Sapporo Excel Hotel Tokyu

Hotels
8.5 (849 reviews)
Chuo-ku Minami 8-jo Nishi 5-420 , Sapporo , jp
+81 11-533-0109

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Heating
Family rooms
Garden
See all facilities

Review Highlights

Pros:
Comfortable rooms
Friendly service
Good breakfast
Value for money
Cons:
Cleanliness issues
Location slightly away from center

Categories

Cleanliness
7.58
Several reviews mentioned cleanliness issues, including a dirty sink.
Service
9.05
The service was frequently praised for politeness and responsiveness.
Location
8.59
The location was decent, with some reviews mentioning it's slightly away from the bustling area.
Room Quality
8.54
Rooms were generally noted as clean, spacious, and comfortable.
Amenities
8.07
Amenities were mentioned positively, though some guests noted missing items.
Value for Money
9.03
Many guests expressed satisfaction with the value they received.
Food and Beverage
8.58
Breakfast received positive remarks for variety and taste.
Overall Experience
8.55
Most guests expressed a likelihood to return and overall satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 09:55

Property Description

Convenient Location
Situated just minutes away from Nakajima Koen and Susukino Stations, Sapporo Excel Hotel Tokyu offers easy access to key transportation hubs, making it a perfect choice for travelers looking to explore the city hassle-free.

Modern Amenities
Enjoy the comfort of well-equipped rooms featuring free Wi-Fi, private bathrooms, and essential amenities like cable TV and a refrigerator. The hotel's skier’s locker room and vending machines add convenience to your stay.

Culinary Delights
Indulge in a blend of Western and Japanese cuisines at the hotel's restaurants, complemented by a cozy ambiance at the Maple Bar. With a tour to Moiwa Mountain and Nakajima Park just steps away, your stay promises both relaxation and adventure.

Book your stay at Sapporo Excel Hotel Tokyu now for a memorable experience!

Important information:

Please note that the property offers breakfast buffets. Depending on the circumstances, the property may serve a set breakfast meal alternatively.

The free shuttle is available to/from JR Sapporo Train Station at regular times. The shuttles are available on a first-come, first-served basis. Please contact the property for departure times.

Notice of power outage work (daytime) and request for cooperation
Please note that we will carry out inspection work according to the following points due to maintenance and inspection work,
[Work date] November 14, 2022 (Monday)
[Power outage time] From 11:30 a.m. to 3:00 p.m.
[Details of power outage] All electrical connections in the guest room cannot be used. *Customers using electrical products (computers, etc.) are asked to unplug them from the outlet during the above hours. The temperature in the room cannot be adjusted. Hot water supply facility cannot be used. (There is no hot water)
[Elevator suspension] *Operating hours are subject to change depending on the situation.
・It cannot be used from around 11:30 am to around 11:40 am.
・Cannot be used from 12:30pm to 3:00pm.
*Commercial elevators are available from around 2:30pm to around 3:00pm, so please inquire at the front desk.
[Information on other service systems]
・Pay broadcasting will end around 11:00 am. (It will be broadcast normally from around 15:00 pm)
・Vending machines and ice machines cannot be used from 11:30 a.m. to 3:00 p.m.
・Tower parking cannot be used from 12:30 am to 2:30 pm. *Customers planning to depart during the above times are kindly requested to use the outside parking space.
・You can use the room phone as usual.

Please note that restaurant Lavre and Japanese restaurant Karamatsu will be closed for lunch from 11:30 a.m. to 3:00 p.m.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
An accommodation tax per person, per night is not included in the price and must be paid at the property.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CTS

Location

Guest Reviews

8.5
Based on 849 reviews
Cleanliness: 7.58
Service: 9.05
Location: 8.59
Room Quality: 8.54
Amenities: 8.07
Value for Money: 9.03
Food and Beverage: 8.58
Overall Experience: 8.55
Y
Yukiko • couple • jp
7
2026-08-15 • via Nuitee
K
Keiko • solo_traveller • jp
8
広めな部屋で、また次回も利用したいと思えました。
Pros:

朝食の種類が多く、豪華でいろいろ食べることができ、ゆっくりと楽しめました。

Cons:

お盆時期で駐車場に入りきらない車が多く、ホテル入り口に１０台以上止まっていて出入りしづらかったです。

2026-08-14 • via Nuitee
K
KATSUSHI • family_with_children • jp
8
⭐️、四つです❣️
Pros:

