Sapporo Excel Hotel Tokyu

Hotels
8.5 (743 reviews)
Chuo-ku Minami 8-jo Nishi 5-420 , Sapporo , jp
+81115330109

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Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Heating
Family rooms
Garden
See all facilities

Review Highlights

Pros:
Comfortable rooms
Friendly service
Good breakfast
Value for money
Cons:
Cleanliness issues
Location slightly away from center

Categories

Cleanliness
7.58
Several reviews mentioned cleanliness issues, including a dirty sink.
Service
9.05
The service was frequently praised for politeness and responsiveness.
Location
8.59
The location was decent, with some reviews mentioning it's slightly away from the bustling area.
Room Quality
8.54
Rooms were generally noted as clean, spacious, and comfortable.
Amenities
8.07
Amenities were mentioned positively, though some guests noted missing items.
Value for Money
9.03
Many guests expressed satisfaction with the value they received.
Food and Beverage
8.58
Breakfast received positive remarks for variety and taste.
Overall Experience
8.55
Most guests expressed a likelihood to return and overall satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 09:55

Property Description

Convenient Location
Situated just minutes away from Nakajima Koen and Susukino Stations, Sapporo Excel Hotel Tokyu offers easy access to key transportation hubs, making it a perfect choice for travelers looking to explore the city hassle-free.

Modern Amenities
Enjoy the comfort of well-equipped rooms featuring free Wi-Fi, private bathrooms, and essential amenities like cable TV and a refrigerator. The hotel's skier’s locker room and vending machines add convenience to your stay.

Culinary Delights
Indulge in a blend of Western and Japanese cuisines at the hotel's restaurants, complemented by a cozy ambiance at the Maple Bar. With a tour to Moiwa Mountain and Nakajima Park just steps away, your stay promises both relaxation and adventure.

Book your stay at Sapporo Excel Hotel Tokyu now for a memorable experience!

Important information:

Please note that the property offers breakfast buffets. Depending on the circumstances, the property may serve a set breakfast meal alternatively.

The free shuttle is available to/from JR Sapporo Train Station at regular times. The shuttles are available on a first-come, first-served basis. Please contact the property for departure times.

Notice of power outage work (daytime) and request for cooperation
Please note that we will carry out inspection work according to the following points due to maintenance and inspection work,
[Work date] November 14, 2022 (Monday)
[Power outage time] From 11:30 a.m. to 3:00 p.m.
[Details of power outage] All electrical connections in the guest room cannot be used. *Customers using electrical products (computers, etc.) are asked to unplug them from the outlet during the above hours. The temperature in the room cannot be adjusted. Hot water supply facility cannot be used. (There is no hot water)
[Elevator suspension] *Operating hours are subject to change depending on the situation.
・It cannot be used from around 11:30 am to around 11:40 am.
・Cannot be used from 12:30pm to 3:00pm.
*Commercial elevators are available from around 2:30pm to around 3:00pm, so please inquire at the front desk.
[Information on other service systems]
・Pay broadcasting will end around 11:00 am. (It will be broadcast normally from around 15:00 pm)
・Vending machines and ice machines cannot be used from 11:30 a.m. to 3:00 p.m.
・Tower parking cannot be used from 12:30 am to 2:30 pm. *Customers planning to depart during the above times are kindly requested to use the outside parking space.
・You can use the room phone as usual.

Please note that restaurant Lavre and Japanese restaurant Karamatsu will be closed for lunch from 11:30 a.m. to 3:00 p.m.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
An accommodation tax per person, per night is not included in the price and must be paid at the property.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CTS

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    No special conditions apply for groups.

  • Parking

    Public parking is possible on site (reservation is not possible) and costs JPY 1500 per day.

