Sapporo Excel Hotel Tokyu

Hotels
8.5 (879 reviews)
Chuo-ku Minami 8-jo Nishi 5-420 , Sapporo , JP
+81 11-533-0109

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Heating
Family rooms
Garden
See all facilities

Review Highlights

Pros:
Comfortable rooms
Friendly service
Good breakfast
Value for money
Cons:
Cleanliness issues
Location slightly away from center

Categories

Cleanliness
7.58
Several reviews mentioned cleanliness issues, including a dirty sink.
Service
9.05
The service was frequently praised for politeness and responsiveness.
Location
8.59
The location was decent, with some reviews mentioning it's slightly away from the bustling area.
Room Quality
8.54
Rooms were generally noted as clean, spacious, and comfortable.
Amenities
8.07
Amenities were mentioned positively, though some guests noted missing items.
Value for Money
9.03
Many guests expressed satisfaction with the value they received.
Food and Beverage
8.58
Breakfast received positive remarks for variety and taste.
Overall Experience
8.55
Most guests expressed a likelihood to return and overall satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 09:55

Property Description

Convenient Location
Situated just minutes away from Nakajima Koen and Susukino Stations, Sapporo Excel Hotel Tokyu offers easy access to key transportation hubs, making it a perfect choice for travelers looking to explore the city hassle-free.

Modern Amenities
Enjoy the comfort of well-equipped rooms featuring free Wi-Fi, private bathrooms, and essential amenities like cable TV and a refrigerator. The hotel's skier’s locker room and vending machines add convenience to your stay.

Culinary Delights
Indulge in a blend of Western and Japanese cuisines at the hotel's restaurants, complemented by a cozy ambiance at the Maple Bar. With a tour to Moiwa Mountain and Nakajima Park just steps away, your stay promises both relaxation and adventure.

Book your stay at Sapporo Excel Hotel Tokyu now for a memorable experience!

Important information:

Please note that the property offers breakfast buffets. Depending on the circumstances, the property may serve a set breakfast meal alternatively.

The free shuttle is available to/from JR Sapporo Train Station at regular times. The shuttles are available on a first-come, first-served basis. Please contact the property for departure times.

Notice of power outage work (daytime) and request for cooperation
Please note that we will carry out inspection work according to the following points due to maintenance and inspection work,
[Work date] November 14, 2022 (Monday)
[Power outage time] From 11:30 a.m. to 3:00 p.m.
[Details of power outage] All electrical connections in the guest room cannot be used. *Customers using electrical products (computers, etc.) are asked to unplug them from the outlet during the above hours. The temperature in the room cannot be adjusted. Hot water supply facility cannot be used. (There is no hot water)
[Elevator suspension] *Operating hours are subject to change depending on the situation.
・It cannot be used from around 11:30 am to around 11:40 am.
・Cannot be used from 12:30pm to 3:00pm.
*Commercial elevators are available from around 2:30pm to around 3:00pm, so please inquire at the front desk.
[Information on other service systems]
・Pay broadcasting will end around 11:00 am. (It will be broadcast normally from around 15:00 pm)
・Vending machines and ice machines cannot be used from 11:30 a.m. to 3:00 p.m.
・Tower parking cannot be used from 12:30 am to 2:30 pm. *Customers planning to depart during the above times are kindly requested to use the outside parking space.
・You can use the room phone as usual.

Please note that restaurant Lavre and Japanese restaurant Karamatsu will be closed for lunch from 11:30 a.m. to 3:00 p.m.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
An accommodation tax per person, per night is not included in the price and must be paid at the property.
Guests under the age of 18 can only check in with a parent or official guardian.
Managed by a private host
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CTS

Location

Guest Reviews

8.5
Based on 879 reviews
Cleanliness: 7.58
Service: 9.05
Location: 8.59
Room Quality: 8.54
Amenities: 8.07
Value for Money: 9.03
Food and Beverage: 8.58
Overall Experience: 8.55
T
toshiyuki • extended_group • jp
10
2026-09-12 • via Nuitee
Y
yoshikazu • solo_traveller • jp
9
2026-09-12 • via Nuitee
Y
YOKOSHIMA • solo_traveller • jp
10
Pros:

思ったより部屋が広く、のんびり過ごせました。札幌駅までの送迎も助かりました。朝食がとても充実していて美味しく頂きました。北海道のメニューが満載でとても良かったです！その割に宿泊料金が安いと思いました。

Cons:

特にありません。

2026-09-12 • via Nuitee
M
Masayuki • extended_group • jp
8
2026-09-11 • via Nuitee
J
Jelena • extended_group • rs
10
2026-09-11 • via Nuitee
S
shangye • solo_traveller • jp
8
選択肢の一つに是非
Pros:

朝食が美味しかった

Cons:

Wi-Fiが弱々

2026-09-10 • via Nuitee
Y
YURIKO • solo_traveller • jp
9
2026-09-10 • via Nuitee
I
Ichiro • extended_group • jp
4
期待していただけに残念。
Pros:

ロケーション

Cons:

朝食は日々ほぼ変わらず、会場もレストランではなく残念でした。また会場は9時には閉めるので、ゆっくりできません。部屋にバスタオルが一枚だけで不便でした。

2026-09-10 • via Nuitee
山本 • solo_traveller • jp
4
ビジネスできてるから、こんなもんで良い
Pros:

古いけど、老舗のホテルだからそれなりに良かった

Cons:

風呂がユニットで狭い。すすきの中心地からは外れてるから、移動が面倒くさい

2026-09-09 • via Nuitee
G
Gota • solo_traveller • jp
10
2026-09-09 • via Nuitee
Y
Yumika • extended_group • jp
8
色々あっても、楽しみました。
Pros:

お部屋は広く、大きな窓からの見晴らしも良くゆったりとしていて良かったです。
朝食は北海道の食材のものも並び、ワインもありました。エッグベネディクトは作りたてでいただけました。目玉焼きのリクエストをしたら北海道型(かな？)で焼いてくださり嬉しかったです。
地下鉄駅から少し歩きますが、レンタカーを借りたのでさほど不便はありませんでした。

Cons:

時間帯によってはフロントでの待ち時間がかかります。
加湿器のタンクにカビがついていました。申し出たら取り替えてくださいました。ナイトウェアの胸辺りのボタンが1つ取れていました。また申し出るのも忙しそうだと思ったのでそのまま着用しました。
ゆったりした気持ちで過ごせば、こんな事もあるよね。と思えるかな。

2026-09-09 • via Nuitee
峰夫 • solo_traveller • jp
6
Pros:

朝食も美味しかったです

2026-09-09 • via Nuitee
池野 • solo_traveller • jp
10
良かった
Pros:

スタッフの対応が良い

Cons:

特になし

2026-09-08 • via Nuitee
Y
YOSHINOBU • solo_traveller • jp
6
2026-09-07 • via Nuitee
智 • extended_group • jp
10
2026-09-07 • via Nuitee
S
SHINICHI • solo_traveller • jp
10
2026-09-07 • via Nuitee
目良 • extended_group • jp
7
2026-09-07 • via Nuitee
松岡 • solo_traveller • jp
7
2026-09-07 • via Nuitee
M
MAKI • solo_traveller • jp
8
Pros:

部屋にマッサージチェアがあり疲れが取れて大変良かったです。

2026-09-06 • via Nuitee
S
Seiichi • extended_group • jp
10
素晴らしい
Pros:

朝食が美味しかった
海鮮小鉢が美味しくて丼ぶりにして食べました

Cons:

なし

2026-09-06 • via Nuitee