清潔だった。

Cons:

３人タイプだったが、サブベッドが狭くて寝にくかった。
あと、どのホテルもそうだが、トイレと風呂が同じなのはどうにかして欲しい。

2026-08-13 • via Nuitee
Y
Yasuo • solo_traveller • jp
8
2026-08-13 • via Nuitee
土屋 • solo_traveller • jp
8
Pros:

清潔

Cons:

特になし

2026-08-13 • via Nuitee
S
stella • extended_group • jp
10
Amazing room that comes with massage chair and beautiful lavender design carpet!
Pros:

Breakfast was good. There was a reasonable amount of variety to choose from :)

Cons:

The lift badly needs to be upgraded because it has no motion sensor and door closes in seconds!. Pretty dangerous i must say coz my friend and I were almost hit by it quite a couple of times.

2026-08-13 • via Nuitee
M
Michiyo • solo_traveller • jp
8
2026-08-12 • via Nuitee
A
ayumi • couple • jp
10
また泊まりたいです、ありがとう
Pros:

朝食がとても美味しく時間ギリギリまで楽しませてもらえました。
他のところは終了時間になると食べ物を片付けたりして食べれないのに、ちゃんと最後まで選ばせてもらえて、大変よかったです。

Cons:

古いホテルなのでそれくらいかな

2026-08-12 • via Nuitee
S
SHIGEHARU • solo_traveller • jp
1
スタッフに、心のこもった笑顔を
Pros:

特に無し

Cons:

スタッフの対応が悪く、質問に不親切な答え、
笑顔が全く、気分が悪くなりました

2026-08-10 • via Nuitee
K
Katsuyo • solo_traveller • jp
6
2026-08-10 • via Nuitee
H
hirofumi • solo_traveller • jp
10
2026-08-09 • via Nuitee
K
KAYO • family_with_children • jp
6
急な予約でしょうがなかったが、氷製機が各フロアにあるといい。
Pros:

2部屋を利用しました。ツインとエクストラベッドは広々してよかった

Cons:

ダブルベッドの方は、狭くて洗面とトイレと風呂が一緒で子供が嫌がってました。ユニットバスはビジネスホテルだけにして欲しかった。って言うか、記載が欲しかった。

2026-08-09 • via Nuitee
G
grace j • solo_traveller • kr
10
Pros:

숙소가 매우 넓어요. 20층 으로 배정받아서 뷰도 정말 좋았고 안마의자가 있어요. 객실마다 욕조가 있어서 반신욕 하기도 정말 좋고. 여행에 지친 피로를 안마의자와 반신욕으로 풀기가 매우 좋습니다.
직원들이 정말 친절하고 오래된 호텔이지만 잘 관리된 느낌이에요. 깨끗합니다. 호텔 주변에 세이코 마트와 세이코 편의점이 있어서 홋카이도 인기 제품들을 쉽게 구입할 수 있고 세이코마트는 핫세프가 있는 지점이라 청의 호수나 사계체의 언덕을 갈 때 간단한 점심을 사 갈 수 있어서 매우 좋았어요..

Cons:

주요 관광지 즉 삿포로 역이나 스스키노 역 오도리 역과는 거리가 좀 있는 편이지만 조용하게 지내기에는 매우 안정적입니다. 조식이 다소 부족합니다. 빵 종류가 매우 부족하고 일본 전통 식사를 맛볼수 있는 ⁸ 메뉴는 거의 없었어요.

2026-08-09 • via Nuitee
孝幸 • solo_traveller • jp
7
2026-08-09 • via Nuitee
C
Chiharu • solo_traveller • de
8
2026-08-08 • via Nuitee
O
OSAMU • solo_traveller • jp
10
疲れが取れる快適ステイ
Pros:

とても快適でした。

2026-08-07 • via Nuitee
P
Paul • solo_traveller • us
9
2026-08-07 • via Nuitee
G
goldneron • solo_traveller • il
9
Pros:

staff willingness to help location comfortable

2026-08-07 • via Nuitee
Y
yoshie • solo_traveller • jp
7
2026-08-06 • via Nuitee
Y
Yusaku • solo_traveller • jp
7
2026-08-05 • via Nuitee