Chiang Mai Orchid Hotel

Hotels
Independent
7 (101 reviews)
23 Huay Kaew Rd, Chiang Mai, Chiang Mai, 50200 , Chiang Mai , TH

Facilities

Full-service spa
Fitness facilities
Free WiFi
24-hour front desk
Terrace
Luggage storage
Sauna
Concierge service
Elevator
Fitness facilities
See all facilities

Review Highlights

Cons:
Front desk service was unsatisfactory.

Categories

Cleanliness
4.75
The front desk was too careless.
Service
8.75
Standard quality for this hotel tier.
Location
8.75
Standard quality for this hotel tier.
Room Quality
6.75
Standard quality for this hotel tier.
Amenities
6.75
Standard quality for this hotel tier.
Value for Money
6.75
Standard quality for this hotel tier.
Food and Beverage
6.75
Standard quality for this hotel tier.
Overall Experience
6.75
Standard quality for this hotel tier.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 00:33

Property Description

Discover your perfect retreat at the Chiang Mai Orchid Hotel, where luxury meets comfort in the heart of Chiang Mai!

Relaxation Redefined
Indulge yourself at our full-service spa offering soothing massages and rejuvenating treatments. After your pampering session, take a dip in our outdoor pool or unwind in the sauna.

Delicious Dining Options
Savor the flavors of Thailand at our acclaimed restaurant, CHLANTHE, or grab a quick bite at our cozy café. For a relaxed evening, enjoy a refreshing drink at the bar/lounge or poolside bar.

Convenience & Comfort
Experience modern amenities in our spacious accommodations, featuring air conditioning, refrigerators, and LED televisions. With complimentary Wi-Fi and 24-hour concierge services, your stay is tailored for convenience.

Don't miss out on your unforgettable getaway—book your stay at the Chiang Mai Orchid Hotel today!

Important information:

  • Pool access available from 7:00 AM to 7:00 PM.
  • Reservations are required for spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • Cashless payment methods are available for all transactions.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CNX

Property Policies

  • Pets

    Pets not allowed

  • General

    Cashless transactions are available

  • Guest type

    Essential workers only - NO

  • General

    Professional property host/manager

  • Children and extra beds

    No cribs (infant beds) available

Location

Guest Reviews

7
Based on 101 reviews
Cleanliness: 4.75
Service: 8.75
Location: 8.75
Room Quality: 6.75
Amenities: 6.75
Value for Money: 6.75
Food and Beverage: 6.75
Overall Experience: 6.75
K
Karuna family_with_children nz
3
Pros:

Very old Hotel. Unclean.

2026-01-29 via Nuitee
K
Kullanit extended_group th
1
Scary environment
Pros:

Just the location

Cons:

Extremely dirty old don’t you there to give even 1 star

2025-12-14 via Nuitee
M
Ma family_with_children th
10
2025-10-24 via Nuitee
D
David couple gb
7
Pros:

Bed was very comfortable.

Cons:

The rack in the bathroom fell apart as soon as swimming costume was placed on it.

2025-09-17 via Nuitee
S
Shin
2
Pros:

フロントが適当すぎて困りました。現地払い

2025-08-20 via Nuitee
A
ALmahrouqi family_with_children om
9
2025-07-30 via Nuitee
W
WestCoastRestless Business us
8
Good value
Pros:

I stayed here for about a week and a half as part of a group. I liked this hotel a lot more than the reviews suggested I would. The rooms are large, clean, quiet and comfortable and have the traditional style. The staff were friendly, and the lobby is lovely. The only real downside of this hotel is that it is sort of in an out of the way area. About a quarter mile from the walled city and half a mile from the shopping of Nimman. It's next door to a crumbling, decaying mall and hotel. However, it's a great value for what it offers.

2025-06-27 via Tripadvisor
7
755kevt Family
6
Comfortable but very, very tired looking hotel
Pros:

Stayed here with family during Songkran. We had two adjoining rooms.
The front lobby was clean and very pleasing to the eye.

The rooms and the corridors are very tired indeed. The bathroom needed a total refurb but the shower was very good. The beds were very comfortable and had good sleep the 4 nights we were there.

The pool area is also very tired. Only used the pool once and that was enough.

Breakfast was available but we did not partake.
There is also a Chinese restaurant at the hotel but we were shocked as to how expensive it was compared to the food available outside the hotel.

All in all a good base for exploring Chiang Mai and the surrounding areas but don't expect 5 star quality.

2025-05-09 via Tripadvisor
C
Cho friends
6
Pros:

Unterkunft war insgesamt okey. Sauberkeit war auch nur im mittleren Bereich. Das Bad war am schlimmsten.

2025-04-14 via Nuitee
K
koshiro family
4
Pros:

ダーティー

2025-02-18 via Nuitee
T
Thi family with young children vn
3
Not good
Cons:

The room is very old , smell bad , mold in bathroom ceiling.

2025-02-08 via Nuitee
S
Selma with friends nl
4
Dirty old hotel the beds were horrible
Pros:

Nothing

Cons:

Everything

2025-02-04 via Nuitee
S
Sifu family
8
Pros:

Was a little hard to find at first, but was great for the price. Would recommend it. Staff were super helpful and they held my luggage before check in.

2025-01-19 via Nuitee
L
Lindsey young couple us
2
Very poor
Pros:

Run down rooms with no outlets and toilet barely flushed. Wifi in room did not work. Poor location.

2025-01-17 via Nuitee
T
Toshihiro family
8
Pros:

このホテルに滞在するのは今度で3回目になります。
ショッピング、観光の中心となるニマンヘマン、旧市街へも徒歩圏内で立地条件はとても良好です。
ホテルの施設は老朽化が目立ちますが、スタッフはとてもフレンドリーで、また老舗ホテルなのでロビーもとても居心地が良いです。

2025-01-07 via Nuitee
S
SEUNGDEOK
8
Pros:

Chiang Mai Orchid Hotel is conveniently located for sightseeing as it connects the Old City and Nimmanhaemin. I was satisfied with everything about the hotel except for the old shower facilities.

2025-01-07 via Nuitee
S
SEUNGDEOK
8
Pros:

Chiang Mai Orchid Hotel is conveniently located for sightseeing as it connects the Old City and Nimmanhaemin. I was satisfied with everything about the hotel except for the old shower facilities.

2025-01-07 via Nuitee
J
Julia family with young children us
10
Exceptional
2025-01-06 via Nuitee
L
Lily group sg
7
Value for money, comfortable, friendly staff
Pros:

Staff very friendly and helpful, hotel location is good as well!

Cons:

The hotel is quite old, if they upgrade it, perhaps will get more people to stay and enjoy the hotel since it is quite comfy

2024-12-31 via Nuitee
A
Ab group my
10
Exceptional
2024-12-30 via Nuitee