Hotel Alba Adelaide

Hotels
Independent Collection
8.7 (2051 reviews)
226 South Terrace , Adelaide , au

Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Heating
See all facilities

Review Highlights

Pros:
Friendly and helpful staff
Clean and comfortable rooms
Great location
Enjoyable amenities
Cons:
Noise disturbances
Service inconsistencies
Some cleanliness issues
Price concerns in some instances

Categories

Cleanliness
8.63
Rooms were very nice, super clean and comfortable. Some concerns about room smell in one instance.
Service
9.1
Staff were extremely friendly and helpful, although there was noted confusion in service at times.
Location
9.14
Great location near public transport and local attractions.
Room Quality
8.59
Rooms were clean and very comfortable, but there were complaints about noise and a strong smell initially.
Amenities
8.62
Amenities included a lovely pool and breakfast service, with some issues reported.
Value for Money
8.08
Overall good value, although one review found significant issues and felt it was overpriced.
Food and Beverage
8.63
Breakfast was varied and enjoyed by many; some inconsistencies reported.
Overall Experience
8.8
Most guests had a positive experience, though there were isolated negative reviews.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 02:53

Property Description

Luxurious Amenities
Hotel Alba Adelaide offers air-conditioned rooms with modern amenities such as an iPad, coffee machine, and free WiFi. Guests can also enjoy the convenience of a kitchenette in select rooms, making their stay comfortable and enjoyable.

Relaxation and Recreation
Guests can unwind by taking a dip in the outdoor swimming pool or working out at the fitness centre. The hotel's prime location allows easy access to popular attractions like Victoria Square and Rundle Mall, ensuring a memorable stay filled with leisure and exploration.

Exceptional Service
With a 24-hour front desk and a restaurant on-site, Hotel Alba Adelaide prioritizes guest satisfaction. The provision of private parking and complimentary toiletries adds to the overall convenience and quality of service.

Experience luxury and comfort at Hotel Alba Adelaide. Book now for an unforgettable stay in Adelaide.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ADL

Location

Guest Reviews

8.7
Based on 2051 reviews
Cleanliness: 8.63
Service: 9.1
Location: 9.14
Room Quality: 8.59
Amenities: 8.62
Value for Money: 8.08
Food and Beverage: 8.63
Overall Experience: 8.8
J
James couple au
8
we always enjoy staying at the alba
Pros:

Location v good

Cons:

Could not have a meal on the final day because of a function nearby for staff

2026-08-27 via Nuitee
C
Colleen solo_traveller au
10
2026-08-26 via Nuitee
L
Lisa solo_traveller au
5
Beds were comfy, rooms were cosy. Customer service was average.
Pros:

Was a struggle to get my room cleaned. Called reception a few times about different things. They could have been more helpful and friendly.
When i complained that my room hadn't been cleaned for the 2nd day in a row I was told i was given a $10 voucher on my account for the inconvenience- it wasn't applied to my final bill

Cons:

Customer service wasn't the best and the room cleaning

2026-08-26 via Nuitee
J
Jacob solo_traveller au
9
Pros:

Very friendly staff and helpful

Cons:

I did not use online check-in as a credit card number is required, I don't use credit card information on my mobile phone

2026-08-24 via Nuitee
E
ella couple au
7
Pros:

layout was nice and reception area was lovely

Cons:

balcony didn't open and tv didn't work and shower leaked all over the floor

2026-08-18 via Nuitee
J
Jacob solo_traveller au
10
Pros:

Very comfortable room, the staff are very helpful, particularly in solving a booking problem we had , this was very quickly resolved

Cons:

There is nothing we did not like

2026-08-18 via Nuitee
Z
Zulfiqar Ali couple au
9
I will recommend it
Pros:

About the view

Cons:

There wasn’t any lift in parking to go to room directly

2026-08-18 via Nuitee
A
Alison couple au
9
Inviting, quiet, relaxing stay - everything accessible. Lovely accommodation.
Pros:

Calm quiet environment. Rooms were great size, comfy and clean.

Cons:

Coffee…evening barista might need a little more training.

2026-08-17 via Nuitee
D
Daniel couple au
9
2026-08-14 via Nuitee
N
Nigel couple au
8
Good city hotel
Pros:

Clean and well equipped.
Car parking

2026-08-12 via Nuitee
K
Kaylee couple us
9
Beautiful, clean hotel well located and good for the price. Just needs better housekeeping schedule
Pros:

Everything was really amazing. Staff were so polite and the breakfast options were delicious. I loved the location. Everything felt in walking distance and I loved looking out at the park every morning with the hills off in the distance. The overall hotel is very clean and modern. I was very impressed with the quality of hotel for the price.

Cons:

The buffet breakfast was heavy on the fruit side and didn't have much in the way of protein. It felt kind of thrown together. Room service was confusing. We really didn't know when they were coming and when they weren't. Some days we had to ask for things like toilet paper and towels from the front desk. We would be gone until evening and come back and nothing was cleaned. I think they only did a full clean once and we were there for a week. Outdoor seating on the balcony would be nice too. Otherwise its just a balcony and you can't enjoy it.

2026-08-11 via Nuitee
K
Kerri family_with_children au
6
Wonderful experience for a one night stay.
Pros:

Great location, great price and facilities

Cons:

Our Air conditioner didn’t work and was very stuffy in the room. The room also smelled of cigarette smoke which is odd as they’ve been done up in the last 10 and I know that smoking inside has not been a thing for at least that long

2026-08-09 via Nuitee
F
Fleta couple au
10
Pros:

Breakfast and location excellent

2026-08-08 via Nuitee
N
Neil couple au
10
2026-08-06 via Nuitee
K
Kat couple au
8
2026-08-04 via Nuitee
M
Maria couple au
9
2026-08-03 via Nuitee
M
Megan couple au
8
2026-08-02 via Nuitee
J
Jasmine couple au
1
2026-07-25 via Nuitee
J
Julie couple au
8
Good not great but has potential for great
Pros:

It is a lovely hotel and we enjoyed our stay. The beds are super comfy and a big selling point is our opinion. As lovely as our stay was there were a few gaps that would have made our experience even better. Which I will out in the next section

Cons:

There wasn’t much we didn’t like but a couple of suggestions:
Provide coat hangers
Have a decent ironing board. The cover kept falling off. We were ironing expensive dresses it was not a good experience l. We have stayed before and provided feedback as had the same happens then so feedback not taken on board.
I loved the online check in and check in options. There were amazing however the online check in had the wrong room booked called 10 times to rectify and each time the phone rang out. No acknowledgment that I was calling Hotel Alba. In a queue. It just rang out each time and was quite stressful.
I’m sorry to seem negative but I hope my feedback enhances the service that your Hotel deserves

2026-07-24 via Nuitee
S
Stephen couple au
10
2026-07-22 via Nuitee