Location

Guest Reviews

8.5
Based on 743 reviews
Cleanliness: 7.58
Service: 9.05
Location: 8.59
Room Quality: 8.54
Amenities: 8.07
Value for Money: 9.03
Food and Beverage: 8.58
Overall Experience: 8.55
K
KAZUHIKO • extended_group • jp
10
2026-07-04 • via Nuitee
K
KANAI • solo_traveller • jp
8
お得
Pros:

当日の予約でも値段以上の部屋と設備でした

Cons:

駅から少し遠い

2026-07-04 • via Nuitee
T
TERAKADO • solo_traveller • jp
10
2026-07-04 • via Nuitee
米田 • couple • jp
8
Pros:

居室の広さ

2026-07-04 • via Nuitee
A
akemi‭ • family_with_children • jp
10
最高です
Pros:

お部屋が広くて快適でした。朝食のメニューが充実していて大満足でした。リピートします！

Cons:

特に無し

2026-07-03 • via Nuitee
Y
YOSHIRO • solo_traveller • jp
10
2026-07-03 • via Nuitee
T
Thi • extended_group • au
7
2026-07-03 • via Nuitee
T
Taro-sun • couple • jp
9
快適な安眠ができ大変満足
Pros:

・清潔
・室内が広い
・だき枕と2種類の枕
・駐車場の案内が親切

Cons:

・駐車場場の料金割高

2026-07-03 • via Nuitee
K
Kiyomi • solo_traveller • jp
8
Pros:

チェックアウトがゆっくりでいい。部屋がきれいだった。朝食が美味しかった。

Cons:

部屋の前の廊下の臭いがイヤだった。

2026-07-03 • via Nuitee
T
Tsuji • couple • jp
7
普通
Pros:

部屋からの夜景が綺麗だった。

Cons:

部屋に少し臭いがして気になった。

2026-07-02 • via Nuitee
T
Takahiro • family_with_children • jp
9
満足。
Pros:

朝食が美味しかった。部屋が広く、眺望も素晴らしかった。札幌駅への送迎バスも便利だった。コンビニが近くに沢山あり、不自由しなかった。家族４人、３泊の宿泊だったが、十分リラックスできた。

2026-07-02 • via Nuitee
U
uma • couple • jp
9
また利用したい
Pros:

朝食とスタッフ対応

2026-07-02 • via Nuitee
Y
YOKO • couple • jp
5
2026-07-01 • via Nuitee
M
MATSUI • solo_traveller • jp
7
よかったです
Pros:

きれいでした

Cons:

お風呂場や洗面台の清潔感がもう少しあって欲しかった

2026-07-01 • via Nuitee
K
kazuhiro • solo_traveller • jp
10
2026-07-01 • via Nuitee
낭만자 • solo_traveller • kr
10
Pros:

숙소가 오래됐지만 관리가 잘돼어 있으며 넓고 좋음 스스키노로 걸어다닐 수 있고 조용하다
담에 또 오고 싶었어요

Cons:

구지 단점은 삿포로역에서 3정거장임

2026-07-01 • via Nuitee
M
MIAO SHAN • family_with_children • tw
10
飯店附近有到新千歲機場的巴士站，飯店亦有提供免費巴士（來回ＪＲ北口），步行到薄野熱區，算近。
Pros:

地點離最近的中島公園駅，要走十分鐘，天氣好當然舒適，但若下雨就麻煩了。飯店附近有到新千歲機場的巴士站，飯店亦有提供免費巴士（來回ＪＲ北口）前一天大廳櫃台登計或掃ＱＲ　ＣＯＤＥ即可，方便。我幸運住到十五樓，視野極佳，雖然是二個大單人床，再外加沙發床二張，一家四口，三個大行李箱，一個小推車，空間夠。

Cons:

如有能提供行李秤重就更好了。

2026-07-01 • via Nuitee
R
REIKO • solo_traveller • jp
10
2026-06-30 • via Nuitee
M
Masayuki • solo_traveller • jp
8
2026-06-30 • via Nuitee
丸岡 • solo_traveller • jp
10
Pros:

綺麗
快適
アクセスいい
ご飯美味しい

Cons:

ない

2026-06-29 • via Nuitee