Sapporo Excel Hotel Tokyu

Hotels
8.5 (879 reviews)
Chuo-ku Minami 8-jo Nishi 5-420 , Sapporo , JP
+81 11-533-0109

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Heating
Family rooms
Garden
See all facilities

Review Highlights

Pros:
Comfortable rooms
Friendly service
Good breakfast
Value for money
Cons:
Cleanliness issues
Location slightly away from center

Categories

Cleanliness
7.58
Several reviews mentioned cleanliness issues, including a dirty sink.
Service
9.05
The service was frequently praised for politeness and responsiveness.
Location
8.59
The location was decent, with some reviews mentioning it's slightly away from the bustling area.
Room Quality
8.54
Rooms were generally noted as clean, spacious, and comfortable.
Amenities
8.07
Amenities were mentioned positively, though some guests noted missing items.
Value for Money
9.03
Many guests expressed satisfaction with the value they received.
Food and Beverage
8.58
Breakfast received positive remarks for variety and taste.
Overall Experience
8.55
Most guests expressed a likelihood to return and overall satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 09:55

Property Description

Convenient Location
Situated just minutes away from Nakajima Koen and Susukino Stations, Sapporo Excel Hotel Tokyu offers easy access to key transportation hubs, making it a perfect choice for travelers looking to explore the city hassle-free.

Modern Amenities
Enjoy the comfort of well-equipped rooms featuring free Wi-Fi, private bathrooms, and essential amenities like cable TV and a refrigerator. The hotel's skier’s locker room and vending machines add convenience to your stay.

Culinary Delights
Indulge in a blend of Western and Japanese cuisines at the hotel's restaurants, complemented by a cozy ambiance at the Maple Bar. With a tour to Moiwa Mountain and Nakajima Park just steps away, your stay promises both relaxation and adventure.

Book your stay at Sapporo Excel Hotel Tokyu now for a memorable experience!

Important information:

Please note that the property offers breakfast buffets. Depending on the circumstances, the property may serve a set breakfast meal alternatively.

The free shuttle is available to/from JR Sapporo Train Station at regular times. The shuttles are available on a first-come, first-served basis. Please contact the property for departure times.

Notice of power outage work (daytime) and request for cooperation
Please note that we will carry out inspection work according to the following points due to maintenance and inspection work,
[Work date] November 14, 2022 (Monday)
[Power outage time] From 11:30 a.m. to 3:00 p.m.
[Details of power outage] All electrical connections in the guest room cannot be used. *Customers using electrical products (computers, etc.) are asked to unplug them from the outlet during the above hours. The temperature in the room cannot be adjusted. Hot water supply facility cannot be used. (There is no hot water)
[Elevator suspension] *Operating hours are subject to change depending on the situation.
・It cannot be used from around 11:30 am to around 11:40 am.
・Cannot be used from 12:30pm to 3:00pm.
*Commercial elevators are available from around 2:30pm to around 3:00pm, so please inquire at the front desk.
[Information on other service systems]
・Pay broadcasting will end around 11:00 am. (It will be broadcast normally from around 15:00 pm)
・Vending machines and ice machines cannot be used from 11:30 a.m. to 3:00 p.m.
・Tower parking cannot be used from 12:30 am to 2:30 pm. *Customers planning to depart during the above times are kindly requested to use the outside parking space.
・You can use the room phone as usual.

Please note that restaurant Lavre and Japanese restaurant Karamatsu will be closed for lunch from 11:30 a.m. to 3:00 p.m.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
An accommodation tax per person, per night is not included in the price and must be paid at the property.
Guests under the age of 18 can only check in with a parent or official guardian.
Managed by a private host
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CTS

Location

Guest Reviews

8.5
Based on 879 reviews
Cleanliness: 7.58
Service: 9.05
Location: 8.59
Room Quality: 8.54
Amenities: 8.07
Value for Money: 9.03
Food and Beverage: 8.58
Overall Experience: 8.55
吉原嗣 • family_with_children • jp
8
Pros:

間違って喫煙部屋で予約してしまったが、当日柔軟に部屋を用意してくれた。

Cons:

ビジネスホテルのカテゴリーではないので仕方ないが、チェックアウトの精算(宿泊税)がやたら時間がかかった。

2026-10-31 • via Nuitee
T
Tatsuya • extended_group • jp
8
2026-10-29 • via Nuitee
淳 • solo_traveller • jp
4
Cons:

フロントスタッフの対応の遅さとスキル

2026-10-29 • via Nuitee
立承 • family_with_children • tw
9
大致上不錯
Pros:

交通車很方便，直達札幌車站

Cons:

空調可以再更好

2026-10-29 • via Nuitee
T
terumi • couple • jp
7
2026-10-28 • via Nuitee
S
SHINOBU • solo_traveller • jp
9
2026-10-28 • via Nuitee
高木 • family_with_children • jp
8
Pros:

部屋が広くて、ゆっくり出来る

Cons:

エレベーターの来る時間が、以外とある

2026-10-28 • via Nuitee
H
Hayashi • family_with_children • jp
10
また泊まりたいです！
Pros:

お部屋からの眺めもよく、広く清潔で快適に過ごせました。朝食もエッグベネディクトやワインまであり、大満足でした。

Cons:

トイレとバスが一緒だったことです。

2026-10-27 • via Nuitee
渉 • family_with_children • jp
8
2026-10-27 • via Nuitee
H
Hayashi • family_with_children • jp
10
また泊まりたいホテルです。
Pros:

お部屋も広く清潔で快適でした。
朝食もどれも美味しく、蛇口から出てくるホタテスープも美味しかったです。

Cons:

あえていうなら、トイレとバスが一緒だったことです。

2026-10-27 • via Nuitee
優羽 • extended_group • jp
8
2泊しましたがとてもオシャレで過ごしやすかったです
Pros:

洗面台が車椅子のまま入れたところ

Cons:

トイレ･バスルーム
段差がないのは良かったが
ドアの幅が狭くて車椅子少しでも入れなかった
お部屋の移動もう少ししやすいと楽です
エキストラベッドの配置など

2026-10-26 • via Nuitee
N
Nigel • solo_traveller • au
1
2026-10-26 • via Nuitee
佐藤 • couple • jp
5
普通
Pros:

想像通り

Cons:

想像通り

2026-10-26 • via Nuitee
T
tadahiro • couple • jp
5
まあまあ
Pros:

地下鉄へのアクセスだけは良かったと思う。

Cons:

これまで旅行前に全て決済・支払いを済ませるようにしてきたが、今回は駐車場・宿泊税など初めて聞く請求を受けて驚いた。事前になぜ案内されなかったのか残念。

2026-10-25 • via Nuitee
R
RUIKO • solo_traveller • jp
8
ホスピタリティと想像力が足りない
Pros:

札幌駅↔︎ホテルのシャトルバスがある点
朝食が美味しい

Cons:

アメニティーグッズの有無を事前に確認して、何も持たずに行ったところ、レセプションデスクでアメニティーセットを3泊分いただきましたが、化粧水や乳液は朝晩必要なのに各一点しかなかった。歯磨き粉は紙のパック、どでかい歯ブラシ。誰が使うの？

2026-10-25 • via Nuitee
T
TOSHIKO • solo_traveller • jp
10
チェクイン時の対応が良くとても満足いたしました。
Pros:

間違えて喫煙室を予約してしまいましたが、柔軟に対応してくださいました。

Cons:

追加で朝ブュッフェを利用させてもらいましたが、品数が少ない気がしました。

2026-10-25 • via Nuitee
おみは • family_with_children • jp
7
2026-10-25 • via Nuitee
Y
YOSHIDA • solo_traveller • jp
7
2026-10-24 • via Nuitee
Y
YOSHINOBU • family_with_children • jp
5
2026-10-23 • via Nuitee
Y
yonayona • family_with_children • jp
9
2026-10-23 • via Nuitee