Children allowed

Facilities

Full-service spa
Boat tours nearby
Terrace
Garden
Luggage storage
Wheelchair accessible
Elevator
Golfing nearby
Surfing/bodyboarding nearby
Hiking/biking trails nearby
See all facilities

Review Highlights

Pros:
Beautiful setting and gardens
Relaxing hot tub
Cons:
Some odd design choices in room layout

Categories

Cleanliness
9.08
The apartments were well presented, clean and comfortable.
Service
9.55
The service was friendly, helpful and prompt from the staff.
Location
9.09
The proximity to the local beach and shops was praised.
Room Quality
8.54
Rooms were spacious and comfortable, though some design choices were odd.
Amenities
9.07
The pool and spa area was amazing.
Value for Money
8.53
Standard quality for this hotel tier.
Food and Beverage
9.08
Food at the restaurant on site and room service was delicious.
Overall Experience
9.05
Thoroughly enjoyed the stay, will definitely return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 04:40

Property Description

Spa Services: Indulge in massages, body treatments, and facials at our luxurious spa.
Dining Options: Enjoy a meal at the restaurant or have it delivered to your room with our convenient room service.
Comfort and Entertainment: Relax in our guestrooms with kitchenettes, private balconies, and plasma TVs for entertainment.

Pamper yourself at Oaks Casuarina Santai Resort. Book now for a rejuvenating getaway.

Important information:

  • Pool access available from 7:00 AM to 9:00 PM.
  • Parking height restrictions apply.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: OOL

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Smoking

    No smoking

  • Pets

    No pets, service animals welcome

  • Parking

    Parking height restrictions apply

See all policies

Location

Guest Reviews

9
Based on 112 reviews
Cleanliness: 9.08
Service: 9.55
Location: 9.09
Room Quality: 8.54
Amenities: 9.07
Value for Money: 8.53
Food and Beverage: 9.08
Overall Experience: 9.05
E
Erina • couple • au
7
Wouldn’t stay again due to the frustration of finding your room. Better and clearer directions are required- even with t
Pros:

Beautiful pool and surrounds. Luxurious room.

Cons:

Trying to find the room is an absolute nightmare. It is like going through a maze of lifts, across the pool, up the stairs and feels like you are going around in circles. Incredibly frustrating experience when you have to phone reception twice for guidance for your allocated accommodation.

2026-07-04 • via Nuitee
L
Lauren • couple • au
10
Pros:

The staff were extremely polite, welcoming and explained everything very well. The resort is beautiful - well maintained gardens and facilities. The cleanliness was impeccable!

2026-07-03 • via Nuitee
G
Geoffrey • couple • au
9
2026-07-01 • via Nuitee
J
Justin • solo_traveller • au
10
Pros:

Facilities and staff were great. Close to bike paths and other amenities

Cons:

The design of the room and bathroom was weird and not practical

2026-06-29 • via Nuitee
R
Rebecca • couple • au
8
2026-06-29 • via Nuitee
M
Michael • solo_traveller • au
9
Comfortable and relaxing.
Pros:

The staff, room and location.

Cons:

There was nothing I disliked but if I have to find fault, the toilet did not have a soft close lid and I found the shower area had no water drainage outside the water edge.

2026-06-29 • via Nuitee
D
DanTan00726 • NONE • Warners Bay, Lake Macquarie, Greater Newcastle, New South Wales
10
Beautiful little Balinese Style Hideaway
Pros:

Loved this place - felt like we were in Bali - the setting was beautiful, rooms lovely, pool & spa area just lovely - the weather was a bit rainy but still warm, so loved that one of the pools was heated. The restaurant - Spice Den - is excellent! Close to amenities, including supermarket - a little cafe "Tucker" around the corner, just excellent!

2026-06-24 • via Tripadvisor
J
justines928 • NONE • Newcastle, Greater Newcastle, New South Wales
10
Winter Escape
Pros:

Loved our overnight stay at Oaks Casaurina Santai Resort! Could not fault a thing! Great location with beautiful, spacious, clean rooms. Amazing grounds and pools. Very friendly, helpful staff. Our only regret is not staying longer! We will definitely be back!

2026-06-18 • via Tripadvisor
T
traceyrh0des • NONE
10
Oaks Casuarina stay
Pros:

This hotel is beautiful, the rooms are spacious and gorgeous and very clean, the staff are so friendly and always willing to assist you, the restaurant is amazing with an amazing manager and the pool areas are just so relaxing and stunning and clean

2026-06-16 • via Tripadvisor
M
mglhall • NONE • Sydney, New South Wales
10
Santai Casuarina
Pros:

Anytime we travel north to see family we break up our trip with a little indulgence at the Santai. We love the layout of the complex, the rooms and the restaurant. It never disappoints.

2026-06-16 • via Tripadvisor
E
Emma • family_with_children • au
8
2026-06-13 • via Nuitee
J
jodie • solo_traveller • au
10
Pros:

Its was absolutely beautiful i will be coming back

Cons:

There was nothing bad to say about it at all

2026-06-13 • via Nuitee
J
JUDITH • couple • au
10
Comfortable and relaxing
Pros:

The check-in was seamless. The staff were very helpful. The room was spacious with lots of comfortable furniture. We ordered dinner from Spice Den and thoroughly enjoyed it.

2026-06-12 • via Nuitee
J
JOY • solo_traveller • au
10
Pros:

The resort in general and the fabulous Thai restaurant..

2026-06-12 • via Nuitee
F
Frank • solo_traveller • au
10
Pros:

Location was excellent. Staff were always very Impressive. Facilities were very Impressive.

Cons:

N/A

2026-06-11 • via Nuitee
M
Mark • solo_traveller • au
8
Pros:

The large studio apartment and the spa.

Cons:

Hard to find all the light controls.

2026-06-10 • via Nuitee
C
Christine • couple • au
1
Terrible would not recommend
Pros:

Not much , the property is extremely tired and needs a full renovation . The furniture was old and crappy , pillows terrible . One tea towel for a week , same towels for a week . Tv doesn’t work very well

Cons:

Everything very run down needs a massive renovation

2026-06-09 • via Nuitee
T
Terri • solo_traveller • au
8
Pros:

The studio room with courtyard was spacious and well laid out with large accessible bathroom. Comfortable bed and lounge chair.

Cons:

There was nothing i didn't like, but there was noise coming up from the restaurant below us but it didn't last for very long . Some water on arrival in the fridge would of been nice till I was able to get to the shop.

2026-06-09 • via Nuitee
D
Danielle • couple • au
8
Wonderful, we will be back in summer
Pros:

Absolutely stunning views from around the resort, clean rooms, clean guest facilities. The staff were amazing in reception on both check in and out. I would definitely love to come back in warmer weather

Cons:

My only issue is how the toilet is situated inside the shower, making it impossible to use the bathroom after a shower without your pants getting wet.

2026-06-09 • via Nuitee
M
Michelle • solo_traveller • au
10
Loved it will be back!
Pros:

Pool access room

2026-06-08 • via Nuitee