, Całkiem spory basen i sauny , przepyszne bardzo urozmaicone śniadanie

2026-10-13 • via Nuitee
E
Eran • solo_traveller • il
9
Pros:

חדר מרווח, נקי, צוות אדיב, מרחק סביר מהמרכז

Cons:

טמפרטורת מים במקלחת לא מספיק גבוהה, מים חמימים בלבד

2026-10-12 • via Nuitee
A
Adrian • solo_traveller • pl
8
2026-10-12 • via Nuitee
M
Monika • family_with_children • pl
9
2026-10-12 • via Nuitee
B
Balogh Nováková • solo_traveller • sk
6
Cons:

Mala sauna a jedna infa z toho nešla , voda studena v bazene
Velnes slabe, velmi makky madrac na posteli, uz sa nevratime hladali sme lepsiu velness..

2026-10-11 • via Nuitee
A
Anna • couple • pl
10
2026-10-11 • via Nuitee
P
Przemysław • couple • pl
7
2026-10-07 • via Nuitee
H
Henryk • couple • us
4
2026-09-15 • via Nuitee
K
Kasia • extended_group • pl
10
Miło wspominamy pobyt
Pros:

Fantastyczne śniadania. Czysto. Super lokalizacja. Przemiły personel. Fajny basen

Cons:

Płatny parking. Za tą cenę mógł już być uwzględniony w cenie

2026-09-14 • via Nuitee
M
Magda • solo_traveller • pl
10
2026-09-12 • via Nuitee
A
Artur • couple • de
7
A reasonable 4-star option
Pros:

Above average breakfast, large rooms, pool in the basement, great location

2026-09-10 • via Nuitee
D
Dorota • family_with_children • pl
8
2026-09-09 • via Nuitee
M
Matúš • solo_traveller • sk
7
2026-09-06 • via Nuitee
M
Melinda • extended_group • hu
9
Pros:

Nagyon jó elhelyezkedésű, tiszta szálloda. Pontosan azt a szobát kaptuk, amit lefoglaltunk, ami nagyon kényelmes volt. A szálloda összességében kellemes, rendezett.

2026-09-06 • via Nuitee
T
Tadeusz • solo_traveller • pl
10
2026-09-06 • via Nuitee
F
Feifeipaulla • couple • tw
9
非常舒適的酒店，服務非常好👍
Pros:

位置距離E-bus兩百米

Cons:

好像沒有，噢，距離市中心走路遠一點點而已。

2026-09-05 • via Nuitee
D
Dorota • solo_traveller • pl
10
Rewelacyjny hotel
Pros:

Piękny czysty hotel,miejsce rewelacja,cisza ktora pozwala wypocząć, jesli chodzi o posiłki to moge tutaj ocenic poranne czyli śniadania które są bardzo obfite i przepyszne.Strefa spa rewelacja,sauna basen i tu chcialabym bardzo podziękować pani ratownik ,przemiłej pani Bożence która bardzo pomocna i bardzo szczegółowo informuje każdego klienta o strefach spa i spodobie korzystania przez wypoczywających

Cons:

Nie mogę tutaj nic ocenić negatywnie,jedynie mogłabym poddać myśl czy nie mógłby basen być chociaż godzinę dłużej żeby każdy który ma chęć skorzystać po całodniowych spacerach po górach i tu właśnie chciałam zaznaczyć ze w porze wieczorowej jest najwięcej chętnych którzy chcieliby korzystać z basenu

2026-09-02 • via Nuitee
K
Klaudia • couple • pl
8
2026-08-31 • via Nuitee
B
Branislav • solo_traveller • sk
8
Výborny relax...
Pros:

Výborná, káva a skvelé drinky pri bare. Raňajky výborné. Bazén super na plávanie...Skvelý pobyt. Ďakujeme

Cons:

Vzhľadom na výborné miešané nápoje by som ocenila bar otvoreny do 23 hod. Keďže wellness je otvorený do 22hod a po ňom sme si chceli posedieť v príjemnej atmosfére baru.

2026-08-31 • via Nuitee