The Imperial Hotel & Convention Centre Phitsanulok

Hotels
7.3 (263 reviews)
52/299 Pra-Ongkhao Road, T. Aranyik, Muang, Phitsanulok , Phitsanulok , th

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Spacious rooms
Friendly staff
Good location
Nice amenities
Cons:
Unclean rooms
Poor wifi
Limited breakfast options

Categories

Cleanliness
6.45
Multiple reviews indicate poor cleanliness, including unclean rooms.
Service
7.95
Service is generally viewed positively despite some issues during check-in.
Location
7.95
Location is convenient and easily accessible.
Room Quality
7.45
Rooms are spacious and comfortable, but some issues with room preparation were noted.
Amenities
7.45
Facilities like a gym and pool were well-received.
Value for Money
6.95
Overall experience suggests good value compared to other options.
Food and Beverage
6.95
Breakfast options are limited, but some items were enjoyable.
Overall Experience
7.25
Guests had a mixed experience with both highs and lows.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 11:27

Property Description

Luxurious Accommodations

The Imperial Hotel & Convention Centre Phitsanulok offers spacious rooms with large windows, a sitting area, and modern amenities to ensure a comfortable stay. Guests can unwind in the air-conditioned rooms equipped with cable TV, a minibar, and luxurious attached bathrooms.

Diverse Dining Options

Indulge in a culinary journey at the hotel's various dining venues. From authentic Thai dishes at Laguna Café to delectable Cantonese seafood at The Dragon Garden, and savory Italian fare at Risotto Pizza Corner, there is something to satisfy every palate. After dining, guests can enjoy drinks and live music at Rendezvous Lobby Bar.

Relaxation and Recreation

Whether guests prefer to stay active or unwind, the hotel offers options for both. Stay fit at the fitness centre, rejuvenate in the sauna, or take a refreshing dip in the outdoor pool lined with palm trees. Additionally, guests can take advantage of the hotel's laundry services, car rental, and currency exchange for a hassle-free stay.

Book your stay at The Imperial Hotel & Convention Centre Phitsanulok for a memorable and relaxing experience.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PHS

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    Children from 4 years old to 11 years old stay for THB 150 per person per night when using an existing bed.
    People 4 years old and over stay for THB 600 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.3
Based on 263 reviews
Cleanliness: 6.45
Service: 7.95
Location: 7.95
Room Quality: 7.45
Amenities: 7.45
Value for Money: 6.95
Food and Beverage: 6.95
Overall Experience: 7.25
A
Andrew family_with_children ie
5
Comfortable beds and polite staff, let down by poor air conditioning and mediocre food
Pros:

The beds were comfortable, the staff were polite and nice.

Cons:

The bathroom is very old and tired with the shower being in the bath tub. The extractor fan was extremely noise and stopped working. The air conditioning barely worked, to the extent that even through the night it had to be on maximum speed to have any noticeable effect and this was noisy enough to be annoying, but running at anything other than maximum made the room unbearably hot.
High temperatures are to be expected in Thailand of course, but if air conditioning is a feature I expect it to be capable of cooling the room to some comfortable level.
The large restaurant was empty except for one other table, the food was priced high but was of poor quality overall, not terrible but certainly not what I'd expect for the price.

2026-06-15 via Nuitee
O
Olga extended_group th
9
2026-06-03 via Nuitee
S
Susan couple gb
8
Great value
Pros:

Nice spacious room in a good location , wide breakfast selection . Great value for money

Cons:

Facilities, particularly the bathroom was quite dated, could do with a revamp but clean and functional nevertheless

2026-05-21 via Nuitee
P
Phitsanu extended_group th
7
2026-05-20 via Nuitee
T
Thannara couple th
10
2026-05-18 via Nuitee
อัครสิทธิ์ solo_traveller th
8
Ok
Pros:

Ok

Cons:

No

2026-05-17 via Nuitee
อัครสิทธิ์ solo_traveller th
8
Good
Pros:

สงบ

Cons:

ดี

2026-05-17 via Nuitee
L
Lalida extended_group th
10
2026-05-09 via Nuitee
E
Ekkalak family_with_children th
9
สุดยอดพักแล้วสบายไข่มากเลยครับ
Pros:

อร่อยและหลากหลายมาก

Cons:

ไม่เห็นมีแมวมาให้เล่นเลยสักตัว

2026-05-08 via Nuitee
S
Samuel couple se
10
Good
2026-04-29 via Nuitee
P
phong extended_group th
10
2026-04-27 via Nuitee
T
Tyson solo_traveller us
9
Outside of town but nice and quiet with big cool room.
Pros:

Great room with cool view. Clean big bed and nice breakfast.

Cons:

Gym and pool seem neglected. Pretty rough facilities down there. Pool missing tiles and old bar is an eyesore. Very few chairs to sit on and the gym seems forgotten.

2026-04-25 via Nuitee
M
Mikkel solo_traveller th
7
2026-04-25 via Nuitee
J
Joseph couple gb
10
Very nice staff
Pros:

Very nice

2026-04-21 via Nuitee
J
Joseph couple gb
9
Very good staff
Pros:

Very clean and nice pool

2026-04-21 via Nuitee
J
Joseph couple gb
8
Very nice
Pros:

Nice pool

2026-04-21 via Nuitee
N
Nattiya solo_traveller th
10
Pros:

โรงแรมกว้างใหญ่โปร่งสบายที่จอดรถเยอะ

Cons:

ห้องกว้างขวางแต่เฟอร์นิเจอร์ในห้องดูเก่าไปสักนิด

2026-04-20 via Nuitee
B
Boonchan solo_traveller th
8
2026-04-19 via Nuitee
แนน solo_traveller th
7
Cons:

ตอนแรกได้ห้องพักที่ยังไม่ทำความสะอาด ทั้งๆที่เราไปตอน 4โมงเย็น แต่พนักงานหน้าเคาน์เตอร์ เปลี่ยนห้องให้ใหม่ ถือว่าการสื่อสาร ผิดพลาด

2026-04-17 via Nuitee
แนน solo_traveller th
7
2026-04-17 via Nuitee