Share this hotel
Facilities
Property facilities
-
WiFi available
-
Free WiFi
-
Parking
-
Free Parking
-
Non-smoking rooms
-
Air conditioning
-
Fitness center
-
24-hour front desk
-
Restaurant
-
Room service
-
Business center
-
Heating
-
Family rooms
-
Lift / Elevator
-
Laundry
-
Luggage storage
-
Express check-in/check-out
-
Airport shuttle
-
Safety deposit box
-
Bar
-
Fax/photocopying
-
Tour desk
-
Soundproof rooms
-
Facilities for disabled guests
-
Ironing service
-
Meeting/banquet facilities
-
Car hire
-
Sauna
-
Dry cleaning
-
Breakfast in the room
-
Massage services
-
Packed lunches
-
Spa/wellness center
-
Private parking
-
Private check-in/check-out
-
Daily housekeeping
-
Designated smoking area
-
Accessible parking
-
Airport shuttle (additional charge)
-
Concierge service
-
Special diet menus - on request
-
Wheelchair accessible
-
Kid meals
-
Snack bar
-
Lockers
-
Toilet with grab rails
-
Kid-friendly buffet
-
Lower bathroom sink
-
Higher level toilet
-
Emergency cord in bathroom
-
Wine/champagne
-
Airport drop off
-
Airport pick up
-
Coffee Shop on site
-
Fruits
-
Steam room
-
Shuttle service
-
Fire extinguishers
-
First aid kit available
-
Invoice provided
-
Smoke alarms
-
CCTV outside property
-
CCTV in common areas
-
24-hour security
-
Security alarm
-
Key card access
Review Highlights
Categories
Please Log In
This action requires an account to continue. Please log in or create an account in order to proceed with your booking.
Error
Property Description
Luxurious Accommodation
Kempinski Hotel Khan Palace offers 5-star luxury just 2.2 km from Chinggis Khan Square. The spacious rooms feature modern furnishings, air purifiers, and en suite bathrooms with electronic bidets.
Wellness and Relaxation
Guests can unwind at the well-equipped fitness centre, sauna, or Kempinski Spa. The hotel also offers relaxing massages and a gift shop for souvenirs.
Culinary Delights
Indulge in a variety of dining options at the KK Spanish Inspired Restaurant, Tenger Restaurant, and Sakura Sushi Bar. Enjoy a buffet breakfast, fine Japanese sushi, and 24-hour room service.
Book now to experience the ultimate luxury and relaxation at Kempinski Hotel Khan Palace.
Complimentary mineral water and hot beverages are provided everyday.
Hotel can offer shuttle service from airport or railway station for a surcharge.
Free premium cable channels are provided in room.
All bathrooms are includes latest Japanese wash lets with shower and bathtub.
For breakfast included rates, children below 5 years are complimentary; children from 6 to 12 (inclusive) enjoy 50% discount.
A deposit may be required at the property.
Location
Guest Reviews
Very old looking hotel. The wifi doesn’t work in the room. Food is below average. Spa is not very good. Not the standard I expected from Kempinski.
Wifi, food, room, spa
recommend ( safety ,clean , quiet )
quiet , friendly staff
An Exceptional Stay – 10/10
I had a truly wonderful experience at the Kempinski Hotel in Ulaanbaatar during my participation in COP17. From the moment I arrived, everything was handled with professionalism, warmth, and genuine hospitality.
The hotel is elegant, exceptionally clean, and very well maintained. My room was spacious, quiet, and extremely comfortable, making it the perfect place to relax after long and busy days at the conference.
I especially appreciated the hotel’s excellent support and cooperation with COP17 delegates. The staff were very well organized, helpful, and attentive to the needs of participating delegations. They made transportation to and from the COP17 venue smooth and convenient, which made a real difference during a very busy conference schedule.
The staff throughout the hotel were consistently courteous, professional, and always ready to assist. The level of service, organization, and hospitality exceeded my expectations.
Overall, it was an exceptional experience from check-in to check-out. I would definitely choose Kempinski again whenever I return to Ulaanbaatar and would highly recommend it, particularly for business travelers and international conference delegates.
A truly excellent stay — 10/10!
I have been staying at the Kempinski Hotel since 2015, once every year. In some cases two or three nights, in some cases slightly longer, but all my UB stays have been at the Kempinski Hotel ever since 2015. I absolutely love the hotel. It's great location, great staff, great food. Everything's so wonderful. There is no fault.
This is not the hotel's fault this time. I have stayed two nights with all my family and was trying to book a back on the 18th but they were fully booked. My travel schedule changed due to the petrol situation so I have to spend longer in the UB but the hotel was fully booked. I've been pushed to book a Shangri-La and I am absolutely disappointed with all the services and I have been provided at the Shangri-La. Kempinski is, to me, a real true five-star small hotel and their attention to detail to the guest are excellent. There was an event COP 17 in the UB happening in the dates i was there all the hotels were booked.
Very spacious room, staff very friendly and welcoming.
Everything was great except one feedback on the spa. We had a good experience doing a full body massage on our first day, so we went again on our last day. It was a different lady who was just not great... So if you want to try their spa and massage, I wish you better luck!
Should have at least konwledge of gluten free bread.
Vriendelijke staff. Verder alles ok.
2 bedden ipv 1 groot. Kamerdeur kon niet op slot
It is a beautiful hotel with very nice employees.
It says it has air conditioning but apparently that doesn’t include the hotel rooms.
Stuff was excellent
Very expensive sauna usage . And 2 hour minimum usage time was not suitable for many like us.
Zeer goed hotel en zeer goed ontbijt met lekkere koffie.
Kamer groot en schoon.
Personeel zeer vriendelijk. Helpen je met alles.
Niets
Ausgesprochen großzügiges und komfortabel ausgestattetes Zimmer, sehr kompetente und zuvorkommende Mitarbeiter, sehr gutes Restaurant mit erstklassigem Abendessen (internationale, überwiegend italienisch ausgerichtete Speisekarte, aber auch lokale mongolische Gerichte), gezapftes Dschingis-Bier, sehr freundlicher Service
The room was comfortable and well-appointed.
The aircon in the rooms was uncomfortably cold during the day, with no thermostat control seeming to have any effect.
部屋も広く、清潔で日本のホテルと遜色ありませんでした。
Sehr gute Restaurants (KK, Nagomi) mit recht vielfältigem Angebot. Zimmer sehr sauber und täglich hervorragend gereinigt.
Erheblicher Verbesserungsbedarf beim Frühstück (Qualität der Nahrungsmittel, insbesondere Brot, Obst und Gemüse - Zubereitung der Speisen, insbesondere Eierspeisen). Überwiegend schlechte bis sehr schlechte Englischkenntnisse des Personals, teilweise keine zielführende Kommunikation möglich. Mitarbeiter im Service teilweise bei weitem nicht auf internationalem Standard.
Your guide to the flawless travel experience
Popular Countries
Get our app
